Mahindra And Mahindra Complaints & Reviews

This is with reference to the vehicle namely tuv 300 t8 silver color purchased from harbir automobiles in the month of august. It would not be out of place to mention here that the vehicle started creating major problems as discussed previously which concern directly with the engine assembly immediately after it was purchased and the said problem remains unsolved to this date.

Although it was assured by the team from mahindra as well as the officials of harbir automobiles that the car will be replaced as it is facing a major issue which probably has come up due to a faulty product from the very beginning. It is necessary to mention here that the said problem has still not been rectified as it was promised on various occasions that the car will be replaced and now further i am being told that the engine will be replaced at the max. It is further necessary to state that i, as a customer of mahindra and mahindra, have spent almost 10 lacs on the said product which is faulty to the core. After all the fake promises, i am now being told that the engine of a brand new car will be replaced which is not only shameful on the part of the company but also causing sheer harassment to me and my family.

I am highly disappointed in the negligence and such ill will behavior of the company officials and would not be agreeing to the replacement of the engine at any cost as my vehicle is completely new.

I am of the view that either the vehicle be replaced or my money be returned immediately so that i get rid of the problems being faced by me and my family. Even after spending so much money, me and my family have to travel daily by a borrowed vehicle which is causing a lot of harassment and humiliation to all o[censored]s. I purchased a mahindra product with a belief that i will not face any problem plus was assured by harbir automobiles that the product is great but to my shock and surprise, i was cheated and harassed at every moment by the company into purchasing a faulty vehicle. It would not be less to say that the company intended to sell me this faulty car so that it would get rid of a bad product and might have believed that the vehicle be repaired if it faces any problem in the future. To my bad luck, i was the unlucky customer to purchase a faulty vehicle which was intended to be sold to a customer even though the company knew that the same was at fault.

So, i would suggest that the said problem be rectified immediately by providing me a new vehicle or my money be returned immediately if the company is unwilling to continue it's relationship with a customer.

Regards
Ripudaman singh.

My vehicle kl36d9158 mahindra xuv, repair order number ro17j004944, was given for service at tvs service center kottayam kerala. It was fourth service and also i need a painting on the front bumper. One thing i said during the service to replace the rubber cover of my key. Even after reminding many times nothing was done in the case of key. It's very difficult to close and open the vehicle because of the damaged key. My bill was around 17000/_ but the message i received said final bill amount is rs.10714.54+taxes extra. For a vehicle of 14lacs and service causting rs. 1700/- they are not ready to change a rubber cover. It's pathetic.

I sohan lal agarwal purchased a mahindra gusto vx on 25.10.15 and within a year it's engine is not running properly and i complained about the matter with the customer care 2 times but they are lodging any complaint and saying that you check your warranty bookletand contact your dealer and nearest service centre. I contacted the service centre but they are wanting money to give service to my vehicle.

Dear Sir/Madam

It is for your kind information that I have XUV 500. One problem is 1st day in display screen. I have complaint on last time service also. but we have not got solution. Display screen size reducing day by day. You are request please change my display screen which is under warranty. Plz find attached file for display screen short. My vehicle no. is UP-16BC -4838

Mahindra quanto c8 model dec 2012 have given for service 12th oct 2016 at india garage velachery chennai to rectify back smog coming from silencer but still date there are fail to identify where is the issue every day telling one or other reason and doing one after other testing all but still they are searing in the dark. Its shame on mahindra service team….!
No idea when i will get my vehicle back.

Sir,
I had booked a red scorpio car on 22.09.2016. dealer name: supreme & co. pvt. ltd., solop, howrah. west bengal. i had paid full amount (rs.1034627.00) on that day. after receiving the payment, they have never taken any positive action regarding this matter. car was booked through sales person mr. supriya kar and mr. amit ghosh. none of them have taken any action for the completion of the booking. at the time of booking somehow they promised to deliver my car within 3 weeks. till the current date i haven't received any service or information regarding delivery of the car. it is almost impossible for me to take any action regarding it. i have queried to mr. raja ghosh. his behaviour was rude and intolerant. two of your employees mr. victor guha and sakshi sri tried to help me out of it but couldn't. i am an aged person who solemnly received a bitter experience of the car-buying procedure @ mahindra & mahindra.
I will always spread this bitter experience of mine with all of my contacts keen to buy any car.

Debabrata de
[protected]

I rajesh kumar, have bought mahindra tuv 300 car from gps mahindra sohna road gurgaon on 12th aug 2016

This is the bring to your notice, this is a faulty product... Since beginning i am facing issue of voice coming from back wheel & steering voice...& fuel efficiency is realy poor... From beginning & first service i'm lodging complaint to get it fix... To both service center & showroom... But they are returning it back to me without fixing it

Pls help me to get the vehicle change with new car

Kind attn: mr. Roma balwani –head communications

Dear sir,

Our is one of the biggest unit of textiles garment export company functioning in tamil nadu – nammakkal district having employees more than thousand nos and we wish to state that recently we have purchased one no of bolero slx jeep (Model no : lmv car, maker’s name : mahindra & mahindra ltd, type of body : saloon, no of cylinders : four, month and year of manufacturing : august 2012, chassis number : maips2gpkc6h51238, engine no: gpc4h26643, fuel : diesel cubic capacity : 2523) and right from the beginning the vehicle is not running properly. The problem is we found that while moving it frequently got struck slowing speed and almost coming halt even if we raise the accelerator.

Further, we wish to state that we have sent our above said vehicle many times to your branches office of sks - salem and cai - erode for proper service but they could not find right solution for this problem as on today.

Since, the problem is still existing in the vehicle we have no other go except informing to you for permanent solution. It is not our intention that we have to complaint against sks, cai but to find permanent solution as our management is raising question on this.

For your information we have our own another your branded car tn 34 r 3737 varito but it is running properly without any complaint.

We hope you would take suitable remedy for this problem at the the earliest.

Thanks & regards,

K. R shanmugham
Gm-hr

Summer india textile mills p ltd
176/2 a kozhikkalnatham road, tiruchengode
Tamilnadu, india ph[protected]
Mobile no.[protected]
E mail: [protected]@summerindia.com
www.summerindia.com

Worst service experience with mahindra. They just show off but actually nothing in reality.. Just try to attract customers to buy their vehicles. I request the people who want to buy mahindra trucks plz don't waste your money in investing in mahindra... I think tata is best.. Mahindra is very poor in providing repairment services and spare parts... I am regretting why the hell did i purchased the vehicle from mahindra!!!

I bought a mahindra jeeto 6 months back for business purpose and just in 6 months it's wheel bearing, coupling, brake shoes, gear nd some other small parts damaged and there is no physical damage done from my side. They have even checked and its been 5 days already and they are saying the parts are not available in deoghar or anywhere in jharkhand. I bought this vehicle from deoghar which is my home town. And now they are telling to me wait for 7 to 10 days more. It is hampering my business and already i am at loss and i wll again have to face loss for 10 days more which i can, t afford to as my loan amount also goes from my earnings from this vehicle.. I want them to atleast give me another vehicle till the time they don, t repair my current one as it is there fault not mine and i m facing loss. But they are not doing that too. Dat is the reason i want to file a case against mahindra. Please help me in doing so.

Am from jammu. Gone to astro india bari brahmana showroom. I asked for xuv500 pamphlet, there was no pamphlet.. And when i complaint regarding this to manager she misbehaved and said that we dont have, go and di complaint wherever u want to do.. I was shocked that mahindra company recruit these kind o[censored]neducated manager.. Don't have manners how to talk with customers.. Please do have attention on this. Manager name is manpreet kour

I have sent my new mahindra xylo for service on thursday 20th oct 2016. Post 5 days also i have got my vehicle back. 2 times i have sent my vehicle back with driver due to unsatisfactory serivce.
Key points i would like to highlight are car was not washed, body not polished, tyres were not polished liners were not free.
I am really surprised to see such hopeless service from mahindra service center.
When service center driver came first time there was mark on door which happend due to service advisor negligence still he has sent a car saying with ok condition.

I have purchased M & M make XUV 500 W-10 top model. Paid the full amount along with loan amount 2/10/16 on the commitment that the vehicle will be delivered on11/10/16 Dasera ie. good auspicious day. The vehicle has been delivered on that day but till date following points are not cleared.
1. Till date registration number not received so can not take the vehicle out of parking for regular use.
2. No demonstration given to use the electronic accessories.
3. No standard accessories are fitted in the vehicle.
4. Mr.Mukund from Infinity never picks up the call & always busy in meeting.
5. No RTO papers handed over to me.
6. Very poor service given by Infinity autolinks.

Hi Team,
I am or was you can say planning to buyMahindra car so had been to One of the car exhibition in Mumbai, Dombivali region .The sales Guy over there Mr Pritesh it seems, was really arrogant with a attitude as if he was doing some kind of favour by helping with the car details.As a customer things like this are really frustrating because the person has no idea who is he dealing with and with this attitude you are not going to convince or bulid any rapport with customer .Because other brands had sales executives with a very pleasing attitude.I know mahindra wont mind a customer losing but yes definately not getting the respect..Just asked him if he can help with the features the response was a blunt NO i know he would be busy but there's always a way.Next statement was he is busy for entire day amd I was lyk wow(There was just 1 customer so i told him may be after that he can suggest it was again NO.i silently left the place ...Definately losing your cusotmer and cheers to your sales Guy Mr Pritesh as i remember

Hello,

Nice day to you!
Its very ridiculous to inform you that nobody was serious the raised issue by customer. From last 12-15 days over nothing has been done. Nobody take an action against the problem.
I don't know how Mahindra handled the complaints. If is this way they handled the complaints then its very worst.
No respond we received till that why it was happened. What, when, where, and Why it was happened. Just ignoring the things to make your repuatation.

But I think its not the way to maintain your repo. Solving the field failures issues and find out the exact root cause is the best solution.

I don't know why these kind of things going on and Mahindra is a repuatated group.
Apologize to say our problem was not resolve till after regular follow ups.

I have purchased Mahindra KUV 100 K6 Petrol version in February' 2016. It has a great issue of Mileage. Before First Service It hardly gave the mileage of 7-8 kmpl. When I complained regarding it, the Service Person assured me that after first service the mileage will increase. Even After first service I am hardly getting a mileage of 9-10 kmpl that too on the highway. Also while running the engine gives sound of Burping (Switch off the Music System and you can notice it). I really feel cheated by the Company and wish I would have gone for some another Brand. It is my first car and I really feel disappointed. Is there any means by which I can return your car? I really stuck by the mileage issue. The company need to understand that belonging to a middle class section we have very limited means. Spending approx quarter of my salary on Petrol for running the car leaves me penny-less and I am hardly left anything to save. I am really begging of you to take back your car and return whatever amount is practically feasible for it. I have taken it on Car Loan and I am over burdened by Car EMI's and such poor mileage. Please help me.

Regards,

PIYUSH SRIVASTAVA
[protected]

These 2 companies are cheater .Kinetic&mahindra.I have purchased a kinetic nova 135 .in July 2005 from badhwar kinetic Rohtak haryana.I want to buy some important parts but company is closed .Mahindra purchased kinetic motors but they are not helping me.Anyone help me.Its my humble request to take action against kinetic engineering.Help me please.I want grab rail, mobile charge point, side panels, new speedometer assembly, boot light.mahindra is not helping me.It is the responsibility of mahindra & mahindra to provide spare parts.Because mahindra & mahindra also signed a document with salujja motwani firodia, MD of kinetic group in, 2008 to buy kinetic 2 wheelers.I have contacted kinetic motors pine office for help.But they told me to contact mahindra.The showroom from which I purchased this vehicle I.e. Badhwar kinetic Rohtak haryana is already closed.So where to go help me.Vehicle registered number HR12G6551.HELP ME GUYS.

Sir my name shreesailamyaddav i purchased new xuv w10 from hydernagar showroom.20days back i given first serviceing in suchitra serviceing centre. After one week service i drive the xuv car on the road near rs brothers that time car left side back tyre buast. Same topic i expained yr executive replace the newtyre.. Thanks.. Assoonas possable yr customer...

My vehicle was taken for first 5k servicing. a single line scratch was there on right side from front to rear. it was deliberately done previously by someone. i have told driver and service manager to check if it can be removed. i was told there will be color mismatch and complete painting needs to be done. i told them to leave it as it is and complete 5k servicing. there was no call except one call on the money to be paid for servicing. there was no advice or input on status of servicing and time to come for collection of vehicle. i have to call them and ask them. i was told at 1630 that vehicle is ready but washing is pending and vehicle will be ready by 1830. again i have call and ask weather i should start from home to reach workshop. finally i m getting msg that vehicle will be ready when i m already on my way to workshop. on really there i m finding additional scratch mark parallel to old mark and staff is insisting it was there. i confirmed with my wife and kids who have come along with me in separate car for collecting vehicle, there was only one scratch mark and additional line was done by any disgruntled person from servicing centre. i left wkshop after doing payment. vehicle was totally wet from inside and mud marks were there and was shown to service manager before leaving.
Further right rear wheel visible wobbling was there which was not there before. no work is to done in alignment in 5k routines. but something has been done which has been causing wobbling. there is literally no monitoring of work and standards are really pathetic. i have to again spare time from busy schedule to sort this additional defect, simply due to unprofessional approach if servicing centre staff.

Bad services of workshop at amritsar. Not obey customer instructions. Services & working system very poor. Company services men not working properly. Not any one responsible services men in your service station or in your company at amritsar. Your company all service men are very lazy men. Owner are not interested to run your workshop. We have no option other wise we not go there.
Pb 10 dx 4081