Mahindra And Mahindra Complaints & Reviews

Dear Sir/madam,

We have sent our mahindra supro cargo van for servicing on 28.05.2018. today we have taken the delivery after servicing. we were not satisfied with your service center technical department.this is the third time we are giving complaint still same repeating the issue

Service center name - Automotive Manufacturers Pvt Ltd
Address : Suchitra x roads, Medchal Highway
SA: Sai Kumar Gaddi

Invoice NO:RCB19x001236
date : 29.05.2018
Vehicle No. TS 09 UB 6922
our contact number: [protected]

I have purchased the kuv100 (Mini suv) with a lot of expectations but all went in vein.
In the first month itself i was able to observe the mileage which the car is giving very less than on your paper. My expectation is 13kmpl in city and 16 kmpl in highway. But unfortunately both are not met.

When i reached out to sales executive (Zulaikha motors, chennai) and he promised me "sir after first service mileage will improve definitely".

And now i have done my second service at (Zulaikha motors, chennai, ambatur).

After 10000 kms i have done my second service on april 15th 2018 with more complaints.

1) when apply brakes the entire car under-chassis is making huge noise.
2) right side pillar or window making huge noise like "tick tick" and that is unbearable while driving.
3) rear seat doesn't have any grip and it automatically comes out the rear passenger are really uncomfortable.
4) steering wheel also makes more noise.
5) another very important thing is fuel gauge which shows is completely wrong and crap.

These 5 complaint i have said the service advisor and sa said i will give tomorrow. The next day i went to service center and service advisor said sir everything is fixed. I made the payment and i took the delivery while driving some 3 to 4 kms itself i could hear all the same noises.

And i have called sa (Service advisor) and he said please bring the vehicle back on coming saturday (21st april saturday).
I went to service center (10.30 am) again and waited for the whole day. At 5pm sa said today we are not able to identify the issue exactly so we need the vehicle for another day.
I said right now i have planned for out of station trip and sa said okay sir you can take the vehicle now and please bring back on some other weekday.

I was little upset and called the mahindra toll free number (22nd april) and said about the issue and requested them for good engineers or service center who could analysis and fix the issue.

The next day i got a call from zulaikha service manager (Srinivasan) and he said i will take the vehicle and it my responsibility to fix it.

They picked the vehicle at my door step on 25th and returned on 26th saying we have fixed the issue.

And again driving few kilometers i can hear all the same crap noises. I immediately called the service manager and again he said the same dialogue can you please bring back the vehicle to service center.

With a lot of frustration again i have visited the service center. This time they took only 4 to 5 hours and they said vehicle is ready and you can do a test drive now. Then i took a round for some 2 kilometer and i left vechicle with noise reduction.

Service manager explained like there is some issue with door beading and we have fixed it.

Service center to my home is 18 kilometers and after driving 10 kms. Again i could hear all the same noises.

Now the worst part is all the four door are making huge noise, steering wheel, under chassis, wrong fuel gauge and high vibration inside the car.

Yesterday i could hear some different sound from the engine. Whoever travels with me in my car ask me the first question "why so much vibration".

I don't know what and all problems in the near future.

One more important thing is folks in service center "i mean everybody" are careless. Because they think kuv100 is small car and they very dealing differently with xuv500 customers.

Yes i agree now i have bought a small car and but in future i might one of your xuv500 customer. One thing is it will take little more years to go.

That's fine if you don't respect me but i'm very worried about my car and this is my first car.

Please let me know where mahindra people sit in chennai, so that i can directly go and show the vehicle condition.

Kindly do the needful.

Vehicle details:
Tn 12 u 1479
Kuv100 k6plus

Regards
Shankar. S
[protected]

I am the owner of xuv 500 w8... Registration no py 01 ch 7484... My vehicle is may 2015 model... Despite regular cleaning and proper servicing schedule.. Off late there is terrible corrosion evident on my vehicle near the driver door... Reflective of poor build or paint quality.. I am attaching photos of the corrosion... I would like company to address this issue free of cost... Since such kind of corrosion should not onset within three years of manufacturing
Regards cdr rajesh babu... Email id. [protected]@gmail.com

28.05.2018

To,
The manager,
Kodai cars private limited,
No.176-4/7, trivandrum road,
Tirunelveli – 627 002.

Sir,
On behalf of and under the instructions from my client a. Prasanna s/o andrew kuriyan gnanraj, aged 42 years permanently residing at no.4-535, roja illam 22nd street, shanthinagar, palayamkottai, i send this following notice to you.

Legal notice

My client is an advocate by profession and hails from a respectable family. You are dealing with sales and service of mahindra cars in tirunelveli. As such my client has purchased a mahindra scorpio car from you on 23.01.2015. As per your instruction my client was prompt to have his vehicle serviced by you at periodic intervals. While so, on 21.05.2018 my client approached you to have his car serviced and as per your instruction my client abided to change engine oil, coolent oil, brake oil with respective accessories. After completion of service my client took delivery of his vehicle the same day by paying a sum of the rs.9, 221/-. On 24.05.2018, since my client found something unusual and fishy while driving his car he halted his car and on bare sight he found that engine oil and coolent oil were leaking and to his shock and surprise almost the entire engine oil and coolent oil got drained within no time. Out of much difficulty my client managed to get his vehicle to your service centre on 24.05.2018 and again after service my client was handed over possession of his car on 26.05.2018 charging him a sum of the rs.8050/-.
My client has approached you on 21.05.2018 for service of his vehicle since his vehicle has attained 63172 kms. As such it is a mandatory obligation upon you to have the vehicle being thoroughly checked as per your service manual. Since you lack skilled labour you were not able to handle my client’s car as mandated. Upon enquiry with the service manager regarding the fault your service manager has irresponsibly answered that since their dealership with mahindra is at stake and about to lapse in near future they have get rid of skilled labour. Your act clearly exposes the willful, wanton, default, negligent and deficiency in service which has casted much mental agony and a huge monetary loss to my client which can’t be expressed in terms of money.

Hence my client hereby call upon you to tender an unconditional apology, to repay a sum of rs.8, 050/- which you have illegally extracted from my client for fault of yours and to pay compensation towards the mental agony suffered by him within 15 days from the receipt of this notice failing which my client will be constrained to take legal action before the district consumer grievances redressal forum and also in civil and criminal courts of law and you will alone be held liable for all the consequences arising thereof and you will be mulcted with costs.

Advocate
28.05.2017
Palayamkottai.

I purchased a bolero 2 months back and since then there is continous problem. The vehicle is shaking while driving, smoke coming out of it when running for even 1 hour. I approached the dealer for replacement of the vehicle but they are saying that the garage will do a test drive for 150 kilometers at my expense and then they will replace the engine only. My question is i have purchased a new vehicle and why should i go for repairs? Mahindra should replace the vehicle as since beginning the vehicle is faulty.

My name is chandran. I purchased a maxitruck. But the chassis number is not genuine. The vehince is not supposed to drive through the road because vehicle test is not done by the kerala motor vehicle department. We need a immediate action from the company side. Otherwise we will move on to court. We purchased it from chalakudy mahindra showroom. The original chassis number is grinded and new one is punched, which is not similar to company punching

Dear team,
Very sorry to say but i was not expecting the kind of poor and pathetic service that i have received from your company few days back... I am the owner of a xuv 500 bought two years back from (Snoview automobiles shimla) in march 2016..
I visited the mahindra showroom (Snoview automobiles shimla) on15th of may regarding a problem.. The problem was an unwanted sound during the turns at a normal speed of 50.. Keeping the problem aside i was suggested by the adviser (Mr. Labh singh) that my car is getting due for service and i should get i done... I agreed with them... Coming to the problem of sound they did alignment of the car not once but thrice but the problem remained the same.. They suggested me that they will carry forward my problem and i should visit them again on their call.. But till 25th of may i didn't received any call from them not even for the feedback of service..
I again visited them on 26th of may carrying the same problem.. I met (Mr. Kamal gupta)
And asked about the feedback call and he was not answerable to me... Anyhow i asked him to resolve my problem and he suggested me to visit some other mahindra workshop to resolve the issue... The problem was out of their reach but they again did the alignment and nothing else taking an approx time of 5 hours... Still the problem was same..
I asked them what are they doing and why they are not able to solve my problem they said sir it will take time (I was already their from the last 6 hours and that was around 5 in the evening) the advisers were least interested with my problem each time i had to visit their room and ask them about the situation rather cooperating with me the following advisers (Mr. Kamal gupta, mr. Ashu, mr. Labh singh and mr. Akash) misbehaved with me saying that they have other works too... It was really disappointing for me... At last i visited the ceo of snoview automobiles he called up the advisers and asked them to do my work as the first priority.. He asked them that what other thing you people have done except the alignment for the 5th time... They had no answer... The ceo gave them some time and asked for the update later... Then they did the suspension and shocker work but their was no solution to the problem...
It was 9:30 by the time and i was still their without any solution.. I again visited the ceo but he had left from the office without giving me any satisfying result... I was not expecting the kind of behaviours also from the ceo of the company...
At last they asked me to leave my car their for two days but after such a bad experience how should i rely on those people...
I just want that my problem should be resolved as soon as possible and a strict action should be taken against the advisery team of snoview automobiles so that in future no one else should suffer from such kind of a bad experience from a well know company like mahindra...

I have taken my car to authorized service station in indore. And i m not satified with their services. They have lost my car key and after replacing locks is not working properly. And also remain spot of adhesive on dashboard after working in ac. Front bumper is change but that is in same condition. I m very unsatisfied. From dl 8can1016. Kindly do something.

Respected sir i am a customer of mahinder vehicle. I had faced a very big problem in you service center that is locked in rampur as the name of bittm garage.. There i face a very big problems. The staff is working very slowly an the were not changed our vehicle properly we arrived the service centre on 11:22 am and they saw our problem after one our. So we face very big trouble. The even don’t ask for water.. This is a very bad response by you service center. This kind of miss behave is very bad for your company. I have 2 vehicle of mehindra one is bolero camper and the other is scorpio s10. This kind of service is damaging our relationship with you.. Today we sefer a lot with your service.. Respected sir i think that you take a very fast and strict action on this.. They even don’t ask for drinking water. The staff is very lazy.. At last i am very sorry if i miss behaving with you. I don’t want to spoil our relationship. Your humble customer sanjay kumar v. P. O kamru, dist kinnaur, stat himachal pradash.. The serves station name is bittm garage rampur bushar teh rampur dist shimla state himachal pradesh

Kind attention mahindra customer service. My mahindra xuv 500 with registration number ka04mt 8197 driven 12900 km shows a brake pad worn-out indication and i got my 3rd service done in 11500km.in just 12900 if the brake ware out is such a shame for mahindra. When i came to check the brake india garage the service center which is close to my place whr i usualy service my vehicle is asking me to change to brake pads.

I submitted my complaint on may 4 regarding service done by g3 service centre in kandivali - west mumbai. My vehicle is mahindra thar and vehicle number is mh14ey 0578. Despite repeated assurance that my complaint will solve. There is nothing done by them. Even i got a call from customer. I told them collect my vehicle after 20th may. I repaired my vehicle from somewhere else. I had very bad experience and will never ever service my vehicle in mahindra workshops and i am also thinking never to buy any mahindra vehicle in future. I don't want anyone to call me again.

Dear team,

It give me immense pain in saying that you cheated me with defective xuv500 suv..
From very first day problem of car going left side was reported...in each three service i reported same problem... I get cosmetic correction...
I got this thing inspected today at mrf tyre showroom they were surprised at tyre getting plain just after 12000km..
It have tyre jam issue... Even hand break was free... Which i hardly used...
Tyre which have life of[protected]
Lost it in just 12000...
I think... You people cheated me..
I want my car to be either replaced... Or get it corrected with new tyre...
Or i will go to head of mahindra and show how cosmetic work u people do...

Regards
Shakti ganesh
[protected]

Dear concern officer,
I am mohd. Saleem from lucknow was purchased mahindra scorpio from a auto movers (Up-32-ha 4041), my scorpio had accident on12/03/2018
And claimed in a automovers workshop on next day (13/03/2018).
I have not received my vehicle two months and 12 days have passed and there is no satisfied response from your frenchisee agency.
Request you to consider my problem and do efforts to deliver my vehicle as soon as possible.
Thanks & reghards
Mohd saleem
[protected]
Lucknow

Mahindra and mahindra sir on month new lodking
And purchased fast time brakes completed lodking full brakes completed brakes applied at skid no brakes engine very overheating big sound cabin lodking purchased my mistake pls
Cheaf engineer sir drive 100 km driving pls return you lodking optima money to back ang mahindra company jomon antony pls sir replay

Dear Sir

I got a job mail from [protected]@gmail.com is this is real.???

please tell me sir this mail sender and this mail is right..or not...??

Dear Sir…
You are shortlisted for MAHINDRA MOTORS Company, your post is Office Assistant / IT Engineer & Developer / Maintenance Supervisor and salary :- 18, 500/- to 35, 000/- starting and all accommodation will provided to you by company but your interview will be in Delhi head office.
Venue :- Off. No- 3rd, 2nd floor, Bilding No- 5th, Adarsh Nagar, ( New Delhi )
Near By GT Karnal Road, Adarsh Nagar Metro Station Gate No- 1st.
All document Xerox and you CV + 3 photo need to summit in head office.
No registration fees only for your dress $ training charge you need to pay Rs 2050/- this amount will be refund with your first salary.
Your Meeting is Fix with H.R. Department on 1st Jun...2018, Interview Time:- 10 am to 4 pm.
Only 3 to 4 hours process in Delhi on the spot joining letter + Company ID card + Training letter will be issued Same Day, and joining location will be in your home Town…

Very bad service no response over complaints zulaikha motors at ambattur industrial. Estate, ambattur, chennai-600098. Very poor workshop
Service date 04.05.18.
Before service vehicle conditions is good but after service engine nose compliant at the time itself i told to service manager no response very poor service to customer
Service type - 3rd service.

Dear sir, i purchased a mahindra bolero pick up whose registration no is jh15q7950 from tekriwal motors. I went tekrieal service centre for second servicing but after servicing the vehicle have some trouble, then they change some parts of vehicle without information and no give warranty. They give me a bill of 17990 rupees but i requested them then they less 5470 rupees. So i want to give me refund my money. Thanks
My contact no is [protected].

To manager iam a owner of alpha three wheeler from 6months there is a problem in gear box jam i had given in nemom tvs service center in trivandrum 18/05/2018. They said you have to change clutch baise it they charged 3500 i did not take the vehicle i will returen the company and returen my vehicle plz solve my problem sir my contact number ([protected]) language in malayalam

I took my mahindra scorpio u. P.32 dk 4828 to service on gomti auto lucknow on 13 may 2018. After 1 week i started to notice a weird sound from left back axle, so i took back to service centre on 19 may and i got my suv back on next day i. E. 20 may 2018. They told me that they change the both bearing from back. Next day when i was driving suddenly my suv has jammed the right axle and it stopped moving, i barely survived the crash, my suv has unable to move, somehow i managed to take my suv to nearby service station i. E. A automovers, they told me that gomti auto, damaged your suv and it will cost more than 1 lakh (100000+), they damaged the axle by installing the wrong bearing and axle broke down.
Why did i pay the price when service centre damaged my car

To manager, xuv500 department, i am owner of mahindra xuv from last 4 yrs there is problem in clutch pad since 2 months. I had given in jalgaon service center. They had charge me 3000 and given me then same problem occurred. Then i had given to service centere they said you have to change clutch pad. I changed it they charged 14000 then also same problem happened. Solve my problem i have zer0 maintainace policy then also they had charged and not solved my problem.
Solve my matter as erliest as possible
Contact:[protected]