Mahindra And Mahindra Complaints & Reviews

Today one service person came for checking my car XUV500 . after he did his checking he damaged the front bonnet sensor and did not tell us about it. now the car is continuously alarming the neigbours are pissed

The right side of my front wheel rim getting damage and cracked (vehicle model mahindra dub 300, CG21F2810). So the tube is not getting proper fitted .
It's been only one and half years of purchase of vehicle and I am facing this problem.
Please take necessary action
Ashish dwivedi
Mobile No. [protected]

I have mahindra tuv t8 model from last 3 years. I purchased this car due to low maintenance in mahindra vehicles, but in third free service, gomti auto, arjunganj, lucknow charges much more labour charges which are not genuine. Bill is attached for your kind consideration.
These centers are defaulting the credit of mahindra company and creating dissatisfaction in customers. Kindly see the genuineness of bill and give the response for the same.

I had booked for a thar diesel amt hardtop way back in october 2020 at Eram motors Kannur, Kerala, Mahindra's authorised dealer in the region.
At the time of booking i was informed that the delivery date will be made known to me at the earliest and even I got mail to that effect. But so far, after nearly a period of seven month, no formal information is given.

After contacting M/s Eram motors Kannur Several times I was informed that the delivery of my vehicle is scheduled on 20th May 2021. Today is 19th May and no information whatsoever regarding the delivery.

I would like to know what is it taking such a long time

Sir,
With due respect I would like to bring forward regarding my Scorpio V/X Automatic, my Car makes an automatic alarm when I park and cannot stop the alarm it continues automatic.
Therefore how can I slove the problems.

Regards,
Alex

Sikkim Motors Gangtok has supplied a defective Mahindra Bolero Pick up to me. It is register under the number vehicle No - SK-01G- 3491. We have been constantly complained with regard to the defect in the Bolero. However it seems no concreat action has been taken so far and the team at Sikkim Motors is not responding to our calls properly. I shall be compelled to take legal action against the supply of defective bolero. The managers of sikkkm motors are saying that they are sick or unwell or in quarantine. But I sent my staff to check their office/shop personally but they are all hale and hearty. The vehicle has been already returned back to their shop and we request and exchange else I shall place a complaint in the consumer forum. Please help kindly

Hi i buyed xuv500 but it was short circuted
Total electric kit was smashed but i didt do any replacenement of wiring not even headlight only company wiring but it short circuted can you please slove and do needful there is no reason but my car was damaged because of irregulat inspection pleasw contact me [protected]

Dear sir/madam
during my job search from quikr website page i found job suitable for me in mahindra motors so i applied and provided them related documents with my biodata then i recived phonecall from ms mehak Sharma telling me that i had been shortlisted and i would be interviewed by hr recruiter of the company mr Gowri mukherjee after my telephonic interview i was told by renuka roy that i have been selected for the post of supervisor and asked to pay rs1350/- towards selection fee then only i would recive job offer letter and asked to pay in sbi bank account number:[[protected]] ifsc code: sbin0001707 branch:dehli a/c holder name :mr mayank kumar
i paid the ransom through my google pay on 20/04/2021 then i recived a fake job offer letter and after two to three days
and i recived a phone call asking me to pay rs5600/- towards laptop, security and training fees then I recived a phone call mr. Praveen pandeya asking me bank account opening propose I pay in phone pay rs 10000 04/05/2021 and next day 05/05/2021 mr. Praveen call for courier dispatch propose 8200 which i declined to pay then they stop further communication with me three phonecall numbers which communicated with me are as follows:
1 ms: mehak Sharma:[[protected]]
2 ms: Yuvika sen : [[protected]]
3: mr : praveen pandeya:[[protected]]
i hope proper action will be taken and refund my amount

To
Mahindra Rise
MIDC wadi Nagpur 23
Pin Code 440023
Mahindra AlFa Plus MH40BF1423
GADI BREAKDOWN Hui Hai or 10 May 2021se Mahindra Company me hai... Ya Toh Gadi kharab Hai ya Fir Gadi Sudhar nahi Sakti. Pata nahi...Hamare Kamai karne ka jariya tha Baand hogya ... Hamari Mahindra Company se Request hai ki Jaldi se Jaldi hamri Gadi Sudhar Dijiye .. Agar nahi sudhar thi hai toh Gadi change kar Dijiye... Kharab ya Breakdown Gadi ki hum installment nahi bhar sakte.
Thank You

Regards
🙏 Ajit Ukey 🙏

I had booked a xuv 300 car on dated 13.02.2021 from pratapgarh up.but still dealer couldn't delivered it.There is no response from dealer please resolve my problem.

I booked Mahindra Thar dated 15 April 2021 and cancelled it on 16th of April, 2021 due to waiting period and relocating plans. I called and informed that i had cancelled it and i requested them for refund over phone as well after a while.
I again called them on 1st week of may requesting for refund, however they were again stating me to wait until 20 working days were over since date of cancellation.
I called them once again on 13th of May for refund and this time i was requested to call the dealer which i chose online on their portal https://auto.mahindra.com/myaccount/view-all-bookings and they asked me to get the information from some Manager.
Therefore, i want to sue them for harassing me as for booking payment, it takes 2 seconds to deduct the payment of 21000/- INR from my bank account, and after 1 month they are least bothered if i had requested for refund.
I really admire Mr. Anand Mahindra, CEO of M&M but i really am disappointed with the system implemented. I hereby seek Consumer forum for any assistance.

Regards

Anupam N

Dear Sir

Iam Akashdeep Bhullar, I have Booked New Thar on[protected] at Worldwide Autozone, And Delivery Commintment given to us is 16 July 21, then changed ton11 july 21 and now i have received a Message for 6th September 21.
From last 20 years my Family is using Toyota, Hyundai & Audi cars. For the First time inhave convinced them to Buy Mahindra car.

Our First Experience is not Good with your.

Many of my friends got Thar In 2 months time.

Request you to please understand my Concern and try to Deliver as soon as Possible.

Regards
Akashdeep

Hi Mahindra Team,
We have booked a Mahindra bolero Camper Diesel ZDX brown colour model in M.M.Vohra Showroom Vadodara with the name of Danaram Choudhary on 08/04/2021. Waiting period is of approx 10-15 days. We request you to please look into this as we want delivery on 20th may 2021 that is the family function of my village. We will be thank full to Mahindra team if you can arrange the delivery by 20 th may 2021. Also all the people in MM Vohra showroom in no proper answer in related in delivery .(mm vora showroom auto mobile pvt ltd contact person Mr.Rajesh bhai/mittul bhai)
Expecting a positive reply aslo expecting the delivery by 20 th may 2021. to stay with brand live Mahindra.

Thanks
Danaram Choudhary
Vaddodara.
Mo.[protected]

We had made in a payment of Rs. 4.00 lakhs for delivery of 2 Nos bolero on 28/[protected] with the balance amount payable by HDFC Bank Finance. Mr. Rohit of Koncept Automobiles had committed to deliver the vehicles on[protected].
Since then he is not recieving our calls nor are they delivering the vehicles.
We have requested them to refund our 4.00 lacs rupees as they have failed to deliver the vehicles.
The Koncept Automobiles is not even refunding the money paid to them for false excuses.

Mahindra & mahindra plant (igatpuri) Mr. Bhushan Panhale(head officer) he always harrasing GOVT. Apprentice iti training students. He orders to pick 40kg of thar car engines❗by students it self Many student's have complainted against him, got no justice. Do needfull, take necessary action.

I am sujit biswas, purchase a new ambulance just one month ego from MS MOTORS, KALIRHAT, KRISNANAGAR. Sales executive said me B2B insurance and zero depth insurance cover my ambulance car and tax token 1 year . But he and showroom not properly guide to me. He send tax token 9 month and insurance given to IMT 23. PLEASE solve my problems.
Regards
Sujit biswas
[protected]

I have been charged Rs 6500 on my Mahindra xuv300 car when bought in may 2019. I have no idea about this charges and dealer refused to waive this charge saying this is government mandate charges on Fastag. I was just back to India after many years and really no idea about Fastag rules. I was shocked to see when my employer provided Fastag just for Rs 100 to all employer after few months of time.kindly see the attached proof of invoice and take necessary action. My email is : sarkar.[protected]@gmail.com

My self had booked the Mahindra xuv300 w8 Petrol car from VC Motors FazalGanj Kanpur Uttar Pradesh on 11Februrary 2021 And delivery was to be taken on 4 march 2021. We were told by the showroom staff that car is not coming from the plant so we will give you delivery a few days before Holi ie 29 march 2021. But we have not been able to get the car yet. When ever I call to ask about the car, the same answer comes from there that car is not being manufacturing in plant and not coming from the plant. After this, I also called Mahindra Customer Care they use to speak every time that our higher authorities will contact you some time later. But till date no one contacted us and no one is able to tell when i am getting my car. I am facing difficulties from bank were i approved loan of car because the is car not yet deliver and EMI is being debited from my salary . So I request you to get us our car as soon as possible.

Need to talk to concerned person from Mahindra and Mahindra who can take issues in NCR

Activity chart of booking Mahindra XUV 500 W11[O] Manual transmission –Vishwanath Krishnan with M/s.Shangalaya Motors. Puducherry- TN 16 H 0753

Date Particulars Remarks
30-Mar-2021 Registration of Car Booking
02-Apr-2021 Surrendered the Old car to the dealer for exchange
09-Apr-2021 Advance Payment of Rs.15 Lakh handed over dated 12-Apr-2021
13-Apr-2021 Payment cheques deposited and realized.
16-Apr-2021 Vehicle is Billed and Loaded on to the Truck. Month of Manufacture -March 2021 Though the Vehicle is manufactured in March 2021.It could have been loaded earlier but it was scheduled only on Apr 12th but finally got loaded on 16th.No reasons given for this delay of 16 days at the factory. This delay has to be addressed by the Mahindra.
20-Apr-2021 Vehicle reached Puducherry yard
27-Apr-2021 Vehicle was at showroom after PDI No reasons given for this delay of7 days. After PDI, dealer did not request for balance payment customer has to visit the showroom to make payment. This delay could have been avoided
27-Apr-2021 Discussions with VH – Sales and balance payment made The balance payment could have been collected on April 12, 2021 itself since the final amount is known.
27-Apr-2021 Insurance NCB upfront paid to issue the Insurance Policy for the new car. NCB could not be availed since Mahindra First Choice did not sell my car. Insurance clarification could have been resolved on April 12, 2021 itself.
28-Apr-2021 Vehicle went for RTO Registration Tidivanam but Vehicle was parked at Villupuram Dealers’ workshop.
29-Apr-2021 Part of the Accessories installed and Vehicle was delivered at home. Handed over copy of the insurance policy Though the accessories person states that he has sent the bill but the bill has not received and also the Original RTO receipt also has not been handed over.
04-May-2021 Equitas Fastag activated and tag handed over to Schangalaya Motors, Puducherry
06-May-2021 Number Plate Delivered Plate with rivet has been delivered, One has to go to the workshop to get it fixed. Customer has to run pillar to post since no shops are open due to covid lock down. Another few more days .This could have been avoided if a proper planning could be done by fixing the frame on the car with proper riveting system and the new number plate can be inserted and sealed This is being carried out in Maruti Suzuki new cars.
06-May-2021 Original documents delivered. 1. My Aadhar address is Mumbai. I have given Ration card and other documents as proof for local address which has been accepted by RTO and registration has been carried out with local address.
2. Original bills have been raised from Villupuram since the Registration is Tamil Nadu Jurisdiction. Mahindra DMS system accepts only Aadhar card address. It is system fault which has to be updated. Aadhar card address cannot be the sole document for proof of address. You should have alternative in order to suit the local conditions.
3. RTO address and Billing address has to be same to comply Jurisdiction Rules. System [DMS] should reject if other state address is picked up for registration
4. Dealers have been appointed Jurisdiction wise. It is a system flaw which Mahindra and the Dealers has to resolve it immediately. They cannot put the Customers into difficulties for their technical flaws and raise the Bill on different State to cover their flaws.
06-May-2021 Fast tag to be installed in the Car Delivered the fast tag token.

Mahindra Part:-
Delay from March 2021 till April 16, 2021 and also upto April 20, 2021. This delay could have been avoided if the logistics and order details are properly monitored which would enable for early delivery. Further, Mahindra customer department of that region has to monitor and ensure that their vehicles are delivered to the customer on the scheduled dates.
Schangalaya Motors should have ERP Package system to upload all the activities starting from Booking till the vehicle is delivered including the Certification of Registration delivered to the Customer.
There are simple things which are in Schangalaya hands viz. sending documents through mail, replies to the queries raised in the e-mail. Fast tag could have been arranged on April 20, 2021itself . The original documents when it is sent to Villupuram for RTO registration, it should have been brought in the car itself. This delay could have been saved. Ifthe Number plate is getting delayed, the temporary plate could have been organized and delivered to the customers.
Though payment made on April 12, 2021, the vehicle cannot be taken out for us until the Registration plate and copy of the RTO and Schangalaya Motors invoice is not received. Upto May 06, 2021.
Further, the software of the DMS has to be updated to accept the proof of address other than Aadhar in order to cater to the local jurisdiction. It cannot be blindly accept Aadhar address which can be of other State address for various reasons. In the absence of Fast tag token and number plate, who is to blame for this causal approach both by Mahindra and their dealer
Most of the lacuna can be resolved by up-gradation of their software so that they can track the delay at each and every activity which can be addressed.
We do understand that both of them will not respond to this mail but they have to introspect on the delay otherwise the share of their car market in this area will slip away under their feet to other competitive manufacturers who are better in servicing the Customers.
The Vehicle was delivered with paint chip out in the bonnet.
K Vishwanath