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MakeMyTrip India Complaints & Reviews

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Last updated Apr 8, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 169

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Hello

I was trying to book a flight ticket makemytrip and I choosed Bajaj finserv as payment option transaction was done sucessfully from bajaj side but failed from MMT side due to some technical issue my ticket was not booked. here I attached screenshot please check and verify from your end and cancel my transaction on bajaj finserv.

let me know if anything else you need from my side.

thank you...
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Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

I had booked a flight on 04 Apr 2020, on Make My Trip for travel from Chandigarh to Pune on 15th April 2020. My PNR is LGWTB2 and the airline Vistara has refunded the entire amount to Make My Trip. However, Make My Trip has only made a partial refund of Rs 12, 675/ and the total amount paid is Rs 26, 275/. A refund of Rs 13, 600/ is to be paid as the journey was cancelled due to the lockdown and Ministry of Civil Aviation has notified full...
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A
ashokv2016
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Gift Card (1001130415030480)

My name is Laxmanarao Devisetti, on7thoctober 2020, i tried to book ticket from Hyderabad to Vishakapatnam from makemytrip website, on the payment page i have used 5000 Giftcard and remaing amount i have tried to make payment, due to some technical issue the payment got failed and giftcard balance gone to Zero, i tried to contack Customercare those number wont reach to the person, its 48hrs gone that giftcard balance not credited back, i...
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My flight was from mumbai to bengaluru dated 29th may 2020 - booking id - nf[protected] - spice jet - sg-415i had booked 2 tickets with pnr hb6wvz seat 30a and seat 30b. Due to covid 19 as per government regulations all the flights were cancelled. However, under makemytrip app it showing as flight completed which is incorrect and also i have not received any mail or calls in relation to refund. I request your goodself to please provide...
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Address:Gurgaon

Hi, this is a refund request for my go air flights, below is the complete information:
My name is chirag gulati, i had a round trip flight from del-goi as on 10th sep to 13th sep 2020, pnrs are k5jlns (Del to goa) & q4y9wy (Goa-del). Both flight had been cancelled by airline, goa air had raised a refund request to make my trip as on 11th sep 2020, below is refund amount pnr wise:
K5jlns — 3323 rs
Q4y9wy — 3647 rsbr...
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G
Gopal Mukati
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Flight cancel by airline

Address:Indore.mp

My flight was cancelled by the airline,...
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Address:banglore

Dear makemytrip team,

I have booked a flight ticket through your app on 31st aug 2020.
Booking id is nf[protected] and pnr number is r9ze4e.
Unfortunately my flight trip got cancelled from the airlines.
I have tried calling your customer support number many times but there is no answer from your end.
For that reason i have called airasia and they said my refund is successfully processed from...
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P
Pradeepg21
from Bengaluru, Karnataka
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Did Not receive cashback MakemyTrip Booking

Address:https://www.makemytrip.com/

I had booked a flight ticket on MakeMyTrip using icici credit card and converted to EMI option. The total bill was 10, 667/- but MakeMyTrip charged 11, 225/- saying the remaining amount will be returned.

But still, I didn't receive the amount back. Please check

Tried to contact the customer care of MakeMyTrip but no phone numbers are working to speak to the executive.

Thanks.
Pradeep br...
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G
Gopal Mukati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My flight was cancelled by the airline

Address:Indore m.p.

My flight was cancelled by the airline
My pnr no kvjg2p
Delhi to indore
Date 3 jun 20...
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S
Souravsmahajan
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Holiday package charges

I have booked a holiday package (Nl[protected] to london with airline tickets (Emirates) last january. The trip is scheduled for july end (24th july). I have made full payment for airlines and partial payment of 62000 for trip. Afterwards due to covid-19 airline cancelled the flights and refund fully which i have received from make my trip fully also after deducting the convenience fee. So accordingly they have made a hold my trip payment...
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I had book the ticket for 2 person from Chennai to Jaipur dated 20 sep 2020 and that ticket was cancelled by airline and airline person told that I will receive the amount, then after 16 day over I call to airline asking about the refund amount, then the person told me that the refund was given on the same day of cancel flight.
Still I didn’t receive the refund from MakeMyTrip, then I had try to call them MakeMyTrip for the status...
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Have some amount saved in lieu of credit shell for the following PNR: LJ1LVZ, Booking ID: NF[protected], with original traveller list of 2 passengers.
As per discussion with Indigo's customer executive, we can utilise the credit shell to book a ticket for only one passenger also out of the 2, for 50% of the total credit shell amount. But such option is not available in makemytrip site, and to book a ticket, both passenger has to...
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S
shailansh02
Jul 4, 2023
This thread was updated on Jul 4, 2023
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Cancellation of booking and refund grievance

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

I had made a booking in The Hillside Cottages, Kanatal on 5th October 2020 via the Make My Trip App.

Booking ID- NH[protected]
Check in- 9th October 2020-
Check out- 10th October 2020
3 cottages
7 guests

Booking made by me, Shailansh Yadav.

(Confirmation/voucher attached for reference)

On the App the availability of the Cottages was showing so i booked...
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N
nikhilmaini
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Refund of Air ticket booking

Address:Delhi

I had booked a ticket for my whole family to travel to Barcelona via Make My Trip. Booking ID NN[protected]

Due to covid, the flights were cancelled. Emirates airlines (the company i booked flights on) has issued refund of my booking in June.

Make My Trip is not refunding this to me
neither are they contactable.
This is cheating...
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K
kilobytesumeet
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double Payment for NF40134283520020

I have booked 1 ticket on 2nd Oct 2020 from make my trip via Phonepay, but every time first transaction got failed and then I tried to book it in the second attempt, which is successful.

When I check my bank and Phonepay transaction status I'm quite to surprised to see that the amounts got deducted twice for both bookings

When talked with the customer care executive, she suggested waiting for 48 hrs for an automated...
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Address:D-16, MTNL Qtrs, GH-17, Paschim Vihar

It has been intimated by Air asia (flight No. I55551) that the flight from Kolkatta to Delhi scheduled on 10.10.20 from Kolkatta -10.20 A.M. to Delhi-12.55 P.M., has been cancelled. The passenger details are as under-
UTKARSH KUMAR- MALE
PRIYANSHI PREEYA- FEMALE
It is requested to kindly reimburse the full amount please, as the flight has been cancelled....
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M
manojgopal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to acknowledge failed transaction and non-refund of money debited

Address:Gurgaon, Haryana
Website:www.makemytrip.com

I attempted a hotel booking at MMT using Bajaj Finserv EMI card on 24 September 2020 (reference id: NH[protected]. When the first attempt failed, I made a second attempt which also failed. I then completed the booking using a credit card.

To my horror, I then received e-mail from Bajaj Finserv that they have created two loan accounts for me, for the two transactions. When I complained to them that both the transactions had...
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Address:Gurugram

Hi,

I made a SpiceJet flight booking from Durgapur to Mumbai scheduled on 8th October 2020 through Make my trip. Due to covid, it got cancelled.

Makemytrip policy says we can only use the refund money to book flight for the same persons and same source and destination.

But I can't see any info for that on the app and there is no way to communicate with make my trip about.

I would...
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J
Juhi dhaikh
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I am not getting my refund

I am not getting my refund indigo airline has given my refund on 16 sep to make my trip.but make my Trip is not giving refund to me....
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7
7904017832
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Incorrect refund processed

I booked a flight ticket with MAKEMYTRIP with AirAsia. The flight allowed partial refund (Approx INR 7000) in the event of cancellation upto 4 hours prior to departure. But when I was trying to cancel through the website and app both showed technical error due to which the flight could not be cancelled. I tried contacting Makemytrip through customer care (Myra) but there was no help. I tried calling AirAsia and both their helpline numbers...
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