| Address: tuhin subhra ghara, c/o-sadhan chandra ghara, p.s-panskura, dist-purba medinipur, west bengal,pin-721634 |
To
Mahindra & mahindra ltd.
Gateway building, apollo bunder
Mumbai-400001, india
Sub: problem of car brake disk changing.
Sir,
I am sri tuhin subhra ghara son of sadhan chandra ghara, a permanent resident of vill - purusottampur, p. S - panskura, dist - purba medinipur, state - west bengal. On 24/03//2019 i bought a car called marazzo 8 str m4 white bsiv from star india agences, h. O - 1a, nazarali lane, kolkata – 700019, showroom – ratanali, tamluk, purba medinipur. After purchase the car, i keep facing huge problems and visit the kharagpur and tamluk showrooms of your service department but they couldn’t fix the problem. When i hit the brakes, the whole car vibrates and i’m facing this problem since i bought the car. For this problem, i went several times to these showrooms and change car back side brake disk at my own expense. After changing back side brake disk i keep face same problem. At last kharagpur showroom tell me to change the disc plates of the front wheels. After i went to the showroom they told me to go to the tamluk showroom because they will change it within warranty. So the next day on 15/07/2020 i went to the tamluk showroom but after they change the disc plate they told me to pay the bills or they will not give me the car back. As i didn’t agree to pay the bills, they took the new disc plates off and put the old disk plates and give me the car back.
Sir this is my kind request to you to solve this problem as soon as possible or i will take legal steps against your company and showroom and apply to the department of consumer affairs.
Waiting for the justice.
Date-24/07/2020 regards
Tuhin subhra ghara
Address-
Tuhin subhra ghara
C/o - sadhan chandra ghara
E-mail - [protected]@gmail.com
Ph - [protected]
Car no-wb30ad2758
Mahindra And Mahindra customer support has been notified about the posted complaint.