Mahindra And Mahindra Complaints & Reviews

This is with regard to the sudden breakdown of mahindra scorpio. I purchased this vehicle (Dl4c nb 8428) in 2012 and since then the vehicle has completed 1.24 lac kms. Periodically maintenance/service of this vehicle is done in the authorized mahindra service centre as per prescribed schedule. Last service was done at 1.20 lac kms at concept mahindra, sector-2, noida. At that time, after completing the service/maintenance, there were no further abnormalities/short falls reported by the service centre. The vehicle was up to date and fully maintained.

Later, after completing additional 4k kms (I. E. At 1.24 lacs) on the night of 6th july 2020, the vehicle broke down all of sudden. The clutch pedal went down and it lost its functionality.

Myself along with my parents faced a tough night that day, it took around 5 hr to bring the vehicle back to noida from bulandshahr during night time. The next morning the vehicle was sent to concept mahindra service centre, sector-2, noida (Where last 2-3 services were carried out). They confirmed the primary reason of breakdown is clutch master cylinder failure and hence got a leak. Due to this other part of clutch assembly is also damaged.
Now, the service center and ritesh gupta (Employee of mahindra) is blaming me for this breakdown.
Actually this breakdown was happened due to the negligence of mahindra service center. They didn't inspected the vehicle properly during the periodic services.
Request you to repair my vehicle which is at concept mahindra service center.
I will pay for clutch plate which thickness is reduced during the running of vehicle. Any other damage happened because of this sudden mechanical failure, concept mahindra has to bear the cost.
Waiting for your reply.

Thanks & regards,
Mahendra
+91-[protected]

Sir,

Palode service co operative bank ltd no 792 at palode, trivandrum, kerala purchased a new mahindra bolero vehicle on

2019 may and we done all the periodic service promptly. Since last two months the vehicle have so many complaints which are

Including non running problem also. We approach the concerned autorised dealer/service provider at trivandrum district.

As per their instruction we done all the machanical work at there. Each time they instruct to do any work and it include

Sensor problem and finally replaced pump of the vehicle. After 5 days the vehicle face the same problem and still now

It is in non running condition and the vihicle is on warranty period. Inshort the intention and purpose of the vehicle

Is not satisfied. What will we do to recover our vehicle, if the concerned authority is not taking any favourable action

The bank will move legally. So if you can rectify the complaint, contact us within 3 days from 09.07.2020.

Our contact number:[protected], [protected]

Hi,

I got accident of my car (Reg. No gj01hy4357) on 28th february while my driver is travelling from indore to bhopal in madhya pradesh. Via roadside assistant i sent my car in indore work shop of bhagwati mahindra.

My car was insured with tata aig ins.co. And the insurance procedure was completed with in 7 or 10 days. For the repairing of my car some parts were available in workshop and remaining were ordered in company. Still after 4 months two parts are still pending and my car is not completed. Among these two parts one was ordered on 21.03.20 (Sap no 16710583 part no 0120cw0011d) and other was ordered on 20.06.20 (Sap no 16742947 part no 2301aaw00270b).

I am living in ahmedabad and frequently travelling to bhopal. If not considering one and half month of lockdown, i am suffering lot due to these type of service from mahindra. I was purchased xuv 500, thinking that mahindra is reputed indian brand but these type of service never expecting from your side.

Rightnow i am in bhopal and waiting for my car ready so i can go back to ahmedabad. But there is no update from waroshop regarding the status of parts. Rightnow due to covid effect no public transortations are availabe to travel to ahmedabad.

It is a humble request you to do needfull in my case that my car got ready by tomorrow and i got clearance from insurance company by saturday so that i can go back to ahmedabad by saturday night.

Thanks,

Mukesh patel
Director
Ashish infracon pvt. Ltd.
[protected], [protected].

My, vehicle no is MH 47 W 4132; I have been using Mahindra cars for more than 15 years. Previously owned Scorpio (twice) and now XUV500 for straight 8th year.
I am facing problem with leakage inside the car from the roof near the LED lights and sunglasses storage box. There is absolutely no damage to the sunroof and cant figure out the source of leakage.
I have got an appointment with NBS Goregaon but they are asking me to drop the vehicle and pick up the same after service but since I am a senior citizen and it is difficult for me to move out due to COVID 19. If you can help me with the Pick-up and Drop service, I will be really grateful.
There have never been any types of complains in my previous Mahindra cars and have been a loyal customer of yours for almost two decades.
Request you to guide me.

I have purchased mahindra Bolero on 6month ago and my clutch plate burn with issue against pressure pipe manufacturers defect which can burn my clutch plate and mahindra don't claim on my parts cari no last digit 2671

I have xuv500 w10 its almost 5 years and every year i have same problem my car also get wet from inside because sunroof leak every year thrice in a year. I have complaint for the same and they said it will be not repeat again but same is happening again and again with service centre KS Motors Jhotwara Jaipur RJ14UE1665.

Team mahindra

As ski rack and spoiler on mahindra scorpio s5 is mentioned on mahindra official website
But showroom denied to give as free as i already book a scorpio...

Kindly help as i need to take a delivery in a two days

For your easy reference i am also attaching my screen recording where mahindra has mentioned ski rack and spoiler marked yes

Kindly do the needful as soon as possible
Thanks and regards
Prafful sharma
[protected]

I sent my car for First service today at Auto World Workshop. Poor cleanings of my car, spots and dirtiness spotted at 4-5 places including rear screen, driver side gate, below the back number plate and inside doors. It was all wastage of time and money for me. Poor service. I am dissatisfied.

Mere tractor mahindra 575 jo ki maine abhi 1week pehle liya h uski hydauli mein thodi si problem aa gyi h maine dealer ko call kiya to usne bola ki ladka shham ko aa kr tractor dekh lega pr wo 4 din se nhi aaya h main roj call krta hu wo roj shaam ko bol deta h, krpya aap jald hi dealer ki iss laparwahi ke against koi action le isse pehle ki tractor mein koi or kami aa jaye
Please

My bolero sle power plus just reaching nearly 30000 km and i am facing power steering oil leakage problem. It leak's large in quantity then abnormal noise came from ps pump.
All servicing done in mahindra service center but they haven't proper solution on it, register online complent suggest by service center. I request change my bolero ps pump in warranty. Please reply me with proper solution.

My car has been painted 3 to 4 times in the mahindra body shop but every time the paint is not able to match and says that we cannot but

Dear sir,

With reference to the subject matter, would like to bring to your notice the pathetic and lousy service of angel auto wheels pvt ltd.

I am am owner of majindra jeeto having a registration number of mh 48 ay 1529.

I recently got my vehicle serviced on 20/06/2020 and took a delivery of it 22/06/2020.

At the time of service, service advisor mr. Pravin thakur advised brake pad and brake disc replacement. Since it was not and urgent requirement i suggested it to be done next time when it is due for servicing.

Coolant hose was also needed, but since it was unavailable with the the service centre, it was scheduled to be done the coming week i. E end of this month.

On wednesday, i. E 24th of june, 2020 my vehicle was on route for delivery and left palghar in the morning. Around panchmarg after boisar the vehicle got heated up and a big sound came damaging the engine.

I towed the vehicle to the service centre the same evening. It took 4 day to came to a conclusion of the estimsted expense for the damage.

Either we need to change the whole engine or replace the damage parts of the engine which has an estimated expense of 50 - 55 thousand.

I fail to understand how come an engine problem gets unnoticed at the time of service. And what is the use of having such a big infrastructure network when the service advisors or the technical staf[censored]nable to identify the problem in the vehicle.

Due to such kind of lousy attitude towards work and over looking things without seriousness, this has costed me with damaged engine.

I would demand accountabilty for such overlooking lousy attitude.

I hope i am not dissapointed this time.

After this i recd a call from. Mahindra customer car.

I was assured of the commercial aspects of the unprecedented expense which has come up.

But against 55, 000 plus expense of engine they are offering me only 12, 000/- discount.

First of all, this engine has blasted due to poor workmanship of the technical staff at angel auto, boisar.
A proper diagnosis and an alert technical mind would have definately averted this incident.

Does any customer expect such kind of incident to happen a day after servicing and that to of a 2 years old vehicle which has run only 68, 000 kms.

Definately not at all happy with this.

A dissapointed customer

I have purchased a m&m xuv-300 in the month dec'19. Total running of my vehicle is approx 9500 kms. Almost 3 months the vehicle was stand still due to lockdown. On 25th june'20 around 2 pm my vehicle was suddenly stuck in the mid of road as i was unable to start my car. So i approached your road side assistant team for resolution. Within 40 mins your rsa team reached my spot and took the vehicle to the nearest service station (Krishna automotives) in bargarh, odisha. I was informed by krishna automotives service advisor to bring my second key and it will be alright. Then next day i went there with the 2nd key but after talking with the service advisor he told me that there is some wiring issue and the entire dashboard has to open which will take one more day time, on which i agreed and returned back. But again next day i called him to enquire about my car status
On which he told me that there is some major issue and some senior team will come and resolve the issue and also told me it will take another 3-4 days. After which i made a call to your customer care number and lodged a complain regarding the delay in resolving my vehicle issue. Now they are saying there is some spare part issue and it will take another 15 days to rectify the problem.
Now you tell me i am having only one car xuv-300 which is merely 6 months old and in this 6 month i am facing such problem with this new car. If your service persons are taking 15 days to resolve a minor starting problem then how can i trust your brand name. My nature of job requires lots of touring for which i bought mahindra xuv-300 due to brand image and i thought it is a very trust worthy vehicle. But today i am very much unsatisfied with your brand and hopefully never purchase your car in future and also asked my friends circle to not go for mahindra vehicle.

Name: rabi narayan mishra
Place: sambalpur
Phone no - [protected]

[protected]
[protected]
[protected]
[protected]
These are the numbers that used by the persons for contacting you and last number is used for google pay. They asked for money. Police wants to arrest these people.

Dear sir,

Greetings!!!

I bought my mahindra tuv 300 from prime mahindra in march 2016, at the time of purchase i enroll my car for extended warranty as well.
From last few days i am facing problem with my car ac not working.
Visited to prime mahindra on 21st of june in the evening they said there is a problem with cooling coil so bring in any working day for complete day and since your car is under warranty you need to pay for only consumables around[protected] rupees.
I visited at service work shop on 27th june firstly they said leave your car today and collect next day around 12;00 pm because of shortage of manpower due to covid 19 less workers are allowed to come.
I requested please try till evening if still you need to retain my car then no problem. Around 4:00 pm they said your warranty is not applicable because car service of 50k, 60k, 70k is not done by mahindra, so i said i got it serviced from out side where i can save money but 70k service is not done yet because of covid 19 so i will get it done from you.
They said now your extended warranty is void and you will not get any benift of that. I said i am not aware and there is nothing related to what is happened please get it done in future i will get my services from authorised service centre only. Gm mr. Naresh chowdhary tried his best from head office of mahindra but mahindra head office denied for any assistance.
So service centre gave my quotation of[protected] rupees after discount.
This money is very big for me. I spend whole day at your centre dring this crisis where we are loosing jobs and salary cuts. Request you to get my car under warranty i bought and oblige me and i will pay for consumables also i will get my paid service from the service centre for 70k.
Actually last 2 services i have done from out side faridabad when i traveled to my home town in himachal pradesh. There was not near by authorized centre but service is done by good professionals.
Request you to consider my humble request and resolve my problem.

Thanks & regards
Harish sharma
[protected]

Dear sir/madam

My tuv300 purchase date is 01.04.2016. Since two years during scheduled service i complained that my vehicle floor is getting drenched with water especially during rain more particularly on the driver and co driver seat area. Instead of my several complaints the issue is not yet solved even during my last service which was done one day before dated 26.06.2020 at sree automotive topsia g j khan road kolkata-46 under advisor kaustab das. My last four services were done under him but the problem remained unattended.
Today i found that the problem still persists and my vehicle floor showed signs of rusting due to callous attitude of the service center officials who never inspected the vehicle thoroughly to find the root cause of the water logging problem.

Being highly annoyed and dissatisfied by the concerned service center i am writing this complaint with an expectation of immediate action and redressal of the same, otherwise i will be compelled to go escalation of the complaint to other appropriate forum and authorities. I am attaching pictures and videos for your perusal.

My details :
Name-rishav halder
Reg. No. : wb08b6570
Mobile no : [protected]
Vehicle warranty expire date-16.04.2021.

Vary pathetic service from (Kolshet) area mahindra service center (Thane)... When i check my car after 1st servicing car is not serviced properly and most important they claim that they wash a car and cleaning too but the real thing is they not wash it... And new thing they add just for loot #sanitization which cost 850/-rs don't go in this stupid place like salasar mahindra kolshet branch thane..

Sir, on 20th june 2020 was contacted by mahindra and mahindra company about a job offer. They sent me a offer letter in my mail id and told me i have to pay 650 rupees for selection fee and then they asked me to give another 1280 for dress and again they sent me a gst bill in my whatsapp number of 4677 rupees. I paid all the fees but now they are not responding. I just got cheated by them. Please help

Sir Tomorrow I have booked a Bolero B4, today I came for delivery but I want to take Insurance myself (Before Booking I have told I will do Insurance my self ) All Papers are Completed Down Payment, Bank Delivery Order ETC.
I am Coustomer of Mahindra Since 2001. Due to This I feel very Bad, The way of Talking of Manager is so Bad and Loudly. The Detail of Dealearship is Nexgensolution Technologies (P) LTD. Hazaribagh Branch.
I am Attaching All Documents Related This.
Sir I want to Know Only 1 Question Why Delivery is Not Given to Me.
Pls. Reply .
Thank You.

ગાડીના ડોકયુમેન્ટ છોટા ઉદે૫ુર જિલ્લાના જયા હું નોકરી કરુ છું ત્યાના આ૫ેલ છે અને ગાડી ૫ાર્સીગ દાહોદ જિલ્લામાં કરી આ૫ેલ છે. દાહોદ જિલ્લામાં ૫ાર્સીગ કરાવી આપ્યુ જેની કોઇ ૫ણ ૫્રકારની ડીલર ઘ્વારા જાણ કરવામાં આવેલ નથી. તારીખ ૦૬-૦૬-૨૦૨૦ થી આજદિન સુઘી ગાડી સોરૂમ ૫ર ૫ડેલ છે. સોરૂમ ઘ્વારા કોઇ૫ણ ૫્રકારનો આજદિન સુઘી સમ્૫ર્ક કરવામાં આવેલ નથી.