Mahindra And Mahindra Complaints & Reviews

Service head is forcing every advisor to do targets like daily labour and vas, due to heavy pressure some times they are billing to customers more with out doing any job or work. That is not an advisor doing mistakes its the service head he is telling that what ever you do i don't care i need my target done. I didn't see such type of pressure on service advisor in any other companies.
I don't know why they are creating that much of pressure but due to that pressure they are doing mistakes. If customer refuses the offer what advisor can do so some of them are making bills without intimation and saying that it will come under maintenance service

We have a tuv300 just after a 10 days of delivery from service we got our engine breakdown and taken to service centre they are saying engine has to be opened and cannot claim engine warranty. Vehicle is 2.5 years old and close to 50000 driven. We had a regular on time service till 24000 kms. Later service was taken after 40000 kms. Technician said there was a coolant pipe cut down it would have given alert as per driver mentioned the vehicle got some unique sound from engine and he stopped huge fumes came out of engine. Later they stopped and brought car by towing to service centre.

My self avinash kotwal, 3rd nov 2018 i was payed my installment (By cash), but still till time my instamnet not updated,... Last one year i m conitunes visit jammu mahinadra branch but no one serious to resolve my issue... Many time i m complaints mahinadra head office new delhi, nodal ofice mumbai, customer care and also branch manger of jammu ashish sharma, but no resolved of my complainant

Sales manager are not talking in a proper way and doesn't respect consumer they just asked. You wanted a car or not i am not satisfied with his service and i am here from about 9.30am and now it's 11.48 but they doesn't clear the car so that i can take my bolero zlx car please do something so that this doesn't gonna next time with somebody else also thank you
Mr. Rishi kumar tiwari

I’m anil bagherwal, i went to service centre at neemuch m. P for servicing of my bolero slx, and i gave list of work i want in my car, but they have not any work and i’m not satisfied with your service. Please look into this. I have attached a list which i gave at service centre and they didn’t do anything. I want you to take some strict action against it and kindly compensate me regarding this.

I have made demand draft form allahabad bank jasidih as per quatation of partik automobile ranchi not till daye he was not deliver black scripio till date and not given satifactory answer for delivery of vechile, i have all ready pay interest to bank last one month so kindly resolve my problem as soon as possible, i am waiting for your positive response.

Thanking you
Suresh prasad sah
Mobile no [protected], [protected]

मैंने दीपक श्रीवास्तव 24.01.2020 को रॉयल ऑटोमोबाइल्स ग्वालियर मेला से महिन्द्रा मराजो m2 white colour की बुक की थी| जिस पर डीलर ने मझे 5 दिन के अंदर कार देने की बात कही थी, जिस पर मैंने बैंक से डी.डी. भी बनवा लिया था, पर डिलीवरी के एक दिन पहेले मझसे कहा गया कि हमारा स्टॉक आने में टाइम लग रहा है इसलिये आप कुछ दिन और रुक जाये| आज मेरे पुन: पूछने पर कार देने से मन कर दिया गया और किसी दूसरे colour का आप्शन दिया गया अब जब मेले में rto बेनेफिट्स ख़तम होने पर आ रहे है तो डीलर द्वारा कोई संतोष जनक जबाब नहीं मिल रहा है और ना ही फ़ोन उठाये जा रहे है| मेरी डी.डी. के चार्जेज, स्टाम्प पेपर आदि के खर्चे ओर मेरा समय बर्बाद रॉयल ऑटोमोबाइल्स ग्वालियर द्वारा किया गया अब जबकि में दूसरी कंपनी की कार लेने पर भी विचार नहीं कर प रहा हूँ|

अत: आपसे निवेदन है की दो दिवस के अंदर मुझे महिंद्रा मारजो m2 वाइट कलर उपलब्ध करवाइए जिससे मुझ rto बेनेफिट्स मिल सके| अन्यथा डीलर द्वारा मेरे बैंक के समस्त चार्जेस सहित मुझे दिलवाए जावे
Mob no.
[protected]
[protected]
[protected]

Hi. I have submitted a request for test drive of xuv 500. It's been 2 weeks since the car is in reapir and the showroom is still giving the same answer when asked for. Here i'm bothered by two questions.
1. Is the service of mahindra so poor that they themselves can't resolve the issue.?
2. Is th xuv not of the suv standard the company is boasting of?
I've been a huge fan of xuv and wanted to own one but the response of the company is making my enthusiasm lesser by the day.
Regards
Ravitejakurapati

Dear sir,
I purchased my mahindra xuv300 on december 6 from koncept automobiles. The dealer said that i will receive my rc within 15-18 days. Even after 20 to 25 days there was no update from the dealer about my rc and neither did he cared to contact me and inform me about any development. I always called him and asked him but there was always a new excuse every time i contacted him.

Now more than 2 months have passed but there is still no update from the dealer's end.

I was placed my vehicle of service in nbs mahindra workshop. After four days i get to know that required parts not available in workshop, it will be take 6-7 days. After taking to service manager wadekar and his senior santosh shetty i get to know that they are finding problem in my car till date. I don't know that proper mechanic available in workshop or not?
Why every time we facing such problems?

Respected sir,
My name is divyang natali from surat, gujarat, india.
I purchased new xuv 500 w9 white color with engine no:wtk4m17665
Chassis no: ma1yu2wtuk6m16774
And registration no: gj05rk8777 on purchase date :28/12/2019 with invoice no: srt/19-20/426 from president motors, umiya nagar society, near shree chosath joganimata mandir circle, udhna magdalla road, surat-394210.
On that i already feeling hard in transmission gear system on 1st to 2nd gear sifting but they told car is new so it will be hard after some days when it will be in running condition that will be smooth.
But it will not done after some time approx 1000 km, my 1sr service due on 15 jan and i registered pickup facility for 1st free service.
On that time i again raise the same complain to service department and other some small complain regarding desk board. But after service my both complain was not resolved.
Than i again called the service person who handle my service 1st time and again raised my complain. After than they again picked up my car and till the day it will be under service.
Today i personally met with head of the department of that service center mr pankaj (M:[protected]) and he told me the reason that we raise the complain in mahindra company for change the gear box. Almost after 3 days from picked up car.
Here my concern is that if the car is only used 15 days and i face manufacturing fault in it so why i should replace the gear box.
Please think as on place as customer if you buy 1700000 rs and within 15 days short period can you accept the condition.
As i am big fan of mahindra xuv 500 i heard good name and reputation in market. But today i felt that i am cheated with defaulted car.
Within sort period of only 15 days my concern is company returns back this and give me new one. Because as genuine customers i don't want repair or replacement the gear box.
I am common person and not able to fight with company if you replace only gear box. But it's true that some where i loss the trust of mahindra motors.
So please consider my request as your life long customer not temporary or one time customer

Thank you very much.
Your customer

Divyang natali.

I purchased xuv300 in march 2019 till, before 1st servicing all door noise and not properly closed the door, and in dash board kach kach voice continuesly arrive so i m very irritating i complete many time to our showroom in 1st service time and second service time but yet till date not solved my problem, so pls arrgenty solved my problem otherwise i go in consumer court

Dear sir, my xuv 300 giving bad mileage and i complaint many time but they are resolving, i have visited service center so many time before 3 service it's millage was 17.5 to 18.5 combined highway and city but now is is giving 14.5 max combined and also 2 gear getting sound they are saying that is shifting sound and noise of cabin is so high i am not satisfied for this service center. Plz take back your car and refund my money. Also in future i will not purchase any mahindra car and not to suggest to anyone. I am so fade up. And i also go in consumer court.

Dear sir,
We were purchasing xuv 500 for which we went to sri durga automobile on 16 jan 2020 moti nagar.
As we were still in the process of finalizing the model we asked them we will come back later.
We told same to mr shobit and his showroom manager.
He insisted that we can pay a small amount just to block one 2019 model they had with them and in case we do not buy this car our money will be refunded instantly.
As i was not caring this money they came to my office in dwarka and collected cash from my father and again repeated the whenever we want our money will be refunded.
Next day we asked for 20 model instead of 2019 model from mr shobit and their manager mr gupta.
We were told that we will have to buy 2019 model only as 2020 model are not being manufactured because of euro 6 issue by mahindra and price are not available.
We refused for the same and asked them either book an 2020 as we r ready to wait or refund.
Mr. Shobit refused to refund saying that these r cancellation charges.
We were very surprised as not only mr. Shobit but his senior had committed that the money can be refunded any time.
This fraudulent behavior of mahindra authorized showroom people has really surprised me and now i am in doubt weather i should buy mahindera xuv or any other brand.

Regards
Pankaj
+ 91-[protected]
New delhi
India

Dear sir/team,

Subject: deception and dishonesty with customer by m/s shuhul automobiles pvt. Ltd.

I have purchased a vehicle of mahindra make and of model xuv 500 w7, from the showroom shuhul automobiles pvt ltd, srinagar. The date of purchase was october[protected]. At the time of purchase i was offered a deal of rs.15lacs. The offered price was higher than the prices offered in jammu and chandigarh. I requested the showroom to give me some more discount however they did not entertained me and a final deal of rs. 15lacs was agreed by both parties i. E. Showroom people (General manger sales and dgm sales) and me. The deal i. E. The price of 15 lacs included:
1. Vehicle cost
2. Three years insurance
3. Full rto registration including the newly adopted @ 9% rto fee calculated on showroom price i. E. On approx. 14lacs and hypothecation fee etc.
4. Free mats
5. Extended warranty upto 5 years.
I paid the amount i. E 15 lacs full and the vehicle was delivered to me on[protected], with just a single page delivery challan and insurance policy. I rigorously followed with the showroom and visit 10 to 15 times for completion of my registration and vehicle documents. However the gm/dgm always turned me away by saying they don’t have internet access to upload the documents. On few time they told me they will be sending files to jammu or chandigarh office for completion of formalities, but the fact is that my vehicle as on today i. E.[protected] is still unregistered and without any document.
Irony is that after four months of gap the showroom people are contacting me to pay an additional amount of rs. 60000 (Approx.) otherwise they won’t register my vehicle. This is mere dishonesty and deception, i had already paid higher amount as i got less discounts on my vehicle.in october month mahindra was otherwise offering a discount of rs. 130000 (1lac30thousand) on xuv500 as per advertisements.
This is a breach of trust and commitment, i am a women and the showroom people cannot hold the registration of my vehicle and cannot compel me to fall in their false words, false commitment and be a victim of deception
I will not pay any penny more, let the showroom take back their product and give me my 15 lacs back. My vehicle has run 1500 kms, out of that 400kms were already on the meter when the vehicle was delivered to me.
It is as such requested that strict action be taken against the showroom and immediate directions be passed on to shuhul automobiles pvt. Ltd. To issue the registration papers to me at an earliest or to take back their product and reimburse my paid amount i. E. 15lacs along with the interest from the date of payment.

Hope for the speedy resolution of issue.

Thanks and regards
Suraya akhtar
R/o: gulshan nagar, srinagar.
Chasis no: ma1yu2wtuk6g11008
Engine no:wtk4g10489
Phn. No: [protected].

This is to inform u that my car and Rc of my car having same engine no. But engine no. In every invoice after first service given by mahindra service centre is different. It is hard to track also i have to explain every time i visit service centre. I have purchased extended warranty after first service. It can be problem in future if I claim for warranty. So i escalate this problem to showroom manager (Deepak, shri durga) instead of informing he is not receiving my calls. I have called 4 time in mahindra with you hamesha same response (excuse every time) i am totally ### up with your pathetic service. My experience is ### with mahindra. This is my first car from mahindra and I'll never think about mahindra in future this is not the only thing happen with me. Hope you guys understand and contact me or do the needful.

Details
Showroom- shri durga raja puri
Main branch- shri durga motinagar
Service branch- shri durga patel nagar
Owners name- Shalini Chamoli
Registration No. Up 14 EA 9264

Name
Siddhartha Chamoli
[protected]
Thanks
(Note- you can track my complaints my this contact no.)

Hi my scorpio ch01bm5300 buy on 2017 i have a extended warranty and my steering top pvc skin is out and in a shabby. I contact the raj vehicle mohali and chandigarh for its replacement but no efforts. My seat belt is also not get back automatically not change. I spent 17000 on warranty but company not to listen the customer voice to replace the defective/ cheap quality using. Mahindra and mahindra

I m using your car model tuv 300 last 3 to 4 yers., last month 25 nov 19 my car servicing in your authorized service center mss. M. M. Vora. This service is fully paid service. I m paid my side full payment in office. One fault defined him than i can explain my car problem and your mechanic check my car his defined. But till date not solve my problem. He say part is not available in mahindra company than i soaked because multi brand company to be not provide some parts in service center. U tell me very long time pending my car issue. (After 1 month and 10 days) my car taker mr nilesh. Many time i called service center but not replay me.
Again i m sending my complain
Again i m sending my complain... Not solve till date and not singal call for youe side. I m sendin my mobile no [protected],,, baroda

Dear sir/madam
I am a regular and purple club prestigious customer of mahindra xuv 500 w8 sports limited edition since last 5 years with a registered vehicle number uk07bf5599.
Sir it has been a year of my complaint at ddpm mahindra workshop mothrowala dehradun regarding unavailability of the centre console flip push button cover but till date my broken part as mentioned has not been replaced and the feedback by the store/manager/service is that the company doesn't manufacture this part for limited editions but it is available for models of xuv 500, the part of other models is alot different in shade and colour. Workshop personals are saying that i have to get the whole centre console changed as the particular part is not available.
Why should i pay 20 times more price than a actual price of that particular part which is not available since last 1 year. Therefore its a humble request that kindly get my broken part available as soon as possible otherwise i have to take help of consumer court to get justice. But i have full faith on company officials that they will not loose one of the prestigious customer of the company.
Thanking you.
Regards
Rajan kothari
Mob:+91-[protected]

Mahindra service dealer mahalaxmi motors, bareilly has taken my car mahindra xuv for service on dt 31.12.2019 with pick and drop. Mahindra service driver has hit my car and damaged lights etc.. Showroom representative said that they will deliver vehicle after repair but he is not delivering my car after service still after 25 days. It will be very worst situation. Please resolve my issue.