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Mahindra And Mahindra Complaints & Reviews

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M
Mukesh688
from Delhi, Delhi
Jan 7, 2017
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Address: Faridabad, Haryana, 121003
Website: mahindra.com

This is a Complaint regarding the Safety violation in the Vehicle manufactured by your Company named XUV500.
My Children had a severe Accident on 2nd January, 2017 by the Car. The Car just rammed into the Bus and was severely damaged and my 5 Children were present in the Car. But In-spite of such a Severe Accident, NONE of the Airbags opened nor the Steering Collapsed. And 2 of my Children were Seriously Injured.
One of my Child has got his Ribs Fractured due to the non opening of Airbags.
I want an Appropriate Answer from your Company otherwise I would like to go legally for the Compensation as it would have Injured my Children even more looking at the Condition of the Car.
What is the Point of Buying such an Expensive Vehicle if the Airbags of the Car does not work...???????????????????????????????????????????????

My Damaged Car is Standing at your Dealership in Faridabad only.
Mahindra And Mahindra customer support has been notified about the posted complaint.
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    sachingupta2017
    from Vasai-Virar, Maharashtra
    Jan 7, 2017
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    Address: 400052

    Dear Sir,

    My name Is Sachin Gupta, I had bought suv 500 in 2012, i was very very happy with the vehicle, it was a W8 with its registration no. MH-48-A-4091, I travel Bhiwandi from Andheri 5 times a weak, this vehicle was excellent in driving and great comfort inside, drove this vehicle for three and half year clocked around 115000 kms and than sold it.

    After selling my Suv 500, In 2015 I went to see Toyota Fortuner and Ford Endeavour, but could not find the same comfort which i enjoyed in Suv 500, hence decided to buy your newly launched Suv 500 once again inspite of my family not so happy with my decision, this time I bought W10, latest version with its registration number as MH-04-CZ-4901 in september 2015.

    After buying this new version all the problem started, from May 2016 my vehicle has visited 8 times to your workshop for same problem, my car does not start only, every month we visit ur workshop G3 motors in Malad west, for same problem, 1st they told me some error occured which is been rectified, later they told me alternator is at mistake which is been replaced, 3rd time they told me that some current is leaking hence they have changed the cable.

    Two times i have towed my car from bhiwandi to ur malad workshop, once from Andheri east, once from juhu and last time from lokhandwala complex, this time i got very angry and i had given my vehicle on 8th december 2016 to ur workshop, i requested them to fix it once n for all as i have to travell to Goa on 26th december, my family do not trust this vehicle anymore as this vehicle stopped at 7 different occasions, leaving us in great trouble as we have two small kids and it becomes a problem when ur new vehicle doesn't start.

    Mr. Raju was my advisor this time, we spoke almost everyday, he updated me about things he was doing to fix my vehicle, finally on 24th december he gave me my vehicle and promised me now nothing will go wrong, trusting him i went to Goa on 26th december against my family will as they do not trust this vehicle, same thing happened my car stopped in Goa at fort Aguada near TAJ hotel, inspite of calling road side helpline no one came to help, went to local garage, he got the battery and my car started, in 7 days trip my car stopped 5 times in Goa, every time i use to call Mr. Raju, he use to give me some number but of no help, i called up my driver to Goa and asked him to drive back to Mumbai, me and my family came back in flight because my family refused to travell in this vehicle, now again on 2nd jan i have given my vehicle to G3 motors to fix the issue.

    please please look into the matter as everything what i have mentioned in this mail reflects in car history summary in ur system and kindly fix the issue.

    I was really happy and proud owner of Suv 500, but now like my family i also think that i had made a mistake in buying this car for second time.

    kindly arrange to fix the vehicle completely or arrange for replacement.

    SAD OWNER OF SUV 500(MH-04-CZ-4901)
    SACHIN GUPTA,
    [protected].
    Mahindra And Mahindra customer support has been notified about the posted complaint.
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      V
      vivekmehra
      Jan 6, 2017
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      Address: Bhind, Madhya Pradesh, 477331
      Website: Royal Automobiles Pvt Ltd

      I am vivek sharma S/O Mr. Roopnarayan Sharma i bought the car XUV 500 W6 (MP30 C3150)in February 2016 on that time i got 1 front Tyre in puncher condition and rear AC was not working i tried to reach my dealer ROYAL AUTOMOBILE GWALIOR M.P. but there is no response now i am facing problem front (main glass) have a one spot, head lights also there is inside dust is there and steering control buttons also is not working smoothly so those things should be change under the warranty but i am trying to reach this my dealer that workshop guys is not giving us proper answer when i will go there than they will say we don't have stock on those items and i will ask them when it will available there is no answer. please help me on that case.
      thanks
      vivek sharma
      [protected]
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        G
        Gupta Vipul
        from Gurgaon, Haryana
        Jan 6, 2017
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        Address: Meerut, Uttar Pradesh, 250001

        I had purchased a tuv 300 on 17th sept 2015. After some time the car started giving problems off and on and i used to take it to my service dealer m/s jai kumar arun kumar in meerut.
        They used to repair it and give it back. The car is giving problems from day one which can be seen by you in the service records.
        But now for the past four months they are unable to rectify the same repeated problem. The problem is that the car stops anywhere and the excelarator does not work.
        For this problem the car has been left with the workshop a number of times, sometimes for 3 days sometimes for 5 days and now for the past 15 days the car is in the workshop
        sir/ madam did i buy this car after spending rs. 10 lacs for this headache.
        I request you to kindly replace the car or give me refund
        as i do not trust this vehicle anymore because it is not at all safe to take the family in this car anywhere.
        Four months have passed and these people are unable to solve the issue.
        The car reg. No. Is up15 bv 0586
        i request you to resolve the issue asap
        Mahindra And Mahindra customer support has been notified about the posted complaint.
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          V
          Vasantn
          from Chennai, Tamil Nadu
          Jan 5, 2017
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          Address: 600006

          I purchased a Mahindra Scorpio S4+ 4 Wheel Drive on 29th December from India Garage, Chennai, Tamil Nadu.

          Yesterday while driving, the wheel belt cut off and the other belt was very threaded.

          Inspite of calling the RSS, they mentioned that I am not eligible for the same. Now India Garage did not inform me of this RSS facility which I assumed would be included by Default. Hence they did not explicitly ask me and failed to include the same.

          Day before yesterday their accessories Sony Set also broke and I went to India Garage and they replaced the same.

          Its not even a week since I purchased this Vehicle and I am facing so many issues.

          Kindly look into the same and let me know what details are required for the same from my end. I have attached the photos of h
          Mahindra And Mahindra customer support has been notified about the posted complaint.
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            A
            Angita Bordoloi,D/O Zikmik Baruah
            from Bengaluru, Karnataka
            Jan 5, 2017
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            Address: 781011
            Website: Pachim Boragaon,, National Highway 37, Boragaon, Guwahati, Assam 781011

            I have purchased a Scorpio Top Model last August 17th, 2016 from Mahindra-Poddar Autocorp-Boragaon, Guwahati and since then having an issue with a bolt behind the driving seat, which the dealer and Workshop claims as Manufacturing Defect. I have been repeatedly moving to and fro with the car to the work shop for more than 10 times, but the folks are not taking it seriously and not able to resolve the concern. This is a harassment for me. After purchasing a premier car of around 16 lakhs, this is the service I am getting from Mahindra which is really sad and unexpected. If it is going this way, I will take this case to media and file a case against this. Its been 6 months and the issue is still there.

            Details of the Car:
            Registration Num: AS01AD4520
            Customer Name: Mrs. Zikmik Baruah
            Date of the Incident: September 1st week
            Desirable Resolution: Return/Compensate

            Expecting an earliest response.
            Mahindra And Mahindra customer support has been notified about the posted complaint.
            Jan 05, 2017
            Updated by Angita Bordoloi,D/O Zikmik Baruah
            Registration Num: AS01DA4520 is this.
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              T
              tuna2017
              from Belonia, Tripura
              Jan 5, 2017
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              Address: Cuttack, Odisha, 7122222

              Dear Sir,

              I purchased a Mahindra XUV 500 R FWD from your dealer Aditya Motors, NH-5, Bamphakuda, Phulnakhara, Cuttack-754 001 on 09.05.2016 vide Invoice No. INV17A000172 dated[protected] vehicle ID MA1YU2HHUG6C19467) customer ID C[protected]. During my first servicing in your outlet it was found to our surprise that the AXIL STUDS/RODS and its Phephery areas at the 4 wheels are totally rusted. It was also a surprise to all the service engineers at your dealer point and they assured me that the matter will be taken up in the proper forum.

              As I am using the only vehicle so travelling has become a major problem for me and my family now. We do not want to take any risk by travelling in a defective and rusted vehicle. If the matter is not solved immediately we will be forced to use the vehicle . Any mishaps arising due to the vehicle will be to your account.

              I expect a prompt and immediate action. I claim a replacement of the defective vehicle with a NEW Vehicle. Kindly do the needful immediately.

              Sushil Prasad
              [protected]
              Bhubaneswar
              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                R
                ranjeet rana
                from Haridwar, Uttarakhand
                Jan 5, 2017
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                Address: Dehradun, Uttarakhand, 249304

                Dear sir,
                i recently purchased a mahindra Scorpio top model, form your dehardoon showroom on 27 October and i received a pair of key but only one center lock remote and i also own one mahindra xuv and i get 2 remotes with but not with my scorpio can i know why ??
                and what is the process to get another remote i have talked to your sales manager many time but havent got and respond yet
                please reply asap


                RANJEET RANA
                Mahindra And Mahindra customer support has been notified about the posted complaint.
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                  S
                  sanjibacharjee
                  from Samastipur, Bihar
                  Jan 4, 2017
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                  Address: West Tripura, Tripura, 799001

                  On 24th December, 2016, my vehicle Mahindra Scorpio bearing No. TR-01-E-4317 entered in the Tarashakar Motors Pvt. Ltd. situated at Chinaihani, Agartala, Tripura for whole body maintenance with denting and painting. They taken a time of 3 days for this whole work with repairing. But, they will delivered my vehicle on 2nd January, 2017. Though, the overall work not satisfied and some instruments are misplaced from my vehicle, which are not found by me after taking delivery. Also the rate is much higher than others' servicing centre. The staffs' behavior also not good.
                  Again, my Xylo vehicle bearing No. TR-01-F-2317 was admitted on 02nd January, 2017 for some problem. They fixed this problem and accordingly delivered on same date. But, today, i.e. 4th January, 2016, my Xylo vehicle's Radiator water was finished and stuck on the road.
                  If this situation continuing going on, than consumers' believe will be finished in near future on Mahindra's Vehicle in Tripura.
                  The said service centre's workshop staffs not check any vehicle properly.
                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                    J
                    jayapauljames
                    from Thiruvananthapuram, Kerala
                    Jan 4, 2017
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                    Address: 110010

                    Praise god

                    1. I have a scorpio of 2006 model slx crde

                    2. The ac has gone unserviceable for last 3 months

                    3. The vehicle was taken to sri durga automobiles b-84 mayapuri industrial area phase-inew delhi 110054 on 12 december 2016 (repair order form attached).

                    4. It was attended by mr saurabh singh (mob no. [protected]) and diagonised as comressor failure. So i was told that only in nasik unit it is available and so the vehicle was kept with them for 4 days. When i called up to check on it i was told that nasik unit has refused to give so i have pay advance amount so that compressor can be ordered from main office mumbai.

                    5. So i paid 15000/- as advance and got back my car. Now again i called up to find out the latest on 21 december 16 and i have been told that this compressor is not in manufacture so i can collect my advance money and ac cannot be repaired.

                    6. Now my querry is i have to drive the car without ac????
                    i told i will procure it from online (it is available) for that i was told that it will not be fitted. So you are forcing me to go to a private repairing agency and compromise on the safety of my scorpio.

                    7. I have serviced my scorpio always in a authorised service centre. Now kindly do the needful please.

                    From
                    wing commander jayapaul james
                    [protected]/ [protected]
                    Mahindra And Mahindra customer support has been notified about the posted complaint.
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                      P
                      Prince0106
                      from Pune, Maharashtra
                      Jan 4, 2017
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                      Address: New Delhi, Delhi
                      Website: [email protected]

                      From: Mahindra Group [MAML]
                      Date: Tue, Jan 3, 2017 at 12:29 PM
                      Subject: Interview Letter.
                      To:

                      To,

                      Dear Candidate,

                      This is in response to your application month _DEC 2016_ applying for the Department of _Engineering and the subsequent Group Discussion that was held on 03.01.17 to 04.01.17
                      We are pleased to inform you that you have cleared the first round of elimination and have been selected to appear for an interview with our Panel Members.

                      You are requested to come for a formal interview on 03.01.17 to 04.01.17 at Nearest Office at 11 AM to 3 PM.

                      You are requested to please be on time for the interview. If for any reason the date is inconvenient for you, kindly contact the undersigned for an alternative date. You also need to call at any of the numbers given below and confirm your availability for the interview failing which the interview call will be null and void.

                      There is no need for you to bring any documents for the interview. They will be required after the results of the interview are declared.

                      Notice : For Interview location and confirmation contact to your consultant [protected], [protected]

                      Best regards,

                      [protected]

                      HR Department

                      Mahindra & Mahindra [MAML]
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                        K
                        Keval Rao
                        from Ahmedabad, Gujarat
                        Jan 4, 2017
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                        Address: Dahod, Gujarat, 385191

                        Hello. I am very sad to infrom u that. I was buy car from amber automobiles pvt ltd. From sanjay bhai lambana at Dahod showroom
                        But they not provide my CRTM papers if they dont provide me on this week i will sui case on the showroom.
                        I have purchse mahindra bolero zlx and i have alredy given my full payment but thet do not provide my crtm papers and all docs. My name: nazir bhai malek from mehmdavad no. [protected]
                        Mahindra And Mahindra customer support has been notified about the posted complaint.
                        Jan 05, 2017
                        Updated by Keval Rao
                        Hello i am really sorry for mail by my son it was misunderstannding by him. Actully i have take RTO self so it was not mistake by amber automobiles pvt ltd. They really good person. So dont take any action on amber automobiles pvt ltd. Thanks.
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                          S
                          suryabishnu
                          from Kolkata, West Bengal
                          Jan 3, 2017
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                          Address: Kolkata, West Bengal

                          Dear Sir
                          I own a Mahindra XUV w10 SUV, though the car is very good but GPS system is very faulty, Recently I had a problem of no signal in the GPS system. Regarding this problem i had gone to Royal Motors service center at kolkata for repairson 20th of Dec 2016, the service engineer there told me that the GPS antenna has to be replaced so he had put e request to Nippon office as GPS is the manufacturer and supplier of GPS and they will contact me and replace the GPS antenna . The next day no call was received from Nippon so I had to call Royal Motors again and the gave m no of Ajay Mishra from Nippon, I contacted him and he assured me that your request has been registered and they will repair within 5 days, Today is 3rd of Jan 2017 pls note no one has still done the repairs or replacement and inspite of repeated calling no one is bothered to answer the phone, Kindly advice the next step to overcome my problem .
                          Mahindra And Mahindra customer support has been notified about the posted complaint.
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                            S
                            sandesh karade
                            from Pune, Maharashtra
                            Jan 2, 2017
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                            Address: 415521

                            I purchased mahendra jeeto x716 on april 2016, from begin we face problems regarding gear and clutch accelerator cable. We service our vehicle from sahyadri mators pvt. Ltd at shirwal branch. We consistently complaining about gear problems. Sahyadri motors satara changed gear lever kit in warranty but denied to changed cables in warranty. According to service engg problems arise due to cables. Therefore we demanding cable under warranty, but service stations denied to do so.
                            Mahindra And Mahindra customer support has been notified about the posted complaint.
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                              A
                              Avinash Iyer
                              from Chennai, Tamil Nadu
                              Jan 2, 2017
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                              Address: Bangalore, Karnataka, 590002

                              This is to inform that my mahindra nuvoport ka04 ms 3310 was given for service to india garage on 26/12/2016 in bangalore. I had a very unfortunate experience where they charged me rs.1200 extra on some oil leakage which was detected near the power steering. I cant believe a 2 month old vehicle can face such problems and i feel that i am cheated. Kindly look into this issue and do the needful. My mobile no is [protected]

                              Thanks,
                              Avinash
                              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                A
                                anilsam
                                from Ambala, Haryana
                                Jan 1, 2017
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                                Kuv100 making too much noise while driving and listen music

                                Address: Jhajjar, Haryana, 124507
                                Website: kuv 100

                                Hi I have kuv 100 K8 Diesel. While driving on roads too much noise is entering in cabin. All Windows vibrating like child toys. Same thing happens while listening music with a little bit more bass.
                                I visited the service centre 3 times but they are not getting what the problem is?

                                This is not acceptable from a company like Mahindra.

                                I know it's a new product. But i just want Mahindra rectify the defect...
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                                rohit Bayer
                                from Mumbai, Maharashtra
                                Dec 31, 2016
                                Resolved
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                                Resolved

                                Address: Warangal, Andhra Pradesh, 506001
                                Website: [email protected]

                                Dear sir this is your valuable costumer i. E. Bayer crop science employee i am having tuv 300 t6+. My problem is, i had given vehicle to motorline auto pvt ltd warangal in 28th dec 2016 for servicing & clear altinator beep sound problem but they are not responding at all about altinator problem. With out solve the problem i receive vehicle today 31st dec 2016. Now i am on the road what can i do.
                                Please solve my problem as soon as possible
                                My contact number is [protected]
                                Vehicle no. Is.. Ts 02 eq 3292
                                Jan 5, 2017
                                Complaint marked as Resolved 
                                I am really thanks to customer care manager secundrabad Mr. shashank sharma and Service manager Mr. Ramakrishna Motorline auto pvt ltd to resolve my problem with in time whatever they told me. And also I would like to Mahindra team for their prompt effort to arrange my vehicle problematic part with in 48 hours and assemble that in vehicle. I would like to suggest to service managers team of Mahindra to take care of their customer should be on top priority more then the Mahindra dealers because dealer business strategy may be on their profit and loss. But customer know only Mahindra brand if they hurt or suffer then blame will go to Mahindra not to dealer. Thanks again
                                Mahindra And Mahindra customer support has been notified about the posted complaint.
                                Verified Support
                                May 08, 2017
                                Mahindra And Mahindra Customer Care's response
                                Sir, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected].

                                Regards,
                                Customer Care Team
                                There is not any responsible person in service center.Mackinac car ka parts khol kr chor diya hai.or wo bike ka service kr raha hai service center gaya me.
                                I have purchased a mahindra jeeto (TN 13D 3165) 14 MONTHS AGO whenever i need service the service centre ( Balaji autos padi Chennai-50), service at same concern located at kavankari puzhal. the spares availablity in their service center is very poor and response also very poor. need immediate action on the service centre
                                My mahindra tuv 300 stop automaticaly after putting gear into neutral and music system has no sound output why please solve my problem.
                                My vehicle no up62 av 8354
                                I have Mahindra tuv 300 t6 .. from Porbandar Gujarat..
                                In my car battery signal are again and again are come.. I have complain more than 10 time, in complain number and ATUL motors Jamnagar dealership Mr.jignesh tank but no body will response me correctly.. right now today date 23/7/17 . Today that problem are again come but call Jamnagar Gujarat ATUL motors dealership but can't response me.. what can I do...my car number Gj25J 8431 .. Mo [protected]
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                                  santhoshshilpam
                                  from Bengaluru, Karnataka
                                  Dec 31, 2016
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                                  Address: 249403
                                  Website: www.shilpampower.com

                                  Dear Sir/Madam, \

                                  We purchased Mahindra-Bolero ZLX (Vehicle no. UK 08 AK 9824, Model No.2015) from your Premier Motors, Dehradun, Uttrakhand dealer last year. We are continuously facing pick up problem with the Vehicle from initial stage of purchase itelf. So many times we compalined with Mahindra Roorkee Service Center (Contact person Mr.Rajesh Thaplliya, Mob No.[protected]) and serviced so many times. But the problem so far not solved.Earlier also we compalined with Customer care of Mahindra. You can refer the same.

                                  We are totally unhappy from Your service and do the needful to avoid the pick up issue on uregnt basis..

                                  My Contact No: [protected]/[protected]/[protected]

                                  My Contact Name: Mr.Prakash Kumar/Mr.Mahesh

                                  Email: [protected]@gmailcom
                                  Mahindra And Mahindra customer support has been notified about the posted complaint.
                                  what is the status...A single call or e-mail received from your end
                                  Very poor service. I have 3 mahindra Vehicles.. Planning to change all the three..
                                  santhoshshilpam's [Complaint's author] reply, Jan 2, 2017
                                  Dear Sir/Madam,

                                  Please do the needful to replace the vechine on urgent basis

                                  Prakash Kumar
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                                    A
                                    Asar Abbas
                                    from Noida, Uttar Pradesh
                                    Dec 30, 2016
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                                    Address: 122002

                                    I am using KUV100 from past 6 months but to be honest I am not satisfied with the vehicle & service provided by your team
                                    I am facing following issues with my car
                                    1. Mileage issue
                                    2. Front door noise issue(GSP Mahindra Gurgaon took my car 2-3 times to resolve this issue but fails every time).
                                    3. Clutch & engine starts shaking while driving in traffic especially in 1st gear.

                                    I request you to please look into this matter urgently, as my car is in warranty.

                                    Regards
                                    Mahindra And Mahindra customer support has been notified about the posted complaint.
                                    I serviced Scorpio PB02BL1717 at Gomti Auto Arjunganj lucknow in 26.12.2016 bit i am not satisfied because your dealer very poor service.
                                    i found billing fraud.Dealer show battery water use and nitrogen air use but not filling anything.
                                    So please take action and inform me. Thanyou.

                                    Atul Singh Yadav
                                    Reg No- PB02 BL 1717
                                    Mob- [protected]
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                                      sivagamisenthil
                                      from Sivaganga, Tamil Nadu
                                      Dec 30, 2016
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                                      Address: Pondicherry, Puducherry

                                      L booked for scorpio s6* by paying 10000 rupees to the sales exe. pondy on 28/10/16.they didnt show any colour assured to send in watsup.so colour was not selected by me.but no more response from the exe.after somany calls made byme after 10 days i contact pondy office and register my complaints.evenafter no response from their side.so after 16 days i given cancelation letter to the exe.and this time also no response finaly nov.16 i booked the same one in trichy dealer and got it and registeted on 1/12/16.after so many reqestation thro' phone and in person given letter on 17/12/16 and they given assurance to pay before 21/12/16 in written letter as usual no response after claiming daily by phone and the call was diverted to so many persons finaly i send message for legal action after that today they refund 9000 only.I asked for the balance they said 1000rs is charges towards booking by mahindra.I reqest you that enwuired the case and pay the whole amount to me to avoid legal proceedings thank you
                                      Mahindra And Mahindra customer support has been notified about the posted complaint.
                                      Feb 27, 2017
                                      Updated by sivagamisenthil
                                      NO action taken till date. my money also not return by the dealer till now.I hope mahindra will solve the complaint soon
                                      Feb 28, 2017
                                      Updated by sivagamisenthil
                                      Problem not yet solved
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