MakeMyTrip India Complaints & Reviews

Sir/Madam
For my above booking I was unable to travel as my society was under containment zone, accordingly i requested the hotel for change of date for which they agreed to but since I had made booking via makemytrip, they want me to send email to them through your portal. So please help me to complete the formality so that I can make amendment to above booking.
Please do the needful at your earliest
Regards
Prakash
[protected]

Account Name: Shagun Bansal
Email ID: [protected]@rocketmail.com

Please change the email ID to [protected]@gmail.com

I'm not getting an option to change the email and customer care is also not helping me.

I am down with FEVER. I am unable to take the booked flights. Since I can not go, my wife Reeta Prasad also can not go.
You are therefore requested to CANCEL our DEL-PAT as well as PAT-DELHI flight on the grounds of my illness/possibility of Covid-19 infection which I may or may not develop. I and my wife both are 72 yrs old.
Considering our age and my fever, you are requested to CANCEL our flights and process REFUNDS on compassionate grounds.
Regards.
Chandra Shekhar Prasad

I booked a ticket online in their web site from Hyd to Washington DC, USA vis London Airport on 3/3/2021 and they issued us a ticket. When the travel is on 19/4/2021. British Airways informs me that we can not travel through London Airport unless we have USA passport. This stipulation exits from Jan onwards, but still the company is issuing tickets to Indian Passport holders. My ticket is non refundable and the company is not responding to me. Please look into.

Pnr 97097110 flight from Delhi to Bali has been cancelled by the airlines and refunded to mmt. However, there is no option to contact mmt for refund. It is been one year, we have been trying to get the refund with no avail.

Itinerary has been attached for details.

Please help

Unable to delete review

I attempted to book flight tickets on 05.02.2021 through “Make My Trip”. I had tried to use
my debit card to make the payment but the transaction had failed immediately after I
entered the OTP. The booking was unsuccessful and the payment had also failed. But for
a transaction that I attempted on 5th February, 2021, an amount of Rs.41, 806 (Rupees
Forty One Thousand Eight Hundred and Six) has been debited...

On 7 th AprilI have booked ticket to Bangalore to Kumta using make my trip application.. first I have used UPI to make payment amount deducted from my account but ticket is not booked. Again I need to book my ticket. For the first time amount deducted is not yet returned. Please check on this..

I am attaching my advance amount of Rs.20000.00 was paid to Italy tour 2020 and now you have issued certificate which is attached below is expired next month..due to increase of Covid cannot travel and wish to request you to refund our deposit amount..
E gift card #[protected]
Expiry 22nd May 2021
Shridhar & Padma Bhat

I could not catch with above flight as my society was under containment zone and accordingly was sealed and no entry or exit was allowed. So please check with airline if the above can be amended or cancelled
regards
prakash [protected]

Due to my society fall under containment zone i could not travel and accordingly I spoke to The Grand Mamta Hotel and they told me they are ready to amend my above booking for any future date and since I had made booking through makemytrip, they suggested me to email you. So please contact The Grand Mamta for amendment of my above booking so that I can utilize the above booking in future. Please do the needful at your earliest
Thanks and regards
Prakash [protected]

I have booked two ticket thru make my trip frm chennai to dehradun @RS 14292/ but indigo cancelled the flight and refunded Rs 15099/ to make my trip but make my trip refund me Rs 13685/ . i.e. Rs 607/ less which is cheating with customer and not tolerable. the flight and PNR No was TP7LSN and booking id NF[protected] .
Refund Summary
Refund amount will be credited to original payment method

Refund Status of Indigo
Booked on 30-Mar-2021

Refund Amount - INR 15099
Complete
Payment Mode - Agent
Transaction Date - 30-Mar-2021
Initiated by Customer
Refund has been initiated by customer

Refund processed

Hi
This is for a particular booking
MMT has transferred INR 59, 722 out of the INR 84, 002 (approx.) that was to be refunded. INR 24, 280 has not been refunded to me yet
Also, I spoke to MMT agent (when they called) and explained
The agent promised to escalate the issue, send an email and also promised a call back. Nothing done so far
The call was from this number: +[protected]

No email address and they don't come on call. So, I am not sure how to contact them

I have sent them all the details they need.

Regards,
Kamal

I have Cancelled my flight booking and that refund amount is credited to my MakeMyTrip wallet. Now that amount is not getting transferred to original payment mode as MMT is giving error while transferring the amount. Even customer care numbers are on IVRs and they are not replying to the emails. How can I reach to them to raise my concern.
I want the amount to be in my original payment mode or in bank account.

I have booked flight through makemytrip on 24th march and it got cancelled due to pandemic (Corona virus) and i have requested an refund and the amount was refunded in makemytrip wallet... And i have requested agian to refund in my SBI bank account ...Its says refund is succeddfull in ur bank account but when i check my bank account there is no amount credited yet... It's already 8 days i did not get still now... With whome should i contact for this queries.

Hello,
due to covid lockdown flight were not operational on 3rd April . Then ticket auto cancelled. But not yet received any refund to my account. Several times called both airindia and MakeMyTrip regarding this. Pls refund as soon . completed one yr waiting for refund
More details find below

Passenger name thulshi chutia
E ticket number :[protected]
PNR JMW57 / M812813
Refund application number [protected]
My alternate number [protected]

It is nearly 2 years since the Jet Airways flight booked on Makemytrip.com was cancelled and my refund from Makemytrip is still not forthcoming.

I see that my booking id is now not available on their IVR system or website.
Where is my Refund ?

It is with exasperation I am writing on this forum.

It was a big mistake to book an international flight on Makemytrip.
For 2 years I have serviced an outstanding credit card bill of over 1 lakh, waiting for their refund to come in.

Makemytrip are absolute scam. They have no physical office, so we can't approach them for refund. Other travel agents have refunded their customers. But Makemytrip simply refuses to give Customers money back.

We Customers need to come together or else these online aggregators will continue to abuse Customers.

aggrieved and angry customer,
Sumanth Nath

Cancelled Flight : 9W 118 - 18th May 2019
Booking Id: NN[protected]
PNR TJBMQQ

I booked 1 flight tkt frm delhi to dibrugarh bit i was charged twice.. nowhere is the contact number of the executive

Dear team
I had Made A Holiday Booking With make my trip including Flights ...MY AIRLINES COMPANY HAVE REFUNDED MY TICKET BUT FUND NOT YET TRANSFERED BY MAKE MY TRIP ...MY SOURCIING CARD IS ALSO CHANGED FROM WHERES I HAD MADE THE PAYMENT

MY PNR NUMBER WAS P3HNGY
MY BOOKING ID WAS NL[protected]

Hello team, I had booked a hotel room on 27th march on make my trip.com hotel named francisco sunshine hotel Goa.
As we visited the hotel there was no electricity no fans or AC so we did not check in the hotel room.
After that i checked for the cancellation of room i did not find on the app.. As i did not checked into the hotel you should, t charge for the room as the main reason was electricity problem.
At that time payment was made to you by lazypay which they are asking from me now so i request you to look into this seriously & resolve the issue .
The Booking ID - NH[protected]
The Invoice No - MH06HL[protected]
Thankyou
Shreeyas Chhachwale
contact -[protected]