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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 136

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K
kurian seethakunnel
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Non refund of cancelation amount

We had cancelled a ticket from Jaipur to Kochi ( PNR 01Y3WS)
and against which you have provided a reference I D[protected]. Plz update about the refund process. plz send to [protected]@yahoo.com or [protected]@icloud.com

Thanking You,
Adv:Kurian Joseph....
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N
Naazneen Bedi
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Automatic booking and Refund

I had booked two tickets from Mumbai to Lucknow, on Indigo flight for 29th. April, 2021 online from Indigo directly. I cancelled the tickets due to change in flight timings.

I got a mail from GoIbibo that my refund has been processed and that it will go into the wallet and incase I want the refund to go into the account I booked the ticket from, I should contact the Booking agency.

I contacted Indigo and was...
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Address:Haryana
Website:Make Mytrip

I was booked ticket for month of May 2020 during the lockdown time Delhi to Kochi. Ticket month of February 2020..my travel date 14 the may 2020. Booking id NF[protected].i called Air India they said to refund processed to 21 st April 2021.bt make trip not giving my money and not attending my phone. Refund amount 3308. Pls help me get my money back....
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A
Anshuli Singh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Cancelled Indigo Flight ticket not credited

Address:New Delhi

Hi,

I was supposed to receive a refund amount for my cancelled Indigo flight from Delhi to Goa for 10th May 2021. The cancellation was made on 18th april'21 and amount was supposed to be credited instantly to my wallet. But my wallet balance is 0.

Multiple attempts to register complaint with customer care- all in vain. Tweeted to MMT too, no use. Customer care executives close the tickets raised without providing...
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R
Rupali Ray
from Hoskote, Karnataka
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Refund of cancelled flight not done yet

I have cancelled my booking and still the refund is not triggered. for bank details, MMT phone agent said link will be shared within 24-48 hours. Then said by 19-23rd Apr it will be send. Till date nothing is done. Please refund my amount quickly....
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Address:C/104, sector 7, Regal Enclave, Opp. Seth Vidya Mandir School, Vasant nagri, Vasai (E)

Hello, this is Smitha Satyanarayana Sarma booked the flight ticket on 11th April, 2020 of Vistara Airlines through makemytrip having booking ID:NF[protected], PNR No:NM4J3F & E-ticket No.228 - [protected], a return journey ticket from Chennai to Mumbai for 25th April 2020. On 13.04.2020 Vistara Airlines sent a SMS that the Flight UK 822 from Chennai to Mumbai on 25th Apr, scheduled to depart at 09.45 hrs. has been changed to UK 824 due...
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V
Varadha25
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Refund status NU711101024821390

Hi,

I have cancelled the bus tickets which I booked from Makemytrip. It's been 3 days, but amount is still not reflected.

Booking ID- NU[protected]...
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Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

MakeMyTrip has refunded the amount of canceled ticket of last year due to national lockdown on 18th March & processed the refund to the amazon pay account.Refund expected by 19th or max by 24th march'21.

Till date, I have not received the refund & there is absence for revert from company on mails & you can't even connect to their customer care executive because they have already refunded the amount.

Kindly help...
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V
vinod9gaikwad
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Make my trip 420

Address:Solapur

मे विनोद नागनाथ गायकवाड आपका पुराणा ग्राहक हू सबसे पहले मे ये केहना चाहता हू की make my trip कम्पनी का काम लोगो को लुटने का है मेरा पैसे make my trip वायलेट मे है जो मेरे बँक अकाउंट मे ट्रानसफर...
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Booked the flight from MMT from dehradun to bangalore, airlines wasn't able to fulfil the promise so moved the booking 3 days ahead and airlines responded back with full refund, now this travel aggregator CHORTRIP only refunded ~30% amount and deducted as airlines fees.
Without providing any service they deducted 70% amount while airlines is ready for full refund....
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Dear Sir,

I have scheduled my trip from tiruchirapalli to sharjah on 30th March but due to some reason the flight travel date is rescheduled. Then I approached the customer care for refund and it is done in MMT wallet.
This is to inform you that am unable to transfer the refund amount to original payment mode. The money is in my MMT wallet. There is no option displaying to transfer to original payment mode. Kindly helpbr...
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C
Chadnan M
May 20, 2021
This thread was updated on May 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet Amount to Bank Transfer not yet Credited

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2, Sector 25, Gurugram, Haryana - 122002, India

Reference Number ::[protected]
Booking ID :: NF[protected]

The refund gateway had failed, MMT requested for an alternative Bank Details to process the refund and it was provided by me via mail, till today till refund is not credited. not sure why it is taking so long, can u please provide me the expected date for the refund to be credited on. I'm a regular customer on MMT...
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A
ayush1232
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Refund issues during covid period

Dear sir,

We booked the following flights through makemytrip on 13/02/20 for two passengers

1) delhi to goa PNR K4KW6Q costing 8518
2) goa to delhi PNR A8JFTE costing 7792

Then the pandemic restrictions came into effect and the air travel was suspended

Now Makemytrip has imposed a cancellation charge of Rs. 7792 and refunded the balance amount but I never cancelled the trip....
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Hi,

MyCash of Rs 4054 which has been refunded due to flight cancellation in my makemytrip wallet and has been deducted on 1st April 2021without my consent. The amount received through flight cancellation should not get expired as mentioned in make my trip app.

Screenshot attached for reference.

Makemytrip Account details:
Name: Arnab Mallick
DOB: 06/12/1992...
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Address:Plot 79, Maruti Colony, Sanganer, Jaipur, Malpura Road, Infront of Pardaya Hospita

Hello there

I recently used Make my trip to make a flight booking from Mumbai to Jaipur via AirIndia and I made a payment of 4255 using MobiKwik but as soon as the payment was complete, the transaction page on makemytrip was redirected to home page and there was no booking made. I was trying to connect to anyone at Makemytrip using the service numbers but your service is so pathetic that I could nit contact anyone. I am attaching...
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A
AdityaBollam
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Flight refund not yet credited

I have cancelled flight two weeks back and the refund amount is not yet credited into my account. Customer care is nt responding. Pls help...
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K
Krunal1993
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Long delay in getting refund

For booking NN[protected], amount of 36491 should be refunded. All approval from airlines is done. As per MMT status, refund was going to be credited on 5 Apr. But still refund is not credited. I also ask them to renew those gift card which are expired in which refund will come. Now status of booking is refund delayed due to technical problem but there is no update when this is going to be fix. I have constantly following on mails but there...
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This is regarding refund of fare o[censored]navailed Air India flight that was scheduled to be conducted on 02/04/020 from Sanfrancisco (USA) to New Delhi (India) and thereof New Delhi (India) to Kolkata on account of cancellation of flight due to lockdown declared by the Govt of India. The tickets were purchased through MakeMyTrip.

I have already claimed for the refund of the unavailed flight fare for two passengers under RA [protected]...
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Recently, I have received a refund of ₹12396 in MakeMy Trip wallet. However, when I try to transfer the amount to my original pay mode — It shows that MakeMyTrip is not able to refund it to my original pay mode.
When I try to contact the Customer Care - I could only hear the IVRs and not able to talk to any executive. The screenshots are also enclosed for your ready reference.

- Name of the Passengers: Kumar Brihaspati...
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P
Prasoon Gorai
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No option for mobile no changing.

Address:S-type s-41/7 new housing colony adityapur

The worse kind of service from mmt india as they are unable to update basic things like email or phone no. #mmtindia i have a refund in my ac and due to not updation of my mmt ac my rmn is not change from long time and i am unable to change my no....
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