Mahindra And Mahindra Complaints & Reviews

Dear Vice President-M&M
Vehicle no - KA-05/MW-5989 got picked up from Ananth Cars-Arakere, Bangalore for service on 21st Jan
- Delay in pick up.
- Delay in attending the vehicle.
- Delay in response about service estimate.
- Finally delay in vehicle delivery due to improper wheel balancing. Original delivery was 22nd @ 3 pm.
- Request for alternate vehicle is not considered.
- Very poor response from
Service Advisor - Mr Kiran
AGM - Mr Praveen
GM - Mr Sathish Shetty
Request strict actions due careless approach.

Regards
Sathya
[protected]

I had my xuv 500 taken for 2nd service at sona wheels 3rd mile siliguri. I reached the service center at 07:30 hrs in the morning and got it numbered in 2nd. My vehicle was not touched until 12:30 hrs on my regular follow up with the service center manager. Where as the other cars behind my numbers were taken in as they seem to be the old customers and known to the mechanics and fitters.

I had to change and dust guard which they said they will provide. At the end of the day only they said, they don't have one.

I had registered my clutch check, which they never did.

I have a maxi care taken on the first servicing. There was an offer on teflon coat buy one get other one free. I had to go for the 2nd free polishing. They took my half serviced car for washing at 06:30 pm. They took it for polishing at 07:00 pm and handed over the car at 07:30 pm.

1. The car was not completely serviced.
2. They do not have the spares required. They said, they will call me up once the spare is available and never called back.
3. They never checked the door complaint i made.
4. They never checked my clutch complained i registered.
5. The car was not cleaned properly since they were in hurry to rush home.
6. The cashier asked me to pay the bills before the service was completed.
7. It took 10 hours, just for the 2nd servicing of my car.
8. I asked my rsa certificate many times which they said, they will check and never handed over to me.
9. The car handed over at 07:30 pm and the polish was not even wiped properly.
10. I used to get a survey call after the service, never received this time.

The service center has no professional approach but works on relation and favoritism. They accepts more car for service than their actual capacity.

I was a hyundai rider from 2010 to 2018 and never had any issues with the service for 8 years. I had a very bad experience with sona wheels service center.

I really regret on switching over from hyundai to mahendra.

Regards,
Puran chhetri
Owner of xuv-500 (Wb-74-ax-3666)
[protected]

I had given my vehicle gj18bd 7132 to param automobiles, gandhinagar on 2nd december 2019 for rear brake pad replacement as per their advise. During the course of repair / replacement they advised that i should also replace abs sensor assembly. I agreed to their suggestion as they said that abs will not work. The mileage reading was 35806.

Chasis nos. F6d12276
Ro no. Ro20g004756

After the replacement, they didnot fix the wheel caps properly. As a result one wheel cap fell down while i was driving. Next day i immediately complained. They checked and found that they had damaged almost all the wheel caps. They took back two wheel caps for proof and promise to replace in 3 to 4 days time. I have repeatedly followed up but they have not replaced. Once they told me they have placed order but received two in broken condition. I told them they can replace all 4 of same design. They said they will revert after talking to their senior. Today is 52nd day and my three wheel caps are still not there. Pl. Help in resolving this matter immediately..

Sir i visit your lohchab mahindra dealership in rohtak (Haryana) on dated[protected] regarding noise in suspension and engine. But my vechile recive on 7-1-2020. I am use taxi during in these 13 days. And my vechile was in under warranty. Please tell me why i suffer this mentally and physically harassment. After 13 days the noise of suspension not solve by your lohchab motors pvt ltd dealership. I am use this vechile for my comfort long drive but this types of problems harassed me. During this period of 13 days i am using taxi. Please provide my taxi allowance and solve all problems in my vechile. Please solve this problem immediately and contact me [protected]. I am attached my job card of lohchab mahindra dealership regarding this problem.

Dear sir,
I uploaded resume on quicker for job after that i received a call from mahindra and mahindra company, they take my telephonic interview nd said that u are selected, for security of dress and id card you have to pay 1550 rs firstly, i had paid the fees on 11:01:2020 but still no training letter provided. Plzzz help me regarding this

Dear sir/madam, your on road services is very casual and very slow in siligur. I have been waiting since one hour plus. The mechanic says he is starting from sevoke... It hardly takes 25 min even after huge jam. He is citing traffic problem as an excuse which is not true, in fact when i called him he was working in his garage called sarkar automobiles. Very sad. I shall be putting up this complain to the company at nagpur.

dear sir
happy new year
i faced problem with my vehicle xuv 500 w10, fully rusred and corrosion, recently they changed 4 doors, now another door and front engine side also body rusted.
i am fully dispointed this vehicle.
i am not satisfied this vehicle.
kindly iam requesting to you sir, solve this problem. Honestly

lasttime they took morethan 3 weeks, but they didnot checked properly where is rust forming, now vehicle was going to completely rusted.in future i canot use in this condition. All disk breaks also rusted. Its very dangerous condition. I want to change my vehicle.

raghavendra rao
[protected]
[protected]

Hi, i had taken my vehicle for a checkup as the engine check lamp of my mahindra xuv 500 w6 was switched on. I experienced the fwg problems.
1. No communication by the field agent till i personally contacted him.
2. No update on the wheel alignment and balancing problem till i found out from the agent.
3. Problem was excalated to the service manager level without any response

I m using your car model tuv 300 last 3 to 4 yers., last month 25 nov 19 my car servicing in your authorized service center mss. M. M. Vora. This service is fully paid service. I m paid my side full payment in office. One fault defined him than i can explain my car problem and your mechanic check my car his defined. But till date not solve my problem. He say part is not available in mahindra company than i soaked because multi brand company to be not provide some parts in service center. U tell me very long time pending my car issue. (After 1 month and 10 days) my car taker mr nilesh. Many time i called service center but not replay me.
Again i m sending my complain

Mene quikr.com me through job ke liye online apply kiya tha Google se search krke or same day mujhe call aayee or mahindra & mahindra motor Bhopal me job ke liye unhone meri detail liya or kaha ki unhone quikr.com ke job reference ke through call kiya h or kaha ki kal aapko telephonic interview ke liye call aayega aur 2 day k bad call aaya mera interview kiya gya or mujhe kaha gya ki aapko offer letter kal milega or mujhe second day mahindra and mahindra motor ka offer letter ke liye 750 Rs liye or offer later email kiya gya or fir kaha gya ki do din bad verification ke liye call aayega or call aaya or meri detail lekar unhone mujhe se 1280 Rs liye or mujhe training letter email kiya or for second day kit k courier delivery ke naam PR 2250 Rs ki demand kiya to men's MNA kr diya or file cancel krne ko kaha or paise return mange to kehne lage ki 30 se 35 din me refund hoga ye hamari company ki policy h mujhe contact krne walo ke name or contact no ye h Jo ki ab mera call nhi attain nhi kr the h night me mobile switch off kr lete h name or no ye h
Diya sharma [protected]
Amit Tripati [protected].
Sanjay Dharma [protected]
Anjali Thakur [protected] is no PR payment hua h online Jo ki call attain nhi kr RHA h or Jo mujhe fake offer letter or training letter mila h WO men's upload kiya h or aap Jo nhi ise pad RHA h aapse request hi ki ise or apne group or relative kago tak pahuchaye taking WO is tarah ke fraud se bach sake or is tarah ke logo ke khilaf hamari cyber security agencies koi bada action me PAYE or koi zaruraratmand aise fraud se Bach PAYE.Aapka sabhi ka dhanyawad ise pdne k liye

Hi sir/madam,

I’m writing this e-mail on behalf of the vehicle owner dipin.
It is with utmost agony and feeling deceited that i’m drafting this email. I’m the owner of mahindra xuv 500 with registration number : kl-47-h-9168 (Copy of rc book attached)
I had bought this vehicle from previous rc owner dr. Shajahan during which, the vehicle was flood affected during kerala floods 2018. All the maintenance works, major replacements all complaints were handled and taken care by the dealer
“pothen autos”
Jj arcade
Metro pillar 50
Thaikkattukara p. O
Ernakulam, 683106 phone :[protected]

Which was worth 6-7lakhs inr. There were many major works being done including engine works (Engine had to be opened multiple times). Never has this vehicle been serviced or repaired or checked outside mahindra dealership.

After purchasing the vehicle from dr shahjahan, the vehicle hasn’t completed 8000km. The vehicle had very minute repairs and other service being done during this time.
Recently (Over two weeks back), there was a slight noise while driving for which we had immediately approached pothens auto itself for repair.
Pothens auto officials said that the noise is due to a problem with the turbo, for which they suggested same turbo needs to be replaced which will cost to 40000inr. We agreed to the same as the words were coming from the dealer.
Now when i am ready to take back my vehicle, they say that there is another instability issue, possibly from engine and they doubt one of the piston is not taking up pressure and is expecting a repair after opening the engine which is estimated around 65000inr. This has caused serious trust issues with the dealer pothen autos. Because the only issue we faced while giving the vehicle was with the noise and we have it fixed by changing the turbo. The new instability or missing problem has aroused while the vehicle was with the dealer under repair.

I seriously doubt the capability, credibility and ability of the employees of the dealer. I also doubt the genuinity of the dealer as well.
As they have opened the engine multiple times prior to this (During major repair) and now that they diagnosed a problem. There are no reasons for me to think otherwise for the worst case that some genuine working parts from my vehicle has been removed or changed with defective ones. Kindly inspect the same using the cctv option if you have. Despite hearing many negative feedbacks, i thought of giving the vehicle for the same dealer due to the trust i have with mahindra. I hope you understand the gravity of this issue.
Even after fixing the issue, they are diagnosing new new problems for which considerable amount of money needs to be spent. This is really disheartening from a customer point of view due to the irresponsible management from the dealer.
I strongly recommend you to take stringent action. I would need you to investigate on the source of this complaint of this vehicle. As vehicle wasn’t having the complaint which the dealer pothen autos claim now it has. From a layman’s perspective its really easy to fool a customer. But there should be strong logical reasoning and justification which is not there in this case.

I want my vehicle repaired and fixed to me on a priority basis with the only issue of turbo being fixed. I cannot be accounted for the other fault which is newly diagnosed as the same hasn’t happened with my knowledge or with the vehicle under my custody.

I am planning to take this up to the next level by social media campaign and also i have cc-ed relevant consumer forum members in this e-mail. This is a matter of trust, money and faithfulness for the customer. Customer shouldn’t be cheated and cannot be spared with doubts. Kindly escalate and expedite the issue.

Regards,
Sanjay raj on behalf of dipin
M: [protected]/[protected]

Today 16.01.2020 i have visited mahindra jagatipotta royal motors work shop, kolkata for 3rd free service of my vehicle tuv 300 t10. Reg no-wb98e955 which was a pre booked service. Yet they can't collate service procedure from morning 9.30 am to evng 5.30 pm. Myself and my family were waiting thirsty, hungry from morning as they assured vehicle will must be handover by 3.30 pm. This service centre under jurisdiction by mr. Mondal-service centre manager and service was doing under supervision by mr. Riju. They only foolish m and cheat m by more than 8000/- amount capture and moreover they did not accomplish job which were free as well as in warranty period like self start motor installation, fuse fixing, water service, cleaning, denting, painting etc just throwing a excuse of not ability of materials etc.
So please i am humbly requesting to you that to give punishment of manager and supervisor as they harrash m by whole day, foolish and cheat by money capture, waste my valuable time, misbehave with a honest customer.
Thank.
With regards
Ashik ikbal peada.
My complain no-cf[protected].

I would like to bring to the notice of the concerned people in mahindra & mahindra that i have been experiencing sloppy service at the m & m owned service station nbs international. The service in the last couple of times has left lot to be desired.
In the last service of my vehicle xuv 500 about 15 days back, i had given specific instructions to replace very basic parts which the supervisor conveniently gave a standard reply that the part is not available. And he promised that promised that he would get them replaced in the next 2-3 days. Its been over 15 days i have not got any revert from them. This is not the first time it has happened. I am really fed-up with the casual behaviour of the service staff.

My car xuv 500 went for service on 10th of january. And it also had some work on bumper. So earlier they told me it will take 3-4 days. But as of now its already been 6 days, and they are just delaying the work with some # excuses. And they were telling me the bumper is already painted just the service is left and then next day they said its not dried yet. But the truth which i got to know today is they have not recieved the new bumper yet. They were just lieing at each point of time. So i am not at all satisfied with the service of mahindra. And also i regret purchasing from mahindra. As they have zero value for customers. They dont even care for customer service. And i swear i wont purchase in future from mahindra as well as i wont recommend mahindra to my family and friends.

I gave my kuv100 in mahindra's sunshine service centre on 20/03/2019 after it met with an accident. After few months i checked my car and l found that internal welding portion was not painted and also due to welding wiper water storage tank was damaged.ac heating effect is not working as heating part is used in winter season. Contact no [protected]

From
S. Sivakumar,
Experience executive,
Employee code_13gm3949,
Location_jn02 vellore_ps.
Respected sir,
I've been working for the past two years in mahindra cars. My vehicle retail will be an average of 3 to 4 per month. I've done 6 vehicles retail for the past month. Jain car's sales manager praveen kumar and digital manager p. Rajesh have cornered me. One of the customers called dr. Murugesh booked a vehicle (Xuv 300 w8 diesel white colour) have asked ₹5, 000 additional cash offer. Both the digital manger and sales manager have refused to give the amount and also asked asm aishwarya nair. None of them took care about it. The customer complained about this to the mahindra but no action has taken. The customer cancelled the booking. The digital manager assigned the other customer called lenin (Mrc enquiry_enq29b993069) later so as to corner me and the enquiry was stated as taken by the showroom and also made me transfer to kanchipuram. So, please take the necessary actions at the earliest.

To,
The manager, mahendra and mahindra

We have purchased mahendra xuv 300 w8 optional dated july 13, 2019 from rajendra auto wheel service centre, itawah up, we are facing a big trouble in starting the car since purchase, we get repair 4 times from rajendra auto wheel service centre and one time from firozabad service centre, up but after all our car couldn't get repaired till now, we are not satisfied yet.
Your car service engineer were failed to repair the car till now.
So we would like to replace the car finally.
We don't like services of rajendra auto wheel service centre.

Car no. Mp30 c 6617
Purchaser name-mr. Ram kishore
Address-sita nagar, bhind, m. P.
Moblie-[protected]

My xuv 500 number gj05 jn 5959 has given to president motors surat workshop for service before a month, my a. C was in complete condition when car was handed over to workshop but when i received it on 4rth day a. C was in dead condition, i complained several times to workshop but they didn't give any proper response,
I request u to look upon my statement as i have all the call recordings of them as a proof..

I have been facing a recurring issue of corrosion since the last 1.5 years. I have taken the vehicle 3 yrs back.

After repeatedly complaining and patch work painting being done, still the corrosion is a repeated issue that i am facing.

I have mysel[censored]sed my earlier car for 9 years without such issues. Added to this there are atleast two other cars in our society - a maruti wagonr and a tata - xeta which are being used by the owners for more than 11 years and without any corroding issue.

I would like to have my car body replaced as i feel the material being used for car body is sub-standard.

Regards
Santosh

I am going for regular check up of my car to your mahindra showroom sangli at 08/01/2020 they does not gives satisfactory service and they ignored us for regular check up like washing, wheel alignment and they dont have cars parts available at their store i am very disappointed for this behavior of showrooms staff and they dont have an trainy staff