[Resolved] Mahindra And Mahindra — Unsatisfactory work at service station
Mumbai, Maharashtra, India
I had sent my XUV 500 for servicing to INFINITY AUTOLINKS Pvt Ltd Vikroli (W) Mumbai on 13 Apr 17. I would like to bring to your notice that the approach to work at this workshop is absolutely unprofessional and unethical. Despite having paid a sum of 40, 000/- only for regular servicing (extremely exorbitant) the vehicle was sent to me in a dirty and uncleaned condition with unremoved marks and spots on the car. Also last year I had requested them for a spare key which they received but failed to intimate me ...on inquiring this time they said they had received the key but made lame excuses for not intimating/delivering it. The workshop too looks more like a slum outfit rather than a esteemed Mahindra servicing workshop.
Complaint marked as Resolved Jun 11, 2017
[May 07, 2017] Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified SupportMahindra And Mahindra Customer Care's response, May 11, 2017
Sir, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected].
Customer Care Team
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