Mahindra And Mahindra Complaints & Reviews

I have purchased a mahindra TUV 300 on 7 Oct from win win auto mobiles bhopal when they have opened their sales depo at indore.
the deal was that they will be providing matting, seat covers and complete bumper front and back in the decided price.

since the first day at the time of delivery i have to take the vehicle to service station as its Milo meter was malfunctioning.one of the arm rest is broken which was told that it will be replaced but no response.
at night also when i was parking the vehicle some sound was coming (which is still coming).
on the third day when i was on highway some noise from engine start coming

i called the sales staff who sold me the vehicle but nobody responded at 10 am.

i just switch off the engine and waited again when i started the vehicle it started and i went on tour as it was urgent
after that when i complained after calling them regularly they told me to take the vehicle to service station
on Sunday i took the vehicle to patwa automobiles and there they had a holiday. after waiting for two hours and shouting to go to court they told me no light is blinking at milo meter so every thing is fine we cant do anything till the computer says anything.
i told them that its a mechanical error and not a circuit fault that the computer will say but no use.

after two days again i went on tour and while coming back at 10 pm in night the front bumper broke and come under my car, i was at 80 miles /hr speed and suddenly it was a shock to me ., we just escaped from a deadly accident as we were driving on single lane and dumper was in front o[censored]s(my subordinate was with me)
we just missed death.
again after calling the sales staff they saw the bumper and told me that it will be replaced and you have to wait for few days,

after week of follow ups now they are asking 1500 rs to give me a fresh one

why??

this is made in india products and the quality delivered???
leave aside the sales and service part

I had booked XUV 500 through TVS Kochi on[protected].After going through the features described in the company brochure and sites like carwale and cardekho I opted W8 variant.The probable date of delivery written on the docket was[protected] and I had made full payment on[protected] and the invoice was generated on the sameday.On[protected] the sales executive Mr.Shuhaib informed me that Mahindra had made my payment in pending and I have to pay more as the W8 model is now coming with pushbutton start which was not there at the time of booking.After discussion I agreed to pay Rs.20000 more.On[protected] the vehicle was delivered and at the time of delivery the sales executive told me that the spare wheel is steel rim rather than Alloy as shown in the brochure at the time of booking.I fully agree that the owners manual show it as steel rim, but I booked the vehicle by seeing the brochure and I had to pay more for an extra feature which was not needed for me.Hence please be kind enough to provide me with an Alloy spare wheel or else refund the extra 20000 paid by me.
Thanks.

Dear concern,
I have got a mahindra kuv 100, earlier i was having problems with teh average of the car. somehow after great follow ups and complaints it got resolved to some extent, that too not 100%.
Unfortunately after that my car got hit and was send for insurance claim to your service station in noida. now it is annoying to wait for more than the promised delivery time period.
I feel like regretting every other day owning mahindra since i nought kuv 100 in some or the other manner. this time its the servicing issue.

Will mahindra give me the compensation of travelling in cabs till than or provide me with the backup vehicle against the same.

It is really frustrating and annoying.

Is there someone who can look into this issue, although i have already started spreading a ill feedback about the servicing and commitments among the peers.

Still if somebody can help, it would be a glad moment and provide me with my car.

Car number : dl 8c y 7630
Black kuv 100
Location :- @ sector 60 mahindra body shop

Regards

Shubh tandon
Red fm 93.5
[protected]

This vehicle is currently registerd no kl-16-q-3090 purchased through dealer tv sundaram iyengar & sons, kaloor, kochi branch in jun 2016 is being used as a school bus. the vehicle was delivered with appollo mark tyres.
The vehicle has hardly put in 5000 kilometers and tyres have worn out with some of them having threads coming out. the matter has been brought to the notice of the dealer who directed to manufacturer who in tern directed to the tyre manufacturer. all of them have refused to own responsibility and payment of compensation or replacement of faulty tyres or fault in the vehicle

Dear sir,
I am 55 years chartered accountant who purchased your premium brand xuv 500, w8 model in june 2013. i work as cfo for us consulting firm based in gurgaon. ever since its purchase the car has been run by me. since i have other cars as well this car is used very sparingly normally when the whole family has to travel. last week when i was returning to my home i noticed that the clutch pedal was not returning to its normal position when pressed for changing gears; but i somehow managed to drive the car and reached home. from the next day, i was travelling and only today got some time to tow away my car for repairs to sri durga automobiles, kirti nagar, new delhi. the wokshop team told me that the clutch related parts need to be changed including clutch set, s. cylinder, brake oil and fly wheel which will cost about inr 50k including labor (which i anyway will be charged even if i finally decide not to go ahead with the repairs on their confirmation of final cost and parts to be changed). following are some of the points which make me repent my decision taken three years back of buying a feature packed which turned out to be a sub-standard product:
• how come to the clutch of a premium brand wear out in just 34 k kms more especially when the car in driven only by me and that too very sparingly in cities like delhi and chandigarh?

• why no signals were noticed that the clutch plates were wearing out and would need replacement when the car was sent for service in june 2016 to the same workshop and car had at that point of time run about 31k kms? since then the car has been run less than 3k kms. how can all of a sudden all the clutch related parts wear out and need replacement resulting in significant cost?

• since i have been driving various cars for the last 20 years and have never faced similar issue in the past hence the argument of the workshop team that the excessive use of clutch while driving has damaged all clutch parts does not sound convincing.

• what prompts the technical team at the work shop to conclude that all the clutch related parts need to be changed even before the thorough checking of the vehicle? more especially when i did not notice any issues with the clutch (until it suddenly went down last week) and no burning smell.

• how as a customer i get comfort / assurance that all the clutch parts, as indicated by the workshop team, have actually been worn out need to be replaced? also please clarify what parts are covered in the two years extended warranty which i purchased in june 2016 on completion of three years’ warranty given by the manufacturer.

Based on above facts it apparently that there is no justification for charging this cost to me and this appears to be manufacturing defect cost of which should be picked by the manufacturer of the car.
An early response will be much appreciated.

I am mithilesh. i was going to buy kuv100 from k. s. automobile aburoad. but there is unexpected emergency happen at my home. now few weeks i will not be able to buy this car. but mahindra car dealer mahendra singh saying that you must be take this car. he is forcing to buy and saying that he had allready made bill for this car on my name. please give me solution.

Myself Mukul negi mobile no [protected] bought my dream car MAHINDRA SCORPIO VLX on june 29 2014 from Sterling motor faridabad. I am totally satisfied by my car.I love to drive it even I convey my friends to buy Scorpio. I love my car but whenever I see faded sticker on bonnet of my Scorpio than I really feel sad and disappointed. I feel too bad about my car. Image of my Scorpio is getting destroyed by faded sticker on bonnet.I feel bad and sad about my car. I feel cheated by mahindra. I have taken extended warranty too for my car. I love to drive my car but when I sit to drive and eyes go towards my bonnet than I really feel full of angry, cheated, sad bcoz I am emotionally attached with Scorpio even when I will replace my car definitely I will buy Scorpio again as I am attached with it and I will suggest my friends too to buy it. Plz see to
I request mahindra to take action for my faded sticker of my lovely car.

Today only i went to the mahindra authorised service centre in Howrah named supreme motors.There one of the service adviser personnel gave a false statement that my car's wiper water was stored & he charged an amount of Rs-244 plus VAT. But in reality when i checked the thing i found the tank of water was leaked & neither water nor chemical found into the tank as the tank was leaked. But the personnel named mr.ashis kumar gupta gave me the false statement that everything hasbeen done. When i protest into that matter & want the feedback, the service manager of that particular service centre gave me the clearvision bottle loose & can not give me the assurance of incompleted work's completion. Beside this the washing & cleaning of the car is worst in its standard. So in this regards i m highly dissatisfied & i m planning to lodge a complaint to the consumer forum for harrasment & compensation, if reply is not come to me within THREE WORKING DAYS.

This is with reference to the vehicle namely tuv 300 t8 silver color purchased from harbir automobiles in the month of august. It would not be out of place to mention here that the vehicle started creating major problems as discussed previously which concern directly with the engine assembly immediately after it was purchased and the said problem remains unsolved to this date.

Although it was assured by the team from mahindra as well as the officials of harbir automobiles that the car will be replaced as it is facing a major issue which probably has come up due to a faulty product from the very beginning. It is necessary to mention here that the said problem has still not been rectified as it was promised on various occasions that the car will be replaced and now further i am being told that the engine will be replaced at the max. It is further necessary to state that i, as a customer of mahindra and mahindra, have spent almost 10 lacs on the said product which is faulty to the core. After all the fake promises, i am now being told that the engine of a brand new car will be replaced which is not only shameful on the part of the company but also causing sheer harassment to me and my family.

I am highly disappointed in the negligence and such ill will behavior of the company officials and would not be agreeing to the replacement of the engine at any cost as my vehicle is completely new.

I am of the view that either the vehicle be replaced or my money be returned immediately so that i get rid of the problems being faced by me and my family. Even after spending so much money, me and my family have to travel daily by a borrowed vehicle which is causing a lot of harassment and humiliation to all o[censored]s. I purchased a mahindra product with a belief that i will not face any problem plus was assured by harbir automobiles that the product is great but to my shock and surprise, i was cheated and harassed at every moment by the company into purchasing a faulty vehicle. It would not be less to say that the company intended to sell me this faulty car so that it would get rid of a bad product and might have believed that the vehicle be repaired if it faces any problem in the future. To my bad luck, i was the unlucky customer to purchase a faulty vehicle which was intended to be sold to a customer even though the company knew that the same was at fault.

So, i would suggest that the said problem be rectified immediately by providing me a new vehicle or my money be returned immediately if the company is unwilling to continue it's relationship with a customer.

Regards
Ripudaman singh.

My vehicle kl36d9158 mahindra xuv, repair order number ro17j004944, was given for service at tvs service center kottayam kerala. It was fourth service and also i need a painting on the front bumper. One thing i said during the service to replace the rubber cover of my key. Even after reminding many times nothing was done in the case of key. It's very difficult to close and open the vehicle because of the damaged key. My bill was around 17000/_ but the message i received said final bill amount is rs.10714.54+taxes extra. For a vehicle of 14lacs and service causting rs. 1700/- they are not ready to change a rubber cover. It's pathetic.

I sohan lal agarwal purchased a mahindra gusto vx on 25.10.15 and within a year it's engine is not running properly and i complained about the matter with the customer care 2 times but they are lodging any complaint and saying that you check your warranty bookletand contact your dealer and nearest service centre. I contacted the service centre but they are wanting money to give service to my vehicle.

Dear Sir/Madam

It is for your kind information that I have XUV 500. One problem is 1st day in display screen. I have complaint on last time service also. but we have not got solution. Display screen size reducing day by day. You are request please change my display screen which is under warranty. Plz find attached file for display screen short. My vehicle no. is UP-16BC -4838

Mahindra quanto c8 model dec 2012 have given for service 12th oct 2016 at india garage velachery chennai to rectify back smog coming from silencer but still date there are fail to identify where is the issue every day telling one or other reason and doing one after other testing all but still they are searing in the dark. Its shame on mahindra service team….!
No idea when i will get my vehicle back.

Sir,
I had booked a red scorpio car on 22.09.2016. dealer name: supreme & co. pvt. ltd., solop, howrah. west bengal. i had paid full amount (rs.1034627.00) on that day. after receiving the payment, they have never taken any positive action regarding this matter. car was booked through sales person mr. supriya kar and mr. amit ghosh. none of them have taken any action for the completion of the booking. at the time of booking somehow they promised to deliver my car within 3 weeks. till the current date i haven't received any service or information regarding delivery of the car. it is almost impossible for me to take any action regarding it. i have queried to mr. raja ghosh. his behaviour was rude and intolerant. two of your employees mr. victor guha and sakshi sri tried to help me out of it but couldn't. i am an aged person who solemnly received a bitter experience of the car-buying procedure @ mahindra & mahindra.
I will always spread this bitter experience of mine with all of my contacts keen to buy any car.

Debabrata de
[protected]

I rajesh kumar, have bought mahindra tuv 300 car from gps mahindra sohna road gurgaon on 12th aug 2016

This is the bring to your notice, this is a faulty product... Since beginning i am facing issue of voice coming from back wheel & steering voice...& fuel efficiency is realy poor... From beginning & first service i'm lodging complaint to get it fix... To both service center & showroom... But they are returning it back to me without fixing it

Pls help me to get the vehicle change with new car

Kind attn: mr. Roma balwani –head communications

Dear sir,

Our is one of the biggest unit of textiles garment export company functioning in tamil nadu – nammakkal district having employees more than thousand nos and we wish to state that recently we have purchased one no of bolero slx jeep (Model no : lmv car, maker’s name : mahindra & mahindra ltd, type of body : saloon, no of cylinders : four, month and year of manufacturing : august 2012, chassis number : maips2gpkc6h51238, engine no: gpc4h26643, fuel : diesel cubic capacity : 2523) and right from the beginning the vehicle is not running properly. The problem is we found that while moving it frequently got struck slowing speed and almost coming halt even if we raise the accelerator.

Further, we wish to state that we have sent our above said vehicle many times to your branches office of sks - salem and cai - erode for proper service but they could not find right solution for this problem as on today.

Since, the problem is still existing in the vehicle we have no other go except informing to you for permanent solution. It is not our intention that we have to complaint against sks, cai but to find permanent solution as our management is raising question on this.

For your information we have our own another your branded car tn 34 r 3737 varito but it is running properly without any complaint.

We hope you would take suitable remedy for this problem at the the earliest.

Thanks & regards,

K. R shanmugham
Gm-hr

Summer india textile mills p ltd
176/2 a kozhikkalnatham road, tiruchengode
Tamilnadu, india ph[protected]
Mobile no.[protected]
E mail: [protected]@summerindia.com
www.summerindia.com

Worst service experience with mahindra. They just show off but actually nothing in reality.. Just try to attract customers to buy their vehicles. I request the people who want to buy mahindra trucks plz don't waste your money in investing in mahindra... I think tata is best.. Mahindra is very poor in providing repairment services and spare parts... I am regretting why the hell did i purchased the vehicle from mahindra!!!

I bought a mahindra jeeto 6 months back for business purpose and just in 6 months it's wheel bearing, coupling, brake shoes, gear nd some other small parts damaged and there is no physical damage done from my side. They have even checked and its been 5 days already and they are saying the parts are not available in deoghar or anywhere in jharkhand. I bought this vehicle from deoghar which is my home town. And now they are telling to me wait for 7 to 10 days more. It is hampering my business and already i am at loss and i wll again have to face loss for 10 days more which i can, t afford to as my loan amount also goes from my earnings from this vehicle.. I want them to atleast give me another vehicle till the time they don, t repair my current one as it is there fault not mine and i m facing loss. But they are not doing that too. Dat is the reason i want to file a case against mahindra. Please help me in doing so.

Am from jammu. Gone to astro india bari brahmana showroom. I asked for xuv500 pamphlet, there was no pamphlet.. And when i complaint regarding this to manager she misbehaved and said that we dont have, go and di complaint wherever u want to do.. I was shocked that mahindra company recruit these kind o[censored]neducated manager.. Don't have manners how to talk with customers.. Please do have attention on this. Manager name is manpreet kour

I have sent my new mahindra xylo for service on thursday 20th oct 2016. Post 5 days also i have got my vehicle back. 2 times i have sent my vehicle back with driver due to unsatisfactory serivce.
Key points i would like to highlight are car was not washed, body not polished, tyres were not polished liners were not free.
I am really surprised to see such hopeless service from mahindra service center.
When service center driver came first time there was mark on door which happend due to service advisor negligence still he has sent a car saying with ok condition.