Mahindra And Mahindra Complaints & Reviews

Dear sir
This is to inform you that myself mr sanjay singh rawat my vehicel mahindra xuv 500 my vehilce reg. no is uk-07 bk0111
I give the car for the servicing in your mahindra & mahindra auth. service station indraparsatha automobiles pvt. ltd pera garh delhi very bad service and unprofessional managed by indraparsatha automobiles but i do not know mahindra & mahindra is very large group but why authorised for service of vehcile. of indraparstha automobile only one thing is mahindra & mahindra "customer is foolish meri tu gadi sale ho gayi na" i have follow up many time of mahindra & mahindra customer care for complaint agst service station but not response by mahindra & mahindra & indraparstha automobile pvt. ltd. - (contact person - g. m.-[protected] & mahindra customer care - [protected])
I requested you to take the action and repair my vehicle give me the right devilry.
O pls take the action urgently.
Thinking you

Yours faithfully
Sanjay singh rawat
[protected]

Dear sir/mam,

During delivery of kuv 100 on sept 4, 2016, i noticed that the bumper was damaged which was brought to the notice of the executive and his team lead. They assured me of the replacement but till date despite several follow ups, i am yet to receive the replacement for the damaged bumper.

Note: the officials at g3 motors are polite and assuring it will done within a couple of days but now it has been almost 16 days which i presume is delay in the service.

Regards,
Virendra
[protected]

Good morning sir,
My name is mathews pm (tel [protected])
I purchaised a vehicle kuv 100 k8 from tvs alappuzha on27th july2016. as per your tech. specification kpl for petrol engine is 18.5 km/ltrs. whereas iam getting onlybelow 8km/ltr.
And also while on use top gear (4th&5th) vehile vibrating.
Matter has informed to the concern dealers thru sales executive (non (availability of service rep./no contact # of aftersales dept. which suppose to be provided to thcustomer,)
Therefore i request you to look into the matter with top preority and sort out the issue at the earliest and avoid further cosiquances.

I had sent my scorpio with registration number wb 06 f 4953 on 06/09/2016 at shree automotive pvt. ltd. and had recieved the car from them today on 19/09/2016... and if you check my service records i have been mostly a dedicated customer for shree automotive and rated them best for their service so long...

The invoice number for this consignment is rbr17c005415. photo of the invoice is attached herewith...

Was satisfied enough with the work done by them until i heard a "khat khat" noise from both the rear wheels followed by a mere bubling from the rear end...

Stopped the car, even moved it at a dead slow speed to check the noise and reason for bubling... it was loud and clear... to my sheer astonishment i found that each and every fastening nuts of both the rear wheels are loose enough that they can be turned by hands only...

Its my humble question that is this the way you people, on whom we and our family depend solely, are serving your customers...

I am really shocked enough with the kind of people and even also with the quality of responsibilty of these service managers you recruit to serve us. are they not liable to check or rather they donnot have any pre delivery check up procedure?

Thanks to the almighty that i am here to write to you about the fact i faced today...

If you need any further clarifications please feel free to contact me at [protected] / [protected]

Regards
Biswarup bhattacharya
(m. d. enterprise)
Show quoted text

Dear sir
This is to inform you that I Mr Ramesh Shreerame my vehicel Mahindra Xuv 500 my vehilce reg. No is MH49B9983
i give the car for the servicing in your mahindra Provicial service center Nagpur MIDC branch REF ID[protected]
but your agency cant give me my vehicle proper time and can not repair
my vehicle properly right time ..so i requested you to take the action and repair my vehicle give me the right devilry.
so pls take the action urgently.
Thinking You

Yours faithfully
Mr Ramesh Shreerame
[protected]

service advisor name***vivek

I m very must disappointed by your services. this time i have taken up my 3rd free service, and again you people are on the challenge to not to provide a good service. To get a better service, i have tried in your mayapuri branch, bt that is the father of all the services. the worst service a company can give to his costumer should be taught by your company. Your service department executive named Ms. Ruchika Sethi of your Mayapuri branch has troubled me alot. Now i am very much sure that now-on-wards i will never ever suggest anyone to go for mahindra vehicles. Even though i am not also suppose to buy any kind of mahindra vehicles. "Rather u should hang up a bulletin board that contact us for the worst services, we are experts in it." Thanku for taughting me such a good leason.

Dear Mahendra Team,
First of all congratulations on giving us a Nuvosport a fantastic SUV, but at the same time I regret to tell you that your dealer network is the worst in the industry I have experienced. Let me take you through my story from the begging.
It all started from the day I went to take a look at the car. Same as all the sale team this sales team was also very prompt in attending me was explained everything about the exterior but they knew nothing about the interior and functions of the car. By the way I did not mind much because I had made up my mind to purchase this car. Now this team started showing all its colours. First thing extra money to do the car registration, they even deny me when I said that I will not pay extra money and will manage registration on my own because my brother is on a very high post in RTO.
2) They asked me to pay advance to book my car. Ok I paid 1.5lacs advance and rest my bank financed on the spot at the dealers office itself. Hear I said I will not purchase any accessories from them as I don't need them.
While taking delivery I was told that they have charged 18k extra from me by mistake and I have to purchase accessories from this money or wait for 8 days to get the cash or DD. Forcefully I had to purchase the accessories I did not want.
3) Then I was asked to take the car without number plate and they told that the plate will be given after a couple of days but it is still lying at the dealers place.
4) I was emotionally black mailed by the sales guy to give him rating above 9 or he will loose his job which I did for that poor fellow, for which his manager said that he will give me good discount on servicing.

Now comes the best part..
I was enjoying the drive of my car when I completed 3k kms and took appointment for servicing.
1) I send my car for servicing to the company showroom which was the biggest mistake I did. This guy came to pick up my car and I explained all the things that had to be taken care of and I was promised that the car will be delivered by evening.
2) They immediately gave me a account number and asked me to deposit 4K in it for servicing or the car will not delivered.
The question is how did they know that the charge will be only 4K or it will not be less than that ??
3) Finally I added their account to net banking but it was not enabled the same day so I asked them to send the car along with the bill and I will pay by cash but they denied saying that they do not except cash.

I forgot to mention, from the time I had given my car till evening I received exact 15 calls from them to deposit money in their account.

Finally by afternoon I received a message that my bill was 2800 but these guys were again calling me to deposit 4K only saying that there will be extra charges.

The day ended and I did not get my car next day I was told that the driver was not available and they can not send my car and I had to travel by taxi to collect my car.

Waooo the nightmare began. The car was polished and cleaned beautifully from outside but the interior was as it is when I had given instead it was smelling of cow dung and the smell has not left the car yet.

I had told that the dash board at the drivers side is making noise and is irritating while driving. While taking the car from them I was told that they had repaired and there will be no noise hence forth but to my surprise they have not even touched it.

The front bumper had come out a little bit which I had informed during giving the car but hear again total disgrace they said that the work station for this work is just next door and they cannot do it as I had to come personally and request the manager for his favour 👏👏👏

All this time I am talking about your Dealer Silver Jubilee motors Pune the worst I have ever experienced. And I take a promise to my self that I will never deal with this dealer in my further life.

Thanks and Regards,
Un- Satisfied customer
Pankaj Kuduchkar
[protected]

I gave my xuv 500 w 10 for serivcing in k.s motors mahindra servic center in chittorgarh rajasthan.
N they used my car for there persnal use n accident my car. Nw i want my new car i dnt want accidental car. Bcz this is mahindra's fault not mine..
Plz help me to solve this problem
Bcz companies service boy used my car for his persnal use . My car is tottally destroyed . I want justic plz help me. My national consumer doket no. Is 24191.
I dnt yet recived any gud responce from mahondra n mahindra limited.

Hi

I hv lost one crome piece from my kuv 100. So I went to service centre for new part many times but every time they told that company is not providing the spares. It is also not available in after market. So I just want to request Mahindra and Mahindra to provide spares for new vehicles. It will make company image very good and customers like me feel great on choosing Mahindra vehicle.

I have purchased Mahindra Bolero Vehicle bearing
Chassis No : MA1PS2GPKF5L34781 and
Registration No : AS 11/K - 4444 form
Smart Motors, Silchar.

But due to non availability of Service Center at Silchar I could not able to done 2nd service of my vehicle. Now my meter reading is 12000 Km.

So am in big tension. Please help me by providing Service at Silchar.

For this act of your kindness I shall be ever great full to you & oblige..
.

Today i went to Mahindra Showroom in Dehradun situated in Haridwar Road, i have to buy new Mahindra Thar.When we entered all sales executives are gossiping and after 15 min. wait not even single person came to us, even when we asked about any person few females are laughing at us. and one said " Leave it, we have completed our targets". i said " i dont think you people need and customer" we went from their and no one came to stop us.
I dont think so this kind of service Mahindra given to their customer, even though their sales targets have been completed. This was the most pathetic car showroom i have seen in my entire life.
Thats my promise to Mahindra i 'll not buy your car in my life.

Hi

Please find a string of emails relating to the challenge in securing the necessary parts for Mrs. Mooney’s Mahindra vehicle. Her vehicle was damaged in March 2016 when a tree fell on it during a storm. It is now 14 September 2016 and to date her vehicle has not been repaired and is still at the panel beater due to the unavailability of Mahindra parts. She is at her wits end. She had a rental vehicle for the first month and then nothing. She had to borrow a panel beater vehicle which is falling apart and she has been driving up and down to work at 100km a day for the last 5 months.

I have tried to call your customer care but despite repeatedly calling for the last half an hour, there is simply NO answer. I eventually called a dealer for an alternate number but alas….there isn’t one. I am now emailing you in a desperate attempt to get this matter resolved.

I find it totally and utterly unacceptable that the parts can take 6 months and now we have been informed of another 16 week delay. You will see from the emails what the vehicle looks like and the sub-quality of the parts that were sent to the panel beater. This is not on.

To top it off, Mrs. Mooney has had a knee operation and has had to drive that distance to work and back in a manual vehicle which has now resulted in further damage to her knee. She has been booked off work again today and may need further surgery next week. Had she been using her automatic vehicle, the driving of this old manual vehicle would not have caused further damage to her knee.

Im sure you will agree that the situation is intolerable and Mahindra SA now needs to step up and resolve this issue immediately.

My first request is that you immediately investigate this matter thoroughly and ensure that the panel beater receives the correct part of the correct quality by close of business today. My second request is that you provide Mrs Mooney with a courtesy vehicle from Mahindra SA which is equivalent to her own vehicle and with an automatic transmission in order to prevent further health issues, for the period until her vehicle is ready for collection. I believe this is the least Mahindra SA could do under the circumstances.

Please forward this to the necessary parties to ensure there are no further delays in the resolution of this matter.

Julie.[protected]@vodacom.co.za is my email address - I will forward the emails if you give me an address to forward to.

Julie Arndt
[protected]

Respected official,
I purchased a Gusto Scooty on 25th august 2016 and started using it the next day. At the beginning of very first ride it gave a self start problem . Thereafter I kicked start it but the problem did not end here. The rise was not smooth at all n jerks were felt from the engine.
On 27th sept 2016 I went to complaint about it in the showroom( khandelwal automobile, central Delhi) where I was ill treated by the sales man and the staff. I again contacted them the very next week for the same but in vain. Then on 6th September I complained about it on mahindra's service care number. A technician was sent to my place who told me about the FAULT IN BATTERY AND ENGINE MANUFACTURE but before taking any satisfactory report from me he went back and that too without repairing the Scooty. I then again complained about it on two wheeler service number. This time they took my Scooty to the workshop I.e on 8th September 2016 on the pretext of returning it back in 24 hrs bt it's been a week that my vehicle is still not with me but stranded in the workshop only. I want some senior official to look into the matter and atleast hand me back my Scooty.

Dear Sir
We had Purchased a vehicle mahindra bolero pickup model PU CBC from Raipur dealer Ralas Motors they had given the Damage Body Frame, And from last six month we are regularly complaining to the dealership, But they are not responding .sir we had logged a complaint for so many times in the dealership but the suitable response from there end, So sir please take suitable step against the complain this our kind request to you

I have purchased tuv300 on 21/09/2015, On 12/09/2016 when car was running on the speed of 70 to 80 kmph, Suddenly rear right side tire got Burst and it started moving to left side, on left it touched to a divider and then rear left tire also got burst and car tooked a jump and it had run on only front two wheels then when it got to ground it was totally in the uncontrol condition it took full left and get inside a farm which was about 4 to 5 feets down from the road then it touch to a small rock, by touching it front ride side tire also got burst.

COMPLAIN:-
If 16000 kilometers driven car and it is only 11 months old tuv300 T8 its registration number is TS16EH0050,
THIS TYPE OF CAR WHICH GOT TWO TIERS BURST AUTOMATICALLY WHILE RUNNING ON A ROAD THEN WHAT WILL HAPPEN TO US AND OUR FAMILY, IF SOME ONE WILL BE ON HIS WAY, IF SOME THING HAPPENS TO HIM WHO WILL BE RESPONSIBLE MAHINDRA COMPANY OR DRIVER

SO I DONT WANT THIS CAR AND WANT MY MONEY BACK .NOTHING ELSE AND IF YOU ARE NOT GOING TO GIVE ME MY MONEY BACK I WILL GO TO CONSUMER COURT
Contact No.:- [protected]

I have purchased KUV100 Diesel K8 model.

Vehicle produces too much vibration in 1st, 2nd and reverse gear. When complained, i got to know it’s because of 3-cylinder engine, and it’s a common behavior of this engine.

We CUSTOMERS, got cheated by Mahindra. What a bad engine you guys are producing and selling it.

Please stop this,

Engine is the soul of any Car...and if engine is faulty then how can we expect a car to be good.

Mahindra has to take some action and has to update all KUV’s engine.

I have purchased vehicle on May 9th and its only 4 months now. Almost 2 months vehicle was in service center, finding and fixing the hardness of the CLUTCH.
Again the CLUTCH hardness in my Car is back to its original HARDNESS 

From, Pushparaj C B - [protected]

My taxi cota refund cheque is not give it to me, to the mahindra dealer. I am purchase mahindra bolero zlx in october 2015. The dealer is not response to me.
The dealer is not paid my taxi refund my bolero regestration no. Is mp38ta0696
The dealer is mr kailash maithil mahindra company vidisha, branch of mahidra is bhopal. Win win auto mobile vidisha it is not paid the refund cheque

My vehicle is there with India
garage since Aug-20, 2016, this is latest date but before to that the vehicle has gone for redressal of problem four to five time, every time vehicle was kept five to six days, every time heat n trial was done and i was asked to spent money for repair and spares plus the days vehicle in your possession.This time is height, still i m yet to know the position and estimated cost.I had requested to return the vehicle if it is having cost more than Rs 20000, i am stuck, the vehicle is showing this problem since second year i kept it sending to Mahindra dealers and they kept on changing the spares please pull on the maintenance record of the vehicle, you will come to know the facts.if i will call only then some reply will come.
I want to elevate this issue to the higher ups .Also please pass on my concern to YVS Vijay Kumar appointed CEO of Mahindra First Choice Services Ltd.
Hope i will not need to go to Chairman Mahindra and Mahindra
Still with best regards (though it is height of my patience ever tested by anyone)
Suniel Ratra

मेरी tuv 300 model t8 जो अभी 2493 कि, मी, चली। मै आज पहली सर्विस के लिए आया। पाया गया कि आयल सवीच खराब है। सारा आयल लीक कर रहा है। कंपनी के पास सवीच available नहीं है। मेरा पिछले कल का समय भी खराब किया और आज भी। इसका जिम्मेदार कौन है। मै सरकारी employee हूँ। कामगारों का व्यवहार ठीक नहीं है। Head mechanic वता रहा है कि इस part के लिए 10 दिन लगेगें। नई गाडी ली है। वहुत दुख हो रहा है। मुझे गाडी की हमेशा जरूरत है। आपकी गाडी की यह शिकायत है। मै क्या करूं। मुझे अवगत करें। गाडी नं HP 43 2222 मोबाईल नंबर [protected] O.P.BODH VILL SHIM PO DOBHI DISTT KULLU (HIMACHAL PARDESH

Our xuv's ac blower Moter isn't working we've been suffering in this heat for the past 2 months the service centre namely 'Shuhul Motors Jammu' said it'll take a week, it's been 2. Months this is pathetic customer service, we had a patient to take to another city and we had no ac, our car was in the workshop for around 10 days for denting, resolve this issue asap, else buying a mahindra again would be tough for us, please provide us with a moter now, we've asked for the part since 2months, frustrated now., car detail
:- Owner:- Om Parkash
Engine no:- HJF4C14071
DATE OF PURCHASE:[protected]