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MakeMyTrip India Complaints & Reviews

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Last updated Apr 27, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 184

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Address:India
Website:Make my trip

Sir i made a flight booking with make my trip having booking id nf[protected] and nf[protected] in which my total amount deducted was rs. 9074 in total after giving fare difference charges but i have received a credit voucher of just rs. 4308.

My registered mobile number is [protected] through which all booking was made kindly do the needful...
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We have booked flight dated[protected] PNR-SQURUE amt not refunded . please provide details which time refunded our amt....
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Address:8-3-229/D/45, AR AND SONS, VENKATGIRI , JUBILEE HILLS ROAD NO.10

This is regarding booking nf[protected].
I totally understand the current situation due to covid and everyone is struggling in their own way and thinking about profit and revenue. Same time as a prime customer i can expect atleast minimal response in this critical time.

I have made booking on 6th april. For airasia hyderabad to jaipur with pnr r9ztrh. Due to covid19 flight got cancelled so as per instructions i have...
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A
AtulJagotra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

zero cancellation charged at 999inr and no refund given as per policy.

I have a flight booked via makemytrip online with booking idnf[protected].
I have a zero mmt cancellation bought along with the flight ticket.
I had bought this zero cancellation offer for 999 inr during the booking.
My ticket clearly states that airline cancellation charges before 3 days is zero including makemytrip charges. Zero cancellation fees : 24 hrs before departure.
I called mmt on contact number...
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I had a ticket booked from sri lanka to bangalore on indigo on march 20th 2020. The flight was cancelled by the airline and i was called by the sri lankan office and informed of the same. As per the airline, i would be entitled to a full refund of the return fare.

I have also received a mail from indigo airlines confirming that the refund amount has been processed through make my trip. However, this is being ignored by make...
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N
Narsimha Rao Madupu
from Hyderabad, Telangana
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My flight tickets

Address:Hyderabad
Website:www.makemytrip.com

We have booked our flight tickets to bali and our departure from hyderabad to bali was on 05.03.2020 and arrival from bali to hyderabad was on 13.03.2020.. We have raised queries and awaited for assistance by way various means of communication to mmt to my bad luck none of them reverted. As a last resort i have sent various mails for mr. Deepak karla (Ceo) help but there was no reply from him too. One fine day somehow i could able to get...
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jas_saini
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Refund Issue is not solved

I have booked a flight from raipur (Chhattisgarh) to amritsar on 17 march for the date 25th march with booking id nf[protected] and pnr 2j0slq, which is cancelled due to covid-19 by the airways and i also called customer cure on 22 march to cancel my flight, customer care executive cancel my flight and said that full refund will be initiated soon with in 7-10 days and asks me if i want to book for any other dates but that didn't work and...
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Booking id: nn[protected]

I had booked tickets to travel to us through kuwait airwys.. But, due to covid, the flight was cancelled. I had requested for refund. But the refund is credited to mmt wallet where it says we could ony use it for future travel & hotel booking.

I have paid the ticket from my bank account. Kuwait airlines too refunded it. What authoority does middle man mmt has to hold the funds with...
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N
Nishchala Saraswati
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Refund of cancelled booking

I have been trying to reach MMT help desk but they abruptly disconnecting my call. I want refund in my bank account rather than in MMT wallet but they are not even listening to my complaint. I have been trying to reach them for the last 2-3 days....
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Shashank N
from Bengaluru, Karnataka
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Not providing my refund

Its been 55 days since the airlines cancelled the flights and i have cancelled the same on make my trip, but till now i have not received my refund till now even when government said people will get full refund from airlines, after 55 days today someone called and emailed from makemytrip saying there will be cancellation charges and whatever is left will be credited to makemytrip wallet, first of all we are accepting cancellation charges...
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S
sujisani1128
from Hyderabad, Telangana
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Refund of Cancelled Railway Ticket

Address:Hyderabad, Telangana, India

I had booked a train ticket on the makemytrip website (Booking ID NR[protected], PNR [protected] (GHY-SC) Although the ticket has been cancelled makemytrip has not refunded the money to me. Please help me in getting a reply from them with the refund status....
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I booked my ticket from BLR-IXD with Indigo on MakeMytrip app.
Indigo cancelled my flight with PNR: 'NH5TRC' and offered my to book another flight or cancel that flight promising that entire amount will be refunded to my account with no penalty as the fault was theirs.
I cancelled this ticket on 17th Feb 2020 and refunded amount should have been credited to my account within 5-7 working days but still I haven't got the refunded...
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Aapka Apna Darshit
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Not refunded the money

Address:NA

I have booked the tickets of tru jet airline from indore to ahmedabad for 19th april through makemytrip and due to covid-19 flight was cancelled and i have talked to airline they said that they have fully refunded my amount to makemytrip but makemytrip is not returning my amount and they are not replying on my email or not giving any response they have cheated with me so please take strict action against them....
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Address:18th Floor - Tower A , B and 19th Floor- Tower A,B,C Building No. 5 , DLF Cyber City, DLF Phase lll Gurgaon, Haryana 122002

Dear sir,
I booked my air ticket from ranchi to coimbatore by make my trip on dated[protected]. Traveling date was[protected]. Ticket booking id - nf[protected]. Pnr was zjvcjz. Ticket paid amount was 8879 rupees. Due to covid-19 flight services cancelled. Make my trip refund me 1763 rupees only. I am working at jharkhand. I have more health issues. My family members are worried about my health. I don't have enough money to go...
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N
Nawazz779
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Refund is not done

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India
Website:www.makemytrip.com

I have cancelled my booking on may1st and request for refund but after two weeks on May 15 it’s again showing booking confirmed. I contacted airline customer care, they said that they already issued the refund to MakeMyTrip but it’s showing still booking is confirmed....
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surender0828
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train cancelled refund not received

My 3rd may train ticket was cancelled by irctc due to lockdown and i got message by ircts on 21 april 2020, but in make my trip it is showing journey completed and they have not refund my money of rs.10836. I tried to call on customer care but nobody is lifting the call
Now i am frustrated where to call for my refund.
Pnr no.[protected]
Booking id. Nr[protected]
Booked through mmt app....
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M
mayankparekh2011
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fraudulent policy on refund

I had made holiday booking with
Makemytrip vide booking id nl[protected] and paid 75, 000 as advance. However, due to lockdown it was not possible to take the trip. I requested for refund as soon as the lockdown was instituted. However, no immediate action was taken in this regard.

After follow up for almost 2 months and escalation to senior management. They agreed to provide partial refund of 32, 000 against refund...
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Varunnarain
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full cash refund not processed

Address:Gurgaon

Sir,

Mmt booking id nf[protected] pnr no zbbpz spice jet 25.05.2020 was cancelled due to itinerary change. The full cash refund of rs 10374/- has been given by spice jet to make my trip on 02.05.2020. However mmt not given me the cash refund and gave me rs 2274/- credit shell. I have proof of spice jet giving full cash refund. But make my trip is declining my claim.

Varun narain...
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Address:Gurgaon

I had booked a to& fro air ticket for ccu-dfw via doha through makemytrip india for journey starting on 7th may 2020 from ccu and return to ccu on 25.5.2020 which had been cancelled by qatar airways. The airways told to inform my booking agent makemytrip india for getting an open ticket voucher against my booking reference no. Nn[protected] for which i have paid rs, 115436.00 which include the travel insurance charges too.
But till...
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R
rahul sa
from Delhi, Delhi
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mmt not giving refund

Ticket was cancelled by air seychelles but mmt not giving refund...
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