Mahindra And Mahindra Complaints & Reviews

Dear sir,
My car varito regi no rj 14 cm 9571 was sent to your service center auto world sitapura, jaipur, rajasthan on date 20 dec 2016. It was for routine service along some problem in steering. Service adviser communicated regarding steering problem that steering pipe has been leaked and same need to be replaced. He gave me estimate of 20000 rs. I refused for it because of previous bad experience at same service center. I took second opinion from another centre and he said that steering pipe is functioning well and there was no leak from pipe. There was another problem which was rectified with in 1000 rs. Now steering working well. This incident gave me really bad taste to me regarding your service center and put question mark over authenticity ans reliability of your service center.

Hi

This is really disheartening that Mahindra keeps on changing things without the customer knowledge. Coincidence is possible but not more than once. Here is what I mean;

1) I purchase a Scorpio SLE in 2013 to realize that a new generation Scorpio was launched a couple of months later
2) I purchase a new generation XUV500 last year and now realize that some of the features of W8 e.g. infotainment system is now comes with W6.

I generally prefer to take 1 model less than highest such that I get some option to customize, but when the customization comes as standard feature later than my purchase it's does feel good. Just fyi I have 3 Mahindra vehicle today - a XUV W6, Scorpio SLE and a Bolero Maxi pickup.

Just because of these confusions or rather fooling the customers is not good, not atleast customers like me.

I don't know what action you will take, but I hope there is some

Thanks
-Rahil Yousuf

Dear Mahindra
My grivience is regarding lack of commitment done by your service provider SRI Durga automobile RAMA road New Delhi .

My car xuv 500 is under complete warranty and In my last two services I was given this commitment and assurances from the Sd auto that they will treat the problem of corrosion and rust happening inside the car almost everywhere on doors . First time this assurance was given to me by service manager Mr Narain that our body shop is changing so next time we will do it . In my next service again Mr Narain the service manager told me that their body shop is expecting pollution certificate once it's obtain them we will do it. I took his word very seriously and believed him. Now new service manager mr Diwan met me today and he refused completely to do anything related to my problem . What I feel is that I m cheated by Sd auto . I m having firm believe in Mahindra but dealers like Sd auto are turning ur name into bad reputation. Kindly look into this matter on urgent top priority and do the need full as my car is still under warranty and all kind of corrosion rusting happening inside the car paint parts .
Regards
DL 4c nb 6712.
AJAY KUMAR
[protected]

I have purchased a Nuvo Sport on 28.06.2016, and I have got it serviced on 10.12.2016, it was first service, although service was very poor, but ok this is not the matter. I have driven this vehicle personally, single handed and till date speedometer reading is 2553 kms., now two days before my vehicle was got some clutch problem and towed to VC Motors, Rooma, Kanpur, at today noon engineer Mr. Ravish told me that there is a leakage in oil...

I am purchase bolero power plus in november 2016
some days later the power steering not working i am go to mahindra dada moters moga they check and ask to me to leave bolero for 1 week and otherwise go to ludhiana for immediate service
i am go to ludhiana dada moters they cannot listen anything of me
in 6 p.m they ask to me the part of bolero is not available in stock
and they used old steering power pump for my bolero and i am come to home
after few days the warning system of my bolero is not working
in this time i am planned sell bolero [power plus and buy hyundai creta

Dear madam, sir

With great disappoinment i am writing this mail as there is no response from mm on the issue which i am facing.

I bought tuv 300 t8+ on exchange of my celerio amt through xmart.

Two traffic violations were reported on 27/0ctober/2016 @ 2059hrs near bmtc shantinagar junction, bangalore i. E before the vehicle transferred to next party.

The exchage vehicle, which was delivered to sireesh auto (P) ltd on 27/08/2016.

The xmart officials are not doing anything to clear the traffic fines incurred due to their recless driving and we are suffering now.

Request mm to take necessary action. Can you forward this mail to concerned department.

I have sent many mails to the manager pre owned cars, but there is no proper reply or action taken.

Regards,
Unnikrishnan

Actually em not satisfied with mahindra... From the first day when i bought kuv 100 k8 diesel top model getting too mch frustrated... Because after sometime all the time a new fault is being raised in a car... When i take it for the first service then i came to know tht the modulator of a car is faulted thn it was replaced by the company... Aftr tht the ac belt tensioner making so mch of noise and the driver side left side door mirror is shaking with the music... Thn when i take it for second service thn i told them about this thn again the tensioner being replaced but after getting replaced it again making noise... And the advisor and the manager and mechanics told me tht there is no solution for this n my car has been damaged by the advisor olso when he check the door mirror noise on a test drive... And nothing has been sort out or repair by them properly... The ac belt noise... The door mirror noise... And the damaged driver door... And i really fed up from mahindra... I have xuv and scorpio olso bt there is no complaints in tht cars bt from when i bought this car... Really i changed my mind from mahindra and nw i am gonna tell my friends n coleagues olso tht not to buy mahindra cars... Go for other brands... Really the worst service ever by mahindra... Mahindra u lost my trust towards u... U tell me tht mahindra is not capable to satisfy the customers... And i[censored] really want to help me out from this so take my car back to u because now i dont want this car nw... N replace it with xuv so rest of the installments i will pay in amount of xuv... Tht's it

This is with reference to the XUV 500 W10 FWD M/t booked by my client Mr Sajid Jamil Ahmed Shaikh in the month of June'16 for black colour.

As black colour for the same model was not available even after 6 month my client decided to change the colour to Purple Metallic. This was conveyed to the dealer Global Gallarie in the 1st week of this month and I was told by Mr Rajesh Shetty that the colour is ready and the next day I was told that by the 15th of December the car will be delivered to the customer and to disburse the approved file with ICICI Bank Ltd.

The disbursement was received by Global Gallarie on the 15th of December And since then I have been calling the sales team and Mr Manish Malhotra but fail to get any feed back as they dont have enough courtesy to answer to customers calls waiting for 6 months.

I then complaint to the customer care where I got the no of Mr Prabhakar Jhakkan. But he too did not receive a single call out the 100 calls made by me only answered by text messages. His Mobile No is [protected].

Today I have been informed that the car is not available and will be billed to the dealer only after 6 days.

A customer who has waited for so long and is a privileged customer already owns a XUV since 2013. A loyal to Mahindra vehicles is being harassed to this extent. My customer is truly annoyed with this service he has received for so many months now.

Hello mahindra,
I mr. Azal haji khan, my vehicle num mh01br7666 (W10). After purchasing only my vechicles started giving problems. It is almost more than years but still my car uis giving problem in the clutch has been failed, cyclinder, suspention and getting retling sound in engine.
I am your loyal customer and i have so many cars of mahindra such as scorpio mh04bk7273, xylo mh01ak 7666, suv 500 w8 mh01bb7666. These are my vechicles details i have used these all vechicles or so many years but never aced any problem and even i haved a booked a new vechicles suv w10.
I request you to please do all my vechicles work of replacement of parts should do in warranty.. The vechicle is marathali shree auto in bangalore.
My contact num [protected]/[protected].

I had purchased scorpio s6+ from narain automobiles, 4, shahnajaf road, lucknow on 18/12/2016. My scorpio chassis no is g2l44034 & engine no. G4l12467 i used this vehicle 400km (Apprxo). This vehicle has two problem till date.
1) sound during release of clutch.
2) middle row seat lock not locking properly.
For above problems i approached to customer care of narain automobiles, they gave me time for inspection on 22/12/2016 at 9.30am. I reached service station on 10.30am, on reception i told that my vehicle is booked for inspection. She told me that i don’t have list at present, list will be available at 11.00am, no ro had open, after manual inspection of clutch service manger mr. Alok told me that” this clutch sound problem is in every scorpio you can check “ i told to mr. Alok can you arrange any other scorpio for checking of sound but he not arrange that. The sound in cluth is still same and increasing and increasing. The even not bout her to see the clutch.
For lock of middle seat mr. Alok arrange grease and greasing was done in lock the lock is still not functioning prop riley.

I own Mahindra XUV 500 TN38 BT 1666 and is under Company Warrenty.

There have been repeated problem in GPS system which has not been solved.
Another issue on quality of key which has not been taken care by the company. Tech. Comparison shown. Key worn out due to poor quality and technology. Same feature with competitors key last long for so many years.
To replace in short period why should I pay for it.

Let me wait whether company will take care it seriously.

Last 12 days my car is in Marshal traiding at Rajkot Gujartat for free service 20000kms

company not provide drop facility
company demands 22750 rs service charge for my free service when my car is in warranty period ( my car 9 months old only )
company not give extra key and now demands 5000 rs for extra key

steel today my car is in company service centre when first service company kept my car 10 days
so i loss for use my car and time of my warrenty

I am use Mahindra jeeto and I buy this before 50 days and I run this only 300 km. Jeeto is brake down on 19.12.16 and after this I call to the sant auto zone, (Authorised Mahindra & Mahindra dealer, Kangra HP) and he gave me very poor response and after this I call to Mahindra and Mahindra cst care and your cst care conf with sant auto zone service GM and after this he send the tech. and tech say iam not repairv this vehicle at the spot so I take this to my workshop and commit with me Sant auto zone pick and drop your vehicle at your residence.

And today Sant auto zone call to me and he talk with me very rurely and say pick your vehicle from sant auto zone ang give 1000rs charges.

I am also call to many time M&M costumer care but cst care do not give any response .

My vehicle has traveled for around 7300kms for entire 10 months and all of the sudden it has became repaired which is Clutch plate, Fly plate and load plate as burnt still my vehicle it is in warranty stage but as your team from India Garage Automobile service centre, No.11, Sadaramagala Industrial Area, Near ITPL, Whitefield Road, Bangalore are telling that there is no warranty for this items and its not only my Driving fault it comes under...

Applied for commercial Bolero SLX vehicle to M/s Prateek Automobiles, Ranchi Sept-2016. But i was given Private Car with private Insurance documents due to mistake of Prateek personnel. Furtehr the initial vehicle fitness certificate not handed over to me and i was fined by vehicle inspector, Ranchi for non showing of vehicle permit & fitness certificate. Additional Rs. 30000/- given to Prateek for transfering private vehicle to commercial vehicle.
In view of above please resolve the following matter:
1) Issuance of fitness certificate/Jharkhand permit for commercial vehicle which was not handed over to me during purchase of vehicle.
2) Refund of extra Rs. 30000/- which was given to Prateek for changing of private vehicle to commercial type as due to casual approach of prateek private car given to me .
regards
biplab biswas

I bought Mahindra tuV 300 from Noida and was offered few complimentary services. Was amazed to see that there is no fixed price for service. they haggle worst than an auto driver and there is zero commitment once you pay the money and there is no guarantee that they will even wash the car properly even after receiving hefty amount .

This is based on my experience with Koncept Mahindra, an authorized dealer in Noida

This is about Koncept Mahindra, an authorized dealer. There is no fixed charge for services offered y them and they haggle worst than auto drivers. My second 'free' service was due and efore pickin up the car they told me that it will cost approx 2500, and later they asked for 9500 and when I asked for details they ave me bill of 6500. I was so pissed that I am thinkin of legal action against them

Hi

I am your customer serving XUV500 R FWD Chassia No-G6D12093, Customer Name - Manojkumar Madanlal Mor purchased date 25.05.2016 Vehicle No GJ5JP6451, I have done my last 3rd free service and received the Invoice copy of amount 5356/- which is too high to compare other companies which I am using like (Maruti/Renualt/Skoda compare to Mahindra Motors other motors are very cheap while Vehicle service.
please check the below detail of concern service provider at Surat.
President Motors
Udhana Surat.

Need your quick response on the above issue please find the attached Invoice of president motors .
We assumed that we will be attach with Mahindra Pariwar for long terms as a supporter of Make in India but after getting high charges compare to other company our trust level goes down.

Need your response.
Regards
Manoj Kumar Mor
Mobile -[protected]
Email : [protected]@yahoo.com

I had an accident last july 2016. I took my xuv 500, MAHINDRA XUV5OO
FWD W4 - JA SLVR to star india pvt ltd, kharagpur. They promised me to return my car within 2 months. But after 6 months they have produced enormous amount of bill of rs 3.5 lakh. After my request for appropriate adjustment in comparison of last 6 months, they said adjustment could be done only rs 2000.00 . I want justice regarding this matter.

Dear Dealer,

My father booked a mahindra KUV 100 on 15/03/16 and paid rupees 10, 000 in cash

We were promised to deliver the car witin a month but dealer failed to deliver the vehicle in agreed time

We tried to contact higher authorities to get it done on time, due to our urgent need of car for my father we had to buy another car from other provider.

Its been almost a year now my father haven't received a refund of rupee 10000

Could you please escalate this issue asap and issue refund

If I don't hear from you within 3 working days matter eill be taken to court and Media

We will do out best to get our money back which id our right.

I shall look forward gor a quick response

Details are as following
Receipt is attached for your reference

Receipt no REC16D002770
Customer id : C[protected]
Name -: Prem Nath
Contact [protected]

Regards Amit