Mahindra And Mahindra Complaints & Reviews

This is my 2nd worst experience while servicing and repair at Supreme Automobile, Bhiwani. My car met accident on 5th August and I placed my car for repair at Supreme, Bhiwani. I have a cashless Zero depth policy for the same and at the time of hand over they accepted to do repairs as per policy. Presently I am residing at Noida. On 18th Supreme peoples told that parts have been received and they will handover the vehicle on 21st or latest by 23rd evening. On 23rd morning they told me to collect car at 16hrs. When I reached there they asked me to pay approx 52k before delivery, when I asked them this repair was done against a cashless insurance policy, they told for availing cashless benefit, I should wait for another one week or 10 days. Behaviour of local staff was nowhere justified. This TUV is my second Mahindra car, earlier I had a top model Xylo and now thinking about XUV7OO bu these type of incidents forcing me to shift to another brand. Some of dealer like Supreme are destroying the brand value. They should have told everything to me in advance or earlier, I am using cabs since 6th and today came to collect my car by Taxi from Noida to Bhiwani. Really very disappointed with these people's behaviour. Earlier also 4 year back same type of incident happened with this service station and I make distance from them but now think that there may be some behavioral change, so reached to them again bu I was wrong, they will never change and suggesting peoples to stay away from them. Now again I am going back by Taxi to Noida without getting my car back. Really disappointed 😥😥

I am an owner of XUV 500 W11 which I bought on January 2020. I have been doing the services on regular basis and there was no rough use of the vehicle. Inspite of all these, the battery installed has failed on August 2021. This shows how poor the quality of the products installed in the vehicle. Feels really pathetic for the experience had with Mahindra. I should suggest the company to keep minimum standards and warranty for the products for such a premium vehicle.

I have been suggested to replace the battery with in 18months of purchase of a new car!!!

Mahindra should feel ashamed of spoiling the trust of an Indian citizen who preferred to take an Indian vehicle.

I expect a feed back call or responsible action from the concerned.

Break sound from front when break applied

I have purchased Mahindra XUV 300 W8 opt(p) on 19 Jul 21 from Raga Motors Pvt Ltd. The details of veh are as under:-
Chasis No MA1NM2NM1M2B60625
ENGINE NO NMMZB38410
HSN CODE 87032291

While doing 1 st service after 1000km. It was noticed that it has defective Clutch plate. On enquiring the reason given by service centre that due to rough use the clutch plate got defective. Kindly resolve the following query:--
1. How within a short period of 1k km the clutch plate has become defective. Whereas the veh has not been mishandled by owner.
2. The reputation of veh is in question due to thisdefective clutch plate.
3. No pre sign of defective clutch plate has been notice by owner like smell of burn ing and other causes

This is about the complaint that I am having with my Mahindra XUV500. I bought the car on 2015 December and now I am facing a gearbox issue. I had the extended warranty and it expired on February 2021. Th complaint got to be known on August 2021. The car was properly serviced on regular intervals at authorised dealerships. It is sad and disappointing to know that the gears are having trouble while the car has only clocked 70, 000 kms. The gear box assembly costs Rs.1.44 lakhs which is a huge amount. I am asking Mahindra to do something in this regard.

My XUV300 W8 Petrol model is 2 year & 2 month old and so far traveled 18000km only. On ill & ungrateful day while driving on Yamuna expressway car suddenly stopped. There were no indications on dashboard before hand. Engine temperature & coolant level were ok.

After arranging Toe vehicle I took my Vehicle to nearest Mahindra service center at Etawah. There after 2 days of diagnosis technical staff observed that one valve of Cylinder-1 is missing and Cylinder-1 piston is damaged badly (Photo is attached).

Service center team took up this matter with Mahindra team. After 10 days Mahindra team concluded that "Exact root cause can not be confirmed however it seems to be due to some particle came on the piston and caused this damage".

Matter ended with open ended diagnosis.

Mahindra has not accepted that engine got failed due dislocation of valve or metallurgical failure of valve.

How can engine of 18000km old Car fail like this. Engine parameters like coolant level and temperature were normal. There was no sign of water ingress into engine.

Ultimately I have to buy new engine for my car worth around 1.7 Lakh.

As i would never again in my life buy a Mahindra car after this kind of bad experience and i even regret buying one.

Mahindra should do through analysis of this incident. It is either design defect or metallurgical failure.

WHY SHOULD A CUSTOMER SUFFER BECAUSE OF THE MISTAKE OF YOUR DESIGN DEFECT OR METALLURGICAL FAILURE.

I booked the vehicle on vayalat mahindra automobile on 16/07/2021 and delivered the vehicle on 20/08/2021 today, very badly encountered on the part of the dealer today, No documents were provided when the vehicle was delivered, the vehicle was found to be moldy, the vehicle was only washed with water and no fastag was provided.

Sir bolero b6 ka paisa humse adhik liya gaya...Invice ke hisab se rs 958261 hota hai aur humse rs 999000 liya gaya 40739 adhik...Up44bb7640 .Ahatram mob no [protected].

Two days before we have given our xuv500 for service in mangalore vehicle registration number KA19ME5550 and to change the oil and filter plus petrol gage sensor .Today 19th August we received back the vehicle with the bill 25000 Rs And the service was dissatisfied the car was not washed properly just sprayed the water top of the body inside the bonet not cleaned. I[censored] required any photos I can attach. Even we called to the supervisor he told to send the photo but no any feedback to us. This type ir responsibility we had not expected from mahindra. Sorry to say that we made a big mistake purchasing mahindra.

Dear Sir,
I purchased an xuv 300 w8(0) which was delivered to me after almost 4 months post booking on 05 July by Harbir Autos Chandigarh.
The Agency never had a car to show to a prospective customer and therefore no test drive. I still chose this car based on feed back from the environment. The delivery of the vehicle is given just as the agency is closing shop and is a hurried affair. Features that need to be explained are given a go by.
The delivery person is himself quite ignorant of most of the features.
Today I discovered that the infotainment system fitted in my car is of w6 model not w8.(0). Same has been brought to the notice of the Agency manager. Wonder what next.
This speaks volumes of the PDI checks and the manner in which this agency is run.
For your information and necessary action
regards
Col IP Kohli.

मेरी गाड़ी का no UK05CA2104 जो कि एक महीने पहले लिया गया था 4 दिन से खराब चल रही हैं RSA वालों को बात किया huwa 96 hrs se ज्यादा हो गए हैं अभी तक मेरी गाड़ी यही खड़ी हैं मेरा जो नुकसान huwa हैं उसकी भरपाई मुझे मिलनी चाहिए RSA वाले 4 दिन से बोल रहे हैं हम tarala भेज रहे हैं पर अभी तक nhi पहुंचा है कंपनी वाले बोल रहे हम ने RSA ko बता दिया कुछ नही हो रहा जब हम गाड़ी लेते हैं बड़े बड़े वादे किए जाते हैं सब झूठ बोलते हैं कंपनी वाले मुझे jo नुकसान huwa उसकी भरपाई चाहिए बड़े शर्म की बात है mahindar इतनी बड़ी कंपनी होने पर भी जागरूक नही हैं गरहको का नुकसान कर रही है मैं आप मेरा 16/8/2021 से जो आज 19/08/2021 जो अभी तक का नुकसान 100000 लाख huwa है उसकी भरपाई मिलनी चाहिए

।

UK05CA2104 my whicakl no
Mari gaadi 16/8/2021se khatab khadi SRA ko complen किया और coy k tool free no m v complen kiya or RSA ne 24hrs m pahuche me Ka wada kiya aaj 72hrs pure hone k baad v koy yaha nhi pahucha h mera bahaut nuksaan huwa h mujhe अब gaadi nhi chaahiye

My name digvij. I want buy a mahindera thar and I was deposit full payment. Now dealer ask more 30k for accessories. But don't want this. I purchased this lekhraj auto Pvt limited jind ( 126102) .

I Ashish Kumar Tiwari ([protected]) owner of Mahindra Scorpio AR141414 given vide RO No. RO22B001513 dated 11.08.2021 for Running Repair to RD Automobiles, Dibrugarh Assam. The vehicle was given for servicing on 4.08.2021 however RO was generated a week later. On enquiring about the status of the servicing no one is able to provide us a satisfactory response. Service advisor Ms. Amrita Sonowal was particularly very rude to me & even after keeping the vehicle for 15 days, said once the diagnosis is still going on & they are unable to respond right now & it might take another 15-30 days.

Sir, With no option left i am to write this grevianace to you. Please help!

I have puchased vehicle scorpio s11 on 13th june 2021 at model fuels pvt ltd, Balidih (dist - bokaro) jharkhand.i am very disappointed with the services given by models fuels pvt ltd.First of all they didnt send for registration after 10days of purchase and after that when customer care of mahindra call me i said about the matter then my registrion process furthur proceed..and till now after more than 1 mnth of registration, I didnt received my RC from showroom.They send my RC 20 days before on my whatsapp number, but when i went there yesterday, they said its not yet come it will take time to get RC, ITS 60KM from my home and if i have to go their 3 4 times for same purpose then its worst service provider of mahindra co.After 2mnths they are saying that and other compaies giving RC to customers within 7days days..

I had booked a Mahindra Thar lx diesel galaxy grey on 25/11/2020 and I haven’t got the delivery of the above said vehicle till date i.e 17/08/2021. The approx time given at that time was 33 to 35 weeks in written. The dealer i.e Harbir Automobile pvt ltd Chandigarh has still no clue about the vehicle. Its been so harassing. I had called mahindra officials many times but still no positive replies were made by them

Yesterday I got call from dealer to collect the vehicle. On approaching the dear the vehicle is without music system and in duty conditions. I am being told to take the delivery and come after few days for music system installation. I told this fool dealer it is better to give the vehicle without tires. It seems mistake from my part by selecting Mahindra vehicle. It is requested to kindly see in to the matter seriously otherwise I will be forced to approach consumer court.

Date Of Incident-16-Aug-2021
Client Number ([protected])

I have some issue regarding my vehicle service (vehicle no-HP12K3126), which is done on 16th Aug 2021 by simla Automobiles ghumarwin hp. I need some clarification about my bill and availability of parts. My requirement of part is:-
Break Disk Pad Front -1 Set
Real Break Lather _1 Set
Shocker Bush_
Staring Bush-
these parts are Not available, service charges and Material Charges(Material Changes During Service) are same, bill attached for your reference. 80, 000 Service labour Charges are 2336. is this your service for 80, 000 KM filters and oli change only? Actual KM 77379. Please clarify how much time will be taken for Filters and Oil change 4, 5 or 6 Hrs. We are working with you from so many years and we believe in you but this kind of service is not acceptable. Kindly Look in to this.

Service Centre Thekkemala, Kozhencherry, Kerala REG No KL30G 7000
Vehicle was given for service of 80, 262 km on 23/07/2021 showing check engine light and was returned after service on 29/7/2021.The engine again showed engine light after 2000km and there was missing .and fumes .The vehicle was toed down to Thekkemala service station on 13/08/2021 and they have not yet confirmed the complaint yet and vehicle is still not delivered till date.The Service is very poor and they are not aware of the services of this XUV vehicle whcih has run 80000 km .They r not in a position yet to detect the complaint.
The mental agony caused to me being a senior citizen aged 67 years is
very disgustingG
Balanandan

While previously getting our XUV 500 repaired the mechanics of the service station attached a nut with fevi quick which was extremely unprofessional on their end. Their careless decision has led to the wearing down of other car parts such as the belt of the car and the turbo. We have been Mahindra customers since 1992, although the unprofessional behaviour of the owner and individuals working in this particular service station have forced us to buy the new Tata Harrier.