Mahindra And Mahindra Complaints & Reviews

Hi,
1. I called to VVC MOTORS Hyderabad and this VVC motors located in different place for different works .. service in one place and body works in some place .. first i went one place where they do only service, there i have got number of another person, i called this person he asked me to come, once after i visit they were telling next two days were holidays for insurance, they asked me to come on[protected] upon their call but i didn't receive any call till Thursday, i have called myself on Friday then they asked me to visit on[protected].

I have given my vehicle XUV 500 bearing vehicle number (KA19MJ4303)for a front glass change on[protected] they said its finished on[protected], i visited again to pick up the vehicle.. when i reach and verified the vehicle it is parked under the tree on the public road side where the branches fallen on the car upper body and besides there is a tree where i couldn't even open the drive side door.. i couldn't imagine how could they come out of the car after parking the car at that ### public place.. some how they managed to take out the vehicle from there and taken to garage .. i have verified the replaced front glass it was very improper, there was no original finishing and also scrathes on the glass improper inside middle mirror fixing .. car was not cleaned, interior whole dash board was gummy with polish, oil /grease finger prints.. I am also attaching some pics of improper glass fixing.. when i asked them who fixed the glass they said the glass changing work is not done my Mahindra but it is officially outsourced to some (Ghouse) private vendor.. they have done very stupid in replacing the glass .. i don't have any respect towards vehicle / CUSTOMER worry... they miss placed my car wipers, i have cleaned myself my car outside the garage. after lot of discussed they are ready to change the glass again with that stupid vendors.. when Mahindra doesn't have any trained professional for this kind of works what's the point in giving the vehicle in authorized service center.. it is real that Mahindra has outsourced this kind of works.. for they don't care at all how they do..
they suppose to deliver my today at least on[protected] but not delivered.. I don't what's happening with my car and where it is parked. They don't have any proper garage itself and doesn't have proper road to reach the VVC motors.. I don't how far you will take this complaint seriously..

If i am not wrong you may forward this mail to VVC Motors and ask them to take care and fix the issues ... and these staff will continue to do the same thing and we as a CUSTOMER always suffer..

they tell xuv is a premium vehicle .. if they are treating premium vehicle itself like this .. i cant imagine the service they give to lower level cars..

I hope i will see better result from this complaint...
i never expected Mahindra service is so stupid where XUV 500 considered as a premium vehicle..

lot of time wasted for me, upon that extra scratches on the car.. i felt very unsecure with mahindra authorized VCC motors hyderabad, telangana..

Micro hybrid not working bolero vechile is literally 10days old and one syd sound

Dear Auto Mahindra,
On 15/04/2021, I placed the order and cleared the advanced payment (Receipt No.: 48SR-BR0000145) of the vehicle (Mahindra XUV-300 W6 AMT Petrol Aqua Marine) to dealer (Koncept Mahindra Pvt Ltd, sector 48 Sohna Road Gurgaon Haryana). On enquiring about the vehicle, the available staff or person in position kept on delaying the dates, thereby failing to deliver at the said time period. While booking it was told the same will be delivered by 8th of June 2021. Now the person is not picking my Phone.

Another matter is illegal charges in the name of Incidental Charges:---
In the initial time itself while going through the quotation, I have found that Dealer is asking for the illegal charges of Rs 9090 as incidental charges (which are illegal as per the RTO and Supreme court-Notice Attached).

Now as you see in the Quotation - Dealer is charging Incidental Charges
When I have called the Sales Consultant of Dealership about receipt of Quotation - I immediately raised that why is Logistic/Incidental Charge been added in Quotation?
Sales Consultant reply was it’s a Charge towards--Transportation Cost from Stock Yard to Workshop, Polishing, Cleaning, and Fuel Filling.
I said - The Quotation is charged on Ex-Showroom Price and not Ex-Stockyard Price.
When the Price is Ex-showroom and not Ex-Stock yard, how can the Dealer charge me Logistics as add on charge over Ex-showroom Price? The Car am going to buy is from Showroom and the Price am paying is Ex-showroom Price which anyway includes everything about Logistics, Cleaning, Polishing etc.
But, Mahindra & Mahindra Sales Consultant Denied and replied that it’s Mandatory to Pay this Incidental Charge of Rs 9090 as per the Quotation.
https://auto.economictimes.indiatimes.com/news/passenger-vehicle/cars/car-showro...⇄
I would appreciate if you could kindly look through the matter and kindly resolve the friction being caused which is resulting delay in delivering the mentioned vehicle. And also I hereby seek your consideration to waive the incidental charges on the car has been illegal, incorrect & ruined the customer experience of buying a new car.

Thanks & Regards
Shyam Sunder
[protected]
Gurugram, Haryana

My mahindra bolero for third service in Musaram Workshop but mechanic taken fraudly service. I suffered because I was unknown about real kilometer of meter which were given and shown in parameters but service mechanic who are expert for service but also forget what position of service and fraudly taken third service at 22000km only and also damage something in after service like... And again 4th service but not check suspension and tire of bolero effected and also nearabout 5th service remote sensor also effected but fraudly mechanic of workshop suggest for out of workshop service and maintenance for change of cells like battery of cells are damage for change but I'm unknown about matching of remote show what benefits of given workshop of bolero company. Please advise for above problem to yours own workshop for relief of customer

Hi,

Our vehicle up36t1608 stop at Mahindra work Shop from 172 days due to engine issue, whereas engine warranty ongoing, but no any further revert received from Mahindra team

Mahindra Please Launch Your Xuv700 In July..Many Customers Are Now Buying Tata Safari..Because The Launch Is Getting Delayed And Delayed..Please Mahindra Launch Xuv700 Next Month Or Else You Have Lost Many Customers..And You Will Lost One More Customer Who Is Me...Please Mahindra Launch Xuv700 And Please Install Ambient Lighting On The Car As Well...Thank You

Dear Sir/Ma'am,

I am Lieutenant Commander Ashutosh Shukla, serving in Indian Navy and presently posted at Indian Navy's Western Naval Command Headquarters (Mumbai).

I am writing this letter to you seek your kind and urgent intervention in resolving my dispute with 'Hare Krishan Pvt Cars Ltd' Mahindra dealer at Mulund West, Mumbai with respect to delivery of my Mahindra XUV300 W8 (Aquamarine).

It is pertinent to mention that I am already a proud owner of an XUV500(W 10, 2016 Model) and have chosen Mahindra again for the pleasant experience of more than 05 years.

In reference to my dispute over XUV300 following events are listed in chronological order:-

1. 13 Feb 2021 - The Dealer sent his XUV300 for test drive. The vehicle brought to me was XUV300 W8(O). The car brought to me was without infotainment system, because of which I had to revisit the dealer to get its hands-on experience.

2. 14 Feb 2021 - 1st quotation given to me of INR 13, 17, 044. After all the discounts final on-road price was of 12, 70, 000 with matting, mudflap and door visor as accessories.

3. 25 Feb 2021 - I paid Rs 11, 000 as a booking amount. Delivery of the car was assured to me after waiting period of 4-6 weeks.

4. 06 Mar 2021 - The dealer informed me that Mahindra has changed its rules and henceforth all XUV300 will be given only with sunroof. Also, the additional charges for sunroof would have to be borne by me. I had booked W8 over W8(O) only because I wanted car without sunroof. But as per this new rule I had to take the car with sunroof. The new price quoted to me was of Rs 13, 46, 925. After all discount final on-road price was quoted as Rs 13, 00, 000 plus and additional of Rs 10, 000 accessories as complimentary from dealer. The new set of accessories promised were floor mat, mud flap, door visors and tail lamp chrome.

5. 08 Mar 2021 - I re-confirmed my order for XUV300 W8 Aquamarine to dealer for placing the order to Mahindra.

6. 24 Mar 2021- The dealer confirmed delivery of car by April end.

7. 08 Apr 2021 - The dealer confirmed that dealership was open for 05 days a week and they were functioning at full strength.

8. 08 Apr 2021 - OEM invoice raised by dealer. Engine number and other details of the car assigned for me were now available with the dealer.

9. 12 Apr 2021 - I made a down payment of 2 lakh thereby making a total of INR 2, 11, 000 as my down-payment.

10. 22 Apr 2021 - My Canara Bank loan got sanctioned. No assistance or guidance was rendered by the dealer for processing of my car loan. The dealer showed its involvement only in getting the loan disbursed without keeping me in the picture.

11. 26 Apr 2021 - My loan of INR 10, 89, 000 got disbursed to dealer. The Bank and the dealer both confirmed about this transaction.

12. 04 Jun 2021 - The dealer kept delaying the delivery date. I had to catch hold of the general manager and sales executive to get more information about delivery of my car. The dealer now gave a new delivery date as 10 Jun. On 04th of Jun it was for the first time that the dealer informed me off a new price hike of approx Rs 45, 000.

When all my calls went unanswered, on 28 May 2021, I had personally visited the dealership. Their VP, Mr Avinash Oberoi stated that the 'delays are from Mahindra for critical part (infotainment system). He also in his professional opinion suggested me to ‘contact Mr Anand Mahindra' for my car and later absconded from the showroom. I waited for more than 6 hours for him to return but still no one attended my request.

On 04 Jun I again visited the dealership and met the GM of dealership, Mr Naveen. He started shouting at me and further threatened me of tweeting to Mr Narendra Modi and against Indian Navy. Also, this was the first time that the dealer mentioned that Mahindra has increased the price for XUV 300 and I would have to pay the dealer an additional of INR 45, 000.

To sum the whole matter up, it is my earnest request to you to kindly look into the following issues:-

1. I have fulfilled all my obligations as a customer. My EMIs have also started getting deducted. Second EMI is due in end Jun. But still I have no POC to address my issues and have no clarity on delivery of my car. The dealer has parked my INR 2, 11, 000 with him now for more than 02 months and has got the full balance amount of INR 10, 89, 000 from Canara Bank since 26 Apr 21. I as a customer feel tricked and harassed by the dealer.

2. Why did the dealer get the loan disbursed if the car was not available from Mahindra or was missing with sum critical part?

3. The dealer was billed for a price by Mahindra in Apr 21 (invoice raised on 08 Apr 21), Mahindra raised the price of few vehicles on 23 Apr of which I was informed on 04 Jun and the dealer got the loan disbursed on 26 Apr. As per the above sequence of events why am I asked to absorb this price rise? And now the dealer is further delaying my car asking me to first make the balance payment.

4. Why is an authorized dealer not accountable for its ill and unprofessional behaviour? I made to suffer and absorb everything and dealer is not made answerable for anything.

5. It was the most horrific experience for me and my family members to be mistreated by a dealer on several occasions. I raised the level to Mahindra area sales in charge Mr. Adir Bhatnagar. I am sorry to bring out that Mr. Adir has thus far only given me promises but has not been able to make any progress, making me to escalate the level.

This is a serious lack of professionalism from people at all levels. As a customer I feel failed. The bank says if I cancel the loan my processing fees and Interest parts of EMI is non-refundable, the dealer has no commitment on delivery and is now demanding additional money, the Mahindra Sales In charge has only words but no definite action plan to my complaints.

I request your assistance in clearing this fog. I being on essential duty have not been able to chase the dealer and Mr Adir. Please assist me in getting my authentic Mahindra XUV300 with promised accessories on valid price.

Dear Sir/Ma'am,

I am Lieutenant Commander Ashutosh Shukla, serving in the Indian Navy and presently posted at the Indian Navy's Western Naval Command Headquarters (Mumbai).

I am writing this letter to you to seek your kind and urgent intervention in resolving my dispute with 'Hare Krishan Pvt Cars Ltd' Mahindra dealer at Mulund West, Mumbai with respect to the delivery of my Mahindra XUV300 W8 (Aquamarine).

It is pertinent to mention that I am already a proud owner of an XUV500(W 10, 2016 Model) and have chosen Mahindra again for the pleasant experience of more than 05 years.

In reference to my dispute over XUV300 following events are listed in chronological order:-

1. 13 Feb 2021 - The Dealer sent his XUV300 for a test drive. The vehicle brought to me was XUV300 W8(O). The car brought to me was without an infotainment system, because of which I had to revisit the dealer to get its hands-on experience.

2. 14 Feb 2021 - 1st quotation given to me of INR 13, 17, 044. After all the discounts final on-road price was of 12, 70, 000 with matting, mudflap, and door visor as accessories.

3. 25 Feb 2021 - I paid Rs 11, 000 as a booking amount. Delivery of the car was assured to me after a waiting period of 4-6 weeks.

4. 06 Mar 2021 - The dealer informed me that Mahindra has changed its rules and henceforth all XUV300 will be given only with a sunroof. Also, the additional charges for the sunroof would have to be borne by me. I had booked W8 over W8(O) only because I wanted a car without a sunroof. But as per this new rule I had to book car with sunroof. The new price quoted to me was of Rs 13, 46, 925. After all discount final on-road price was quoted as Rs 13, 00, 000 plus and additional of Rs 10, 000 accessories as complimentary from dealer. The new set of accessories promised were floor mat, mud flap, door visors and tail lamp chrome.

5. 08 Mar 2021 - I re-confirmed my order for XUV300 W8 Aquamarine to the dealer for placing the order to Mahindra.

6. 24 Mar 2021- The dealer confirmed delivery of car by April end.

7. 08 Apr 2021 - The dealer confirmed that dealership was open for 05 days a week and they were functioning at full strength.

8. 08 Apr 2021 - OEM invoice raised by the dealer. Engine number and other details of the car assigned for me were now available with the dealer.

9. 12 Apr 2021 - I made a down payment of 2 lakh thereby making a total of INR 2, 11, 000 as my down-payment.

10. 22 Apr 2021 - My Canara Bank loan got sanctioned. No assistance or guidance was rendered by the dealer for processing of my car loan. The dealer showed its involvement only in getting the loan disbursed without keeping me in the picture.

11. 26 Apr 2021 - My loan of INR 10, 89, 000 got disbursed to dealer. The Bank and the dealer both confirmed about this transaction.

12. 04 Jun 2021 - The dealer kept delaying the delivery date. I had to catch hold of the general manager and sales executive to get more information about delivery of my car. The dealer now gave a new delivery date as 10 Jun. On 04th of Jun it was for the first time that the dealer informed me off a new price hike of approx Rs 45, 000.

When all my calls went unanswered, on 28 May 2021, I had personally visited the dealership. Their VP, Mr Avinash Oberoi stated that the 'delays are from Mahindra for critical part (infotainment system). He also in his professional opinion suggested me to ‘contact Mr Anand Mahindra' for my car and later absconded from the showroom. I waited for more than 6 hours for him to return but still no one attended my request.

On 04 Jun I again visited the dealership and met the GM of dealership, Mr Naveen. He started shouting at me and further threatened me of tweeting to Mr Narendra Modi and against Indian Navy. Also, this was the first time that the dealer mentioned that Mahindra has increased the price for XUV 300 and I would have to pay the dealer an additional of INR 45, 000.

To sum the whole matter up, it is my earnest request to you to kindly look into the following issues:-

1. I have fulfilled all my obligations as a customer. My EMIs have also started getting deducted. Second EMI is due in end Jun. But still I have no POC to address my issues and have no clarity on delivery of my car. The dealer has parked my INR 2, 11, 000 with him now for more than 02 months and has got the full balance amount of INR 10, 89, 000 from Canara Bank since 26 Apr 21. I as a customer feel tricked and harassed by the dealer.

2. Why did the dealer get the loan disbursed if the car was not available from Mahindra or was missing with sum critical part?

3. The dealer was billed for a price by Mahindra in Apr 21 (invoice raised on 08 Apr 21), Mahindra raised the price of few vehicles on 23 Apr of which I was informed on 04 Jun and the dealer got the loan disbursed on 26 Apr. As per the above sequence of events why am I asked to absorb this price rise? And now the dealer is further delaying my car asking me to first make the balance payment.

4. Why is an authorized dealer not accountable for its ill and unprofessional behaviour? I made to suffer and absorb everything and dealer is not made answerable for anything.

5. It was the most horrific experience for me and my family members to be mistreated by a dealer on several occasions. I raised the level to Mahindra area sales in charge Mr. Adir Bhatnagar. I am sorry to bring out that Mr. Adir has thus far only given me promises but has not been able to make any progress, making me to escalate the level.

This is a serious lack of professionalism from people at all levels. As a customer I feel failed. The bank says if I cancel the loan my processing fees and Interest parts of EMI is non-refundable, the dealer has no commitment on delivery and is now demanding additional money, the Mahindra Sales In charge has only words but no definite action plan to my complaints.

I request your assistance in clearing this fog. I being on essential duty have not been able to chase the dealer and Mr Adir. Please assist me in getting my authentic Mahindra XUV300 with promised accessories on valid price.

I have Sent my car to service at lakhimpur kheri service centre and they give my car after 2 days and they didn't service the vehicle properly and they didn't check that there is breakoil or not and when I was going to lakhimpur to pilibhit my car suddenly stopped in the mid at approximately 120 km away from centre and I want to reach but they never talked properly and at the night by 8 I called a local mechanic then I avail the about 6000rs after the second day of servicing of my car at service centre.
Hence the gist is that there is no proper servicing at your service centre due to recklessness of your employees I suffered mental and monetary loses. Please entertain mu complaint .
My contact [protected]
Up31bb0720

I have purchased 1 year old vehicle through Mahindra Jabalpur dealer I..e star automobiles this vehicle was previously financed by Mahindra finance now I had paid all the money for that mpv(marazzo). Since last two month I am waiting for that vehicle .. GM of star automobiles promised me to deliver after lockdown in good condition but now vehicle's front bumper is damaged also ac is not working . after healthy discussion again they promised me to resolve all the issues but till now there is no progress now I am feeling that I have cheated by GM shri narpat and their staff.

We have booked Mahindra xuv 300 on 9 march 2021 and the car was supposed to deliver in April as quote by the dealer, but gets delayed from dealers end and now the dealer is charging more than before including incidental charges which are banned by customer . please let me know how to deal with increased amount and the incidental charges because apparently we have to pay more amount than before without any fault .

Hello,
We had booked XUV300 on 7th February and we are yet to receive the delivery.
It has been more than 4 months now and there is no sign of our car.
There is no communication about the same from showroom representatives, we are waiting so patiently for so long now. This has spoiled our entire experience of buying the car.

Please take immediate action and help in delivering the car at the earliest.

Showroom name:
SHIV MAHINDRA
SAVAN IB AUTOWINGS PVT LTD
MD BABAR Business Center Opp Kamat Complex Pimpri Industrial Area
MIDC BHOSARI PUNE – 411026

Thanks

My 4 wheeler mahindra marazzo m6 model 61347 km run on d today n d problem was her gear box was hard n d 4 wheeler had in work shop of dhule branch
He said the cost of expenses of new gear box was totally due to u

I have booked Marazzo M2 - 8 Seater model on 24/04/2021 and paid Amount of Rs. 25000/- as booking amount. That time i have received confirmation that i will receive my car within Two months. But till time i have not received any confirmation from Mundra Showroom. So i Want cancel my booking and want to refund my amount. For the i have taken many followup with showroom but not getting any answer from them.

Royal automobile ki scorpio servise ke liye jo no. Diya gaya h usse call uthta ji nh h jisse appointment nh ho pa rha h or service center par jane par servise nh ho pa rhi h royal automobile ke kjilsph karwahi ki jayje nh to company ke khilaf or royal automobile ke kjilsph court jane ke liye badhy ho jayunga [protected]

Es Case m jb dealer time m delivery n the aur us bich price increase ho gya ye to customers K glti nhi hai ye to dealer K glti hai to customers extra kyu pay kre .customer price wise choice krta hai agr dealer sahi baat btaye to to customer us hisab se decision le sakta hai jaise mera time m hm xuv 300w8 optional mera First choice tha but rate differenc K karn w8 K mind bnaye us time optional showroom m avialble v ho gya tha avi hm first choice K price pay kr K second choice le rhe hai jaisa lg rha simply kah sakte hai company aur dealer K fraud m fasa huwa mehsus kr rhe hai.
Mera samsya K Ho sake to samadhan kr de ya reason bta de as soon as possible. Thank you

Hello Sir, I have a mahindra qunto. I am facing coolent leakage problem. I went to Mahindra Dealer today then they told me that i need to buy full engine spare parts it means 3 lakhs cost. How i can manage such a huge cost. If gasket is a problem then change only that one but they said that there is no gurantee after gasket replacement. This is does not make a sense.

Dear sir
How can I came to know the Booking status of vehicle booked from vayalat Mahindra, Maradu, Kerala
ORDER NUMBER: Ord[protected]

Show room has closed due to lock down issue .. vehicle booked on 26/04/2021.I want to know about the expected delivery of vehicle

I purchased a self starter for my Mahindra Thar Model - 2012 on 19/05/2021 from United Automobiles, Ludhiana and it stopped working on 08/06/2021. The dealer is denying replacement under warranty. This is unacceptable and I request a review in this issue and an immediate replacement.

Sir mene aaj se 3march ko ac pickup booking karwyi thi jo mujhe sk mother dudu jaipur walo ne muje ghar se 150 km dur Apne office bhullya or har baar gadi provide nhi karwyi jab bhi inko call karte hai to ye log hume bhulaa lete h or bolte h ki abhi 2 din bad me aana sir mere gaav what jane ke liye 2000/- ka kiraya lagkar aate hai or ye log hume gadi nhi dete hai