MakeMyTrip India Complaints & Reviews

I have received a confirmation mail on 08/08/2020 from goair airlines about my refunds against cancellation of my flights having pnr no. B7khsz, ydpe2x. But mmt app shown that airlines has given credit voucher for both pnrs. Such manipulation with customers may not be entertained. Please arrange my refund in my payment account mode....

I have booked travel from bengaluru to nanded two airlines bengaluru to hyderabad go air and another hyderabad to nanded truejet on 26th Aug journey date, on 18th go air called and informed their flight is non operational so I called customer care go air and they cancelled my ticket and confirmed complete refund to make my trip as money, after 1 week when I checked my MMT account a credit voucher is added instead of money being transferred...

I 'm advised to raise refund request from the singapore airline as the flights were cancelled by the airlines. I'm forwarding the email in conversation with singapore airlines. Kindly refer to the following and do the needful.

Dear team singapore airlines,

I'm writing to you to request a refund of my air ticket money as the flights were cancelled by your airlines due to global pandemic.

On 13th...

Pl note that flight-6e-5317 booked from bom-lko - ccu (Calcutta) dated 20th july 2020 at 13:55 hrs with pnr-xnu6k passenger name ramkrishna santra has been cancelled. As per indigo booking desk, indigo has already refunded to you. So thereby arrange to redeposit the amount rs 7529 to acc - n. O[protected] for the same at the earliest.
Your reply is highly appreciated.
Surprisingly complaint has cancelled by mr vishal with out...

Hi,
i've done flight booking on make my trip web portal dated on 13'th July 2020.
Below is the flight details:
Indigo Flight 6E-759
MMT Booking id.:NF[protected]
From DEL (10:05) to MAA (13:05) on 19'th July 2020
Total Amount paid: 8668/

During payment of the booking, amount got deducted but i did't got the PNR number of the flight. it was showing that booking got failed.
even...

We have booked flight ticket through Makemytrip for travelling to chennai to tokyo and return on 30 September, 2020 and 11 October, 2020. However, due to ongoing pandemic the airline has cancelled flight. However, the travel agent is no mode of reaching makemytrip to know status of my flight ticket and when i can expect refund for my ticket as the issue is with the airlines.

Despite repeated calls on their number it is redirecting...

My booking id is nf[protected].
Even after complaining many number of times i have not received full refund. There isn’t any option of call back or refund on their tollfree number options. Just automated options are there.
Moreover, on their app in my trip section its just automated myra responses who doesn’t respond to what we actually want. There is no complain section on their website or app.
I don’t know...

I want my full refund of booking id NL[protected] which is not initiated yet i guess, registered email id is [protected]@gmail.com . The trip got cancelled due to lockdown and maneesha gupta (maneesha.[protected]@makemytrip.in) who booked my package is not picking my phone that is why i am writing here. kindly please consider this do the needful and please update me as soon as possible...

My Srinagar to Kochi connected flight ticket ticket not booked but money deducted my bank account my booking date 18/08/2020
Booking id is. Nf[protected]...

When will i get my refund ?...

I have booked the flight to germany for my in laws on april 2020 and return to india on june 2020. The flights were cancelled by airlines because of corona. I am trying to follow up for the past 5 months, no status update and can not communicate to anyone. I have paid 95 thousand rupees and so far no updates regarding the money and on the refund.

Booking id : nn[protected]...

Dear sir
Followings are the booking id for which indigo has refunded but the refund amount still not credited to me or showing in my make mytrip wallet

1. Pnr no. Ym2qmt, make my trip booking id: nf[protected]
Refund amount rs.2962 due to change of date.
2. Pnr no: ydm6nb, make mytrip booking id :nf[protected]
Refund amount rs.24057/- due to flight cancelled by airlines

Both...

I booked the ticket for 8th july which was cancelled by airlines. I talked with airlines and told tghem to initiate the refund. They initiated the refund on 7th july. Now make my trip has not provided it back to me. They are not replying on calls or emails. Also not letting me raise the request on chat. Chat bot says your request is already exists. But there is no update on it from more than a month now. I request you to get in touch with...

We had booked tickets for travel to male from mumbai during april 1st week which got cancelled due to the covid lockdown.
While the airlines had initiated the refund long back, mmt chose to sit on it till customer action was initiated which in itself is unethical and basically a way of earning from the interest.

Besides, once the refund is initiated there are varying refund amounts appearing at different places and...

Sir,

I have been mmt customer for long and has subscribed to mmt black service last year, my mobile number is +91 [protected] and my mmt account is also using this number. Under this, i had earner inr 7500 mmt black cash around march 2020. This i could not use as all flights and hotel booking and travel stopeed. Now i have learnt that this mmt black cash has expired as the validity period got over in july. I think this is extremely...

The customer care dept
Make my trip

Subject: regarding use of credit voucher against cancelled international flight by etihad airlines booked from your online portal from mumbai to london, zurich to mumbai
Sir/ madam
1. I had booked tickets from your online portal for our journey having undermentioned details. Due to covid 19 pandemic and governmental restrictions imposed world - wide on international...

Hi sir,

I have booked a flight for 25th july, 2020 through makemytrip (Indigo airline) using my credit shell and extra money through credit card. Due to covid 19, my flight got cancelled and i requested for refund on 24th july for the same. Now, it's been 1 months my refund request has not been processed.
I have reached out to makemytrip customer care 2 times. First time when i have reached, they told me that your...

I booked a flight to berlin on[protected] through make my trip with booking id as nn[protected]. The booking was cancelled due to covid-19 pandemic and my refund was under process. The total amount paid by me was rs. 18635/-. I tried to contact mmt several times but could not their customer care is not responding and also they are not answering any email. I have sent number of emails to them and also posted a google review but till date...

I have cancelled a flight from mmt and they were supposed to refund me Rs.1678, but till now I haven't received any refund. They were supposed to reflect it in my credit card but when I checked my credit card statement I haven't received the refund and according to them (as shown by their website) they have reflected in my account but till now I haven't received it. I had many a times tried to contact them but they always redirect me to their...

Hi,

My name is virender singh, booked 20th june flight from bangaluru to delhi with booking id - nf[protected] and that flight later cancelled by air india. But still, i did not get any refund, its more than 2 months now.

My ticket number - 098-[protected]

Even i called up air india care and they asked me to get a refund from the broker. So please refund my whole amount.

Virender...