Mahindra And Mahindra Complaints & Reviews

Sir
Its very regret to inform u about ur company that a vehicle which i bought from eram motors is only about 3 months having a clech problem only 3000km and is given for repair to the company and asking fund for repair. We bought this vehicle on 11th aug 2016. Mr. Aneesh sales team leader had informed us that without payment they won't release the vehicle mobile number [protected]. We are having 3 more vehicles from ur company and we r planning to take more since we r distributor of ioc our name almas indane services my number [protected].
Eram motors
Thrissur

* we didn't expect such a irresposible service from ur side*

On October 21st my Mahindra TUV 300's engine light went ON. So next day I took my car to the servicing center where they told me that my 'tank motor' was not working properly and asked me to order one in their parts department, which I did. They told me that it will take about 2 weeks to get the parts delivery. But now its about 24 days gone, and there's no reply form the servicing center. This way I'm not being able to take my car out. Totally not satisfied with it.

My mahindra xylo registration no. tn 74 am 7776 is single owner driver and travelled only 7000 kms. yesterday, while taking the vehicle to manavalakurichi (just 15 km from nagercoil) the clutch failed and my vehicle four wheels jammed and i can’t move the vehicle.
I called mahindra toll free no[protected] and booked the complaint about my xylo vehicle complaint no 208675. got the car towed to kodai automobiles service center nagercoil. today morning kodai automobiles service center nagercoil called (from mobile number [protected]) to say that the clutch has finished its life and needs to be replaced at a cost of my own risk cost. i cannot imagine clutch can be worn out in just 7000 kms!!! when generally it is supposed to last till 100000 kms. i was the owner of three mahindra vehicle before this issue never happened. i am v. disappoinment with this issue… please take a necessary action as early as possible and do favour to me
Thanking you
Henry rajan l
Cell[protected]
Nagercoil
Tamilnadu -629001

I have xuv500
My engine got failed in 9 months it got replaced after keeping my car for 3 months in sheetal motors in which i visited the showroom 12 times and i was miscommited.
I have my cluth failure my car is jus driven 52000km and expenses were 23000
I asked person how shall i pay as currency was banned they asked me to do by cheque and would get the car after its clearing
My cheque has been cleared
Person who took my car is also fooling and managers as well also fooling
Last time when i got my car from service there were issues several times and manager thrice.
Sheetal motor employes are all fraud
Please make this note to the owner of sheetal motors and mahindra do change the managment for real good customer service.

Thanks and regards
Ankit parikh
[protected]

My mahindra xuv500 registration no. ka05mq840 is single owner driver and travelled only 41000 kms. yesterday, while taking the vehicle out of the garage the clutch failed, i called mahindra hamesha and got the car towed to sireesh. this morning sireesh auto at electronic city bangalore called (from mobile number [protected]) to say that the clutch has finished its life and needs to be replaced at a cost of rs 21000. i cannot imagine clutch can be worn out in 41000 kms!!! when generally it is supposed to last till 100000 kms. i was the owner of scorpio before this issue never happened. i am thoroughly disappointed customer with this issue.

Regards
Chandrajit bhattacharya
[protected]

I have purchased 4 wheel drive scorpio registration no (jk01x 6401) from himalayan motors, srinagar which is one of your dealers which is under
Warranty
The gadget /equipment which controls the air circulation towards feet / windscreen etc. (5 options) was replaced once as it was not working.
Now, within three months it has again stopped working ;the above said dealers
Is still asking for one week.
First, my relationship with your esteemed group has been more than 12 years and this is my 4th scorpio besides purchasing many more commercial vehicles for my company.
My mobile no : [protected] is already registered.
So, kindly look into the issue and revert.

At the time to repair from Mahindra service center the company has not provided the proper solution even though we have paid the amount to them in advance. They are telling us that it is not our responsibility after taking car from service center. The clutch plate of the car has got the junk in it and all the gear systems is stuck in. It's creating the problem while drive. Now the mahindra service center is asking almost 45000 more from us.

Kindly do the needful

Dear Sir

Ref: Mahindra Verito Vehicle - TN 66 E 4221 - ref: repair order no RO17D000603 dated 07.11.2016.

I have faced self starting problem with my vehicle and dropped vehicle for service at T V Sundaram Iyengar & Sons Pvt Ltd (Authorised service station) No 141 Rajiv Gandhi Salai, OMR, Chennai - 41. I requested to complete my 50000 kms service along with the said complaint rectification. They have done the 50000 kms scheduled service and they said some parts have to be ordered which takes time. Then i got the vehicle delivered on 26th October 2016 stating that i ill drop the vehicle to service again after the parts arrived. Then after parts arrival i again left vehicle for service on 07.11.2016.

Even after 5 days the service station could not locate the problem. They told that ordered spares have been changed but still the problem not rectified. They are not sure about the problem and are attempting it on trial and error basis.

I have never expected such things from a reputed company including the authorised service station which makes me highly dissatisfied. They have also told that the laptop for fault finding is with India Garage and hence planned to get from them tomorrow to rectify the issue.

I believe that the service station are not sure about problem and they are not properly trained for it. You are making us inconvenient by making them trained with the customer vehicle. Now i need to pay the amount to that useless replaced parts also.

Make necessary arrangements to rectify the problem as early as possible. I trust that company will help me to get the problem rectified by providing necessary technical support.

My new Mahindra TUV300 T4 variant purchased from Angel Mahindra, Vasai, gives 8 Km per litre., as against 18.5 kmpl claimed by the company. After running for 1500 Km under different conditions, after getting checked with Mahindra service station, NBS Intl., Sewri, nothing improved.

It is a commercial vehicle, the fuel efficiency is crucial for running the vehicle on road. The car is permanently parked. Business stopped. The driver was fired for the mistake of the car, over fuel and mileage mismatch.

There should be some serious manufacturing defect in vehicle. I cannot trust service stations any more. Please look into the matter and arrange to rectify the defects immediately.

The loss of faith by closing services after starting business is another serious blow.

The dealer has been informed. So far no response from him.

I have approached the Vijayawada service dealer as gear's are moving very easily and steering also tight. I given my car by 10.45 am with prior appointment, service adviser has noted all my complaints. I given a call to him by 3 pm as he said mechanic been not allotted till that time, after 1 hr he called me up and said that they have not diagnosis the problem y gear's are moving freely. As per my knowledge there is no proper trained mechanics, i have asked him when u will tell the exact problem. He said that he don't know then I shouted him and asked about steering also then he is saying that he forgot about that problem. Then I screwed his happiness and went to dealer point.
Then he said that my car had a trouble of gear shifter mechanism problem and that part is not available and it will be get it done in 15 to 20 days. Again I shouted and asked until then i kept my car ideally then his supervisor came and convinced me that she will get it done in two days as it was available in Vizag...I said ok and came back...next day evening i received a call and they said that part will come in 10 to 12 days.
My Concern:
1. There is no proper trained mechanics
2. There is no proper service advisers
3. There are not maintaining the spare parts...even regular parts also
4. There is lack of communication to the customers.
5. There is no proper receiving

This is not only 1st time, from the last 3 years i have faced many times..every time i have to fight with them.

Dear sir
I have purches a Mahindra crde thar before 2 months[protected] from gehlot Motors Sikar Rajasthan
My car suddnly accdent on 27-10-16 & park my thar in gehlot Motors Sikar
After 18 days my thar will not repair becouse Mahindra Sikar say parts are no avble
So pls Mahindra is not a local motor company thar crde is not company off road car
I have many wrks in my life & business
"So pls contact with me for my gud rlsnshp for Mahindra"
Bhagat singh shekawat
S% devi singh shekawat
Mahindra thar crde 4wd Rj-23uc0045
Chassis no.ma1sl4bung2f52733
Engine no-Bug4f97272
Cntct#[protected]/[protected]

Hello sir,
My self Nayi HashmukhBhai Prahladbhai, I bought a Mahindra Pickup(GJ 02 XX 5050) on 12th March 2016 from Shreeji Motors, Mehsana. my car's Front two tyres wear out just in 7 month. i complaint to dealer at Mehsana about this issue but they didnt give me answer. so please do something for that and give me a justice.

Thanking You
Nayi Hasmukhbhai Prahladbhai
[protected]
[protected]

Sir,

I bought a new Mahindra Supro van(inv16R000873) from TV Sundram iyengar & sons Ltd Kollam Kerala. I have been facing the problem (front suspension and crank shift) since 20-August-2016 (vehicle had run 5000 km approx), but the service station representatives are taking no responsibilities and cheating me for last three months. I have lost a lot of time and money due to this problem. Please take the necessary action as earliest as possible.

Thanks and regards

Aneesh Banerji

Our vehicle goes to your service centre in mathura named atmaram enterprises on last month for service then they told so many parts will be changed for proper maintenance.
We gave him clearance to do best in his part but they change only chargeable items and not change under guaranty parts and said non available to him. And also suggest that these parts also available in Patwa motors Indore.
Today, In Indore, patwa motors take our vehicle after confirming of parts availability and after 5.00pm they said parts not available in their store and they are unable to chage them.

Am from Trivandrum
I have a bolero reg no: kl-16L4961
Its almost 45 days in your Trivandrum agency for repair they are not finishing the job
They are not giving the proper repair also
This is a repeat job last time also I given for this same complaint and they are fail to give me good service
What can I do?
Please replay vehcle is still under warranty

Hi,

To whomsoever it may concern,

This regarding a new buy of Mahindra TUV 300 T8 on 31st Oct on the name of Nikita Agarwal, vehicle no MH04 HM 6567.

We have booked this car in 4th Week of Oct and our pathetic sales representatives name was Mr. Nitin and his TL Mr. Sumeet from Infinity Autolink dealer in Vikhroli LBS. I have a list of complaint which is as below...

- Mr. Nitin is been continuously giving us false commitment and he has no solution to any damn query what we have asked, whatever request was made to him there is always a negative from his side.
- It was we who were calling him and asking the status over the car but there was not a single incoming call from him to show any concerns, car was decided to deliver on 31Oct but no timing was decided, so we were expecting a call on 30th but he had switch of the phone and I have to visit this stupid showroom to check at what time we will get the car.
- Car was suppost to be deliver by 10:30 but he did all his slow process and gave the car by 1pm.
- Car was not all washed there were finger prints of workers from inside, above all this illiterate stupid sales guy has that odesitiy to tell me that if it was not done properly then you should have said us we would have done it, if this was the case then why the heck do you even wash and give it to customer, we can go to 3M and do the needful.
- Insurance was not provided to me on that day, even for that I had to follow up with this called Mr. Nitin and then he gave me after request.
- During every initial discussion there was a common query that will this car be delivered on time and can it hit the road but there was a issue of number and registration as it was festive season, Mr. Nitin said if you buy a number and pay extra we can do the things faster and it will cost extra 10000/-, I did the same thing at 5000/- from RTO and gave the reciept to him but still he wasn't able to create the CRTM and register the vehicle.
My car is standing on parking for past 1week and this Infinity Autolink illiterate executive are only saying sorry and not able to help us further.
If this was suppose to happen then why the hell did I paid extra to RTO 5000/- as this same work could have been done by normal procedure by TC number, I paid this extra money so that my vehicle can be in use for outstation.
I am the only one who is following up with your sales exec for every issue there has been 0 attempt by him to solve customer query, this whole week I am being calling this Rude sales guy Mr. Nitin and reminding him about registration of vehicle and he is been giving me commitment everyday and not fulfilling.

In this whole discussion there is Mr. Sumeet who is suppose to be the most incompetent TL I have ever met in my life span who is knowing about each and everything but botherless to step in and and take charge, even he was suppose to call me but he royally ignore and reply us that he will call back but there is no revert from him. So at times I feel there is no point in saying Mr. Nitin as his TL is useless to train and Handel escalations.

However I have bared immense loss due to Infinity Autolink and would want to cancel the whole deal and want my money refund, we are complaining about this whole issue in nearby police station and also going present that copy to consumer forum.

This mail or appeal is to take serious action in these stupid illiterate incompetent sales guys so that no other customer face issues like me.

Would expect a revert on this as I am handing over this vehicle tomorrow to the showroom.

Thanks,
Unmesh More
[protected]

I have been calling up dealers in Gurgaon, Delhi as well as Noida for a test drive of new Thar. I have been doing this ever since the ban on registration on Thar in NCR has been lifted by Supreme court. However, to my utter surprise, non of the dealers in complete NCR has a test drive vehicle or even a vehicle on display so that one can see available features. How will a customer get a feel of what he intends to buy? Very bad!!!

On 27th september i have purchased mahindra xuv 500 chassis no. Maiyuzhhug6h12127 from india garage since the day of taking the delivery of the vehicle i am in immense mental agony because of the poor service from every one starting from sales executive to service engineer. At the time of deivery sales executive mrs. Kavitha promised me that executive will come to my place to explain the features of vehicle so far no one has turned on. While driving the right side is pulling the service people have attended but not rectified the problem. Boot sensor is blowing all the time.in spite of several follow ups and remainders there is no action done on above mentioned issues. I hope atleast from now on there will be proper response from your side. If these issues are not solved there is no option for me then to go to consumer court.

Regards
Satham hussain
[protected]

Wind shield front glass getting foggy in rainy and winter season as well as in evening. And there is no replacement after 3 months of purchase of vehicle. We are facing difficulties while driving in hilly area and also in plane area. What should I do. While driving from front side if any vehicle gives dipper we can't able to see front at all. Kindly guide us.

Hello Team,

I would like to inform you that I have purchased a Mahindra TUV 300 on Nov 03 2016 and same day I faced engine heating and speed slow down problem.

I was on Gurgaon- Faridabad highway with my wife and we were travelling midnight. I was really scary. I logged complaint but there was no immediate assistant.

Kindly review my complaint and call me at [protected].

Regards,
Gaurav Kumar Sharma