MakeMyTrip India Complaints & Reviews

I raised my refund on 31 Oct 2022 customer care said after 60 days refund will proceed. They sent email of refund amount 90 aed I had paid total 744 aed for the ticket . I canceled my flight 10 days before my departure...

Dear Customer Services Team -
Please refer to my Innova Cab booking id NC[protected] from Pune to Terminal 2 Chhatrapati Shivaji Maharaj International Airport (BOM), Terminal 2, Navpada, Vile Parle East, Vile Parle, Mumbai on Saturday, 14th January 2023.

Given below is our complaint against this booking. Kindly investigate and advise suitable action taken. I would expect a well-known firm such as Makemytrip to take...

Hello, I have an account linked to my mail ID and another account linked to my mobile number. I want to merge both of these accounts, for using the MMT icici credit card I need both my email id and phone number linked to the same account. I have attached my mail id and mobile number details below. Kindly check the same and assist me with this as soon as possible.

Email id - [protected]@gmail.com
Phone No. - [protected]...

Booking ID NH[protected].
Amount deducted from my bank account but MakeMyTrip shows unsuccessful.
Please refund the amount....

We had made several bookings from 29th Jan until Jan 4th in hotel EurAsia, Jaipur through MMT.
On the 28th Jan, we visited EurAsia and did not like the rooms on seeing them. We found them smaller, with not enough sunlight and very small bathrooms with a leak (looked very different from what was advertised). It was also a bit away from the main road in a residential area with gates.
We informed the hotel manager who advised...

I have received flight cancellation refund amount in my MMT's My Cash account. I tried to transfer it to my original payment mode as per the option offered by MMT, but it failed several times. I am unable to transfer MY money to MY account which is an injustice....

Since 5 days days I am awaiting the refund of the amount for the cancelled flight for my Jammu trip. It is astonishing to get the mail from the most trusted broker / Agency that the fund transfer is initiated to the wallet. I don’t understand the logic behind this when it could have been easily transferred to my account. Awaiting positive response from both Indigo and the trust worthy agency Make my trip....

The passenger Arnab Sardar found stones in Gal Bladder to the medical reports of the Asian Institute of Gastroenterology. He can't travel on this flight from Hyderabad to Durgapur due to an emergency the booking id of the flight is Booking ID
NF2DFI9NHD9RSC2K8353
Customer support told and advised me to cancel the flight usually and this gal bladder problem is not a big problem at all. They all said in their policy medical emergency...

Hi,
This is inform to you thant i have book a hotel through MMT but while booking i am selected wrong date and complite the trx. but after booking i am check my booking date which is 11 Jan 23 instead of 12 Jan 23 than i am am contact with the propert but they clearly refuse to modifying the dates....

1. I had booked tickets online on Make my Trip. While paying for the selected the payment got deducted twice, but seats were not booked. I had written to both ICICI bank and Make my Trip.

2. ICICI Bank responded with the details as attached herewith. However, Make My Trip is not responding despite numerous reminders on email.

3. The details shared by ICICI is as under.
Your transaction of Rs 200 from ICICI...

I had made a booking through MakeMyTrip for flying from Doha to Cochin for 3 passengers, but when I reached the airport only was I Informed the flight which I had booked was cancelled. My agent (MakeMyTrip) did not inform me about the change, neither in their mobile application or through a mail. Qatar airways says that the agent was supposed to inform us. I have got mail communication with MakeMyTrip, accepting that they have not informed....

I tried booking tickets from Chennai to Kurnool on Dec 19th.Money got deducted from my account and payment was done to Make my trip, but the tickets didn't get booked. it was listed under unsuccessful transaction. I have NOT YET Received my Money back.
Here are the transaction details -

Ref number - [protected]

Amount - 11, 076.00

My Contact no - [protected]...

We had booked a the hotel on 23/12/2022 with the full amount(Booking ID : AH[protected]) which was shown on Makemytrip app which was 518 AED. After reaching at hotel on 27/12/2022 we get to know that the payment is not done by Makemytrip and then we called the customer care for more than 10 times and everytime we were just told to wait for 15 mins the team is working on it and this thing continued for 3 hrs even after doing pre-booking...

I have mmt card and i am not getting benifits of this card, my rewards not transferring to mmt my cash wallet, as i discussed with icici senior they told my mmt wallet is blocked but after contacting many times with mmt customer care they are not unblocking my wallet.

mob-[protected]
[protected]@gmail.com...

Please delete my account with this email ID [protected]@gmail.com as I have another working ID....

I have booked a flight from Delhi to Heathrow. I have to extend my trip and postpone my ticket. Once I am trying to change my dates the app take to a change with say the following: Online Date Change not supported.

I have put in a request with app to arrange for a call with an executive, but no reply up till now it’s been 8 hrs and my flight is in 2 days. I tried calling all their numbers but no luck what so ever....

Sir,
i have booked air ticket from make my trip
below is my bank account debit detail & also screen short of booking transaction attached for reference, but neither ticket booking confirmed by company nor refund initiated till date.
please resolve the issue sir.

Date (Value Date) Narration Ref/Cheque No. Debit
(05-Jan-2023) TO TRANSFER
INB MyBiz Make My Trip [protected]IGAOXSCIM3 3, 826.00...

Our air ticket Bagdogra to Mumbai PNR no ORR5MQ, jurney date -11 dec 2022, I have started my jurney from purnea bihar to bagdogra (approx. 170 km) by taxi, after that Bagdogra airport on 11th dec at the time of baggage drop indigo counter staff told your air ticket has cancelled and restricted to fly us. Without any information provided to us, as like OTP, CALL, EMAIL etc our ticket has cancelled. After talking with indigo and make my trip,...

BOOKING ID:-NU[protected]
I was booked four ticket of direct Volvo bus from Katmandu to Delhi the travelling date was 03-01-23.After picking us from pickup place they dropped us before 30Kms from the border and handed over to us to unknown person. after waiting for two hrs. then they shifted us in a crowded bus to border. after that they again shifted us to another bus from border to Delhi.
pl. notes down i am payee for...

Booking id :-AN2ICCFYJQB2N34Y6232 Dated :- 19/12/2022 Mr. Thomas Varghese From Abu Dhabi to Kochi on 21/12/2022 - Refund Not Credited in Account...