MakeMyTrip India Complaints & Reviews

So my flight is delayed by 48hours by Vistara. I booked by Makemytrip. However I can’t reach them for a refund. The customer service number also doesn’t work. The IVR is automated with no access to a person . I need by refund

We have booked a flight from Detroit to Bangalore round trip(Airfrance)through make my trip dated 08.10.2020.
Flight from Bangalore to Detroit was cancelled by the airlines(Airfrance) itself due to Covid pandemic international travel restriction.We have received an email from airfrance stating the cancellation.
We have raised a request on make my trip website.
As per the status on the website they are waiting for the airlines to process.The fact is that airlines didn't receive proper refund request till now from make my trip.We tried reaching make my trip customer care which is of no use.I request you to kindly look in to this and help me getting refund at the earliest.

Booking id: NN[protected]
Name : Mysore Visveswaraiah
Email id: vishwa.[protected]@gmail.com
Contact number :[protected]

Hello MMT,

Pls refer booking ID- NU[protected]

Bus booking has failed through MMT app on 10th Apr-21 from journey Nagpur to Khamgaon & amount was deducted.
As app shows refund will be credited up to 14th Apr-21 but still not received.
I am continuance following for refund amount but still not getting any response from MMT since 20 days.

Customer has suffering for refunding amount. Pls do the needful & refund the amount on priority.

Pls refer attached snapshot FYR Please.

Regards,
Shriram Haramkar.

I had booked a return flight from Dehradun to Lucknow and back, which was cancelled by Indigo on 29th April 2021. I requested refund from MMT. While I am still awaiting refund I received an email about the amount that would be credited to my account. MMT has charged me Rs 960 as MMT convenience fee, for the inconvenience of a cancelled flight.

The email also says that I will get my refund between 18th - 25th May, even though the airline has already refunded MMT.

The customer service doesnt exist. Try clicking on the 24X7 support and it redirects you to your booking page. Doesn't appear to be an ethical business. This is my first & last time using MMT.

We had cancelled a ticket from Jaipur to Kochi ( PNR 01Y3WS)
and against which you have provided a reference I D[protected]. Plz update about the refund process. plz send to [protected]@yahoo.com or [protected]@icloud.com

Thanking You,
Adv:Kurian Joseph.

I had booked two tickets from Mumbai to Lucknow, on Indigo flight for 29th. April, 2021 online from Indigo directly. I cancelled the tickets due to change in flight timings.

I got a mail from GoIbibo that my refund has been processed and that it will go into the wallet and incase I want the refund to go into the account I booked the ticket from, I should contact the Booking agency.

I contacted Indigo and was shocked to find that my ticket was booked via Make My Trip when I had not done so. I would like to know how did Make My Trip come automatically into the picture as a booking agent.

My PNR was PGLNRI and Booking id GOFLDMT76F[protected]

I request you to kindly refund the money into my booking credit card account.

Thanking you,

Ranjeet Bedi

Contact:
Mobile: +[protected]
e mail: [protected]@hotmail.com
Booking contact of flyer was [protected]

I was booked ticket for month of May 2020 during the lockdown time Delhi to Kochi. Ticket month of February 2020..my travel date 14 the may 2020. Booking id NF[protected].i called Air India they said to refund processed to 21 st April 2021.bt make trip not giving my money and not attending my phone. Refund amount 3308. Pls help me get my money back.

Hi,

I was supposed to receive a refund amount for my cancelled Indigo flight from Delhi to Goa for 10th May 2021. The cancellation was made on 18th april'21 and amount was supposed to be credited instantly to my wallet. But my wallet balance is 0.

Multiple attempts to register complaint with customer care- all in vain. Tweeted to MMT too, no use. Customer care executives close the tickets raised without providing any resolution.

Highly disappointed with @Makemytrip for stealing my money.

I have cancelled my booking and still the refund is not triggered. for bank details, MMT phone agent said link will be shared within 24-48 hours. Then said by 19-23rd Apr it will be send. Till date nothing is done. Please refund my amount quickly.

Hello, this is Smitha Satyanarayana Sarma booked the flight ticket on 11th April, 2020 of Vistara Airlines through makemytrip having booking ID:NF[protected], PNR No:NM4J3F & E-ticket No.228 - [protected], a return journey ticket from Chennai to Mumbai for 25th April 2020. On 13.04.2020 Vistara Airlines sent a SMS that the Flight UK 822 from Chennai to Mumbai on 25th Apr, scheduled to depart at 09.45 hrs. has been changed to UK 824 due to schedule change. Since the schedule has been changed by Vistara Airlines, I contacted them on 14.04.2020 to cancel my flight ticket as mentioned above and pay the full amount. I was told that they would refund the full amount as the flight was re-scheduled by them (Vistara Airlines). I, Smitha Satyanarayana Sarma, tried to call makemytrip in this regard several times but could not connect. I request you to refund the full amount of the flight ticket booked (PNR No. NM4J3F) as was informed by Vistara Airlines. Please refund the full amount immediately. My email id is : [protected]@gmail.com and mobile no. is [protected].

Hi,

I have cancelled the bus tickets which I booked from Makemytrip. It's been 3 days, but amount is still not reflected.

Booking ID- NU[protected]

MakeMyTrip has refunded the amount of canceled ticket of last year due to national lockdown on 18th March & processed the refund to the amazon pay account.Refund expected by 19th or max by 24th march'21.

Till date, I have not received the refund & there is absence for revert from company on mails & you can't even connect to their customer care executive because they have already refunded the amount.

Kindly help & arrange to provide refund.

मे विनोद नागनाथ गायकवाड आपका पुराणा ग्राहक हू सबसे पहले मे ये केहना चाहता हू की make my trip कम्पनी का काम लोगो को लुटने का है मेरा पैसे make my trip वायलेट मे है जो मेरे बँक अकाउंट मे ट्रानसफर नही कर पा रा एरर आ रहा है
Make my trip कस्टमर केअर को फोन करो
और make my trip कस्टमर केअर को कितना भी फोन करो फोन लगता नही make my trip वाले मेरा पैसे देड साल से इस्तमाल कर रहे हो मेने उनको पहले भी ऊनके घटिया सर्व्हिस के लिये कोर्ट का नोटिस भी भेजा था make my trip मेरा पैसे कैसे लूट रहे है ये मे make my trip विकिल की तरफ से नोटीस भेज रहा हू पुरा डिटेल्स के सात और 420 का केस make my trip के उपर 100℅ करूंगा

Booked the flight from MMT from dehradun to bangalore, airlines wasn't able to fulfil the promise so moved the booking 3 days ahead and airlines responded back with full refund, now this travel aggregator CHORTRIP only refunded ~30% amount and deducted as airlines fees.
Without providing any service they deducted 70% amount while airlines is ready for full refund.

Dear Sir,

I have scheduled my trip from tiruchirapalli to sharjah on 30th March but due to some reason the flight travel date is rescheduled. Then I approached the customer care for refund and it is done in MMT wallet.
This is to inform you that am unable to transfer the refund amount to original payment mode. The money is in my MMT wallet. There is no option displaying to transfer to original payment mode. Kindly helpbr...

Reference Number ::[protected]
Booking ID :: NF[protected]

The refund gateway had failed, MMT requested for an alternative Bank Details to process the refund and it was provided by me via mail, till today till refund is not credited. not sure why it is taking so long, can u please provide me the expected date for the refund to be credited on. I'm a regular customer on MMT

Dear sir,

We booked the following flights through makemytrip on 13/02/20 for two passengers

1) delhi to goa PNR K4KW6Q costing 8518
2) goa to delhi PNR A8JFTE costing 7792

Then the pandemic restrictions came into effect and the air travel was suspended

Now Makemytrip has imposed a cancellation charge of Rs. 7792 and refunded the balance amount but I never cancelled the trip. And they are not refunding the "7792" amount to me saying that the amount was imposed by Air Asia.
I have it in writing from me from Air Asia that they have not imposed any cancellation charges and refunded the full amount .
I don't know who is at fault but I haven't received my Rs. 7792

There are so many people with similar problem. The only common thing is Makemytrip. I think the company is making crores of money by duping customers like us
Please resolve my problem
I'll be highly grateful

Waiting for your reply
Kindly call back if possible
Regards
Ayush Agarwal
[protected]

Hi,

MyCash of Rs 4054 which has been refunded due to flight cancellation in my makemytrip wallet and has been deducted on 1st April 2021without my consent. The amount received through flight cancellation should not get expired as mentioned in make my trip app.

Screenshot attached for reference.

Makemytrip Account details:
Name: Arnab Mallick
DOB: 06/12/1992

Hello there

I recently used Make my trip to make a flight booking from Mumbai to Jaipur via AirIndia and I made a payment of 4255 using MobiKwik but as soon as the payment was complete, the transaction page on makemytrip was redirected to home page and there was no booking made. I was trying to connect to anyone at Makemytrip using the service numbers but your service is so pathetic that I could nit contact anyone. I am attaching a screenshot of the payment that I just completed so that even you guys get to know about it and definitely your service is pathetic completely. The booking was made using my phone number: [protected] and mail ID: [protected]@gmail.com.

I have cancelled flight two weeks back and the refund amount is not yet credited into my account. Customer care is nt responding. Pls help