| Address: Sreekariyam, 695017 |
From,
Sajikumar
Resmi, thazhakariam, sreekariyam p. O.
Thiruvananthapuram, kerala, india
To
Mahindra and mahindra ltd
Sub: rust in whole vehicle
Ref: mahindra xuv -500rw-6hawk airbag
Reg: no: kl-22-h-7999
This letter is drafting due to an information hared from sleeba&sons automotive private limited, kv/1/1711, vazhayila, peroorkkada, thiruvananthapuram, kerala 695005
On 2016th february 25th i had brought a mahindra xuv500 rw, registration no: kl 22 h 7999
One of my problems is spreading of rust all over the vehicle and bulging paints. And also i am attaching the images with this mail. Few months before an your authorized service centre tvs, karamana tvpm, kerala had replaced my boot space door on the same problem without any cost. Now by the information from your another authorized servicing centre s&s mahindra, tvpm, kerala that i had to pay the amount for repairing the same reason and it’s still occurring the whole body of my vehicle
The age of vehicle is only four year. What type of guarantee did you have towards this type of your premium vehicle. This complaint is not occurred due to the running of vehicle and its only caused from technical or manufacturing mistake?
Mahindra will never compromise on their good will and product quality this leads me to buy your premium vehicle. Then why it is so? See you can search my vehicle history from your online that how i am maintaining this vehicle and what type of customer i am.
Kindly please solve my problem on this vehicle as a good customer of mahindra
Still my vehicle is on your authortised servicing centre s & s mahindra
Jan 29, 2020
Complaint marked as Resolved
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2019
Mahindra And Mahindra Customer Care's response Hi Sajikumar, we have forwarded your details to the Mahindra Area Customer Care Manager who will get back to you at the earliest.
Regards,
Customer Care Team