Mahindra And Mahindra Complaints & Reviews

To gm-service
Respected mr neeraj ji,

My xuv500 with above regn no was giving trouble free service till yesterday. I was regularly getting all paid services done through sri durga autromobiles till 40000kms. Yesterday, to do the paid service at 50000km, i booked for service at indraprasthaautomobiles, wazirpur, being closer to my residence. I drove down to deliver the vehicle at 10am yesterday with a single complaint...

Last year in march me with my car xuv 500 met with an accident in which acc to me whole front was approx damaged. I got it repaired in koncept mahindra okhla industrial area for which they raised a bill of approx 4.25 lac which was covered under insurance.
Right after that i continuously faced problems in the car which initially i got it sent and repaired in their service centre but getting frustrated since 10-11 months and after knowing...

Hello sir i wangchuk sherpa resident of gangtok bojogari east sikkim had bought mahindra xylo h8 on the month of sept 19... I had complained about my tyre on 9000 kms... And i had given my tyre to company for replacement but till now no response and i have been calling them many times but they says that i'll ask and let you know but till now no response... And now my vehicle kms is 16500 and now my both back tyre is giving me problem so kindly look at this complaint becoz my vehicle is commercial and can't bare all of these expenses.

Yours faithfully wangchuk sherpa.

Mahindra xuv 500 purchased in october 2015
1.) vehicle reported for low pickup and check light glow three times ran around 60000 kms. Every time reported problem now charged rs.3900(for vacuum modulator), despite as informed by mr. K gurunathan that part is replaced u/w in 2017 and it again failed now, poor part quality.
2.)several times informed service center(ddpm dehradun) that while wind shield wipers were in use water gets splashed on rhs ovrm which results in ovrm jam, every time had to move it manually to fix it on it's position, every time they say that we have done oiling and it will be ok now but it gets in similar position after day or two.And now they asking to replace it's motor which will cost rs.8500.
3.)there are several other issues like water leakage in cabin from sunroof, cabin noise.
But worst is when i approached mr. K. Gurunathan (pccm
mahindra) he was too not helpful, had to say that these
things really create doubt regarding quality of product and it's after sale service.

Date of submission for car accident repair[protected], they have taken almost 2 months to do the repair of my car.
total repair cost was - 4, 50, 000 and still following is not repaired and not ready to listen anything now
Driver side pillar have very big gap - its happened at the time of front glass change, Front music system fitting, foot rest side plastic parts fittings, Rubbing not done after paint, Tapes not put on door sides after paint, Jack rod fitting torn at the time of repair and not placed ok till now.

My xuv 3oo purchased on[protected] months) with mahindra shiva auto cars india pvt. Ltd. Manufacturers pvt ltd (Mahindra dealers) suddenly stopped moving in the middle of the road. After some time, i managed to put the vehicle in 1st gear & parked on the side of the road. The vehicle was towed to the nearby mahindra workshop, 'p. P. Automotive pvt. Ltd. At sonipat' and p. P. Automotive mahindra dealer said that the clutch & flywheel are damaged and need replacement. The total cost quoted was around rs 30000 (Thirty thousand rupees) (Please find the quotation attached) and asked me to pay. My vehicle is still under guarantee. Even though the vehicle is done only 28500 km, they say this is not due to manufacturing defect! I have already raised a complaint calling [protected] (The guy said that i will get a call from area manager of mahindra in one day time). Unfortunately i am one of the earliest owners of mahindra xuv3oo and bought the car without waiting for the users feedback and got carried away with the looks.

Now, if these are the problems that i have to face in the first 10 months of purchasing a brand-new car i really wonder what sought of issues i should be facing in a few months, i am completely depressed and feel like i have been cheated 12 lacs.
My registration no. Mh15gr6447
Chasis no. Ma1nm2et1k2c58397

As, the car is in warranty i am getting service, but what after that?
Within 10 months having hiring a professenal driver i have gone through this manufacturing defect problem. As a new car holder after spending 12 lakh rupees, how can anyone expect these kinds of issues in a car?

So, i request you to take some action, and exchange a new car of same model (Latest modified). Waiting for your positive response.

Car sent to nbs sewri. I was recommended anti rust treatment for the car and told it cost rs 5900. Also recommended silencer painting. I agreed.
When i got the bill, i realized that the anti rust treatment is actually 2950 amd the other 2950 has been charged for interiors, and another 1950 for another interior treatment. I did not ask for any service on polishing interiors. This 4900 is a fraud by the service center

This is a big scam to cheat people by quoting a higher price for a service and then when we agree, clubbing it with another service to achieve large billing targets.

From when did mahindra and manhindra start cheating customers and behave like road side repair shops

Also, there is a rubber strip on the door that i am requesting for replacement for past 3 years. This time i was told it is available and being replaced. To my surprise when we picked up the car, we were told it is still not available. The rubber strip that is replaced is another strip that was never explained to me. Another fraud.

I seek refund of 4900 of the interior service that i did not ask for, and a free replacement of the rubber lining that i am asking for 3 years

Mayank gupta and general manager of the branch can rudely talk to me and use abuse language when i visit the shworoom of shiva automobile private limited, ghaziabad lohia road c block infront of carewale.. And mayank told to me to come at branch for xuv 500 w5 in white color and when i go mayank refused to availability of this variant. And when i say to give complaint book. General manager can abuse with me and talk rudely... U can take action against mayank gupta (Sales man) and general manager of this branch... Otherwise i can fill complaint against ur branch in consumer court. Very very bad service mahindra

Dear sir my name shivbalak sahu i am from ranai dist - koriya baikunpur my vehicle number is cg16cl6825.
My mobile no - [protected]
Sir mere dwara ap ke shorum manendragarh se liya gya tha jiska avi tk 9 mahine huye h avi kat 3 bar engen khul gya h iske karan mujhhe bohot pareshani ho rahi h kripya iska samadha nikale. Gadi lene k 90 din me hi engian khul gyi or service v time se ni mil paya gadi shorum me 15 din v khadi thi aisa 3 bar ho chuka h. 3 din pehle erviceing karake jab me lot raha that to gadi 10k. M. Me bad band ho gyi regan bataya ki coolant pipe ni joda tha. Or avi v gadi 10 k. M chal kr band ho jati h or engian oile v 250km me khatam ho jata h. Please iska samadhan nikale

Dhanyawad
Shivbalak sahu
Mo. No. [protected]

On 19th December, 2019 due to some technical / mechanical defect of my vehicle Bolero Power Plus, Regd. No. AS-11-P-5484Chasis No. MA1XL2WJXJ5F32988, eNGINE nO. WJJ6E49588, I visited Sabita Automobiles, Bahadurpur, Silchar-02. Mr. Rajib Deb Roy, service advisor has noted about the vehicles complains, accordingly job card has been made. Subsequently, one designated technical expert of M/S Sabita Automobile had done test drive of the vehicle....

Sir/madam,
I have purchased mahindra xuv300 in may, 2019 (Under reg. No. Jk01ak 0964) and got the delivery from shuhul mahindra, nowgam, srinagar after a long waiting period of four months. After that in november, 2019 i received a letter from your vice president, customer care (Mr. Sanjoy gupta) wherein my vehicle was recalled because it was among the batch of vehicles that had supposedly some manufacturing defect.
As directed,...

I have purchased xuv300 w8 diesel on 3.2.2020 from sireesh auto bangalore (Exchanged my hyundai i20). Within 400kms of running noise started from interior parts. I am very much disappointed that mahindra is supplying cheap class vehicles like this. Interior build quality is very poor. Build quality of rs. 1 lakh car is far better than this vehicle. Henceforth i have decided not to support indian brand vehicles.

Salasar autocraft pvt ltd thane
I have made booking with salasar auto on 24 jan 2020 with ₹21000 cause he told me car will be available on 29 jan 2020. Then on 29 he said the car will be little delay. But my concern is how they not sure that the car they have ordered not came?
Very strange for me just making me stupid and get booking from me then they know once booking made i cannot do anything
So finely on thursday on 6 feb he called me and said car has arrive from company so i said ok and i want to check car before its go for future registration so on friday next day i go to salasar autocraft thane but then i know that the car is in other place so i said its too far for me its ok just start the proces with registration and till now the car still in registrations i really getting fed up now very very disappointed
I don’t know why its happening to me
I feel like i don’t want the car now today is 14 feb
In all i just understand that mahindra dealers don’t have any knowledge and just what they want they do after making full payment and all this
Now i cannot do any thing cause i have paid all money to them

Good day!
This is to inform you that i, amitava ghosh, owner of kuv 100, hereby lodge a serious complaint against royal motors showroom and workshop for cheating me by selling a defective model on oct’18 and subsequently billing my driver (As self was abroad on professional grounds) on jan’20 on defective ruptured rubber packing of oil seal, although my warranty period is active.
Furthermore, i had been facing serious manufacturing defect specially with the body from within 1 month of my purchase and subsequently with technical aspects in due course. It had been repeatedly reported to the showroom about superficial rust formation in the body. As an action they have picked up my car several times and self as well drove to the workshop as per their advice for remedy. Car had been kept in the workshop, patched up and redelivered with temporary results as rust is reappearing and multiplying with time.
Also note that mileage is very poor and had a recent issue of rubber packing breakage to oil seal leading to entire drainage of engine oil, as per workshop technician. As self was absent then, it was notified by my wife and car was towed along with my driver, it was resolved but they charged for it although my warranty period is active.
Under this circumstances, i’m a very dissatisfied customer and facing harassment from the time i took over the car. I would thereby advise you to look into the matter and arrange for a replacement to protect the goodwill of your brand name.

Regards
Amitava ghosh

Wheel private ltd vasai palghar. — —

On jan 16 i have booked mahindra xuv 300 w8 autoshift from angel auto vasai palghar with booking amount of ₹11000 and the staff told me car will available end of this month for sure so i waited but after a week i ask again what happen to my car did you got from company or not and he don’t have any answers on that then i try another showroom thats call salasar auto from thane and...

Dear sir/madam

This is praveen madhava. I bought xuv w10 (Ka 51 mh 9721) on april 8 2016. It has not been more than 4 years yet.

I see the car doors are getting rusted and this is happening in bangalore conditions. I have not even been to chennai. And as you can see the images, which shows the car is getting rusted. Even the door in the front side (Driver side window) which is to handle the exterior condition, it is getting rusted.
If this is the quality of car within 3.8 years of purchase. I am surprised on the quality. The electric window controls are getting touch sensitive, the electronic entertainment piece having issue.

Request you to please address this concern with mahindra team too. The quality of the car is really surprising. And i have seen the same issue with friend of mine who referred me the car too.

And being a purple club member and buying the top end car and also having reffered friend to buy last year. I did not even get reminder for shield extension. Would have appreciated if there was a reminder for same.


Please do the needful. Please note i would also sent the mail with photos to mahindra team and your top management to take note of this quality concern.

Best regards

Praveen madhava
+91 [protected]

Sir i am the owner of mahindra altrus g4 my car is only 11 month old., sir i buy such a expensive car of mahindra instead of fortuner, because mahindra give me assurance that this car is better than fortuner. Sir i am facing so much problem in car there is so much berring problem in car etc from the last 10 days but company not take any action against it. So i reqst u to take ur car back and give me my money back... Mahindra give me luxary but no able to provide good service to mantain that luxary... Ther is no doubt that ur car is far better in every thing than the fortuner but plz provide us service like toyota... Thank u
I hope u will take some action againts it as soon as possible..

Aakash chaudhary
Dl10cl9405
[protected]
[protected]

My vehicle clogged 98, 000 km whereupon mahindra & mahindra dealer & service center apr automobiles gaya (Bihar) (Dealer state code 10) advised me to change complete rear differential housing and renew all three pistons & liners which complied and rs1, 19, 800/- paid to them (Ro no. Ro20a009157). Apr auto took 28 days to repair keeping the vehicle at their service center. During post repair trial turbo charger found making squeaky noise and same shown to apr auto. Tel turbocharger found to contain engine oil & dust post repair and hence damaged. This was original turbo and did not have any problem prior giving to apr auto pvt ltd gaya for repairs. How did oil & dust get inside t/c leading to damaging the complete turbocharger while the vehicle was with the dealer repair workshop all the while. Now the dealer is asking me to buy new tel turbocharger costing approx rs 64, 000/- why shall me a customer be penalized for negligence and improper repair by a mahindra dealer and its untrained mechanics. Kindly take up issue with your dealer and get the turbocharger repaired or replaced with no cost to me the customer since its entirely due to improper upkeep and incorrect repair the the t/c of my vehicle has been damaged while my vehicle was with your dealer for 28 days at their service center undergoing engine overhaul & repair. They can not claim that t/c was damaged before it came to their service center since prior accepting the vehicle for engine overhaul, the dealer did carry out test run and found no problem with the said turbo charger. Expect prompt & appropriate actions from the house of mahindras. W/ rgds capt singh, indian navy mob no. [protected] / [protected] email: [protected]@gmail.com

Hi..
This is ajay m thakkar.
I have buyed mahindra xuv 300 w8 model.in the month of march.
My registration no. Mh15gr6447
Chasis no. Ma1nm2et1k2c58397
Since, i have buyed the car, there are continous issues in the car.
1) disk brake problem
2) continous noise in dashboard
3) shockup problem
4) door noise
5) gear box completely damaged
As, the car is in warranty i...

My vehicle rj45ch4384, repair order no. Ro20n016420 was given to the service center dated 27 january 2020 in jaipur (Auto world, sitapura) and i was promised the delivery of my vehicle for 8 february. However, there is unknown delay in the vehicle delivery and the dealer/ service center has not shared any valid reason for the same. I do understand delays due to unexpected & unavoidable reason but at the same time, also expect timely update. However, there was no communication initiated from mahindra service center and i kept following up on the delivery of my vehicle. This also includes a complain registered on your company's customer care through phone almost a week ago.

With this complain, i have also uploaded a screen shot of message which was sent to me promising delivery date of my vehicle.

After 48 hours delay post promised date of 8 february and another follow-up from my end, i was given a very unexpected/ irresponsible and unprofessional response from the representative mentioning that "the required spare part is not available and can only be acquired by the end of february and hence, either i can collect my vehicle without the required new spare part or leave the vehicle in the service center and collect when the spare parts become available."

The above response from your authorized dealer/ service center of mahindra is completely unacceptable and if not expedited, i am now willing to push my complain in consumer court as there is no way i will collect an unfit vehicle and put my and my family's life in danger because of inability of mahindra service center to deliver. Neither i am going to leave the vehicle in service center for another 3 weeks which would result in increased travel expenditure for me and my family on a daily basis.

I expect a prompt response and action on this complain from your end.

Thanks
Sandeep sharma
+91 [protected]