| Address: East Sikkim, Sikkim, 737101 |
| Website: tamutourandtreks.com |
With due respect, I, Lalit Gurung son of Shri B.B Gurung, resident of Lingtam, East Sikkim, beg to file this report for favour of your kind information and consideration, please.
That during the year of 2014th August, I have purchased a Mahindra XYLO H4 Vehicle, bearing Reg. No: SK 01 Z 0417, Chassis No: MA1YA2MLXE2E44948, Engine No. MLE4E15116, Manufacture 2014, Colour: White from your esteemed Showroom.
That unfortunately, since the month of MAY, 2016 the side Vehicle has been sustaining major car disorder malfunction thereby sometimes automatically switching off the vehicle, unnecessary engine heating problem, meter reader and indication malfunction, non-starting of engine, malfunction of break. Hence I have to take my side vehicle to your service station thrice a week which is hampering my business and depriving me to perform business through my side vehicle.
It s pertinent to state that due to the side disorder malfunction of the side vehicle, it is posing engrave danger to the passengers and driver while travelling and plying the side vehicle since various unfortunate incident has already occurred jeopardizing the lives of the Passenger/ Tourists and the Driver and my family members.
To woe and affliction that has been sustaining by me has no bound and the best solution for the same is to approach your good-self for favorable necessary action.
Mahindra And Mahindra customer support has been notified about the posted complaint.
Efforts taken to repair have made things worst. Within 3-4 months of purchase vehicle paint and metal got junked, getting rusted within the paint.
A very disappointing quality control from mahindra.
Shailesh yadav
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