Mahindra And Mahindra Complaints & Reviews

It is very sad to inform you that your branch in Nagpur (proviential automobile Nagpur ) didn't cooperate when we were struck in Nagpur flood calamity on 6/7/18. as we purchase vehicle by this branch when we call for troll vehicle for help but they didn't respond on it and ignore us. due to this we suffer from lots of problem and causes damage to our kuv 100 which is under warranty period .

23/06/2018
i just take it to my xylo H4 car register no TN 36 AR 7180 for water wash to ERODE(Tamil Nadu) service showroom there is an service Advisor Mr.Boopalan i just ask him maintain my car while return back to with good condition, because last three services i done in the same show room but every time head bulb will burn. i told him this this should not happen please mind it.but Mr.Boopalan is telling me to remove your head lamp and bring for service in next time.who is the one to telling me like this.Is it your company response to the mahindra customers. i want be to get the proper explanation in my home from Mr.Boopalan with his service Manger erode branch.
How can i being with the customer of Mahindra and refer to my friends.
reply to [protected]

Dear Mahindra & Mahindra,
We have ordered a Mahindra powerol silent DG 20 KVA from Ritika Engineering on 29 March 2018 (invoice attached").
Though the product should be free delivery, Ritika engineering asked us to pay the delivery charge instead they promise to bear the Cable required for installation.
For the last 1 month we have been calling them but no one response to our call.
We then called Rajesh Kumar Behera([protected]) from Ritika Engineering but he is also not responding.
This kind of service from Mahindra company is not accepted at all. Request you to take immediate action in this regard.

Thanks,
Nila madhab
[protected]

My XUV- 500, W-10, bearing number- UP-14 CP 6061. Met with an accident on 18th May 2018, at a place near Muraina (M.P.).
1. Both the passengers on the front seats (i.e. Driver and Front rider seat) were wearing the seat belts.
2. The collision was with a "Nil gai" from the front.
3. There was no extra front guard attached as per the instructions of the company.
4. The radiator, bow-nut, front wind screen were badly damaged with significant damage to the other parts attached to the engine.
5. Dispite all this the airbags did not work.

currently the vehicle is at Royal Mahendra at Gwalior M.P.

you are requested to look in to the matter and provide me the reason

1. why the airbags did not open-up despite a front collision
2. what is the guarantee that in any such situation again the airbags will work.

regards

Anup Prashar
[protected]

Felling Very unsatisfactory with Ur service my vehicle is standing from past four days in sardar motors and no response from till time waiting from Ur response kindly do something for me as soon as possible also complaints at Ur helpline numbers complaints number is cf19002454 mobile number [protected] vehicle number up53 by 8049 very non co operation by service men

Our accidental xuv 500 vehicle no dl8CAR2387 which is given to royal automobile private limited, shivpuri link road, gwalior on 31/05/2018 is still not repaired by them.They are taking so much of time, first they told us their internet was not working and so they are unable to place the order for the parts, late they ordered the parts but the parts ordered were not received by them, Now when the parts they have received around 10 days back the vehicle is still not repaired. Don't know why they are taking so much of time. The vehicle belong to Delhi and so nobody is their to have a watch on them only we can contact on phone and most of the time mobile phone are switched off ( of concern persons) . Please look into the matter its been more than one month.

Dear sir /Madam
i was brought a mahindra TUV 300 dated 24/nov/2017 (UTKAL AUTOMOBILES PVT LTD .BARBIL .
sales manager convinced to me if you buy luxury kit we are gives you
seat cover, chrome and music system with navigation system .music system not work proper speaker fult, navigate show error .
they are not give the navigate card till today . navigation showing error .
i have complain more times they are not response . this is my commercial use so who use the vehicle compiling me regular .

i hope you can take a good step for good service and my problems
shutout .

thank you
Rajalaxmi Mandal

Sir

My self edwin jos kuttikaden, a loyal customer of mahindra and mahindra
Allready owns mahindra XUV 500, bolero, thar and 2 bolero pikups

I have a serious issue with my bolero zxi 2016 model, just run 45000km problem was engine over heat reppetedly.3 times i had taken the vechicle to your service station at thrissur erram motors and they couldnt clear it.
Now at last i told them to rectify the issue and gave it again for service on[protected]
Today is[protected] still the update is tat the engine is taken off for chekups itseems, i dnt have a car to use now wen i asked for a spare car till my car get ready the dealer is not ready for that too
Please take it up seriously and pls do the needfull

Punjab Automobiles, Ahmedabad are goons, they delivered a vehicle (XUV 500) to me which already had a broken bumper and the internal rod was broken. Moreover the vehicle had a majority of problems, like fog lights not working, wiper blades were bent and what not.
Lodged formal complaints with Mahindra but of no use.
I think entire Mahindra Automotive sector needs a overhaul.
A matter of shame for Mr Goenka and Mr Mahindra that they don't have control on their automotive sector.
My number is [protected]

I bought a Mahindra Bolero SLX vehicle from TVS Kottayam on 2010.Because of the continous accidents due to manufacture defect of the vehicle, I returned that vehicle back to the TVS showroom for a replacement. Registration no of my vehicle is KL 38 A 6930. I filed a complaint regarding this on 2012 in Idukki consumer forum. I got an order from the forum by extending the vehicle warranty to six months. Before to this itself I saw my vehicle in Peerumedu while using someone else. At that time I informed about this to TVS Kottayam. After that also TVS filed an appeal on state consumer forum. But the forum rejected that appeal.When I visited the showroom along with the notice sented from their office to get back my vehicle, my vehicle was not there. I complained about the missing of my vehicle from the showroom, forum took a criminal case aganist the managers of TVS Kottayam and Mahindra & Mahindra as Case no ST 45\13. Both the managers took bail on that. Now the advocate of TVS always giving an explanation as they need to present some documents in the court. Through this they are giving more trouble to me by extending the case. This vehicle is still using by some one else within Peerumedu region. When I am trying to get back the vehicle with the help of police using the order from the forum, advocate of TVS always trying to block that. As a customer your company have the responsibility to protect my interests kindly request to inform your dealer TVS Kottayam company to make a final decision on my case .

Dear sir/madam,
I (Sashikant dash) am a mahindra employees (Emp id-494764) and owning kuv 100 k6+ vehicle. The complain is regarding my 2nd free service, which was being given by shayadri motor, wakad, pune.

Complain - while servicing, they have e stolen my key ring, and till now i have no follow up regarding the same. The same complain has been intimated to service center on the same day. This is really a panic issue. If such kind of things are happening in renowned service center. Then it is a big question mark on security of car and accessories.

Note - if i am not getting any response on this, i have to take it forward to the senior management.

My contact - [protected]
Service date - 29/6/2018

Expecting sincere and quicker reply on this.

Regards,
Sashikant dash

Hi sir /ma’am
I done my service of my tuv 500 at mahindra workshop dehradun.
It’s very poor quality service.
I had paint my bumper and some body parts also but after few later paint had been coming out because paint had done without any base.
If as soon as possible i don’t get solutions i will go for consumer court.
Thanks
Regard
Deepak chuphal

I bought a e2o plus electric car, from mahindra and mahindra in 2017 and from last one and half year my car is in the service center for repair due to multiple issues related performance and electronics.
Every month my car is taken for service to india garage (Bangalore, service center) for repair, but every time when it was returned back it would develop new problems after the service. As per india garage team my car comes under defective or recall serial numbers and the problems in this car are never ending it seems. If you see the list of parts changed till now in my car, then after the warranty period, how can we maintain this car on our own cost. (“ m&m” had claimed that, e2o is a zero maintenance car!!!...)
Also i would like to report that the infotainment system from my car was replaced from blaupunkt to kenwood make under warranty period. The original car infotainment system (Blaupunkt) was with the latest technology and even had car status updates and information. So now an out dated, 20 years old technology music system (Kenwood) is fixed to my car and car status information and navigation system is not available in kenwood system. Initially when i purchased this car, we had paid the cost for the high end technology infotainment system and now it not ethical to fix a low end infotainment system. M&m is famous for reliable automobiles, with an innovative technology and m&m is committed to meet customers’ expectations. Request you to look into this request and fix the infotainment system which has similar features like before (Blaupunkt).
Request to fix the infotainment system which has car status information and navigation system like (Blaupunkt) or it is better to replace my car with the new series e2o car.

Regards,
Anil (+[protected]

Greetings
My self prof. Rajender nyathi, would like to bring to your notice in the form of complaint that i constantly receive on my mobile
([protected]) about the completing general service and demanding to pay the charges of the mahindra xuv 500 vehicle no ap10bd3717., which is not my vehicle at all and how come the service centre (Hyderabad) keep sending, demanding, bothering and irritating me for the service payments time to time?. When i don’t posses any such vehicle with that number.
It’s very annoying and disturbing and raise my concern of mahindra company and it’s staff’s sincerity and makes me of your staff’s fraudulent/cheating issues with customers.
I kindly request you to look in to this serious matter and rectify the issue asap.
I appreciate a call back by the responsible and concern department. I also request you to send me mail to [protected]@yahoo.com
Sincerely

According to me as a customer i think that mahindra should stopped production of e-ricksaw & should refund amount to existing e-ricksaw customers by taken back worst e-ricksaw so far in the market. Why choppal scheme runs by political wing bjp only gave mahindra e-ricksaw to the buyers. Because mahindra wants to end up his e-ricksaw previous stock totally defective one by showing welfare scheme for weaker section. Its like wolf in the sheep's skin to my knowledge no one said he or she is satisfied by putting his/her hard earned money on mahindra e-ricksaw mahindra should not forget its glory its golden page history. Rest destruction role playing by its top officers like cms mr. Lokender bhadauria & ccm mr. Rochak rawat towards customers its like "aankon mai duul jokhna"
Regards
Sanjay manchanda
Simmi manchanda
[protected]

Dear sir,
This is to bring to your notice that my car’s ac had not been performing well since last month.
I had logged in the complaint regarding the same on the 4th of june 2018 to the dealership m/s. Koncept okhla.
But then due to some family emergency i had to rush out of station. Now when i am back the dealer is asking to purchase additional warranty for 8, 000 or pay for the complete expense for the job i. E. 30, 000. The warranty of my vehicle expired on the 14th june 2018.
But since my car’s ac had started underperforming well before a month that the warranty was to expire and i had logged in the complaint on the 4th of june, do i need to really purchase the extended warranty? Or pay for the job in complete?
Request your intervention in the matter at the earliest.

Thnx

Shashi chauhan

This is to inform you that i’m a disappointed and harassed buyer of your mahindra xuv500.
I bought a car from koncept mahindra, m. G road gurgaon, haryana on the name of mr. Rajesh kumar lamba on 26th may, 2018.
I booked this car on 11th may and wanted a delivery on 26 may. Chass no. - j6a12423.

After so many problems created by your sales team, i received the car finally on 26th may at 9:50 p. M. Without even pdi and cleaning.
Scratches on bonutt and white spots on all unpainted and some painted parts of the outside body. But because i have to buy to that car on 26th may only, so after getting confirmation from the showroom dealer, that they will remove all these scratches and whatever the problems are their in the car, they will solve them anytime, you have to just give the car for few hours.
I took the car at night, next day i had to go somewhere, when i left i realised
1.ac was not working
2. Some sounds were coming from dashboard
3. Mirrors of the windows were giving a hard whistle sound.
4. Outside smell was coming inside, obviously there was a leakage problem.
5. Music system was not working.
6. Inside lights were not working.
7. The car was full of dust
8. Scratches on bonnet
9. Rubber near the glass was scratched.
10. White dots on the painted and unpainted parts of the exterior body.
11. A blacklisted fast tag.
And more were there i don’t even remember.

So, i handed over the car to your workshop on 29th may and they promised to solve all the problems and will give me the car in 4-5 five hours but later they refused, they gave me the car on 30th may in the evening, and then they refused to give me the job sheet also whatever work they have done in the car. After so much of arguments they agreed to write the works they have done on a blank paper along with their stamp and signature.
So when i checked only ac was repaired, all other problems were as they were earlier.
So. After so many of requests and calls they again called my car on 9th june and promised to clear all the issues, but as it became their habit to harass a person on regular basis, i got my car back on 10th june and this time they just removed the sound of the whistle from the mirrors. And yes this time after so mich of arguments, i received a job sheet from them, which i will share with you, whatever work they have done.
So, again after pleasing so much they again called my car on 25th june and promised to give it back with all the works on 26th june but as its their habit they returned my car, day before yesterday on 27th june.
Now the scenario is
1. They removed the scratches from the bonnet along with the paint of the bonett, now its completely dull and looking as i got it painted with a different colour.
2. The condition of the side dots and white part of the car is same.
3. They recharged my fast tag with 200 rupees which they promised as your car will be free for a month on all toll gates all over india, now they are saying that 200 will be enough to travel india.
4. Outside smell is still coming.
5. And yes this time again they didn’t gave me any job sheet or any letter of work they have done in my car in the three days time.

I’m a proud owner of your xuv500. Thanks to your sales and service team. Thanks a tone guys. You all made me proud after buying this xuv500.
I can provide you the signatured paper received as a receipt of work and the job sheet of second time.

If you want any information regarding the job sheets or any other thing you can contact me at [protected]. But i don’t even expect that it will work.
I can’t write more than this, many more things are there, i think this is enough to get it in your notes.

Regardless,
Ankur lamba s/o rajesh kumar lamba

Please don't waste your precious time by reporting any complaints on mahindra helpline with you hamesha. I complaint on above help line from 5th june approximately since 1 month but they doesn't care so avoid purchasing mahindra failure completely failed product e-alfa mini e-ricksaw although mahindra tried their best to satisfy or rectify his failure regarding e-ricksaw but unfortunately their top officials like mr. Lokender bhuduria (Gsm) & mr. Rochak rawat (Ccm) along with inderprastha top officials like mr. Thakur mr durga parshad & mr. Ravi tries their best to malign the precious goodwill of mahindrs although they are mahind ras employees but act openly against the welfare of mahindra

Alas!!!

Harrasment negligence tortures by none other than ccm mr. Rochak rawat & gsm mr. Lokender bhadauria inderprastha dealer delhi employers mr. Thakur & mr. Durga parshad

Respected sir
Me & my wife
Purchased 2 e-alfa mini e-ricksaw from yiur sole authorised dealer in delhi inderprasta auto mobiles pvt. Ltd.33, rama road from that day our painful journey starts sir we waited approximately 2 months for mahindra e-ricksaw as its then not available as we consider mahindra as a gaint king in auto mobiles industry. But sorry to say sir mahindra has been totally failed in e-ricksaw segment and rest worst role play by mahindra top officers like rochak rawat (Ccm) mr. Lokender bhadauria (Gsm) mr. Thakur (Inderprastha) & mr. Durga parshad (Inderprastha) rochak ji hasn't time for customers although we request them many times sir please meet us we have sufficient evidence how mr. Lokender bhadauria & mr. Thakur harras us deliberately how mr. Lokender bhadauria over ruled his promise/commitment? Why mr. Lokender bhadauria takes one month to replace 2 dead battries sir we complaint on helpline too several times from 5/6/2018 regarding this and requested them please arrange our meeting or phone call by a mahindra officer above mr. Rochak rawat & mr. Lokender bhadauria but sir nothing outcome yet..
Sir our both e-ricksaws red sanjay manchanda name registered dl 10er1248 & blue simmi manchanda name registered dl10er 1280 are still standing at inderprasta service station from 1month
Red e-ricksaw is there for battery check up and surprisingly inderprastha has taken 8 days for battery check up and we collect blue e ricksaw battery checkup & report with in 1 hour after fully charged battries

Sir kindly arrange our meeting with senior officer from mahindra so can we get justice & satisfaction each passing day means a lot for us

Mr. Lokender bhadauria & mr. Thakur met us on 28/6/2018 & felt sorry for delaying etc they both said its due to mis-understanding sir both promised that the ywill give suitable compensation & will change 2nd dead battery of blue one they changed the battery on 29/6/2018 but now blackmailed us in compensation although they both promised in the meeting how sir officer of the rank of gsm doesn't regards his own commitment & that too on 2nd time? How ccm doesn't meet & see evidence of proofs while we requested them several times?
Sir we suffers to much by trusting mahindras name we have very much to tell what what problems we faced by purchasing mahindra e-alfa mini e-ricksaw read please

1. Cracking front body & body available after 2 months and our ricksaw were held up for 2 months no compensation was given yet
2. Expired out of warranty from amaron dealer side battries has been fitted in all customers vechicles include ours
3. On complaining of batteries back up they held up our vecihles for 3 days & put them on gravity charger
4 later we came to know that gravity charger is very harmful for batteries & amaron strictly instructed not the use of gravity charger
4 front tyre & front brake problem
5 hood cover torn problem
6. Unskilled mechanics employed at inderprastha rama road service station we used to go there 4 times atleast to sort out for same problem
5 deliberately dealying and work thats why they won't opens job card so how much days spend for that particular work wasn't highlighted
6 ego, attitude, dictatorship problem with higher rank officers like rochak rawat ji, lokender bhadauria ji & from inderprastha mr. Thakur mr. Durga parshad & mr. Ravi

Sir we felt cheated by trusting & purchasing e-ricksaw of big name "mahindra"
Hope our nightmare will ends soon
Thanks a lot

Sanjay manchanda
Simmi manchanda

Harrasment negligence torture by none other than ccm mr.Rochak rawat & gsm mr.Lokender bhadauria inderprastha dealer delhi employers mr.Thakur & mr.Durga parshad

respected sir
me & my wife purchased 2 e-alfa mini e-ricksaw from your sole authorised dealer in delhi inderprastha auto mobiles pvt. Ltd.33, rama road from that day our painful journey starts sir we waited approximately 2 months for mahindra e-ricksaw as its then not available as we consider mahindra as a giant king in auto mobiles industry but sorry to say sir mahindra has been totally failed in e-ricksaw segment & rest worst role play by mahindra top officers like rochak rawat (ccm) mr.Lokender bhadauria (gsm) mr.Thakur (inderprastha) & mr.Durga parshad (inderprastha) rochak ji hasn't time for customers although we request them many times sir please meet us we have sufficient evidence how mr.Lokender bhadauria & mr.Thakur harras us deliberately how mr.Lokender bhadauria over ruled his promise/commitment? why mr.Lokender bhadauria takes one month to replace 2 dead battries sir we complaint on helpline too several times from 5/6/2018 regarding this & requested them please arrange our meeting or phone call by a senior mahindra officer above mr.Rochak rawat & mr.Lokender bhadauria but sir nothing outcome yet
sir our both e-ricksaws red sanjay manchanda name registered dl 10er1248 & blue simmi manchanda name registered dl10er 1280 are still standing at inderprastha service station from 1 month
red e-ricksaw is there for battery checkup & surprisingly inderprastha has taken 8 days for battery check up and we collect blue e ricksaw battery checkup & report with in 1 hour after fully charged battries

sir kindly arrange our meeting with senior officer from mahindra so can we get justice & satisfaction each passing day means a lot for us

mr.Lokender bhadauria & mr.Thakur met us on 28/6/2018 & felt sorry for delaying etc they both said its due to mis-understanding sir both promised that the ywill give suitable compensation & will change 2nd dead battery of blue one they changed the battery on 29/6/2018 but now blackmailed us in compensation although they both promised in the meeting how sir officer of the rank of gsm doesn't regards his own commitment & that too on 2nd time ?how ccm doesn't meet & see evidence of proofs while we requested them several times?
sir we suffers to much by trusting mahindras name we have very much to tell what what problems we faced by purchasing mahindra e-alfa mini e-ricksaw read please

1.Cracking front body & body available after 2 months and our ricksaw were held up for 2 months no compensation was given yet
2.Expired out of warranty from amaron dealer side battries has been fitted in all customers vechicles include ours
3.On complaining of batteries back up they held up our vecihles for 3 days & put them on gravity charger
4 later we came to know that gravity charger is very harmful for batteries & amaron strictly instructed not the use of gravity charger
4 front tyre & front brake problem
5 hood cover torn problem
6.Unskilled mechanics employed at inderprastha rama road service station we used to go there 4 times atleast to sort out for same problem
5 deliberately delaying in work thats why they won't opens job card so how much days spend for that particular work wasn't highlighted
6 ego, attitude, dictatorship problem with higher rank officers like rochak rawat ji, lokender bhadauria ji & from inderprastha mr.Thakur mr.Durga parshad & mr.Ravi

sir we felt cheated by trusting & purchasing e-ricksaw of big name "mahindra"
hope our nightmare will ends soon
thanks a lot

sanjay manchanda
simmi manchanda
[protected]