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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India reviews & complaints page 114

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M
Mithun kulal
Sep 23, 2021
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Money got deducted but not got ticket confirmation

I was booking flight (23/09/2021) from Bangalore to Dubai.
Money got deduced but not got ticket confirmation.
I tried multiple times to call Customer care, but waste of time.
Rs. 26920 has been deduced. referance number is ECOM-MAKEMYTRIP INDIA PVT LTNEW DE/11:45/70020066
Plz Refund my money back....
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R
rbanga72
Sep 23, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
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Payment made but ticket not issued

I booked two separate tickets on makemytrip for Bengaluru to Delhi (indigo flight on 25th Sep evening). Booking made on 22nd Sep.
First ticket got booked. the second did not though the amount got deducted from my UPI.
Called customersupport multiple times but no support from them.
please refund asap...
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sreelatha_srikakulapu
Sep 23, 2021
Sep 24, 2021
This thread was updated on Sep 24, 2021
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Late refund

When I was booking flight ticket from Visakhapatnam to Leh and return also on 8th Sep 2021 one of the return sector(Delhi to visakhapatnam)is not booked and got sms, email and pop up also saying that refund is initiated. So, we booked ticket again for that sector alone. But we did not get refund till now. Please look into the issue.

ticket booked date: 08th Sep 2021
ticket booking email: srilaxmipfoods.[protected]@gmail.combr...
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D
debsen
from Kolkata, West Bengal
Sep 23, 2021
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Need refund for Bus Cancellation for Booking ID NU210161026826028

Address:Kolkata, West Bengal

Dear team,

I booked a bus ticket from make my trip to travel from Purulia to Kolkata(please refer to the attached ticket), but the bus stopped midway and dropped us at Asansol. They couldn't even arrange for another transport and in fact, after keeping us waiting for more than an hour they declared the engine was overheating and not functioning properly and refused to go further.

Due to these circumstances,...
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Ratnakar Panggingg
Sep 23, 2021
Sep 23, 2021
This thread was updated on Sep 23, 2021
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Tickets not rescheduled nor refunded for free off charge tickets cancelation policy

Address:India

@makemytrip I booked a 3 flight tickets from guwahati to pasighat for 9th Nov 2021 but after the ticket was booked I saw the date was wrong showing 23rd Sept. I cancel it within a minute as it was shown free cancelation within 0-2hrs but now I'm been charged for that.So I called every possible number but no any response since the booking date on 22nd Sept. Than finally I got call from make mytrip in the afternoon for cancelation fees confirmation....
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rajnandini panda
Sep 22, 2021
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Money deducted but ticket not received

I made a booking for October 14th delhi to manali for a amount of Rs7445.

However the money was deducted from my bank account and I haven't received the tickets too. On calling the customer care they say no booking are made in your number. I want my money refunded at the earliest. I can share my bank statement as a proof of the payment. I want MMT to work on this issue ASAP....
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A
Anjali1510
Sep 21, 2021
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Refund or reconfirm open international ticket

Address:Gurugram, India

I had made a booking for my son for Mumbai-Chicago-Mumbai sector for travel in 2019 by American Airlines. Booking was done through MMT (Booking id NN[protected]). My son used the Mumbai-Chicago sector in Jan 2019. Due to start of Covid, AA cancelled their flights on that route and we got the ticket opened with validity upto Dec 2020 which was later automatically extended by one year by AA through a notification on their website. However they...
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F
ffem nalco damanjodi
Sep 20, 2021
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Refund for rs 2310.00 (ref : igalxcooy9) 03.09.2021

Address:NO, 33 DEENADHAYAL NAGAR,, KAVARAIPETTAI

When i booking bus ticket (03.09.2021) from Visakhapatnam to Chennai Amount is deducted Rs 2310.00 but ticket not came, system says busy . I thought my fund will be refunded, But so far i am not received my amount Rs 2310.00 .. Here i provided bank debit transaction referance number that is IGALXCOOY9 ..
Booked for Kkavery travels //

MY CONTACT NO : [protected]...
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I had multiple train tickets cancelled on 3rd and 4th september and was assured the refund amount by 7th september. Its almost Rs 3000 that has been blocked and no support recieved from makemy trip.
the irctc website shows refund processed to make my trip bank and the mode of payment was amazon pay upi.
I have tried to reach out the customer support and was of no use.
the app shows the refund is processed but ther isnt...
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S
salmashaik
Sep 20, 2021
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IRCTC Refund

I had multiple train tickets cancelled on 3rd and 4th september and was assured the refund amount by 7th september. Its almost Rs 3000 that has been blocked and no support recieved from makemy trip.
the irctc website shows refund processed to make my trip bank and the mode of payment was amazon pay upi.
I have tried to reach out the customer support and was of no use.
the app shows the refund is processed but ther isnt...
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Website:www.makemytrip.com

I booked a round-trip flight ticket for my mother's journey from Chandigarh to London (Heathrow) for April 12, 2021 and back to Chandigarh for 21 September, 2021 through MakeMyTrip. The booking of round trip was made on March 21, 2021. The booking ID on MakeMyTrip is NN[protected].

As per the booking details the flight (Virgin Atlantic
VS-354) had to depart from London at 21:10 hrs on 20 September and reach Mumbai...
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A
Anurag8584
from Varanasi, Uttar Pradesh
Sep 20, 2021
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Money deducted but ticket not booked and no reply from company

Address:India
Website:www.makemytrip.com

On 19/09/2021, i am booking my train from Varanasi to delhi but at the time of payment i opted for otp i put the otp money deducted and then show server problem but ticket not booked it was of ₹457 Please give my money back or in your words refund my money
MMT account
Anurag Dubey
Mobile no. [protected]
Email id. [protected]@gmail.com
Date of transaction 19/09/2021...
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D
Dn1
from HARDOI, Uttar Pradesh
Sep 19, 2021
Sep 19, 2021
This thread was updated on Sep 19, 2021
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Amount deduction

Address:Hardoi, waitganj

Dear sir
I would like to inform that today i tried to book room through make my trip but failed and amount also deducted so pls look into this and do the needful as soon as possible....
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N
Nilesh619
Sep 19, 2021
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Amount deducted without booking confirmation

I tried to book the travels ticket from sangli to andheri this morning. After completing the transaction amount got deducted and server failure message appeared. I didn't receive the ticket confirmation on registered number or email.

I hope makemytrip team will resolve this issue.

Nilesh...
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H
Harp1511
from Vadodara, Gujarat
Sep 19, 2021
Sep 19, 2021
This thread was updated on Sep 19, 2021
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Customer care support

As of Make my trip shows on their website 24x7 customer care support but I tried call them at 6AM morning regarding my flight tickets queries...they auto answered for 10AM to 10PM and disconnected. So how can we rely on them for any bookings issue resolution at the time of any where ??...
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A
AnukritiSingh
from Ghaziabad, Uttar Pradesh
Sep 18, 2021
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I'm complaining for refund.

I booked a trip from Lucknow to Bhopal for 3rd September. The bus cancelled by operater.
Booking id was NU[protected]
PNR number was 96FZ63N8
. Travel agency named as Khajuraho Travels.
I paid 1265 rupees but still I didn't got my refund. Kindly help me for it....
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Sunil Tattu
from Ratnagiri, Maharashtra
Sep 18, 2021
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Payment deducted two times

At first a pop up stated that the transaction failed, and when I tried again, the payment was successful. When I checked the transaction history, payment was deducted twice. it was my first time using MakeMy Trip app, highly disappointed....
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Hello,
I was just trying to book a rail ticket through mmt from Siddharthnagar (sddn) to Lucknow in GKP-AVNT SPL and the total amount deducted from my net banking account is Rs 2323.64 from A/c ending X1871 to Makemytrip, Ref no is IGALZYXMY4 dated 17th sept 2021. the payment has clearly been made against mmt but As I have already mentioned, the amount has been deducted but ticket is not generated. Kindly refund my money either in...
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R
rahul3131
from Bengaluru, Karnataka
Sep 18, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
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Money deducted but booking failed UPI

I was booking 2 tickets of "Desert Safari with BBQ Dinner, Live Entertainment & Shared Transfers" activity on 17/09/2022 from MakeMyTrip but booking failed and yet the money got deducted from my account.
I used google pay for payment and the transaction is showing as completed in goggle pay with UPI transaction ID as AI[protected]A1
Kindly return my money as soon as possible
I am unable to contact you as you don't have...
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A
Ayushjain23
from sitapur, Chhattisgarh
Sep 17, 2021
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Train self cancelled by company, no refund

Ayush jain
pnr no. [protected]
train booked for 21 sept 2021

I've booked tickets on make my trip but they have cancelled it themself. And its written that it is cancelled by passanger, Also they are not returning my money.

i want to complain against them, and request you to take action against it....
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