MakeMyTrip India Complaints & Reviews

I have booked 1 ticket on 2nd Oct 2020 from make my trip via Phonepay, but every time first transaction got failed and then I tried to book it in the second attempt, which is successful.

When I check my bank and Phonepay transaction status I'm quite to surprised to see that the amounts got deducted twice for both bookings

When talked with the customer care executive, she suggested waiting for 48 hrs for an automated...

It has been intimated by Air asia (flight No. I55551) that the flight from Kolkatta to Delhi scheduled on 10.10.20 from Kolkatta -10.20 A.M. to Delhi-12.55 P.M., has been cancelled. The passenger details are as under-
UTKARSH KUMAR- MALE
PRIYANSHI PREEYA- FEMALE
It is requested to kindly reimburse the full amount please, as the flight has been cancelled....

I attempted a hotel booking at MMT using Bajaj Finserv EMI card on 24 September 2020 (reference id: NH[protected]. When the first attempt failed, I made a second attempt which also failed. I then completed the booking using a credit card.

To my horror, I then received e-mail from Bajaj Finserv that they have created two loan accounts for me, for the two transactions. When I complained to them that both the transactions had...

Hi,

I made a SpiceJet flight booking from Durgapur to Mumbai scheduled on 8th October 2020 through Make my trip. Due to covid, it got cancelled.

Makemytrip policy says we can only use the refund money to book flight for the same persons and same source and destination.

But I can't see any info for that on the app and there is no way to communicate with make my trip about.

I would...

I am not getting my refund indigo airline has given my refund on 16 sep to make my trip.but make my Trip is not giving refund to me....

I booked a flight ticket with MAKEMYTRIP with AirAsia. The flight allowed partial refund (Approx INR 7000) in the event of cancellation upto 4 hours prior to departure. But when I was trying to cancel through the website and app both showed technical error due to which the flight could not be cancelled. I tried contacting Makemytrip through customer care (Myra) but there was no help. I tried calling AirAsia and both their helpline numbers...

Booked a flight ticket and customer care executive has cancelled the flight ticket, He has informed me that i will receive a call regarding the same for the resolution.

Not received any call nor msgs, Same day flight, Had to arrange another flight to travel.

Not able to connect. payment got stuck and no body is responding now.

Tried to connect through calls, mails and also social networks but...

Hello Sir/ Madam,

I had booked return flights from sharjah to Istanbul on 2nd April. Booking ID no. NN[protected] and NN[protected] but due to covid -19 pandemic the flight was cancelled by the airline. Since the airlines cancelled the flight I applied for full refund. I tried contacting Make my trip several times in last 6 months but there was no response from them. In between I kept getting messages from make my trip...

We booked a ticket on 11th March, 2020 from Mumbai to Kolkata for a journey on 13th May, 2020 pertaining PNR number MTDGXN. We had plans for visiting Mumbai for treatment of Mr. Tapas Kumar Ghosh (one of the passengers in this ticket) who is suffering from Brain cancer (Glioblastoma Multiforme). However, since the flight was cancelled due to lockdown, we couldn't travel and we were told we can reschedule the flight anytime till December 31st,...

My mother of 70 years booked a return ticket for Delhi - Washington by Aeroflot.
2. She completed a one way journey and could not take up the return journey dtd 20th june'20 as Aeroflot cancelled flights due to covid.
3. Aeroflot confirmed that they refunded the entire amount to MMT on 5th May'20.
4. MMT after multiple follow up sent me the below mail dtd 21st June confirming that the refund will be processed in 3days.br...

My flight was non operational due to Covid -19 . I raised a refund request to the airline Go air. They have given the amount to MMT. Now MMT has given me credit voucher with expiry date 25 April. I had asked for cancellation and refund to GO air because they told me it will be credited to my bank account. I Can't use these vouchers for 1 person since the original booking was for 3 people. Atleast prior to this refund airline was giving me...

Nf[protected] this was my original booking from mum to bagdogra and back. Due to flight cancellation the dates were shifted to oct under nf[protected]. There was excess amount remaining in credit shell while shifting the booking, rs1820 with indigo and rs594 with goair. Now the oct booking is also cancelled and refund is in process. I wanted to have the amounts lying in credit shell also be refunded. Goair has already taken action and...

Reference no.[protected] :booking id - nn[protected]
International flight form sfo to mumbai.
I have been trying to contact mmt since june2020 but they give a link or the chat and calls are answered via telemechanic.

As there is no customer care who is attending calls or chat or email reply, i feel the company is cheating...

I had booked a flight with booking id nn[protected] for 25th sep 2020. Flight scheduled time was 25th sep 1:50 am.

I cancelled my flight on 23rd sep at 3:39 pm much before the 24 hours departure window. It showed refund amount after cancellation fee deduction.

I got an email from mmt that my cancellation request has been submitted. Email screen shot attached.

Now when i login to mmt portal...

Refund request from mmt:
Date of cancellation request: 24/09/2020
Date of flight boarding: 26/09/2020

Booking id: nn[protected]

- flight booked my mmt. But air france doesn't allow boarding to indian passport holders because of the travel restrictions. So will give a full refund.
- the cancellation request was reported to mmt and they said that the same will be resolved in 24 to 48 hours...

The flights have been cancelled due to lockdown. The airlines (Spicejet) have refunded the amount to mmt but mmt is not crediting the amount to me.
The airlines (Indigo) has issued a credit voucher but credit voucher details is not shared by mmt with me. They say they will refund the amount but arent refunding that amount too.
Total of approx rs. 14000 is not refunded by mmt.
Plus they are responding to any calls or email,...

I have booked two international flights from makemytrip, both are cancelled by airline itself.
They have processed half of the amount in my account and for further queries they are not responding to my mails or calls.
It's very strange for new booking agents are always available and for refund no one give any concern. They provide us self support and chat services for refund option which is of no use.

For one...

I have taken a icici makemytrip credit card, along with which an auto account has been created by makemytrip. But the problem is that the id has been created in a wrong name and no mobile number has been linked. So when i try to login it asks for a otp and as the mail id is not valid i am unable to login. I am trying to call customer care and even trying to write a email but no resopnse for the same. Kindly help me in recreating my account...

I have booked flight air india ticket from vizag to hyderabad on 08 july 2020, but flight was cancelled by the airlines. For rebooking i am not able to connect make my trip, they are not available for either phone or e mail....

Hi,

I have booked my flight of goair (From lucknow to mumbai) from make my trip website. Pnr detail is g7jesm dated 05/09/2020.
I have received mail from goair on 03/09/2020 that this flight was cancelled due to unknown reason. Mail is as below-

Dear smart flyer,
Warm greetings from "goair".
For your pnr g7jesm on goair flight g8-2620 from lucknow (Lko) to mumbai (Bom) on[protected] at...