MakeMyTrip India Complaints & Reviews

Hi!
I had booked my flights tickets on Amazon (makemytrip). And i cancelled the same ticket on 11th March 2023. The Indigo website shows status that the refund has been initiated by Indigo and pending at booking partner side, which is makemytrip. I tried to find a customer support option on MMT website but couldnt find any.

Could you please update me on the status of the refund?
Makemytrip ID: NF1UF8QK7OALRB0H6631...

Dear Sir/Mam,

This to bring to your notice that the Make my trip is denying in refunding my Amount towards the cancelled ticket. Details provided below and attached the docs accordingly.

I have booked a flight(Fly Dubai) for my Sister and her daughter from Make my trip. When they went to the Airport, the flydubai counter staff denied due to the ecr passport, which we are not aware and flydubai team had issued...

Hi,

I had booked Visatara’s Dec 24th flight from Goa to Mumbai (PNR 5CRYBI) for my husband Brijesh Chandrakant Gaitonde through MakeMyTrip. The details of the flight are also there in this email. He couldn’t travel as he fell ill. With home test he was showing +ve for COVID-19 on Dec 21st afternoon. He did RT-PCR on Dec 22nd and it also shows +ve. Please see attached with for your reference the RT-PCR report.
br...

Hotel The orchard green resort and spa manali
As we arrived at the property is was totally pathetic and was not as shown in images on mmt. before check in the two persons at reception misbehaved talked rudely. They were responding as if doing any special favour by giving us info. Also. Even after 3 checkouts happened in front of me. Still they didn’t provided us the facility of early check in that too when we paid extra for it....

I can't download my ticket from the app...

I am writing to bring to your attention a matter that has caused me great inconvenience and frustration. I recently booked a trip to China through one of your representatives (Abhishek Kukreti) over the phone. However, I was not informed that I would not be eligible for a tourist visa to China due to current travel restrictions.
Here are my details -
My Name - Mohit Mehra
Mob – +91 [protected]
Maid Id – [protected]@gmail.combr...

We applied for 2 UAE visas on 23rd February, which was submitted to the embassy on the same day according to MMT. The Visas were supposed to arrive by 6th March. But instead it's now showing as delayed and there has been no update from MMT since. There is no email id associated with customer care and moreover all the customer care numbers are either invalid or doesn't have an option for any personal query. Need help immediately....

I had done hotel booking using MMT and for that, I used Vouchers worth 10000 rupees also (Booking ID NH[protected]). I then cancelled that booking and tried to do a new booking. MMT site shows that the Vouchers are available but when I try to use that to my new booking, it says Voucher cannot be applied. There is no way to get the 10000 rupees back or use it to my new bookings. I tried unlinking/re-linking those vouchers but still its...

I lot whole trust on the makemytrip after booking of cab ride with makemytrip.

Booking reference:

Delhi to Agra.
The cab driver after 1 hour late. But customer care person says every 5 min he arrives. The driver is looks unprofessional and not able to operate the application. After 40 mins of fighting with application, he started his ride in opposite direction and not ready to listen also. Considering...

Hi team,

This is in regards to the booking that we have done, booking Id- NL[protected]. We have received a mail from the airlines stating that the flight is non operational and they are providing us an alternate option to chose from. We are not ok with the option provided and would like to cancel the booking.

We do not have the contact number of the person who has sent us this confirmation of the booking...

Hi Team,

Make my Trip has always been the option I have availed for all the bookings for my vacations and I have had a good experience with the same. But with Booking ID - NL[protected] for the trip that we have planned for Kashmir has been a nightmare. I am totally dissatisfied with the Relationship Manager who has done this booking on our behalf. (Harshit Kumar from Noida).

Firstly, the booking was done...

Incident Date-21/02/2023

Request for refund of 1085.40 Rupees

I was booking railway ticket from chiplun to Panvel from make my trip after the payment was done through google pay the website dint book ticket & money was been debited.I call google pay & they informed me that transaction was successful & need to contact merchant.
I dint find any transaction in my make my trip app where I can complain not...

I'm writing this mail regarding my bus booking from Bilaspur to Varanasi on 5th of March(ticket attached), The bus was already 2.5 hours late to came at pick up location and When bus came at pick up location the conductor denying to board he said there is another bus which will come in 2-3 hours and i was waited and which was lie, Not any bus came after that I was trying to contact the given contact number but firstly he said that I'm looking...

I booked hotel Hari piorko PAHARGANJ delhi from MMT. I went to nearest metro station but no cab, taxi, auto was not ready to drop me at hotel as it was at very unsafe location, it is in redlight area. I asked atleast 10 people outside metro station they all told me that it is very unsafe location and not good for normal people. I called hotel to cancel booking as I am not able to reach there, hotel person told me to ask MMT for refund. I...

I used HDFC Diners coupon code to apply for MMT Black Membership but didn't get it.
Email: [protected]@gmail.com...

I have a booking for Leh. Out of nowhere I got an email from the hotel that they are cancelling the booking as they are not open for those dates and contact MMT for change of hotel. I am trying to contact them by all the possible ways but their service sucks. They are are not responding to mails or tickets. I get calls from their executives and they say we will call you with a resolution in 2 hours and they never call back. I am trying to...

My booking id ending with 2231 and 6624. The return leg in this booking kaulalumpur to mum ai has been modified by the airline. I requested makemytrip to arrange for the refund of this leg only. They havent done anything
My trip is due to commence.and I have to do my alternate booking. No assistance from makemytrip despite writing multiple emails and calling customer service...

Hello sir/madam I have booked Senhor Angelo resort Goa through make my trip with booking id NH[protected]. Booking was from 21 jan 2023.Resort refused to allot room in midnight as manager told that he have not got any mail from make my trip. I called customer care and I was promised my refund of Rs 3800 and as a gesture told me to book another hotel for which I will be given reimbursement amount of Rs 6800.I have mailed all the bills and...

I have locked the price of fligh which the company cancelled without any reason. Now the amount was not refunded. I had debited it from SBI debit card but when I am cheking the status it shows we will refund you in your Jammu and Kashmir Bank debit card...

I have recently done a booking of flight through makemytrip, believe me this is the last time i m gonna book through them. I m in UAE and there is no option for the changing of flight through website? are u serious. Fine when we call toll free number, there is no option to proceed to talk to an assistant. How can somebody do the service when its required and left with no other choice to write this. I still cant believe this, i have even written...