Mahindra And Mahindra Complaints & Reviews

I bought a e2o plus electric car, from mahindra and mahindra in 2017 and from last one and half year my car is in the service center for repair due to multiple issues related performance and electronics.
Every month my car is taken for service to india garage (Bangalore, service center) for repair, but every time when it was returned back it would develop new problems after the service. As per india garage team my car comes under defective or recall serial numbers and the problems in this car are never ending it seems. If you see the list of parts changed till now in my car, then after the warranty period, how can we maintain this car on our own cost. (“ m&m” had claimed that, e2o is a zero maintenance car!!!...)
Also i would like to report that the infotainment system from my car was replaced from blaupunkt to kenwood make under warranty period. The original car infotainment system (Blaupunkt) was with the latest technology and even had car status updates and information. So now an out dated, 20 years old technology music system (Kenwood) is fixed to my car and car status information and navigation system is not available in kenwood system. Initially when i purchased this car, we had paid the cost for the high end technology infotainment system and now it not ethical to fix a low end infotainment system. M&m is famous for reliable automobiles, with an innovative technology and m&m is committed to meet customers’ expectations. Request you to look into this request and fix the infotainment system which has similar features like before (Blaupunkt).
Request to fix the infotainment system which has car status information and navigation system like (Blaupunkt) or it is better to replace my car with the new series e2o car.

Regards,
Anil (+[protected]

Greetings
My self prof. Rajender nyathi, would like to bring to your notice in the form of complaint that i constantly receive on my mobile
([protected]) about the completing general service and demanding to pay the charges of the mahindra xuv 500 vehicle no ap10bd3717., which is not my vehicle at all and how come the service centre (Hyderabad) keep sending, demanding, bothering and irritating me for the service payments time to time?. When i don’t posses any such vehicle with that number.
It’s very annoying and disturbing and raise my concern of mahindra company and it’s staff’s sincerity and makes me of your staff’s fraudulent/cheating issues with customers.
I kindly request you to look in to this serious matter and rectify the issue asap.
I appreciate a call back by the responsible and concern department. I also request you to send me mail to [protected]@yahoo.com
Sincerely

According to me as a customer i think that mahindra should stopped production of e-ricksaw & should refund amount to existing e-ricksaw customers by taken back worst e-ricksaw so far in the market. Why choppal scheme runs by political wing bjp only gave mahindra e-ricksaw to the buyers. Because mahindra wants to end up his e-ricksaw previous stock totally defective one by showing welfare scheme for weaker section. Its like wolf in the sheep's skin to my knowledge no one said he or she is satisfied by putting his/her hard earned money on mahindra e-ricksaw mahindra should not forget its glory its golden page history. Rest destruction role playing by its top officers like cms mr. Lokender bhadauria & ccm mr. Rochak rawat towards customers its like "aankon mai duul jokhna"
Regards
Sanjay manchanda
Simmi manchanda
[protected]

Dear sir,
This is to bring to your notice that my car’s ac had not been performing well since last month.
I had logged in the complaint regarding the same on the 4th of june 2018 to the dealership m/s. Koncept okhla.
But then due to some family emergency i had to rush out of station. Now when i am back the dealer is asking to purchase additional warranty for 8, 000 or pay for the complete expense for the job i. E. 30, 000. The warranty of my vehicle expired on the 14th june 2018.
But since my car’s ac had started underperforming well before a month that the warranty was to expire and i had logged in the complaint on the 4th of june, do i need to really purchase the extended warranty? Or pay for the job in complete?
Request your intervention in the matter at the earliest.

Thnx

Shashi chauhan

This is to inform you that i’m a disappointed and harassed buyer of your mahindra xuv500.
I bought a car from koncept mahindra, m. G road gurgaon, haryana on the name of mr. Rajesh kumar lamba on 26th may, 2018.
I booked this car on 11th may and wanted a delivery on 26 may. Chass no. - j6a12423.

After so many problems created by your sales team, i received the car finally on 26th may at 9:50 p. M. Without even pdi and cleaning.
Scratches on bonutt and white spots on all unpainted and some painted parts of the outside body. But because i have to buy to that car on 26th may only, so after getting confirmation from the showroom dealer, that they will remove all these scratches and whatever the problems are their in the car, they will solve them anytime, you have to just give the car for few hours.
I took the car at night, next day i had to go somewhere, when i left i realised
1.ac was not working
2. Some sounds were coming from dashboard
3. Mirrors of the windows were giving a hard whistle sound.
4. Outside smell was coming inside, obviously there was a leakage problem.
5. Music system was not working.
6. Inside lights were not working.
7. The car was full of dust
8. Scratches on bonnet
9. Rubber near the glass was scratched.
10. White dots on the painted and unpainted parts of the exterior body.
11. A blacklisted fast tag.
And more were there i don’t even remember.

So, i handed over the car to your workshop on 29th may and they promised to solve all the problems and will give me the car in 4-5 five hours but later they refused, they gave me the car on 30th may in the evening, and then they refused to give me the job sheet also whatever work they have done in the car. After so much of arguments they agreed to write the works they have done on a blank paper along with their stamp and signature.
So when i checked only ac was repaired, all other problems were as they were earlier.
So. After so many of requests and calls they again called my car on 9th june and promised to clear all the issues, but as it became their habit to harass a person on regular basis, i got my car back on 10th june and this time they just removed the sound of the whistle from the mirrors. And yes this time after so mich of arguments, i received a job sheet from them, which i will share with you, whatever work they have done.
So, again after pleasing so much they again called my car on 25th june and promised to give it back with all the works on 26th june but as its their habit they returned my car, day before yesterday on 27th june.
Now the scenario is
1. They removed the scratches from the bonnet along with the paint of the bonett, now its completely dull and looking as i got it painted with a different colour.
2. The condition of the side dots and white part of the car is same.
3. They recharged my fast tag with 200 rupees which they promised as your car will be free for a month on all toll gates all over india, now they are saying that 200 will be enough to travel india.
4. Outside smell is still coming.
5. And yes this time again they didn’t gave me any job sheet or any letter of work they have done in my car in the three days time.

I’m a proud owner of your xuv500. Thanks to your sales and service team. Thanks a tone guys. You all made me proud after buying this xuv500.
I can provide you the signatured paper received as a receipt of work and the job sheet of second time.

If you want any information regarding the job sheets or any other thing you can contact me at [protected]. But i don’t even expect that it will work.
I can’t write more than this, many more things are there, i think this is enough to get it in your notes.

Regardless,
Ankur lamba s/o rajesh kumar lamba

Please don't waste your precious time by reporting any complaints on mahindra helpline with you hamesha. I complaint on above help line from 5th june approximately since 1 month but they doesn't care so avoid purchasing mahindra failure completely failed product e-alfa mini e-ricksaw although mahindra tried their best to satisfy or rectify his failure regarding e-ricksaw but unfortunately their top officials like mr. Lokender bhuduria (Gsm) & mr. Rochak rawat (Ccm) along with inderprastha top officials like mr. Thakur mr durga parshad & mr. Ravi tries their best to malign the precious goodwill of mahindrs although they are mahind ras employees but act openly against the welfare of mahindra

Alas!!!

Harrasment negligence tortures by none other than ccm mr. Rochak rawat & gsm mr. Lokender bhadauria inderprastha dealer delhi employers mr. Thakur & mr. Durga parshad

Respected sir
Me & my wife
Purchased 2 e-alfa mini e-ricksaw from yiur sole authorised dealer in delhi inderprasta auto mobiles pvt. Ltd.33, rama road from that day our painful journey starts sir we waited approximately 2 months for mahindra e-ricksaw as its then not available as we consider mahindra as a gaint king in auto mobiles industry. But sorry to say sir mahindra has been totally failed in e-ricksaw segment and rest worst role play by mahindra top officers like rochak rawat (Ccm) mr. Lokender bhadauria (Gsm) mr. Thakur (Inderprastha) & mr. Durga parshad (Inderprastha) rochak ji hasn't time for customers although we request them many times sir please meet us we have sufficient evidence how mr. Lokender bhadauria & mr. Thakur harras us deliberately how mr. Lokender bhadauria over ruled his promise/commitment? Why mr. Lokender bhadauria takes one month to replace 2 dead battries sir we complaint on helpline too several times from 5/6/2018 regarding this and requested them please arrange our meeting or phone call by a mahindra officer above mr. Rochak rawat & mr. Lokender bhadauria but sir nothing outcome yet..
Sir our both e-ricksaws red sanjay manchanda name registered dl 10er1248 & blue simmi manchanda name registered dl10er 1280 are still standing at inderprasta service station from 1month
Red e-ricksaw is there for battery check up and surprisingly inderprastha has taken 8 days for battery check up and we collect blue e ricksaw battery checkup & report with in 1 hour after fully charged battries

Sir kindly arrange our meeting with senior officer from mahindra so can we get justice & satisfaction each passing day means a lot for us

Mr. Lokender bhadauria & mr. Thakur met us on 28/6/2018 & felt sorry for delaying etc they both said its due to mis-understanding sir both promised that the ywill give suitable compensation & will change 2nd dead battery of blue one they changed the battery on 29/6/2018 but now blackmailed us in compensation although they both promised in the meeting how sir officer of the rank of gsm doesn't regards his own commitment & that too on 2nd time? How ccm doesn't meet & see evidence of proofs while we requested them several times?
Sir we suffers to much by trusting mahindras name we have very much to tell what what problems we faced by purchasing mahindra e-alfa mini e-ricksaw read please

1. Cracking front body & body available after 2 months and our ricksaw were held up for 2 months no compensation was given yet
2. Expired out of warranty from amaron dealer side battries has been fitted in all customers vechicles include ours
3. On complaining of batteries back up they held up our vecihles for 3 days & put them on gravity charger
4 later we came to know that gravity charger is very harmful for batteries & amaron strictly instructed not the use of gravity charger
4 front tyre & front brake problem
5 hood cover torn problem
6. Unskilled mechanics employed at inderprastha rama road service station we used to go there 4 times atleast to sort out for same problem
5 deliberately dealying and work thats why they won't opens job card so how much days spend for that particular work wasn't highlighted
6 ego, attitude, dictatorship problem with higher rank officers like rochak rawat ji, lokender bhadauria ji & from inderprastha mr. Thakur mr. Durga parshad & mr. Ravi

Sir we felt cheated by trusting & purchasing e-ricksaw of big name "mahindra"
Hope our nightmare will ends soon
Thanks a lot

Sanjay manchanda
Simmi manchanda

Harrasment negligence torture by none other than ccm mr.Rochak rawat & gsm mr.Lokender bhadauria inderprastha dealer delhi employers mr.Thakur & mr.Durga parshad

respected sir
me & my wife purchased 2 e-alfa mini e-ricksaw from your sole authorised dealer in delhi inderprastha auto mobiles pvt. Ltd.33, rama road from that day our painful journey starts sir we waited approximately 2 months for mahindra e-ricksaw as its then not available as we consider mahindra as a giant king in auto mobiles industry but sorry to say sir mahindra has been totally failed in e-ricksaw segment & rest worst role play by mahindra top officers like rochak rawat (ccm) mr.Lokender bhadauria (gsm) mr.Thakur (inderprastha) & mr.Durga parshad (inderprastha) rochak ji hasn't time for customers although we request them many times sir please meet us we have sufficient evidence how mr.Lokender bhadauria & mr.Thakur harras us deliberately how mr.Lokender bhadauria over ruled his promise/commitment? why mr.Lokender bhadauria takes one month to replace 2 dead battries sir we complaint on helpline too several times from 5/6/2018 regarding this & requested them please arrange our meeting or phone call by a senior mahindra officer above mr.Rochak rawat & mr.Lokender bhadauria but sir nothing outcome yet
sir our both e-ricksaws red sanjay manchanda name registered dl 10er1248 & blue simmi manchanda name registered dl10er 1280 are still standing at inderprastha service station from 1 month
red e-ricksaw is there for battery checkup & surprisingly inderprastha has taken 8 days for battery check up and we collect blue e ricksaw battery checkup & report with in 1 hour after fully charged battries

sir kindly arrange our meeting with senior officer from mahindra so can we get justice & satisfaction each passing day means a lot for us

mr.Lokender bhadauria & mr.Thakur met us on 28/6/2018 & felt sorry for delaying etc they both said its due to mis-understanding sir both promised that the ywill give suitable compensation & will change 2nd dead battery of blue one they changed the battery on 29/6/2018 but now blackmailed us in compensation although they both promised in the meeting how sir officer of the rank of gsm doesn't regards his own commitment & that too on 2nd time ?how ccm doesn't meet & see evidence of proofs while we requested them several times?
sir we suffers to much by trusting mahindras name we have very much to tell what what problems we faced by purchasing mahindra e-alfa mini e-ricksaw read please

1.Cracking front body & body available after 2 months and our ricksaw were held up for 2 months no compensation was given yet
2.Expired out of warranty from amaron dealer side battries has been fitted in all customers vechicles include ours
3.On complaining of batteries back up they held up our vecihles for 3 days & put them on gravity charger
4 later we came to know that gravity charger is very harmful for batteries & amaron strictly instructed not the use of gravity charger
4 front tyre & front brake problem
5 hood cover torn problem
6.Unskilled mechanics employed at inderprastha rama road service station we used to go there 4 times atleast to sort out for same problem
5 deliberately delaying in work thats why they won't opens job card so how much days spend for that particular work wasn't highlighted
6 ego, attitude, dictatorship problem with higher rank officers like rochak rawat ji, lokender bhadauria ji & from inderprastha mr.Thakur mr.Durga parshad & mr.Ravi

sir we felt cheated by trusting & purchasing e-ricksaw of big name "mahindra"
hope our nightmare will ends soon
thanks a lot

sanjay manchanda
simmi manchanda
[protected]

I am totally got frustrated after getting bill for 80k for my brand new XUV and Mahindra claims that it is quite normal to get Clutch and Flywheel damage and need to replace at the maximum 40k kms. It’s the normal for Mahindra product particularly for XUV 500. Replacement of clutch and Flywheel for every 30k kms clearly explains the quality of the Mahindra product. I advice others to contact me before buying that ### for around 20lakh. NARESHKUMAR [protected]

Hi team,
My name is kuldeep singh i have recently purchased scorpio s3 from corner stone center ahmednagar in the month of june. I am not comfortable with the knocking sound from the engine. I visited the service center and the service manager has no justification about the same. The assurance from his side is that if anything happens i will take care of it. I have added the receipt from the center. I was about to purchase a car from maruti but switched to mahindra, i don't want to regret on the decision i made. So please resolve my issue as soon as possible. If you need any more information feel free to contact me on +[protected].

Regards
Kuldeep singh

Dear sir/mam
My self sahil bali
I am purchased mahindra bolero in the month of feb 4 2018 and at present run 12000km bearing register number jk11c 2727.
From last 2 days i visit mahindra astro baribrahmna jammu to repair the vhehicle but not a single person listen my problem and not good response from your team in jammu. And now i m totally fed up with your team and your services
My vehicle is not repair properly. And now vehicle is damaged some parts from back.
Side kindly do the needful to solve my problem.
Thanks
Regards
Sahil bali

I had buy a new mahindra thar crd now its only 2 week old i have found that a major leek problem i have been replaced it with gum in service service centre but there was no use. During rain water drops leek towards platform. So i kindly request you to find a solution for this otherwise i have to make a legal side for this matter so as soon as possible plz find a solution

1) i purchased a bolero from sanjay automotive hr 55ac 0696
We paid amount in march first week delivery was committed by 10th march. Just before delivery they further delayed the date. The body was also fabricated from dealership. Final delivery was made approx 20th march. But as no rc, permit veh was just kept at our location.
2) they took almost a month for arranging permit and rc.
3) when chacked rc was made wrong. Instead of close body it was open body.
4) we requested for correction, which is not done till date, they provided a slip which is valid till 4th july. This much delay is not acceptable.
5) 2 days back our veh stopped in running condition and did not start our driver was out of station near bhilwara rajasthan, where we got the help from mahindra service onsite assistant team. Around 6 hr veh was on highway. Finaly they started the veh and suggested to get it cheacked once we reach at our home town gurgon.
6) from today morning we are at sanjay automotive they found the fault. After connecting laptop. Some cable need to replace.
7) now they are saying to take back veh as it is condition as the approval is not with them to change the faulty cable.
8) even knowing the severity of fault, how can they return the veh with-out solving the problem permanently. Veh can stop at any time.
9) the team at sanjay automotive is not at all professional and committed for their job.
10) please arrange a call from senior management person, i want to explain some the the nexus of your local dealership.

This is to inform you that i rama chandra rath, a customer of mahindra bearing mahindra bolero spl edition, no od 02z 4500, do hereby intimate you that i had taken my vehicle for paid repairing to utkal automobile, pahal, bhubaneswar, odisha. my vehicle was repaired and wheel alignment and balancing was done to it, the most strange part is dat they hadn't tightened the screws to the tyres which led to sudden removal of the tyre in the heart of the city, al though my car was an speed of 30km/he, it was my fortune that i escaped. hence it is ur responsibility how u treat and hear the complainta of the customer. if no such action is taken against the dealer, service advisor then i wl move to the concerned appellate.

I purchased XUV 500 W 11 AUTOMATIC (O) from bathinda showroom on 28 Jun 18
and within one day found that the wheel alignment /balancing was incorrect and the car was going towards left.
Being a reputed company I had expected that the new car would be perfect. I am utterly disappointed.
On taking the various next day, the car was checked and the service centre did not have the requisite tools for alignment. They also dirtied the car leather seats.
I've demanded for a new piece as the car has undergone repair within two days of delivery and the fault is still not rectified.

Hi there my name is andrew syiemiong i am from meghalaya shillong i have purchased a mahindra bolero zlx on the 27/11/2017 but i am sad to say that the service i received was very slow and very bad after making all the vehicle papers in order a bill of rs 702 which was ment for engin coating was taken but no work on engine has been done this i came to know on the 1st free service check up from one of the staffs and again no engine coating was done on inquiry the staff said the coating machine broke down kindly do the needful to such staffs so they do not cheat others thank you

Sir we (me & my wife) had purchased e-ricksaw from inderprastha auto mobiles pvt ltd rama road 6 months ago and from that day our journey of sorrow starts now i just wants someone from mahindra higher rank officer please meet us and sort out our genuine problems regarding e-ricksaw except mr.Lokender &mr.Rochak rawat as they deliberately harrased both o[censored]s we have enough sufficient proofs regarding it surprisingly i telephoned approximately 30 times to mahindra helpline for our above mentioned request from the last more than a month but no progress yet our both vehicles stands at inderprastha rama road service station new delhi from the past 1 month due to commitment failure on the behalf of mr.Lokender bhadauria & mr.Rochak rawat now today mr.Lokender & mr.Thakur forced us to go to consumer court & mr.Lokender said ok we have a very intellectual lawyers team & will met you in consumer court
regards
sanjay manchanda
simmi. Manchanda
g-21 ground floor mansarover garden new delhi 110015
mobile [protected] [protected]

I have recently purchased the subject car on 29th may'2018 from salasar mahindra thane west.
I reported since beginning:
1) faulty in built car deck speaker, needs immediate replacement
2) a/c vent not concealed despite inner air circulation mode. All surrounding foul smell while going through stinky area and high smell of diesel fumes on highway enters into car.
3) poor average not more than 10 km/litre is reported whether in city or on high speed highways.
4) faulty plastic accessories fitted by the accessory section of salasar mahindra, which needed either refund or replacement with quality accessory.

With all these complaints, i am struggling with various sections of salasar mahindra representatives in the showroom as well as in workshop, but no quality response received so far.
Even my car was taken to workshop twice, but no improvement in the above said complaint qualities.

Regards,

Sujay kumar sinha
M: [protected]

I am devaraj and i am having mahindra quanto car and i gave my car to sri arn motors, thanjavur, tamilnadu, i gave my car for just oil change alone and the the car in good condition and the car smooth to drive before gave for service, now after a week a call came and they said the wiper motor was damaged and after a week they called and said there is a engine problem, then after a week they called and said there is a sound coming from the engine, they changed everything without asking permission to me and i am very disappointed with the service and they are not giving quike response and now they asking me more amount but they gave quatation for lesser amount and the car was in the service center for more than a month and my programes are pending due to the car service delay
Please do the need full imideatly
Name :devaraj
Mobile no:[protected]

Deae sir,
I have taken mahindra & mahindra fd of two lac (One lac on 1/3/.18 and one lac on 5/3/18) through icici direct on line mode as advice by your representative. I filled fd form for quarterly interest but on receipt shown me cumulative. I want quarterly interest. The hard copy of fd is also not received till date.
There is no serious follow up by icici direct representative with us for resolving the issues till date.
Kind see and resolve the issue.

With kind regards
P. K. Jain