Mahindra And Mahindra Complaints & Reviews

I have Mahindra kuv 100 it's my first service and they removed the fuel tank and inserted but fuel indicator is not working and they r saying not able to resolve in one service centre and send to another bit they r not able to resolve it I don't know what the Heck higher authorities doing sitting they r saying something else not able to understand they r saying come another day

I have booked aflat in Mahindra Lifespaces in their Mahindra Antheiya project in Pimpri, Pune, Maharastra in end of 2014.

They told me at the time of booking that, they will give possession of flat in January, 2016. But they could not do so till Nov, 2016.

And they are not willing to pay us any charges for delay, nor they are considering my request to calcell since 6 month due to delay.

I am staying in rentalflat since 15 months in Pune and paying Rs. 15000/PM rent( having registered agreement of same).

Please advise me, I need your help, if needed i can send the copies of documents and mails from them about delay.

And they say, if i want to cancell, i have to pay around Rs.4.5 Lakhs do do so.

I have given my scorpio VLX model AS01AM 6281 owner name JUSTIN LAISHRAM for servicing of parts in Imphal Mahindra Showroom servicing center. Shivz Autotech Pvt Ltd.
I Would like to note that my servicing for the same part(window motor, A.C regulator and sound, and other parts) were repeatedly given several time in few months gap for same problem.
In November month 2016 when I gave my vehicle for starter complaint and button for fuel opener it took almost 2 weeks time for them to deliver the vehicle and when its finally delivered I realise my fuel cap were missing and back door lock were not working and so i couldnt open the back door. WHEN I raise these complaint, a STAFF Name Boinow responded rudely and said my complain never make any sense. His reason were that they never touch the back door and the fuel cap were missing since before I gave them the vehicle. According to him there is no rule to check the vehicle parts prior to accept the vehicle for service. I found out about the fuel cap in pump and when I call mahindra thats when BOINOW told me about the missing cap. This means they let me drive back without the fuel cap.
THIS WOULD BE MY 4TH TIME IN MAHINDRA IMPHAL FOR SERVICING IN PAST 5-6 MONTHS. I am really disappointed of this servicing center. Now according to Boinow in phone call, the manger also wont accept the complaint.

REGARDS
Justin.

Please note, i am forced to put this in the forum as there is no response from customer care or even vp level escalation inspite of my multiple follow-ups. There was not even an automated response mail on my query.

I own mahindra scorpio vlx mhawk 2012 model. Till now i was of opinion that mahindra scorpio is a tough utility suv perfect for off-road and bad roads. I loved my vehicle like my kid and use to praise hell lot to my friends recommending to buy it.

Note : my vehicle is just 40, 000 run and runs in normal city conditions with long drive on express ways. This vehicle is regularly serviced and kept with utmost care.

Today i gave it for 40000 kms servicing and following things were told to me :

1. Coolant pipe is leaking.
- excellent, heart line of vehicle is made so weak that the rubber starts leaking within 4 years of purchase and not too much run. This was expected to serve life time as this can cause serious damage to the engine. Frankly speaking this came as surprise. I have been owing many vehicle and of all types, never heard of this.
2. Upper and lower ball joints of front suspension requires replacement.
3. Link rods in suspension requires replacement.
- thanks to god that i did not take my vehicle for off-road or bad roads. I wonder with such nice roads and nicely driven conditions, if these got damaged what happens if i start using scorpio for the actual suv purpose. I must say, very bad quality suspension. No durability. I think maruti 800 might have better suspension parts than “mahindra scorpio”. I drove this in my young days and in bad roads, at least never heard of anything like this.

4. U j moscs require replacement
- this was last thing i expected, axle accessory. Even this needs replacement.

This is what mahindra is giving for a top end vehicle costing 14 lakhs and representing india’s first suv? With just 4 years and 40000 kms run, it’s like shattered. Suspension parts gone, coolant the most critical component gone, axle parts gone!

Last but not the least, even the gear knob which costs 3000 is also gone. Such big vehicle with heavy gears, a costly gear knob just gives service for 4 years?

प्रिय महोदय
मैंने 4 महीने पहले mahindra jeeto L-7/16 model, authorized dealer Narmda motor betul mp se purchase किया था, लेकिन मुझे अभी तक न तो मेरी service book मिली है और न ही कोई service provide हुई है। इसके अलावा पिछले 10 दिनों से मै पार्ट्स के लिए परेसान हो रहा हु आपके किसी भी dealer के पास पार्ट्स available नहीं है। जिसकी वजह से मुझे काफी नुक़सान हो रहा है, डेरी की गाड़ी है पिछले 10 दिनों से gear cable की वजह से जाम पड़ी है। पार्ट्स no- 0706AAF0076IN

I purchased a Mahindra Scorpio 2013 in October 2014 with 25, 000 kms. from Gildemesiter here in Santiago Chile and within the first weeks I already had to take it in for maintenance which I did in Cerillos for air conditioning, left blinker wasnt working, seatbelts were broken, radio stopped working, the reverse gear was getting stuck, etc. the car broke down multiple times including both times on the freeway putting me and my family members highly at risk. The last time it broke down 4 hours from Santiago which it was spitting out gas and left completely stopped working. From there it was in the shop for close to 7 months because there was an issue with the guarantee...Let me repeat myself 7 MONTHSSSSSS!!! They finally fixed the vehicle ...Supposedly with the worst customer service ever in Fortaleza. 3 weeks afterwards the motor breaks down again on the freeway. Now it is in the shop and they are asking me all these questions which I have responded to with documents and nothing is being done. I gave them till tomorrow to get the vehicle out so I can fix it myself and sell it ASAP and warn people of this terrible company!!! Just want to let you guys know . WORST COMPANY IN THE WORLD!!! By the way, I have photos, videos and phone call recordings.. My lawyer advised me not to post them until later. Hopefully, I will receive an answer from higher above.

Sir
I made repaired my car in meet associates sultanpur u.p.it was accidental case but they did not follow proper way so my claim was not fully passed because prior permission was not taken to insurance company.my insurance policy is zero dip.i contact to insurance company and they told that agency has not taken prior permission to add up additional part.
so kindly consider my issue
regard
jaya singh
up62aq0616
[protected]

We regret to inform you that we (PK CUTTING TECH PVT.LTD, CHENNAI) handed over our above said vehicle to repair and services under your dealer India Garage on[protected]. After the national insurance surveyor inspect the vehicle, we given the approval to proceed further execution work. But the vehicle is not yet ready due to non availability of spares. Actually, we are using this vehicle to deliver our product to various customers on day by day. Now we hired a vehicle on rental basis, the rental cost is Rs.3500/day. As we are waiting more than a week, we have spent more than Rs.25000.00.
Plz. take an appropriate action to repair and return our vehicle at immediate and help us to minimize our financial lose.

Thanking you

Sir,
i am jagadeesh m.S from goa and i'am working as a consulting civil eng & contractor for many industries such as pepsi, indigo remedy, cream bell etc. And also i have got 3 sister concern construction proprietorship. I'am writing this letter to inform you that i have 3 vehicles which are from your esteemed mahindra company. And recently, i had booked your car by the name 'nuvo sports' paying an advance of rs. 51000/-. I explained to the sales girl that i would be getting the loan from canara bank, and the sales girl promised me that they would delver the vehicle before the 10th of december, 2016.

Unfortunately, today i had received a call from a girl by the name yogita . Although i'm not quite sure of the name. The call that i received contained the number [protected]. She asked me to show her manager a copy of the approval letter of the loan from canara bank.But who the heck is she/he to ask me about an approval letter when i had already paid an advance. I'm not a crazy person to book a suv without any financial background. I would like you to first teach them manners and ask them to learn how to treat a client. (muktar automobiles). Even if they were not happy to deal with us. Ask them to pay me back my advance and tell them to drop dead.

Sir, this is just not because of a complaint but almost all of muktar staff does not respond well with other problem but they respond well only when it comes to insurance and booking. They also underestimate the people ("do not judge a book by its cover") this is happening for a couple of years. If i find the same attitude in the future, i will put make everyone aware of the unsatisfactory service via email, facebook and whatsapp. Even my neice is a reporter for vijaya karnataka. (english)please tell them to give clients a good response and respect.
I'm awaiting your reply and a good response from muktar automobile

thanking you.

TUV 300 first service done at 3000 Kms, on Saturday 12, 2016. I had planned for a long trip to Alwar "Siliserh Lake" on Nov 13. I got my car serviced and the very next day we went to Alwar.
My wife along with my 2 daughter were with me on this trip and hen we reached the Lake car was all fine.
All of a sudden in middle of the hilly area car gave me warning that it is running short of Oil.
I got down and checked my car and to my surprise the entire engine oil was leaking.
I immediately stopped my car and started looking for help. The place where I was stuck there even the cell phone coverage was not there.
Somehow the villager helped me, One of them gave me the engine oil chamber bolt and the wrench to tighten the bolt.
The villager were so helpful that one of them drove me on his bike to the nearest petrol pump which was 20 kms away and somehow I managed to get the engine oil refilled.
I did make several attempts to contact the Mahindra helpdesk but they also seemed helpless as someone told me that they will look for alternate solution, No one was giving me a good response so I took my call and managed to fill engine oil and then moved from there.
The next day when I came back and complained the service center then they took m y car and told me that they have changed the engine oil.
I told them that car is making whistle sound for which they said they will have to change the Turbo.
They took a week to get the Turbo and then finally it was replaced and handed me the car.
Again I saw major oil leakage for which I took my car to service center and then I found that they have left the Turbo bolt loose and from there the oil was leeking.

My complaint is how can the service technician be so careless that they leave such an important bolt loose. very bad experience with Mahindra Service and My family is now scared to even go in this car for long drive.

We happily managed to go anywhere in India in my Maruti Alto car and never had such bad experience.

Also note that I have made several attempts to call "with you hamesha" helpdesk and no action taken on my complains.

I am going to escalate this experience to the entire group. I am also part of Team BHP and will escalate this.

Xuv 500 vehicle was due for service.the incharge mr pankaj rawat at service centre at deradun refused to accept payment by local cheque and said vehicle will be released when cheque payment is received in account .this is unfair to customer whom u have sold the vehicle and that too when currency crunch is there.earlier on 9th nov service was refused on ground of old currency.

Last 2 month back i purchased tuv 300 in india garage, gindi serivice rear bumber chase noice came in my car, becase i seriviced in gindi office, 3 days back my salce addvicer came to my home, he recommended to gp road opps. Ea, he is reffer to al kind of work is done by in shpo, my salce addvicer told all protect is supplied to india garage, but, is not good qualitys and not y protects, i asked to my salce addvicer, but he is not given responced me, last time my car is gone to the lane, it"s a some crutches in my car, all serivice addvicers recommended to gp road, you give me the good replay me,

Recently, for our business needs we have purchased Mahindra Jeeto from Sahyadri Mototrs near Baner, Pune. From the first day itself our experience with dealer executive was not good. But, we still preferred this showroom as it's near to our office. Vehicle is registered under Ghanashyam Enterprises, Talegaon.

After making false promises about delivery finally we received vehicle last week (3'rd week of Nov.). It came with no...

Dear Sir,

Recently, for our business needs we have purchased Mahindra Jeeto from Sahyadri Mototrs near Baner, Pune. From the first day itself our experience with dealer executive was not good. But, we still preferred this showroom as it's near to our office. Vehicle is registered under Ghanashyam Enterprises, Talegaon.

After making false promises about delivery finally we received vehicle last week (3'rd week of Nov.). It came with no registration number, no documents. Only good part is it's delivered to our home by dealer people. To mention, we have processed loan from Mahindra finance to ease the process rapidly which unfortunately didn't work. Which is surprising.

We found that breaks are not working properly hence complained and requested to fix it. I am not sure how to drive a vehicle without a document and breaks till this above said showroom. But, no one visited from dealer to fix it in time.

Now, vehicle is stand alone mode. We can't use due to lake of service, unavailability of documents. And, we are passing through mental stress for no mistake.

If problem can't be fixed and dealer can't provide a good service to us what we suppose to do?

Can you please have a look and help us?

Regards,
Bhushan Lokare

Now, no one at dealer is responding

Hi,
since i bought the product in late 2014 i have kept it for maintenance almost every 2 months, all different new problems occur and i am the one who suffered always, 4 times brake pad changed dnt knw why????
turbo sound while shutting down the car "KKAARRRRRRRRRRR" is the life time problem i guess, always my dealer previous g3 now president motors makes me fool by just consoling me rather solving,
the noice while driving on road is so horrible the it embarrasses me feels like im spoted and people just look at me like i have done some thing...the bill paid for all fool i made of myself by putting car in the service center of surat is in lakhs... i cant sped more and be a fool again and again, i request whom so ever is receiving to act instead of ignoring it or giving an excuse...
[protected] is my contact number please do it i[censored] feel it matters.

I own Mahindra verito car and before two months I kept my car in service. They change oil filter and everything and send me bill around 10000 and I don't mind with that but with in two months my car just started loosing oil in between and now the company is telling me that to only see the problem we will take 10000. I think this is not fair if we are going through regular service then how can this problem occur. Please help us sir or else I will have to contact consumer court for cheating us.

This is in regard to the problem faced by me due to very poor service and response from mahindra service center at bikaner motors private limited (Bmpl) (Well known by sunhari chabeel but there is nothing sunhara... U will come to know after you will become their premium customers)

The incident happened to me on 16th of nov 2016 when i went in to the service center to service my mahindra xuv w10
(Rj-07-uc-1010). I gave the car to the service center in the morning 10 am. The denting and painting is to be done at trunk. As earlier it was done by them only but cracks emerged again so they promised of returning it on next day i. E time provided by them 7:11 pm of 17nov 2016.
But story starts now when i reached bmpl i saw my xuv was in as it is condition i left.
My first action after this was to call bmpl body workshop manager... He was unable to provide satisfactory answer. Then i moved to bmpl service manager
Mr. Mandeep singh... I asked him that who is head in charge of body work shop after mr. Narpat... He arrogantly told me there is nobody incharge to him... He directly reports to mr. Anand mahindra.
... Is that answer justified. Whole story ended after mr. Ranga, gm, bmpl. Told me tommorow eve 5pm i. E 18th nov... Today i was dere for whole day but they were unable to handover my xuv. The car remained there only... They gave me false and unauthenticated reasons.

I have faced ample problems in past 2 days. I hope my problem will be addressed and appropriate action will be taken regarding this.

Waiting for a positive reply.

Thanks,
Virendra pratap singh
[protected]

Mahindra bollero vehicle in given to Nexgen Service centre Tupudana, Ranchi on 16/11/2016. they assured that power staring pump will be changed and with other minor repairing and the vehicle will be delivered on 17/11/2016 evening will be informed. when asked by Mr Pawan the Store in charge flatly told that when pump will come then delivered. Now what can I do?
H N Dwivedi [protected]

Hello Sir
I have a Mahindra Quanto C8 which has run only 40686 Km. On 28.10.2016 while I was traveling with my family, the propeller shaft broken and as we were travelling at a very small speed of about 25-30 km/h, the vehicle did not topple and we escaped from a major accident. I informed Eram motors, Thrissur immediately. The vehicle was brought for service after several consultation through phone. Now even after 20 days they are telling that there is delay in the parts and not sure when it may be serviced and delivered. Being a doctor and a very busy person I informed my necessity. The dealer or the company is not taking any active initiative and we are struggling without our vehicle. The service person at Eram Motors, Thrissur is telling that it is a manufacturing defect and they have contacted the company and the delay is from the vendors. Actually my vehicle was periodically serviced at Eram/ITL Motors, Thrissur and just covering 1900 km after having the 40, 000 Km periodical service the problem occurred. The vehicle is under extended warranty. We are very sad from the service of the Eram Motors and the Mahindra Company. I believe this letter may be an eye opener for the company and take necessary steps. I feel like regretting every other day owning Mahindra. So please do something for that and give me a justice.
No idea when I will get my vehicle back...
with warm regards
Dr.Anand.T.P

Im syed jahangeer i have purchased a new car mahindra xuv 500 in ongole prakasam district andhrapradesh they as not giventr papaers till to now i have delivered before 19 days on my mothers name syed asif jaha too negligency in attending of calls and no correct responce from them service of showroom is too bad so please rectify the problem we r using same mahindra verito car befor it its nt a good thing for mahindra