Mahindra And Mahindra Complaints & Reviews

Sir,

I am the proud honour of scorpio s11. It observed air cutting noise while driving above 60 kmph. As i purchased the vehicle from raaga motors jalandhar, punjab we visited them for service on 05 mar 2018. Though they registered our complaint, unfortunately there is no response from their side. They stated that our representative in away to chennai, they will resolve the problem on his arrival. As an experienced driver, i know that noise is due to front side weeding. I request you to do something as it does not feel comfortable. I am attaching the job card of raga motors, jalandhar punjab.

Yours sincerely.

Vicky singh

Dear sir,

Our tanot wind power company vehicle scarpio get away rj15 ca 1814 was sent to os motors for servicing.

The servicing was done and payment of rs 40, 000 was made but while receiving the vehicle found stephanie was missing. Informed to os motors representative but the no response from them.

The vehicle was used 150 kms during servicing un necessarily on our cost.

Os motors was asked to produce the job cards but he is not showing what are the items fitted in vehicle while entered in workshop.

Regards
Ok sharma
[protected]

To whom it may concern

I anil chhabra owning mahindra’s xuv 500 w6 met with an accident nearly on 12/07/2018 which damaged my front bumber, side fender, bonnet on the left side and ride of the right side of car.
On 13/07/2018 i visited gomti auto, alambagh lucknow. (Which is a authorized by mahindra).
I met mr. Amit pandey for the same he later introduced me to mr. Sandeep (Who looks after bodyshop). I told...

1. We are mahindra new xuv5oo w10 awd purchased in 20015 in utkal auto coach pvt. Ltd. All door position is rusty. Only three years 24000 km running my car. Mahindra and mahindra car company is car steel sheet very low quality and paint quality very poor quality. Mahindra and mahindra car company do not used galvanised sheet in your car making. Direct hr sheet use mahindra car company. So that rusty all door position in my car.

2. Clutch plate problem only 18000 km running my car burn clutch plate. Mahindra and mahindra company car clutch plate low quality provided. So that clutch plate burn minimum running.
All this problem facing and servaving in general porsan. Please look this problem and solve the general public problem. Kindly immediately solve the following problem mahindra and mahindra car company.

Dear sir / madam i’ve given my vehicle xuv 500 at gurage in mysore on 14th of july 2018 for second free service before that i take a appointment for service 0n 13th july only from reshma service manager and i make a complaint regarding some noice from dash board advisor maruthi written all complaints in the sheet and told me he will give me vehical on same day evening only but he called me on evening and told that he will give the vehicle on 16th july evening as i working in a private company i can understand the problem of service department and agreed. But again he called me on 16th july evening and told me that problem is not solved it will take 3 more days and he told me that i[censored] want u take ur vehical back and send it as u free as he suggested i collect my vehical from service centre on 16th july evening but i really upset when i saw my vehical in dusty condition and even my seats become stains... Again i leave my vehical for service on 18th july complaint number p 60397... Afterwards i called so many times to miss reshma service manager to ask abt my vehical she does not have a information abt the vehical and later she is not reciving the call also very pathetic respose from service manager... And later i took one day leave from company
And personally went to show room body shop to see my vehical... I meet mr suman he helped me to solve my problem and 20th july evening i got my vehical back... The noice is gone but.. I felt vibration in my stering.. And.. The stains in my seats remain there only... So plz i requst u people to take corrective action and make problem to be solve... I am really very upest about the service there are providing to customer... If it continue same there is no doubt they will slash the comany reputation and even anand mahindra sir reputation who gave us such a wonderful car xuv 500 to indian market... I believe that i will get a justice regarding my service... Thank u

Dear sir
सर में इंदौर से हु मेरे suv 500 w10 automatic no mp09cu3390 है जिसे मैंने कल सोमिया ऑटोमोबाइल पर दी थी 3th सर्विस के लिए पर उन्होंने जेसे घर से पिकप की थी वसे ही वापस भेज दी यह तक के उसे वसिंग तक नहि किया ओर जो समस्या हम ने उन्हें बताई थी वो तो दूर ओर नई समस्या उत्पन कर के देड़ि है ओर जब उन्हें वापस कॉल करा तो बोलते है के हम monday को वापस गाड़ी मँगवा लेंगे ओर कर के भेज दंगे ये बात है 21/07/18 तो क्या जब गाड़ी दी थी तब सिर्फ़ देख कर वापस भेजने के लिए थी ओर जो समस्या हम ने बताई थी वो बिलकुल सामने के थी के किसी को भी दिख जाती बहुत निरासा हुई है क्रिपिया कर समाधान करे

धन्यवाद

Dear sir
I am maintaining mahindra car since 2008. I am residing at karnal haryana. There is a referral scheme in the agency named p. P. Automotive at
Kar nal that there is a referral scheme in the form of gift voucher for various vehicle.
According i made a reference and sh varun chaudhary purchased xuv -500. I was assured that i will get a gift voucher of rs 5000/- upon this referral. Xuv was purchased about nine months back but till today i have not received any gift vouchers despite pursuance with the agency. I would request you to please enquire and arrange to send me a gift wort rs 5000/- as per scheme at p. P. Autimotive
Concerned person :- sh asho mob no [protected] working as sales representative in p. P. P automotive karnal, who is dealing my case

My mob no is [protected]
-

I have purchased a car tuv300, mahindra from eram motors kasargod on 6/7/2018. chase no MA1NA2VZXJ6D42121. it run around 150 km in next one week. immediately a whistling sound appeared from the engine side and it display mileage short in running. i have reported it to show room and as per their report the turbo has been changed .And there was a sound from rear side while it cross hump.it was found that some link parts where loose while issuing the vehicle but after running the 13 km the whistling sound reappear.And i submitted the vehicle to the show room. still it is in show room. i could not use it for my purposes.they said source of sound cant be identified .this matter has been brought to the notice of GM serivice, erm motors head office calicut.
i request mahindra to take up the proper step against it and speed the work so that i can take up my vehicle soon back.if no other possibilities then ultimately i have to approach the consumer court for my loss and pain .hoe you may take up the needed action soon
suresh babu [protected]
kasargod

YES ! Anyone who indulges in sweeper assignment & wants to use e-ricksaw for this purpose I can help him by denoting my new MAHINDRA e-ricksaw to him WHY? because from the day i bought it my miserable journey has starts They employ such a immature persons on the top rank of GSM (LOKENDRA BHADURIA )& CGM(ROCHAK RAWAT) THEY BEHAVE LIKE DICTATOR & WHETHER TO RESOLVE CUSTOMER PROBLEMS THEY HARRASS THEM THEY DEMAND PROOF FOR THEIR OWN COMMITMENT MOREOVER FROM 5/6/18 TO TODAY 21/7/18 I repeadly requested on their helpline "MAHINDRA with you hamesha" that please arrange our meeting or call with MAHINDRA Senior officer than MR.LOKENDRA & Mr.ROCHAK RAWAT so that we can show him our proof of hardasment like phone call recordings, video etc but till today no progress Our both e-ricksaws are there at their dealer INDERPRASTHA AUTO MOBILES PVT. LTD 33, RAMA ROAD NEW DELHI from 28/5/18 They both not interested to see our evidence & all they just trying to save the skin of their colouges SO I THINK MAHINDRA E-RICKSAW IS APPROPRIATE FOR LIFTING GARBAGE ANYONE GENUINELY IN THIS ASSIGNMENT CAN APPROCH ME
SANJAY MANCHANDA
[protected]

It is very unfortunate that i have to write this email to you. I have purchased New Mahindra KUV100 on dated 10/10/2017 from Mahindra Param Automobile, Kalol-382721. After a month, I found some problem while driving like coming voice from Suspension, Car was vibrating. So i went to Param Automobile Gandhinagar for Car Check Up. I forced them to open bumper . They opened in front of me and i found that the damage inside the car and junk on that part too. I realise that the Mahindra Has given me a DENT car and my faith on Mahindra was saken. Main Problem is that the Wheel Alignment. I have to do wheel alignment every month as you can see in the receipt that i have enclosed. I have visited Mahindra Param Automobile many times and the Service manager of the place named DIXIT BHRAMBHATT who always telling me that we will get you a solution and i waited a long time but haven't got any solution so far. After i went to the place where i purchased the car at Kalol. I met to the guy named Manoj Goswami who is really manner less. He told me that we can't help you in such a situation, go and deal with the company directly.
Please Look in to the matter as this is something that does not defines MAHINDRA and it's Vision.
Please give me a new piece and help me to clear the issue as soon as possible. Please be loyal and transparent to your customer.

Name- Vikramkumar Melabhai Prajapati
Cell- [protected]
Email: [protected]@gmail.com
Car no - GJ18-BH-2293

We have purchased vehicle on 1st Jan 2018. As per accessories listed out was Seat Cover, Fog Lamp, Center Locking System and wheel cap. I was paid for accessories listed. As on today it is almost 7 months over, showroom is not provided Wheel Cap. we had went to your showroom for fixing Musical system/Seat cover/fog lamps three to four times. we are asking for the wheel cap from the dealer but there is no proper response either sales team Nor showroom persons. After calling so many times we were fed up calling them. we request please confirm when it will rectified. If we are not getting proper response we doesn't have a option to approach further authority for remedy. we had called your customer care center also and got complaint number CF [protected] but no use.

Dear Sir,

We are a regular customer of Mahindra . We have handed over our company vehicle Get away Vehicle no RJ15 CA 1814 to Jodhpur OS Motors for servicing on 21 Jun 2018. The billing amount was Rs 40 K, the amount was paid on 17 Jul 18. While taking the vehicle it was noticed that stephanie is missing . We refused to take over the vehicle without stephanie. OS Motors is not providing and asking to take out the vehicle without stephanie.

Pl ask the service provider to give the stephanie alongwith vehicle immediately.

Regards
OK Sharma
[protected]

I bought TUV 300 in the month of April in 2017, Noticed in June 2017 that all the door of my vehicle are bleeding with rust badly. Informed Sri Durga Auto in Moti Nagar New Delhi where I bought this vehicle and to Mahindar customer Service, since then my vehicle was called or picked numerous number of times to check primarily and then to do the Paint job which is done thrice but it didn’t work and finally in the month of July 2018 – after my complaint once again GM called or got my vehicle picked and afer approvals got the foors changed and repainted them at Sri Durga Local facility. It’s sheerly a poor work done, paint is chipping from the doors literally I could see the primar on the spare door part which comes in as raw and at the same time frame on which the entire dash board of the vehicle is sitting is rusting badly inside the vehicle. Which means removing the entire dashboard, dismantling it, getting frame re-painted or changed and then getting it fixed, which for sure will not be as original as manufactured by Mahindra.I have asked Sri durga to stop any further work and I will see if anything works out directly with Mahindra otherwise will seek legal help.

सर मैने kuv100 k6 कोनसैपट महिन्द्रा लाजपत नगर दिल्ली से ली थी लेकिन पहले दिन से ही गाडी बैलेनसिग व ऐवरेज सही न देने की शिकायत आज तक भी करता आ रहा हू लेकिन कोई सुनवाई नही की गई मेरी गाडी को कई बार सर्विस सेन्टर मंगायां गया और आशवासन दिया लेकिन कोई फायदा नही मेरी गाडी दस का ऐवरेज दे रही है कृपया करके मेरी गाडी की ऐवरेज व बैलेसिगं सही तरीके से ठीक करने का कष्ट करे अधिक जानकारी के लिये मेरा फोन न: [protected] पर सम्पर्क करे

I had purchser 2 Boleros from Unnati Motars Kothrud Pune.
In month of Dec 2017.
But i have still not received the Registration copy of Those from them.
I am calling them from last many days but they are not responding for same.And neither they have given me those copies.
I NEED those copies on urgent basis because till the time those copies dont get submitted to Finanace vank i cant get statment from them.
Request you to resolve my issue.As the dealer and Sales perosn Mr Amit and Ajit and non coperarive at all.

Halo, myself Melwin Tom from kannur, Kerala. In my had time I bought new XUV500 2018 model on 11/7/2018 from eran motors kannur, Kerala dealer. Before delivery of vehicle they told me everything is checked and ready for handover to me. Once it’s get to my hand on the way to home itself I had noticed major problems(Not even a day). They are listed below.
1. Water leakage from back side quarter glass.
2. Sound hearing from back boot door while running.
3. When Driver door is opening some time it’s get jamming oftenly.
3. Company molded all side bumber beading start coming out from corners.
4. While running in the rain water is coming out through front fog light edges.
5. While giving acceleration in automatic vehicle in running some kind of slow voice hearing.
After that I contact to the dealer regarding this issues and told them to replace the vehicle and provide me another new vehicle instead of this company manufacture defect vehicle.When I report this issue to the showroom they find outed my problem and told me to keep one day in showroom, they will be manually repair and give to me on next day which one is just delivered vehicle. As well they told me they can’t provide new vehicle, they only can do repair the problem and give. Which means they will be manually pluck the glass as well the full body’s side beading and fix with gun it seems. I don’t feel good enough in that. Newly bought vehicle company fixed condition vehicle they will do manually and give to me. As a customer it’s not a good term which company is treating a customer like this. even I don’t want my new vehicle to repair by manually which has fitted by company. If in that case I can choice for second hand vehicle instead of new vehicle. Right now I’m mentally down for buying this vehicle.

Dear Sir,
We are a Private Limited Company engaged in the field of mining and allied business located in Koodal, Pathanamthitta (Dist), Kerala and a trustful customer of Mahendra products since a long period. We owned a pool of Mahindra light duty vehicles which are mostly procured through M/s T V Sundaram & Sons.

Whereas, the after sale service and repairs and maintenance offered by M/s T V Sundaram & Sons from their Service Centre at Pathanamthitta is very poor and unsatisfactory. The Service Personnel are behaving rudely and irresponsible. The parts of the vehicle are regularly losing.

As a result, we are facing huge qualitative loss and are affecting our goodwill. Therefore, you are requested to do the needful to rectify the behavioral disrupt.

M/s Aswathy Granites (P) Ltd
[protected]@gmail.com

Sir I lodge a complaint against Mahindra Scorpio S3 I will purchase Mahindra Scorpio S3 since six month ago suddenly one day my tyre was brust and I will find my assessors but I will look their some incomplete assessries will find and problem will not solve so I request to you please check properly and solve it as soon as
My first problems is my tyre will brust
Second is incomplete assessries will be find
My name is Manohar prasad Singh
My no [protected]

SIR,
I G.R Pant son of Lt. Shri Tulsi Ram Pant, principal ST JOHNS CONVENT SCHOOL, B-4659/112 SANT NAGAR BURARI (NORTH DELHI) one of the prior customer of your Mahindra & Mahindra ltd. want to bring it to your kind notice that I am very disappointed with your staff members & services at Mahindra workshop kotdwar due to irrelevant employees work and behaviour. Your employees [Mahindra workshop kotdwar, (UTTARAKHAND)] are defaming the quality of your customer satisfaction that directly affects your company’s reputation. I tell you what happened there
I was going to my village on 2nd July 2018 from Delhi via Kotdwar(UTTARAKHAND) but before reaching there (kotdwar) my car (Scorpio) was automatically shut down in front of Akash Vani Bhawan that is situated between Bijnor(UP) and kotdwar . That time I tried to start my car but it didn’t. I faced too much trouble that time because my family was with me and the car was not starting. I tried to call Mahindra road assistance they picked my call but they didn’t reach there for assistance. After some time the car got start but it was creating problem now and then while driving. Any how we reached kotdwar Mahindra workshop within 1 hour. They checked my car and they firstly said, “The pump is not working “. Then they said, “Some other parts are also damaged as Kerosene is mixed with diesel in diesel tank of your vehicle, We have to order new parts from Dehradun But due to rain it will reach us on next day”. They gave us estimation around 15-20k for repairing and said, ”it will take atleast 2 days”. They removed diesel tank and vacated it. That time I stored 5 litre diesel for laboratory test. I had urgent work in my village so I left my gunman and driver there along with my car and I took taxi for my village near about 200km away from Kotdwar. My gunman and driver hired a hotel for 2 days. Next day they said that the part was not present in Dehradun so they have to buy it from Bijnor workshop(UP). Along with gunman & driver one of its employee visited to Bijnor(UP) in your workshop by our car(scorpio). There it was told that only pump was not working and there was no other problem . While billing Negi ji (manager) Mahindra workshop kotdwar said, “Make bill in favour of Negi ji (manager)” but our gunman decline it and said that the bill should be made In favour of his name (gunman). The bill was amounting Rs 3080/- But for the same Mr Negi was demanding Rs. 12000. After that our gunman and driver came back to kotdwar and paid there also RS 2459/- just for putting us in trouble and giving wrong information about the vehicle. On 3rd July in the evening Mr Negi made call to me and said that there was nothing wrong except the pump. The fuel (diesel) is also ok and again the same fuel (diesel) was refilled. On questioning that whether they don’t have any proper checking machines and tools to find the fault, Mr Negi replied that the company doesn’t provide them proper machines, tools and laptop. He had complained many times but the company is not listening to him. On listening this I said “I shall drop a complaint /mail regarding this matter”, He said “NO NO!! SAHAB ESSA MAT KIJIYEGA VO LOG MERI NAUKRI KHAA JAYENGE, MERE BACHE BHOOKE MAR JAYENGE. MEIN KHUD HI COMPLAINT KARUNGA. ”.
Sir during this period I went through financial torcher, mental torcher and I had to run here and there to hire/catch taxi in my village. My two employees had been staying in hotels running from one workshop to another just for a simple fault. During this period all these expenses were near about 15-20K. I want to ask you whom should I make responsible for this fault, your system/administration or Mr Negi manager at Mahindra Workshop Kotdwar.
In my opinion that Mr Negi is not an employee but a dacoit. He was not able to cheat me because of the following reason
1. My employees said that whatever the part is to be purchased they shall purchase it themselves.
2. At Bijnor workshop Mr Negi made a call to make billing in his name but my employee didn’t allow him to do so otherwise he would have cheated us near about Rs 12000 instead Rs 3080/-
3. I kept 5 litre fuel (diesel) with me for laboratory check. Here he was afraid and the next day he said the fuel is ok and refilled the same fuel(diesel) in our vehicle.
Sir I want to bring it to your kind notice that just before we reached your workshop at kotdwar on 2nd July. Mr Negi showed me 1 tank filled with diesel and said “ABHI ABHI EK GADDI THIK KRKE BHEJI HAI HAMNE. ISME DEKHO DIESEL KE SATH KEROSENE (MITTI KA TAIL) MILA HUA HAI.”
Sir I don’t know for how long has it been happening there but it is very very bad and a black spot on your system if you can’t vigil your employees.

ATTACHED CAR RC, BILLS AND VIDEO CLIPS
Hope I shall get response.

Yours
G.R Pant
(PRINCIPAL)
ST JOHNS CONVENT SCHOOL

I got my XUV serviced from shiva mahindra sahibabad one week ago and went for a trip, i got stuck at night on highway eating outlet with my family when my car went dead, after getting stuck there for more than an hour, local people helped me and i found out that acidic residue on battery thimble was causing this issue. on cleaning it car started and i was able to reach home. In service they don't even clean such major parts of car then what else they ignore?