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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 181

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K
KumarDurbha
from New Delhi, Delhi
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Airlines refund

I have booked my ticket with make my trip booking id nf[protected] for which the flight has been cancelled by the airline.

The company refuses to accept the cancellation and does not have any email id for complaints addressal system.

Request for the complete refund at the earliest.

Regards,

Kumar durbha...
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Address:Gurgaon (Head Office). MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B
Website:makemytrip.com

Hi,
I had booked up the flight tickets from mumbai to kanpur on 13th june 20 from makemytrip site for spice jet, with full amount paid rs.9724 for 2 persons and one additional ticket separately of rs.5362.
But after few days i received mail from spice airlines that flight get cancelled from their end and full refund will be credited to your credit shell account of make my trip.
But when i checked my makemytrip account...
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P
Priyansha Negi
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Not getting any update for my refund.

Hi,

I want to raise complaint request against make my trip for their highly unprofessional behaviour and services.

I have attached all the proofs, for 17 april booking which got cancelled i didn't receive refund till now. The transaction happened of 4372 bucks from bank side and mmt received same as you can see in whatsapp message, but from mmt side i only get 2100 bucks on 11th may not the other one.
br...
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F
FaisalAhmed2006
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Refund amount is Incorrect

Address:7th Phase JP Nagar

Hi team,

I have booked a flight from makemytrip "booking id - nn[protected]" round trip from bangalore to gernamy (19th marc 2020 & return on 26th march 2020.

Due to covid-19 indian govt. Has banned all the flights from & to germany from 18th march. Makemytrip has charged 13k cancellation fee for this ticket (Which is normal day charges). Makemytrip has not applied covid-19 weaver as this cancellation was...
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Address:Flat no 601, Annapurna Tower, Godrej Prakriti, 187, Sukchar Girja, F/1, Barrackpore Trunk Road

Self has cancelled the booked hotel at kalimpong on 08/03/2020 (Booking id in1b[protected] for travel to hotel maurya residency, kalimpong). Then make mytrip representatives confirmed via e-mail that by[protected]That is 5 days from cancellation), the cancellation amount will be refunded to my bank account. But till 13-06-20 no refund has been credited in my bank account. Self had tried to contact "make my trip" several times in past few...
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V
Vrinda Rao
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more than 3 weeks still no refund

Address:Gurgaon

Red: my booking id in1b[protected]
We had cancelled our flights bengaluru-toronto and newark-toronto in march as tha airlines had cancelled the flights. We had requested refund and the agent, kaushik had told us that we would receive the money as soon as airlines gives it back. The airlines emirates refunded rs150076.00 to you on april 22, 2020. Instead of refunding our money you have credited it to my wallet account. We need our...
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Address:Tower B, DLF Building No. 5, DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, Haryana 122002

Hello,

I booked my honeymoon through makemytrip my flight got cancelled on 2nd march and i got to know when i reached airport. It was vietjet they said that you booked from makemytrip ask them why didn't they informed you and ask us to fill the form to get the refund then i book another flight on that moment as it was my honeymoon from goibibo which costs me double which i had paid earlier this is total worst service i have...
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R
ravigun
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Change the date of my booking

Address:Mumbai

I reschedule my booking date directly through the airline and make my trip is my booking agent so the difference amount which is refundable because new booking fare is less then the older, so the airline refund the amount to make my trip so i request to you that you refund the amount to me....
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I have cancelled my booking which was booked via makemytrip.
Booking id nh[protected].
The refund has been processed almost after 16 days of cancellation, inspite of assuring that it would be done in 72hours. The refund has been credited to my makemytrip wallet. I want the refund to be credited back to the source which was used while booking.
I have tried their chat, but their executives refuse to transfer my fund back...
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V
VishwajeetThakur89
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no refund even after 60 days

Address:Pune

Booking id nn[protected] amsterdam to delhi, booked ticket on 02nd apr, and the flight was cancelled.
Trying to follow up with mmt with no response on the phone or email.
There is no way to talk to any agent since all the number mentioned are recorded.
The number used while booking was that of amsterdam but can't use it for input in the voice mail. Chat bot is useless, no response on that either....
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S
Sarat Velumuri
from Hyderabad, Telangana
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process refund back to my credit card and not to mmt wallet

Dear team,

I have cancelled my ticket which was booked via makemytrip (Booking number: nn[protected], the refund has been processed almost after 70 days of cancellation, but the refund has been credited to my makemytrip wallet. I want the refund to be credited back to the credit card which was used while booking.

I have sent a couple of emails to [protected]@makemytrip.com, no response on it. Could not use https://supportz.makemytrip.com/,...
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Address:15 A, Pocket A, Dilshad Garden, Delhi - 110095

Booking id : nn[protected]. Myself and my wife's return air ticket from chicago (O'hare intl) to delhi on 30 mar 2020 was preponed to 24 mar 2020. But i am forced to cancelled the ticket on 20 mar 2020.

The refundable amount is not yet reached to me. You are requested to credit the amount immediately.

Kindly forward your e mail id to communicate with you.

Pj baby (Self)
Ancy baby (Wife)br...
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Address:haryana

We have booked ticket mum-turkey via mmt booking id - nn[protected]. The ticket (Pnr - swgylk) is cancelled due to covid-19. The airline has refunded full money (Confirmation attached), but the mmt has deducted rs.25, 194/-. We have made several requests but they r not replying....
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1booking id: 1 nn[protected]. 2nn[protected]
2 cancellation request given for both of above booking: 17th april 2020
3 no response/ refund received even after 25-30 days.
4 raised complaint in several ways to mmt : reference no.[protected] &reference no.[protected], it was communicated to me that all refund amount can be credited as mmt wallet not as orginal payment method chosen at the time of...
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I booked my vietjet air tickets from delhi-bali-delhi bit due to the ban on international flights by government of india the flight couldn't operate and before the flight departure date the ailrines came up with the policy of 100% refund for the flights impacted by covid-19 pandemic whioch also included my flight and they refunded 100% amount to the original source of payment i. E makemytrip but make my trip is not ready to refund my money...
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M
Manikandan_2020
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Not returning my refund even after 70 days

Sir/mam,

I booked a ticket in makemytrip.com for my friend for chennai to delhi in indigo flight (Pnr: vl2lvw) and delhi to srinagar in air asia (Pnr: lt6mql), date of journey on march 22, 2020. As march 22 was declared as locked down by our honourable primeminister, the flight got cancelled and i received a message in email stating that my refund would be initiated and will be credited to my account in 7 working days. Till...
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I had made a booking on makemytrip (Booking id: nn[protected] for travel abroad in june 2020. Due to covid-19, the flights were cancelled and accordingly i cancelled the flight booking on 24th may 2020. During cancellation i had opted for the payment to the same account from which payment was made.

Mmt has transferred the amount to my mmt wallet account. I made several attempts on phone, through the link they have provided...
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Booked for 17th april from delhi to kolkata on goair flight cancelled due to lockdown...
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S
SREEJEEB PAUL
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issue in refund

Website:www.makemytrip.com

My booking id: nf[protected]
I booked my ticket for 16th april, 2020 from ccu-dib but it got cancelled due to extension of lockdown. According to new norms of dgca, full refund during lockdown period is to be made in the respective bank accounts. Accordingly i cancelled my ticket on 30th april, but haven't received the refund amount of the vistara airline (Ixb-dib). So, i contacted the airline (On 23rd may) and according to them...
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Address:Gurgaon

This is regarding my booking number with mmt nf[protected]

Air asia cancelled my flight due to covid-19

I am waiting for credit or refund from last 2 months, made numerous emails, chats, online requests

Total amount of rs 26037

When contacted by mmt, they say airlines has refunded my money to them but mmt is not giving me credit shell or refund

Iam feeling scammed,...
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