Mahindra And Mahindra Complaints & Reviews

We bought a brand new xuv 500 from indraprashta mahindra (warizpur - delhi) a month ago and while selling they told us that the three services (5000 kms / 10000 kms & 20000 kms) will be free of charge. today we sent the driver all the way from sonipat - distance of about 50 kms and we were told that only the labour cost is free and we have to shell out +/- inr 4000 for the said service. very bad experience. just to sell the vehicle they tell all kind of lies. hope some one from the company take an action.

I went city in mahindra shoroom.but thear sales exucative deal to coustmar as that cock and tell to custmer that price not be less and ragistration and insurance done by me. sales exucative tall that veacile purchases by outher deler than you dont obten service of ouer dilership.this is limit mahindra is too poupler brand and deler is disided of ouer monopole.coustemer shoud be irretated of brand and deler.so this is very dangures for mahindra becose price are difrent of same brand vahicale

Not getting proper service at service centre has many promblems in engine and fuel indication nt working properly 4m start mahindra centuro . Spares parts not easily available in showroom nor service centre nor in local market a major draw back of mahindra two wheeler. Not at all costmers satisfaction after use nor in service . Fasle commitment given by company

I bought my kuv 100 k8 petrol from eram motors thrissur, kerala on 26 march 2016. next day i found som diches on bonnet. and i complaint to agency. they told this issue they will inform to mahindra and they changed the bonnet. recently the engine noise become loud. the vehicle run only 1200 km. mailage also very poor. i lost my 7 lakh by trusting on mahindra. i am not happy with this vehicle.

Please read full mail

Problem in gear and later in abs system within 2 hrs of delivery of car

Major 2 issues —

Issue 1-

As per promise by deep and sarvesh was promised for personal discount of 20% on insurance and as per them and face to face chat they will pay full payment.

But when i got insurance papers the premium that was paid was less to actual promised, so i went personally to show room for payback of difference money, deep asked to speak with senior person and after making and explaining him all things he told will take care and will call back.

But in evening when i got call from deep he totally denied and told if i want can cancel the car.

This was worst customer experience and i feel this is harassment from executive and g3 motors.

Issue-2-

I was promised for delivery of my vehicle on sunday 17.07.2016 at 11.00am, on reaching show room vehicle was not ready and told us to wait for 15min since they will have to send for washing, but even after waiting for 1 hr it was not done, later due to muhurat we left show room without delivery, and height was that without delivery they gave me feedback form and requested very hard to give all 5 star and good rating or else he will have problem in increment, so on request i did and what happened in the last no delivery on time. So even after everything was well confirmed and informed what is this delivery i have bought many vehicle but even after all confirmation such bad service for delivery.

Please note delivery of car are some happy moment of customer which g3motors do not feel.

Most major issue-

Within 2 hrs of delivery of car, in 5th gear car was getting stuck, i called at show room and they told me to get the car tomorrow which i did and later after speaking with technical head vinay, he told this is common problem some new extra parts has to be fitted, so when you clearly know this cars has such problem should have been checked well before and later delivered.

Mahendra should recall all car since maximum complain are of gear box and when you know this and have developed extended part for it why not to recall and make customers happy.

Secondly the next day when show room delivery person came to pick up my car he told me very clearly and loudly that i took your this car to vasai for passing and this car had problem of 5th gear and already informed this in workshop and showroom, this is serious concern of mahendra goodwill even after knowing everything delivering car in bad condition.

After 3 days car was been given to me, later yet another new problem in car abs light started flashing that mean now new problem with breaks.

I have paid for this car and not buying in free so why such kind of service.

I will suggest very one not buy mahendra car any more.


http://www.complaintboard.in/complaints-reviews/mahindra-kuv-100-l467150. Html

Looking more than 25 complain within 1 week of buying new car.


I think this is the same case with me

http://auto. Ndtv.com/reviews/mahindra-kuv100-review-1266161

Haul dev 2 months ago
I want to tell me what exactly happen with me first i visit "atmaram mahindra" showroom in agra to take a test drive and i liked kuv100 then decide to buy it this is our first car so we don't know much about technically issue and also we didn't checked the car too closely they told me they have 3 month of booking and we have to wait for that time then i say then i will buy another car because we need it in same week then then i walked away on next day they called me and said they have white kuv100 k8 available (Where a day before they told me they have 3 month booking but i didn't think that much and bought it) and on 20th april i bought it and next day when i am driving on highway the suddenly engine got breakdown on highway and steering jammed on mid of journey suddenly hopefully our life's are save and also car too then there pickup vehicle come and take to to workshop then i decide to want replacement because no one want to waste his money this kind of car which getting problem on next day when i speak with they they said they will not replace and they have many cars which get this kind of problem on same day bu they don't change them they only repair them and saying car is fit and there is no issue just small issue which fixed now and wasted my whole day and did nothing to solve my issue even the md of showroom refuse not helped us then next day it again have some, some alignment issue and break issue and then again they spoiled our day of saturday in end of day they again done nothing and called me come back on monday then i come back and then i again speak with them about changing the car because it getting issue day by day but they again refuse then then i make them offer to buy a another high price car and which is nuvo sports n8 then they say we need to speak with boss and boss also getting agree and told me car is not registered yet so they can change that if we buy nuvo sports make a condition for us we need to bear loss of 25000 inr if we want to change it and also we need to wait upto another client buy (They said they have many booking so it will get sold fast don't worry about that they said on tuesday (Next day) it will surely sold 1 guy from them checked the car and take delivery and said to we will inform you once it get sold then i hand over them all next day they called me you can come and get your nuvo sport is ready then i went they again spoiled my whole day after 5-7 hours they come to me and said that car is not sold because that have many issue like like scratches, dents and customer refuse to buy it and we cant deliver you the car you need to wait more and told me you need to wait more i will dent paint it and try to sale it again i tried to contact them but not gone any solution then then i complain to mahindra customer support 4 days they spend and tell me eveyr day some one gonna call you and you get you solution today but nothing helpful from them then i get call from showroom that the car has 2 tired with cut and also it have new issue like dent on bumper many scratches and blah blah then i asked them you take delivery and checked it his typical answer i didn't checked it and they blaming me i did all that and give them after 10 days because i complained about them and also not got any solution form customer service they also told me same things and tell me he will contact me with solution but still got nothing and also on the day of problem i give them the tank was full with petrol yeah some liters used because we drive it little but when i come to saturday see the tank was empty there is only petrol last to reach upto petrol pump which is within 2 kms of showroom, i told them they said that used to serving i asked to all petrol they said no then i told them tank was full they said to me do you have job card (Since i am new i dont know much but they have responsibility to give that to customer to get it for service but for that they also blamed me and also tell that was used to take trials of car that is working fine or not then i asked about mileage of car they said 14-15 kmpl but when i checked the meter that show 195 out of that around 100 kms already ride before deliver us that time they said me that because they check every car after manufacturing it and take trail of 100 kms then i told them i was full the tank of 35 liter and total used 194.5 kms and tank is completely empty now so how is possible mileage of 14-15 kmpl, they again tell me my mistake that i have not make job card that the reason and they cant help on that too now they called me and tell they want increse that 25000 to more because they serviced it and dent pent changed tyres and also not gonna give me nuvo sport then told he they will surely sale it on this tuesday and will order another nuvo sport to me for my choice color then i asked him it really gonna happen or only chances they said they are not sure but if got sale then they change it otherwise i have to wait again they sold me faulted product like they are selling now because its impossible to them manage a car for me if they have 3 month booking and i am getting it next day so beware they are not fixing issue only reselling faulted cars and also there is i don't think they have demand because on 18-19 they have 3 month backlog and now they dont even have a client for a car its wired or fake so overall service of company is very very poor no one gonna help you today is around a month going to pass but i stil dont have my car they have worsted support ever i recommend everyone not to buy this if anyone want to ask me anything contact me they are corrupt they only want me to lower the car price i asked them to give me chassis number because i want to file a complain they denied and i ask them about issue with cars on paper they again denied they said car is perfect and they not gonna do anything i have only way is wait until it sold rahul co. No. [protected] so after not getting solution i am going to spread this message everywhere so everyone can save them from this kind of company until i am not get changed car and warn every one to not deal with them

My vehicle some four months back while driving suddenly started alarming with low brake fluid level and the a/c stopped working. When i checked the brake fluid levels it was ok. So i took the vehicle to india garage and explained to them the problem, they said they will check and let me know.
After five days they came up saying your vehicle is ok and they we have to change the shock absorber. After everything was done they charged me some 20000 rupees and i took the delivery of the vehicle. While driving back i found the the same problems again. I called them back and they send their driver to pick up the vehicle, they kept the vehicle for a week and returned it. For my surprise the complained was still there and nothing was done. This time i took the vehicle myself and they again kept the vehicle for one week and called me saying the problem is solved. This was just before ramazan.
During the month of ramazan i was in makkah for one month, and when i came back used my vehicle the problem was as it is.
The whole episode is four months and they are not able to rectify the problem.
Please look into the matter and get my problem solved immediately.
Thanks and best regards,
Mohammed cheyyabba.
Mobile : [protected]
Vehicle no. Ka 04ml633

Gud mrng sir

Meri gadi number rj 40 ga 1156 hai jo bhiwadi dealer se purchase ki hui hai. Usme. Kuch problem hai jinko dealer koi sunvai nahi kr rha hai.
Problem.
1. Fog lamp switch
2. Battery dry always
3. Central lock
4. Diesel meter

Ye problem lekr main bhiwadi js fouwheel mein gya to wha jawab mila ki hmre pass electcian nahi hai aap isko dharuhera lekr jao to ham dharuhera lekr gye to dealer ne bataya ki ye item company feted nahi hai aur ye hmri warrantry mein nahi ate ye sb bahar se lagwaya hau hai. Jbki ye sabhi chize hame showrrom se feted di gayi hai. Iska matlb dealer ne hmre sath 420 ki hai. Aur ab servise ke lye bol rhe hai gadi ko alwar lekr aao jo ki possible nahi hai kuki hmre yhase alwar approx.90 km hai. Ya to proper bhiwadi servise dilvayi jye nahi majburna mjhe conusumer court ki seva lena hogi. Jiska haja karja company ka ya dealer ka hoga

Prem chand aggarwal
Bhiwadi
Mob. No.[protected].
Balram aggarwal (Adviser)
[protected]

Thnks

I am customer of mahindra xuv500 w 10. i purchased mahindra xuv in the month of sep-2015. 1st issue started in the month of mar-2016. the concerned dealer (neon motors - vizag, andhra pradesh) has classified as a manufacturing defect and they took almost 15 days to fix it.

Now, recently we had an issue with the clutch. when, we took to the same dealer (neon motors - vizag, andhra pradesh) they told that clutch is corrupted and need to be replaced. they are asking us to pay around rs. 25000=00 to get it replaced. my vehicle is under warranty period infact we also have an extended warranty

We were trying to reach out to customer relation manager or gm of neon motors but none of them responded back to us.

As, it is under warranty, we sincerely request you sir to please look into the matter and request you to get the clutch replaced with a free of cost

I bought new xuv500 w10 last month from nbs international ltd chowpatty branch and registered no is mh 43 aw 3213... But from day 1 getting problems... 1: wheel alignment
2: stearing out from left hand side
3: wiper not working properly
4:major leakage problem from inside car from back side from roof top last seat suffering in rainy season.
After paying big amount our family r not satified with xuv500 w10 repalace it and this car is not good me from day one getting such problems which is not good us.
Hitesh salot [protected]

Sir my car tire has been burst about 5 or 6 months ago mahindra service center se ladka aya tha service centre se usne tyre burst kr dia maine complaint bhi karwaye lekin mere koi sunwaye nhi ho rhe h maine car indraprastha automobile se li hai peera garhi delhi se wahan ke managar mr. Sumit se bhi kafi bar kaha lekin no responce from der mr. Sumit kabi kch kehte h kabi kuch me bht pareshan ho chuka hu ab yeh last car h mere mahindra ki ab life me in coming future i cant purchased any mahindra car. I am giving u 2 days of time bcz after 2 days i have to leave delhi for some days so plsz my both 2 tyre will get changed now my 2 nd trye has been burst new car h even a year is not to be completed very cheap tyre quality plsz i request mahindra to changed my both tyre positively and even the showrom managar is not good. From 4 month he is giving a silly responces to me so plsz its a humble request to mahindra to change my tyre in 2 days. Otherwise when ever i camr back to delhi i will surely complaint to consummer court thanks

THis in refernce to bilaspur auto center service experince. from last 2 months m facing stering problem for my xuv 500, 3 times my suv has gone for same problem to the service center but every time they come up with new excuse n are not able to sort it out.
i regret to inform u if same is the exprince nobody is going to get good feedback for m&m from our end as we are existing user.
so requesting u to kindly look into matter and do the needful.
regards
sn lamba

I gave my xuv 500 registration no rj31ua3080 for repair at avc motors bathinda on 7july2016 and got it back on 15july 2016... total bill was 71133 which i paid. bill no is rbr17a000306. service is so poor that i m hopeless... as right side headlamp was changed but when i tried to ignite the light in night i found that bulb is not there in the headlight.
2... front bumper was changed but screws with fender lining not fitted on left side.
3 i specifically told about breakage of pressure sensor on left front tyre and gave them the broken sensor but they didnt cheked and replaced it.
I lodged complaint on toll free no 2 times but didn't got any response...
Now this is my last try and if i don't gets any proper response i will go to consumer court...

Date: 20.07.2016

Dear sir,

Subject: regarding regular failure of turbo engine of xuv-500

I have purchase xuv-500 from your authorized show room which have registration no gj 16 bb 5040. From the date of purchase to till this date, vehicle facing small to big problems at regular interval though i am regularly servicing my vehicle only at your authorized service center. I am really disappointed with this kind of working condition of my vehicle.

From last some period, i felt that my car has some major problem so i sent my car at your authorized service center in ahmedabad. I received information from them that there is need of turbo engine replacement. I agreed and they changed it at 33, 000 km of vehicle run.

After just 20, 000 km of run, again i got some problem and handed over my car at same ahmedabad authorized service center and till this date it is with them only.
This time also they informed me that again we have to replace turbo engine and i have to bear 50% charges of the total bill raised after replacement of engine.

I am very much disappointed with all this and my questions are
(1) how turbo engine fails in such a suv type car?
(2) how is it possible in such type of vehicle that small /big problem arising at every regular intervals?
(3) is newly replaced turbo engine capacity only 20, 000 km and doesn't have any warranty for new one?

Dear sir even small family car run smoothly for near about 1, 50, 000 km.
Above all mentioned problem clearly indicating that from the date of purchase i got vehicle having malfunctioned engine.

I am very much disappointed with all these issues.

After replacing the engine, if again my vehicle will get any problem in short time who will be the responsible?

So, requesting you to check my full vehicle precisely and to solve all the problems as early as possible or hand me new car by replacing this defective piece.

I heavily paid for this vehicle, its insurance, its service and to maintain it.

It`s my humble request to solve all these as early as possible and please do not force me for any legal action.

Nikunj l. Hirani
Ankleshwar

Sir
I book a new scorpio s10 in susee mahindra madurai in may 2016. They said we i'll give delivery on next 1week, but not. They still won't gave me a proper details about my vehicle, i asked about the tracking number last week but they told me tomorrow for last 10 day's.

I ever heard this type of worst service in my life. Mahindra's worst customer service. Plz pay back my money or else i'll go to consumer court.

I rakesh kumar r/o bhatwan p. o. basantpur teh. sarkaghat distt. mandi h. p. purchased slx balero on dt.11/06/2016. but am not satisfied with your product due to roof noising. whenever i am driving it. it make noise for this problem i also complaint with hamirpur (himachal) office. but i am not satisfied with their answer. they said that all blero are like this problem. kindly solve this problem as soon as possible. other wise i will to consumer court. i am very disturb my family members are aslo want to change this jeep. i spend rs.9 lac on it. but i am not satisfied with this jeep.

Sir
It is brought to your kind notice that i had purchased a scorpio model s10 from prime auto mobiles (Mahindra dealer) faridabad. The no of the scorpio is hr51 bj2804.
Now it is three months back when i had purchase this but till now i have not get any rc of my vehicle. I have contacted so many times to the dealer regarding rc but he neglects everytime and because of this i suffers a lot.
If i am not geeting my rc then i will go to the consumer form regarding this.
So you are requested to do the needful in this regard and help me as earliest as possible.

Ajeet singh bhati
[protected]

I have recently purchased my new xylo (8 seater) top end model h8 from mahindra global gallerie, thane at an on-road price of rs 12, 76, 000/-. This was purchased against exchange of my old xylo e8 of 2011 (8 seater).

I am completely unhappy & disheartened and would like to mention that the new xylo is a big disaster compared to my old xylo. This is because it has been stripped off all the luxury (As compared to earlier models) which was of equal importance to xylo lovers.

The new xylo is stripped off the following important luxury features:

1. Driver and co-driver seats are not comfortable. They are made smaller in width
2. The hand rest of driver & co-driver seats is made smaller in size, so it is not comfortable.
3. Inside hand rail over the middle doors of both sides is made very small. Very unsafe while boarding or alighting.
4. Back trays have been removed from the front seats.Inconvenient situation now.
5. Size of the back pockets of the front seats is reduced. It cannot even hold a4 size documents or file.
6. Steering wheel thickness is reduced, so we are deprived of the real suv driving pleasure.
7. Multi-functional steering has been provided for name sake only. The design and the comfort o[censored]se, is absolutely hopeless.
8. Multi-functional steering wheel control buttons are of very poor quality.
9. The music system is also provided only for name sake, as it is of very poor sound quality.
10. The revolutionary xylo clock with speed display has been completely changed to a very poor and small display clock.
11. The speedo meter panel is of very poor design and quality.

It’s a real shame that the responsible people in mahindra are effecting such changes to reduce the manufacturing costs and depriving customers in this competitive world.

I came here for second service, very poor service that gave us and everyone.. I wait here a whole day with lot of distarbunce, disrespect, totally i felt like why i take such a stuff tuv.. While taking this car so many have told mahindra service is not good i have ignored but i realy felt this. There is no vehicle but at last for washing i wait for one and half hours.. We take a car for luxury but what a stuff it is

I brought a new tuv300varient t8 amt on 4/7/2016;at this time i got only exchange bonus rs15000 and rs5000 for corporate bonus. but nowadays i saw an advertisement of mahindra from a daily. the advertisement shows rs 57000 offer at the end of july 31st. as per the advertisement i contact my executive mr renjith and team leader mr. ebin of t. v. s mahindra, maradu, ernakulam. they refused the offer and telling that "you are not eligible for the offer" therfore i request you to allow me the monsoon offer as cash or as accessories

Thanking you

Hi

I left my scorpio for emergency service and its more than 12 days and they are dragging like anything…. I had a fight with them when they refused to take my scorpio under emergency and because of that they are delaying the service.


Can you please share the escalation matrix that needs to be followed for any service center? Or can anyone call me to discuss on the details?