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MakeMyTrip India Complaints & Reviews

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Last updated Apr 24, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 113

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Address:Hotel The Abode Near Gayatri Lok Apartment Kankhal Haridwar, Uttarakhand 249408 , Haridwar

I had booked a hotel through makemytrip app(Hotel The Abode Near Gayatri Lok Apartment Kankhal Haridwar, Uttarakhand 249408, Haridwar). they have not notified that lift is not working and since i am travelling with a patient, it become difficult for me to take any up floors room. In replacement, they are providing us mattress in place of bed to sleep. Since the booking was done for three people and even the size of room was different. The...
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Reshma Nidheesh
Sep 29, 2021
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Issue of Refund for Booking ID- NF70148305888338

Issue of Refund for Booking ID- NF[protected]

Hi,
A makemytrip ticket was booked for 20th April from Delhi to Kannur. I cancelled the ticket due to covid reasons. Now its been 6 months and I have not received the refund yet. The E- ticket no is 098-[protected]. The passenger name is Sulochana KN. The Registered email address is [protected]@qburst.com. The PNR no is HQF6R. When I contacted MMT, they told that the...
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Teja 30460
Sep 29, 2021
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Payment fail

I did a payment on 25th sep 2021 from Hyderabad to Mumbai through credit card and the payment got failed but the money got debited from the account and ticket as not been booked. Help me in this....
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jaskeeratt kaurr
Sep 29, 2021
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Sachin(supervisor) Neha (customer care executive)

Worst employees ever, ₹13000 not refunding...
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Trishant Films
Sep 29, 2021
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Payment has been deducted but booking not done

Address:Gurugram

Hi yesterday I made a booking from Jaipur to Ajmer train the payment has been deducted from my account but neither the booking has been done neither my payment has been refunded back in my account. When I call customer care it's saying a technical issue since yesterday. Please resolve the matter asap...
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vedanth kariappa
Sep 28, 2021
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Amount debited not booking registered

Address:Gurgaon

Hi All,

I made a booking on make my trip on 28/09/2021, Amount got debited for which i have a confirmation message & email from Bank.

However i don't see any bookings in Make my Trip.

Very Pathetic Experience. I am worried about my refund....
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Debolina Sinha 2602
from Howrah, West Bengal
Sep 28, 2021
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Money deducted twice from my account

I booked a flight today and my account was deducted twice. I'm not able to connect to mtt customer care please look onto this....
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priyankajuyal
from NOIDA, Uttar Pradesh
Sep 28, 2021
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MakeMyTrip Holiday Package - Wrong Selling of Properties, Misconduct and Negligence by MMT Team

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2, Sector 25, Gurugram, Haryana - 122002, India
Website:www.makemytrip.com

Booking ID - NL[protected]

I would like to raise complaint against MakeMyTrip.com (MMT) regarding the wrong selling, professional misconduct, and inconvenience caused during my Kashmir trip between 12-18 September 2021 (Booking ID - NL[protected].

Please take note of the below issues:
- We were charged for 5 and 4 star property rates for inferior properties

- MMT team cancelled...
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divya000
Sep 28, 2021
Sep 28, 2021
This thread was updated on Sep 28, 2021
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Transaction was failed but amount deducted from credit

I already a mail, while doing transaction for train ticket with the help of Tripmoney money transaction was failed but emi generated .the credit company is telling amount was sent to merchant, so they are asking a mail from merchant to cancel an emi because they didn't receive amount .the loan ID is [protected]A.so please check and send a cancellation mail to divya.[protected]@gmail.com...
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Animesh Mahapatra
from Jhargram, West Bengal
Sep 28, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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Amount deducted from Bank for flight ticket booking but neither ticket has been booked nor payment confirmation has been received

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

This is to inform that today morning, the undersigned was trying to book a flight ticket through MMT from Bagdogra (Siliguri) to Kolkata. While completing the booking of the said flight ticket, even though the amount was deducted from Bank, no confirmation has been received regarding booking of the said flight ticket from MMT . Subsequently, the undersigned contacted the customer care of the Bank and it was confirmed by the Bank that the...
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Animesh Mahapatra
from Jhargram, West Bengal
Sep 27, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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Charges deducted from Bank for flight ticket booking but neither ticket has been booked nor payment confirmation has been received

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

This is to inform that today morning, the undersigned was trying to book a flight ticket through MMT from Bagdogra (Siliguri) to Kolkata. While completing the booking of the said flight ticket, even though the amount was deducted from Bank, no confirmation has been received regarding booking of the said flight ticket from MMT . Subsequently, the undersigned contacted the customer care of the Bank and it was confirmed by the Bank that the...
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Chirayu Rathod
Sep 27, 2021
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Booking date hotel Ginger vapi 27/09/21

Hello Sir

This is to inform you that booking done for one night, but MMT confirm for six hours my money gone, also I call the call center but not give proper feedback, already raised a complaint in my credit card company for not giving proper service against the money paid, I am also planning to take a legal academic as I feel it is one kind of online fraud, please let me know how you can help me in this case

Regards...
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avinash pahwa
Sep 26, 2021
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Regarding my refund from last year

Address:mumbai bhayander

Dear Team,

I have issued 3 tickets last year for bom goi travlleling month was apr, as that time lock down was announced so airlines gives full refund for all tickets what i received from my other tickets issued but 3 tickets which i have taken from agent woh issued tickets on makemytrip still that amount was not received, i have send so many mails to agent and mails to makemytrip but no reply from both of them, please help...
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I booked a hotel in Anantapur named OYO 35561 Hotel Amar Inn for a night's stay through makemytrip.com and paid an amount of Rs.1000. I booked a double room stating all the details for[protected]. I had an interview the very next day in Anantapur and since I am a female, my cousin brother was with me to safeguard me and take care of me. Even while booking I have clearly stated the names of the people checking in.

But to my...
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Sharma.palak
Sep 25, 2021
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Complaining about refund for railway ticket

I have tried to book railway ticket from it. And it got cancelled two times in a row. I have tried this with two different bank accounts. For 1 account refund is complete. But for another I have still not received the refund. Nor it is showing in the app....
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subith Babu
Sep 25, 2021
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Non refundable hotel booking trap

Address:ernakulam

I have booked a stay with family that was unfortunately fully paid and non re fundable

Act of God!

My wife got Covid +ve

There is no where I can ask for a help!, for a date change or anything... I am helpless! No phone numbers, e mails, no where to seek help, Hotel says they can't do anything since IO booked through this app

I lost my 6000 Rs, I think under this situation, people...
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csuraj07335
from Delhi, Delhi
Sep 24, 2021
May 5, 2022
This thread was updated on May 5, 2022
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I have not received a refund from makemytrip even 45 days after cancelling the ticket

I have done a partial cancellation of ticket from silchar-kolkata-bangalore as the flight from kolkata to bangalore got rescheduled.I have cancelled the ticket around 20 august 2021 and in the portal it shows Rs 4338 initiated and have already been processed .I have not received the refund still in my axis bank credit card account yet.
Booking id - NF[protected]
RRn[protected]...
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akritisharma056
from Rishikesh, Uttarakhand
Sep 23, 2021
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Regarding cancellation of hotel booking

Address:AIIMS Rishikesh

This happened today evening, I was sitting with my young niece and at the same time had opened my make my trip app to manage a booking my neice tried to snatch the phone and somehow a booking done by me on MMT for Purple Palm Resort Coorg for 1 to 3rd Oct got cancelled. I immediately realised this and called the costumer care within a minute. The customer care executive was uncoporative and didnot provide me with any technical advice or support....
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Mithun kulal
Sep 23, 2021
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Money got deducted but not got ticket confirmation

I was booking flight (23/09/2021) from Bangalore to Dubai.
Money got deduced but not got ticket confirmation.
I tried multiple times to call Customer care, but waste of time.
Rs. 26920 has been deduced. referance number is ECOM-MAKEMYTRIP INDIA PVT LTNEW DE/11:45/70020066
Plz Refund my money back....
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rbanga72
Sep 23, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
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Payment made but ticket not issued

I booked two separate tickets on makemytrip for Bengaluru to Delhi (indigo flight on 25th Sep evening). Booking made on 22nd Sep.
First ticket got booked. the second did not though the amount got deducted from my UPI.
Called customersupport multiple times but no support from them.
please refund asap...
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