Mahindra And Mahindra Customer Care
Mahindra & Mahindra Limited
Customer satisfaction rating: 12%
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3060
COMPLAINTS

Mahindra And Mahindra Customer Care

Mahindra & Mahindra Limited

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Address
Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400018

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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1711
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511

Phone:
Phone:
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873
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331

Customer satisfaction rating
12%
Complaints
3060
Pending
0
Resolved
375
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So far so good - The company responded to our notifications and is working on resolving complaints.

Mahindra And Mahindra related photos (404)

Mahindra And Mahindra Complaints & Reviews

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Mahindra & Mahindra Bolero Slx — Power st-rearing oil seal

 afpro
We have purchased Bolero SLX no. MP 07 BA 0460 from Royal Automobiles, Gwalior (MP) in 2007. I have the following complaint against Royal Automobiles-

1) There is no proper service equipment available with Royal Automobiles like pressure lift always is not working

2) After washing there is no provision of Greasing at workshop

3) We have demand Power st-rearing oil seal in May 2010 and 15.12.2010 but they are not able to provide the oil seal till date.

Please let us know the benefit of authorized service station. We humbly request you please...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Mahindra & Mahindra — shortage of parts

 ANJU SHIBU
dear Mahindra Xylo,
i am a customer of mahindra having a two months old E6, Dimond White Xylo, bearing reg. no. KL 01 AZ 3920 in the name Shibu. it was drenched in water due to breach upstream of the river near by on December 8th. according to the TVS Mahindra, Karamana, Thiruvananthapuram service centre people all the the electrical and electronic parts are damaged due to water logging and the work of the vehicle can be completed only according to the availability of parts from Mahindra. that may take a minimum of one month to a maximum of many months. please help me providing necessary...
Complaint comments  Read comments Complaint category Car Service Centers

Mahindra & Mahindra, Scorpio — After Sales Service

 a14ajay
I bought a Scorpio and was delivered by Sterling Motor Co ( Gurgaon ) on 23rd Oct 2010. After 4-5 days the 3rd row seat started giving trouble as it did not stay in it’s folded position. After about 16 days of delivery (400 kms ) the 5th gear stopped working , it did not stay engaged , it would slip back into neutral position as soon as the gear was shifted to 5th .
Since I was out of town I wrote to Sterling Motor Co . and chose to address it to Mr. Manish Sharma as he was the person who sold the vehicle to us. He has been very professional and helpful throughout our dealings with Sterling...
Complaint comments  Read comments [6]Complaint category Car Service Centers

MAHINDRA & MAHINDRA ( SCORPIO ) — BRAKE BOOSTER AND CYLINDER MALFUNCTION

 vispy kharadi
I HAVE A 2004 SCORPIO MODEL, IN[protected] THERE WAS A MALFUNCTION IN BRAKE BOOSTER AND CYLINDER WHICH IS A TYPICAL SCORPIO DEFECT AS PER THE COMPANY TECHNICIAN. EVENTUALLY THE PARTS WERE REPLACED FREE OF COST BY CO. AS WE DIRECTLY APPROACHED TO THE CHAIRMAN. AGAIN NOW IN 2010 THE SAME PROBLEM AGAIN ARISED, THE SERVICE MANAGER AT SURAT"S SERVICE CENTRE Mr GANESH REPLIED THAT BECAUSE YOU DID NOT SERVICED THE CAR REGULARLY WITH US WE CANNOT DO ANYTHING - HOW WOULD YOU EXPECT ME TO DO THAT AS A RESULT OF THE BAD EXPERIENCE I FACED LAST TIME. I NEED A SOLUTION TO IT ASAP - AS YOU HAVE FLOATED A...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Mahindra And Mahindra — Poor service and response

 remo_aby
Hi,
This is a serious concern. I gave my Bolero for Servicing to Sireesh Auto (Pvt) Ltd Jakkur Main Road for the first time . I was not satisfied by the kind of response I got from the service station. The main complaint was that the Gear box was hard especially when I tried to shift to second gear it made a loud noise. I had informed the guy who came for picking up the vehicle. When I got the vehicle back I observed that one of the wheel cap was missing, the front window rotator was changed to some flimsy part without my notice. And the main problem of this gear box was not solved. i just...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Mahindra & Mahindra Xylo E8 — Poor Services & NO spare Parts

 lachungpa
I am Karma Lachungpa , of Sikkim Gangtok who recently Bought a New Xylo E8, to which after a few month when i went to the Services Center...and asked for a new Bar Bush, the concerned staff gave me the other Bush of Bolora!!!! i got shocked.
well i asked him for the Genin of ..he said that i have to wait for a month..Some parts of my Xylo .were not there,when i bought.I had to wait for 4 month..!!!! Can you bear...
THE PRODUCTS ARE TOO EXPENSIVE,,then buying from the other parts Shop.THERE IS A VAST DIFFERENCES...Somrething or the other will be missing,while going for servicing...
Complaint comments  Read comments [2]Complaint category Car Service Centers

Koncept Mahindra — NEW SCORPIO SLE WITH LOADS OF PROBLEM

 invincible
THE DREAM CAR 'OR' MY NIGHTMARE
[protected][protected]

Sometimes your passion about something blanks your mind. The choice was great but what went wrong?? I'm still wondering.

One afternoon I walked in the Koncept Mahindra Showroom in Noida to test-drive Scorpio VLX. The drive was great and it didn't take me long to make up my mind to own this vehicle. I asked for a quotation and applied for loan.

In a week my loan was approved. I went to confirm this to the dealer and what i saw there was a true beauty. A new Scorpio...
Complaint comments  Read comments Complaint category Car Dealers

Mahindra And Mahindra — Complaints against M/s Royal Motors, Kolkata.

 Rabi Roy
[protected]

To
The Eastern Regional Head,
Mahindra & Mahindra
7, Park Street,
Dr Md Ishaque Road,
Kolkata,
West Bengal – 700016.
Telephone number:[protected].

Subject: Complain against M/s Royal Motors, Kolkata.

Reference: Purchase of BOLERO PLUS 9 SEATER NON-AC, BS - 3, 2WD FROM ROYAL MOTORS 135A, S. P. MUKHERJEE ROAD, KOLKATA - 700 026 somewhere in February 2010.

Dear Sir,
This is to inform you that I am writing this letter with profound grief on my experience in purchasing...
Complaint comments  Read comments [4]Complaint category Cars, Parts & Vehicles

Mahindra & Mahindra — Air courier it self taking 6 days from Delhi to Nashik. & No person is responding from Trackon Courier Nashik

 aniruddha oka
This is Aniruddha From Mahindra & Mahindra Ltd, R&D.

Material Sent from Haridwar Plant on date 28/08/2010 it always takes minimum 9-10 days for deliver.

We ar trying to call on Landline no provided[protected], on mentioned land line no No body is responding, if respond by luck then we are getting reply " WE ARE NOT HERE TO DISPATCH COURIER AT YOUR LOCATION, 2) IF YOU WANT COURIER TODAY PLEASE COME & COLLECT, 3) PLEASE TALK TO HEAD OF THE BRANCH, bla bla bla, IF WE ARE TRYING TO CALL ON MOBILE NO PROVIDED ([protected]) THE PERSON HAVING THIS MOBILE...
Complaint comments  Read comments [2]Complaint category Landline & Home Phone Provider

Mahindra & Mahindra Bolero Plus — Duplicate AC fitted by Dealer Mohan Motor

 shree ram poddar
I purchased Bolero Plus with factory fitted AC. The car was delivered to me by Mohan Motor, Kolkata in November 2009. Immediately after delivery of vehicle, within 2 days, I found AC is not working and reported to the Dealer Mohan Motor, Kolkata who is authorised service dealer also. The work shop refilled the Gas and temporarily it started cooling. this incidence was repeated twice. Finally the workshop took one full day to attend the AC of the vehicle and I found it was cooling although not satisfied fully. Off late 3 days when i found some problem again in the AC and contacted a local workshop,...
Complaint comments  Read comments [3]Complaint category Cars, Vans & SUVs

“mahindra & Mahindra Company Ltd” — fraud email of job offer

 lalitpavial
I have receive an email which is a fraud email...............


Ref: “MAHINDRA & MAHINDRA COMPANY Ltd” Direct Recruitments offer.
It is our good pleasure to inform you that your Resume has been selected for our plant. The Company selected 24 candidates list for IT, Administration and Production Departments, as well as Company offered you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked on according to that you have been selected in Company. The Company is dealing in manufacturing...
Complaint comments  Read comments Complaint category Job & Career

Mahindra And Mahindra Car Xylo — No spares or repair service

 sujaykewal
Dear Sir,

I have a total of 7 cars from Mahindra and Mahindra. I had purchased a Car Mahindra XYLO in the year 2009. The car has been giving several problems. I spent thousands of rupees on service and parts in last one year. I have all the records for the same.

Now the problem is that I gave the car for servicing on 11th July 2010 at Sewree Service Workshop, Signal Hill Avenue, Via Reay Road, Near Raj Oil Mills, Sewree Mumbai, India. Tel:[protected] / 23713833. The name of the contact person is Mr. Mithun [protected]. This representative gave us a Repair Order...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Mahindra & Mahindra — Poor Service, Poor Performance

 rajivsharma
Dear Sir,

I have purchase XYLO in the m/o of Feb & till now I am not satisfied with the service from your side.
I have complained for the mileage but no response from your local dealer
I have an complaint that the Doors are not properly closed it sounds too much.
I have an compaint that when the doors are locked & when we open the doors all the doors except the front door is never unlocked from inside, one people has to open the door from outside.
I have an complaint that in Rainy Season the water is droping inside the vehicle & all the automatic...
Complaint comments  Read comments [2]Complaint category Car Service Centers

Mahindra & Mahindra Xylo — Product Failure

 bhagwanji
Dear Sir/Madam

I have purchased new mahindra n mahindra xylo before 52 days from the purchase date after four days i was geting problem in engine regarding noise from engine i had visited dealer show room many a time but they only answering they till dot recevied parts from company today in my car facing many problem like door making noice, air coming from doors, poor pikup and milege, break not working proper, tyre wearing problem, balancing not doing proper, noice coming from R1 suspension, break rolling, during breaking you cant handle vehicle many problem there but i am not getting...
Complaint comments  Read comments Complaint category Car Dealers

Mahindra And Mahindra Financial Services Ltd. — Cheating for Rs. 30000/- (Excise Refund on Commercial Vehicles)

 Sachin_Kinjalkar
Hello Everybody,

I had purchased Mahindra Scorpio CRDe 2.6 in the month of April 2007 for commercial purpose.

I had availed a loan from Mahindra & Mahindra Finacial Services Ltd. There is a refund scheme of excise department on purchase of commmercial vehicles due to which I was entitled to receive excise refund of Rs.30,000/-.

The employee of Mahindra & Mahindra Financial Services Ltd., promised me to get the refund order of Rs.30,000/-. He has completed all the documentation on my behalf inclulding Bank's verification of my signasture etc....
Complaint comments  Read comments [2]Complaint category Cars, Vans & SUVs

Mahindra & Mahindra — Non Cooperation

 Rakesh Kumar Garg
Sir,

I had purchased a mahindra xylo E8 from P P Automotive Karnal(Haryana) in Oct.2009.I belongs to Hisar District.On 24th May10 the sluff wire was fired.then
i gone to Supreme Automobile Hisar for Repairing sluff wire But they responed that i have to pay money of Rs.1000 for that because i have purchase Xylo from Karnal.At that time i was agree to pay 1000 rs. because of urgency.but after 3 hours they are asking for 5000 rs for that work.Then i talk to Service Manager Of Hisar Area.but i Didnt get right responce.then i talk to Mr. Raghav Mob No.[protected](Area Manager).He...
Complaint comments  Read comments [4]Complaint category Car Service Centers

Mahindra & Mahindra — very poor service from dealer

 farooqbhat
Dear Sir
I have brought Xylo E4 Vichle from SHUHUL AUTOMOBILES PVT.LTD NOWGAM BYPASS SRINAGAR.on 21.06.2009.
Ihad accident of my vichle on 29 may.2010. i left vichle for insurance claim with shuhul automobiles. i have bajaj aliance insurance . insurance people have cleared the insurance claim. now shuhul people told me that we will deliver vichle on 5th June. 2010.
but as on today i have not got deliver of my vichle and the service from the shuhul dept. is very very poor they are not treating clients in good manor when i conatct them they say so many excuse within 2 mints...
Complaint comments  Read comments [7]Complaint category Car Dealers

Mahindra & Mahindra — nO rEPLY

 branjanz
Dear sir,

This is in connection with a call, I had received from a cell No, bearing no -[protected], two weeks ago. The person, who called me ,he informed me that he is calling from Mahindra Motors (H.O).

He also informed me that a lucky coupon contest was held in between the customers of mahindramotors, those who purchased vehicle in last sixmonths. My name is selected for a prize ( Mahindra Scooty). I have to contact my local dealer for the same.

But the local dealer is unable to give me any information for the same. I am giving my purchase details...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Mahindra & Mahindra Nbs International — Very Very Poor Service

 Jaykch
Hi, I'm Jay, possessing 2007 Scorpio CRDe LX which was having some minor issues such as
1.the dashboard's middle AC vent to be replaced,
2. rear foot rest to be replaced completed with a new one,
3. 65000km servicing.

So went to do the repair at NBS International which is M & M's own service center at Sewree, and to my surprise the service was horrible.
The Service Advisor claimed he has done the job very well but unfortunately not.On the contrary they cheated with me.
This incident happened on 7th May,2010.
I really dont...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Mahindra & Mahindra — working failed

 doshirakesh
i myself as rakesh doshi owe a Mahindra Xylo vehicle no.MH-O3-AR-5544

I HAVE REGULARY SERVICING MY 4TH & 5TH SERVICE FOR YOUR BHANDUP WORKS. I THAT I FOUND THAT THE HANDBRAKE CABLE WORKING FAILED IN 4TH SERVICE AND COMBINATION SWTICH NOT WORKING PROPER HEADLIGHT IN MID OF 4TH SERVICE AND 5TH SERVICE AND WIPER GEAR NOT WORKING IN 5TH service and i was assured fully By your service engineer that it would be replaced free of cost from the company as the car carries 2yr warranrty but till today 1month have been passed for the 5th service and 4months have passed for 4th service i...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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