Mahindra And Mahindra Complaints & Reviews

Sir,
i am jagadeesh m.S from goa and i'am working as a consulting civil eng & contractor for many industries such as pepsi, indigo remedy, cream bell etc. And also i have got 3 sister concern construction proprietorship. I'am writing this letter to inform you that i have 3 vehicles which are from your esteemed mahindra company. And recently, i had booked your car by the name 'nuvo sports' paying an advance of rs. 51000/-. I explained to the sales girl that i would be getting the loan from canara bank, and the sales girl promised me that they would delver the vehicle before the 10th of december, 2016.

Unfortunately, today i had received a call from a girl by the name yogita . Although i'm not quite sure of the name. The call that i received contained the number [protected]. She asked me to show her manager a copy of the approval letter of the loan from canara bank.But who the heck is she/he to ask me about an approval letter when i had already paid an advance. I'm not a crazy person to book a suv without any financial background. I would like you to first teach them manners and ask them to learn how to treat a client. (muktar automobiles). Even if they were not happy to deal with us. Ask them to pay me back my advance and tell them to drop dead.

Sir, this is just not because of a complaint but almost all of muktar staff does not respond well with other problem but they respond well only when it comes to insurance and booking. They also underestimate the people ("do not judge a book by its cover") this is happening for a couple of years. If i find the same attitude in the future, i will put make everyone aware of the unsatisfactory service via email, facebook and whatsapp. Even my neice is a reporter for vijaya karnataka. (english)please tell them to give clients a good response and respect.
I'm awaiting your reply and a good response from muktar automobile

thanking you.

TUV 300 first service done at 3000 Kms, on Saturday 12, 2016. I had planned for a long trip to Alwar "Siliserh Lake" on Nov 13. I got my car serviced and the very next day we went to Alwar.
My wife along with my 2 daughter were with me on this trip and hen we reached the Lake car was all fine.
All of a sudden in middle of the hilly area car gave me warning that it is running short of Oil.
I got down and checked my car and to my surprise the entire engine oil was leaking.
I immediately stopped my car and started looking for help. The place where I was stuck there even the cell phone coverage was not there.
Somehow the villager helped me, One of them gave me the engine oil chamber bolt and the wrench to tighten the bolt.
The villager were so helpful that one of them drove me on his bike to the nearest petrol pump which was 20 kms away and somehow I managed to get the engine oil refilled.
I did make several attempts to contact the Mahindra helpdesk but they also seemed helpless as someone told me that they will look for alternate solution, No one was giving me a good response so I took my call and managed to fill engine oil and then moved from there.
The next day when I came back and complained the service center then they took m y car and told me that they have changed the engine oil.
I told them that car is making whistle sound for which they said they will have to change the Turbo.
They took a week to get the Turbo and then finally it was replaced and handed me the car.
Again I saw major oil leakage for which I took my car to service center and then I found that they have left the Turbo bolt loose and from there the oil was leeking.

My complaint is how can the service technician be so careless that they leave such an important bolt loose. very bad experience with Mahindra Service and My family is now scared to even go in this car for long drive.

We happily managed to go anywhere in India in my Maruti Alto car and never had such bad experience.

Also note that I have made several attempts to call "with you hamesha" helpdesk and no action taken on my complains.

I am going to escalate this experience to the entire group. I am also part of Team BHP and will escalate this.

Xuv 500 vehicle was due for service.the incharge mr pankaj rawat at service centre at deradun refused to accept payment by local cheque and said vehicle will be released when cheque payment is received in account .this is unfair to customer whom u have sold the vehicle and that too when currency crunch is there.earlier on 9th nov service was refused on ground of old currency.

Last 2 month back i purchased tuv 300 in india garage, gindi serivice rear bumber chase noice came in my car, becase i seriviced in gindi office, 3 days back my salce addvicer came to my home, he recommended to gp road opps. Ea, he is reffer to al kind of work is done by in shpo, my salce addvicer told all protect is supplied to india garage, but, is not good qualitys and not y protects, i asked to my salce addvicer, but he is not given responced me, last time my car is gone to the lane, it"s a some crutches in my car, all serivice addvicers recommended to gp road, you give me the good replay me,

Recently, for our business needs we have purchased Mahindra Jeeto from Sahyadri Mototrs near Baner, Pune. From the first day itself our experience with dealer executive was not good. But, we still preferred this showroom as it's near to our office. Vehicle is registered under Ghanashyam Enterprises, Talegaon.

After making false promises about delivery finally we received vehicle last week (3'rd week of Nov.). It came with no...

Dear Sir,

Recently, for our business needs we have purchased Mahindra Jeeto from Sahyadri Mototrs near Baner, Pune. From the first day itself our experience with dealer executive was not good. But, we still preferred this showroom as it's near to our office. Vehicle is registered under Ghanashyam Enterprises, Talegaon.

After making false promises about delivery finally we received vehicle last week (3'rd week of Nov.). It came with no registration number, no documents. Only good part is it's delivered to our home by dealer people. To mention, we have processed loan from Mahindra finance to ease the process rapidly which unfortunately didn't work. Which is surprising.

We found that breaks are not working properly hence complained and requested to fix it. I am not sure how to drive a vehicle without a document and breaks till this above said showroom. But, no one visited from dealer to fix it in time.

Now, vehicle is stand alone mode. We can't use due to lake of service, unavailability of documents. And, we are passing through mental stress for no mistake.

If problem can't be fixed and dealer can't provide a good service to us what we suppose to do?

Can you please have a look and help us?

Regards,
Bhushan Lokare

Now, no one at dealer is responding

Hi,
since i bought the product in late 2014 i have kept it for maintenance almost every 2 months, all different new problems occur and i am the one who suffered always, 4 times brake pad changed dnt knw why????
turbo sound while shutting down the car "KKAARRRRRRRRRRR" is the life time problem i guess, always my dealer previous g3 now president motors makes me fool by just consoling me rather solving,
the noice while driving on road is so horrible the it embarrasses me feels like im spoted and people just look at me like i have done some thing...the bill paid for all fool i made of myself by putting car in the service center of surat is in lakhs... i cant sped more and be a fool again and again, i request whom so ever is receiving to act instead of ignoring it or giving an excuse...
[protected] is my contact number please do it i[censored] feel it matters.

I own Mahindra verito car and before two months I kept my car in service. They change oil filter and everything and send me bill around 10000 and I don't mind with that but with in two months my car just started loosing oil in between and now the company is telling me that to only see the problem we will take 10000. I think this is not fair if we are going through regular service then how can this problem occur. Please help us sir or else I will have to contact consumer court for cheating us.

This is in regard to the problem faced by me due to very poor service and response from mahindra service center at bikaner motors private limited (Bmpl) (Well known by sunhari chabeel but there is nothing sunhara... U will come to know after you will become their premium customers)

The incident happened to me on 16th of nov 2016 when i went in to the service center to service my mahindra xuv w10
(Rj-07-uc-1010). I gave the car to the service center in the morning 10 am. The denting and painting is to be done at trunk. As earlier it was done by them only but cracks emerged again so they promised of returning it on next day i. E time provided by them 7:11 pm of 17nov 2016.
But story starts now when i reached bmpl i saw my xuv was in as it is condition i left.
My first action after this was to call bmpl body workshop manager... He was unable to provide satisfactory answer. Then i moved to bmpl service manager
Mr. Mandeep singh... I asked him that who is head in charge of body work shop after mr. Narpat... He arrogantly told me there is nobody incharge to him... He directly reports to mr. Anand mahindra.
... Is that answer justified. Whole story ended after mr. Ranga, gm, bmpl. Told me tommorow eve 5pm i. E 18th nov... Today i was dere for whole day but they were unable to handover my xuv. The car remained there only... They gave me false and unauthenticated reasons.

I have faced ample problems in past 2 days. I hope my problem will be addressed and appropriate action will be taken regarding this.

Waiting for a positive reply.

Thanks,
Virendra pratap singh
[protected]

Mahindra bollero vehicle in given to Nexgen Service centre Tupudana, Ranchi on 16/11/2016. they assured that power staring pump will be changed and with other minor repairing and the vehicle will be delivered on 17/11/2016 evening will be informed. when asked by Mr Pawan the Store in charge flatly told that when pump will come then delivered. Now what can I do?
H N Dwivedi [protected]

Hello Sir
I have a Mahindra Quanto C8 which has run only 40686 Km. On 28.10.2016 while I was traveling with my family, the propeller shaft broken and as we were travelling at a very small speed of about 25-30 km/h, the vehicle did not topple and we escaped from a major accident. I informed Eram motors, Thrissur immediately. The vehicle was brought for service after several consultation through phone. Now even after 20 days they are telling that there is delay in the parts and not sure when it may be serviced and delivered. Being a doctor and a very busy person I informed my necessity. The dealer or the company is not taking any active initiative and we are struggling without our vehicle. The service person at Eram Motors, Thrissur is telling that it is a manufacturing defect and they have contacted the company and the delay is from the vendors. Actually my vehicle was periodically serviced at Eram/ITL Motors, Thrissur and just covering 1900 km after having the 40, 000 Km periodical service the problem occurred. The vehicle is under extended warranty. We are very sad from the service of the Eram Motors and the Mahindra Company. I believe this letter may be an eye opener for the company and take necessary steps. I feel like regretting every other day owning Mahindra. So please do something for that and give me a justice.
No idea when I will get my vehicle back...
with warm regards
Dr.Anand.T.P

Im syed jahangeer i have purchased a new car mahindra xuv 500 in ongole prakasam district andhrapradesh they as not giventr papaers till to now i have delivered before 19 days on my mothers name syed asif jaha too negligency in attending of calls and no correct responce from them service of showroom is too bad so please rectify the problem we r using same mahindra verito car befor it its nt a good thing for mahindra

Sir
Its very regret to inform u about ur company that a vehicle which i bought from eram motors is only about 3 months having a clech problem only 3000km and is given for repair to the company and asking fund for repair. We bought this vehicle on 11th aug 2016. Mr. Aneesh sales team leader had informed us that without payment they won't release the vehicle mobile number [protected]. We are having 3 more vehicles from ur company and we r planning to take more since we r distributor of ioc our name almas indane services my number [protected].
Eram motors
Thrissur

* we didn't expect such a irresposible service from ur side*

On October 21st my Mahindra TUV 300's engine light went ON. So next day I took my car to the servicing center where they told me that my 'tank motor' was not working properly and asked me to order one in their parts department, which I did. They told me that it will take about 2 weeks to get the parts delivery. But now its about 24 days gone, and there's no reply form the servicing center. This way I'm not being able to take my car out. Totally not satisfied with it.

My mahindra xylo registration no. tn 74 am 7776 is single owner driver and travelled only 7000 kms. yesterday, while taking the vehicle to manavalakurichi (just 15 km from nagercoil) the clutch failed and my vehicle four wheels jammed and i can’t move the vehicle.
I called mahindra toll free no[protected] and booked the complaint about my xylo vehicle complaint no 208675. got the car towed to kodai automobiles service center nagercoil. today morning kodai automobiles service center nagercoil called (from mobile number [protected]) to say that the clutch has finished its life and needs to be replaced at a cost of my own risk cost. i cannot imagine clutch can be worn out in just 7000 kms!!! when generally it is supposed to last till 100000 kms. i was the owner of three mahindra vehicle before this issue never happened. i am v. disappoinment with this issue… please take a necessary action as early as possible and do favour to me
Thanking you
Henry rajan l
Cell[protected]
Nagercoil
Tamilnadu -629001

I have xuv500
My engine got failed in 9 months it got replaced after keeping my car for 3 months in sheetal motors in which i visited the showroom 12 times and i was miscommited.
I have my cluth failure my car is jus driven 52000km and expenses were 23000
I asked person how shall i pay as currency was banned they asked me to do by cheque and would get the car after its clearing
My cheque has been cleared
Person who took my car is also fooling and managers as well also fooling
Last time when i got my car from service there were issues several times and manager thrice.
Sheetal motor employes are all fraud
Please make this note to the owner of sheetal motors and mahindra do change the managment for real good customer service.

Thanks and regards
Ankit parikh
[protected]

My mahindra xuv500 registration no. ka05mq840 is single owner driver and travelled only 41000 kms. yesterday, while taking the vehicle out of the garage the clutch failed, i called mahindra hamesha and got the car towed to sireesh. this morning sireesh auto at electronic city bangalore called (from mobile number [protected]) to say that the clutch has finished its life and needs to be replaced at a cost of rs 21000. i cannot imagine clutch can be worn out in 41000 kms!!! when generally it is supposed to last till 100000 kms. i was the owner of scorpio before this issue never happened. i am thoroughly disappointed customer with this issue.

Regards
Chandrajit bhattacharya
[protected]

I have purchased 4 wheel drive scorpio registration no (jk01x 6401) from himalayan motors, srinagar which is one of your dealers which is under
Warranty
The gadget /equipment which controls the air circulation towards feet / windscreen etc. (5 options) was replaced once as it was not working.
Now, within three months it has again stopped working ;the above said dealers
Is still asking for one week.
First, my relationship with your esteemed group has been more than 12 years and this is my 4th scorpio besides purchasing many more commercial vehicles for my company.
My mobile no : [protected] is already registered.
So, kindly look into the issue and revert.

At the time to repair from Mahindra service center the company has not provided the proper solution even though we have paid the amount to them in advance. They are telling us that it is not our responsibility after taking car from service center. The clutch plate of the car has got the junk in it and all the gear systems is stuck in. It's creating the problem while drive. Now the mahindra service center is asking almost 45000 more from us.

Kindly do the needful

Dear Sir

Ref: Mahindra Verito Vehicle - TN 66 E 4221 - ref: repair order no RO17D000603 dated 07.11.2016.

I have faced self starting problem with my vehicle and dropped vehicle for service at T V Sundaram Iyengar & Sons Pvt Ltd (Authorised service station) No 141 Rajiv Gandhi Salai, OMR, Chennai - 41. I requested to complete my 50000 kms service along with the said complaint rectification. They have done the 50000 kms scheduled service and they said some parts have to be ordered which takes time. Then i got the vehicle delivered on 26th October 2016 stating that i ill drop the vehicle to service again after the parts arrived. Then after parts arrival i again left vehicle for service on 07.11.2016.

Even after 5 days the service station could not locate the problem. They told that ordered spares have been changed but still the problem not rectified. They are not sure about the problem and are attempting it on trial and error basis.

I have never expected such things from a reputed company including the authorised service station which makes me highly dissatisfied. They have also told that the laptop for fault finding is with India Garage and hence planned to get from them tomorrow to rectify the issue.

I believe that the service station are not sure about problem and they are not properly trained for it. You are making us inconvenient by making them trained with the customer vehicle. Now i need to pay the amount to that useless replaced parts also.

Make necessary arrangements to rectify the problem as early as possible. I trust that company will help me to get the problem rectified by providing necessary technical support.