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MakeMyTrip India Complaints & Reviews

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Last updated Apr 25, 2024
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MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 183

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Z
Zoom963
from Mokokchung, Nagaland
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They are making false promise to refund the money

I had booked a flight in mmt on dec 5th 2019, for travel to international destinations, but due to travel not safe, i got the email from airasia airlines that my flight have been cancelled, and refund is in process, the airline have already send me conformation mail that amount has been refund on 23rd april 2020, but mmt is not refunding the money, just giving false tats for the process to get completed, i can share all the email which have...
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I wanted to book a flight ticket from amritsar, panjab to dibrugarh assam on 26/052020 through make my trip app.in my first attempt the booking showed cancelled but the amount ofrs. 9286 was deducted. After that in my second attempt the ticket was booked and the amount of 9886 was again deducted, which is fine. But company has not refund the amount of9268 for the cancelled booking yet. I need those money as soon as possible. The transactions...
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N
Narasimha Sharma
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Refund for cancelled ticket

Address:MAKE MY TRIP, GURGAON, INDIA

A ticket booked with mmt reference nn[protected] from singapore to bangalore for 11.03.2020 in airindia express flight ix485. The airlines cancelled the flight problem for operational reasons and refund was sent by them through invoice to mmt for ultimate credit to my credit card account. Reference rccegh for rs.9855.67 dated 03.03.2020. The airline again confirmed through an email that the amount has been transferred to mmt and i should...
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This is in regards to the international flight booking I made via MMT ( Booking Ref- NN[protected] the flight got cancelled and as per the communication the entire refund amount was expected to be credited with 60-90 days (after considering delay). I have been waiting for more than 3 months now and there is no revert from your side. When I called Airline the representative mentioned that I need to contact the broker from where I booked...
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1
1984chawla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed for cancelled international flights by Make My Trip

This is in regards to the international flight booking I made via MMT ( Booking Ref- NN[protected] the flight got cancelled and as per the communication with MMT the entire refund amount was expected to be credited with 60-90 days (after considering delay). I have been waiting for more than 3 months now and there is no revert from your side. When I called the airline the representative mentioned that I need to contact the broker/agency...
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Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

I booked a flight on 21 feb for lucknow to ahmedabad on 13 april. so a message came from indigo nearly 20 march with options 1. because of delay in flights you can cancel your flight with full refund.
so i cancelled it 24 march. now many requests had been made to makemytrip because their contact are not working. but a day one customer care attended the issue.
the case is indigo had already refunded 2999 rupees into the account...
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G
Garg.sanjil
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Published review is not deleted.

I recently published a hotel review on make my trip by mistake and now this review can’t be deleted. Even after calling customer care they said it isn’t possible from my or their end. This is totally unacceptable from a renowned business site like make my trip. Kindly help me and take the required action.
I need it to get it resolved immediately on urgent basis....
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Address:H.NO. 7-13/121, Sector 2A,, Alakapoor Colony, Puppalaguda,

I am syed riyaz from india. Through make my trip website logined on may 24th night 11:45 booked flight ticket in indigo airways (Hyderabad to trivandrum). Amount deducted from my kotak mahindra bank upi 4, 192 rupees but there's no flight ticket, confirmation mail. I was mailed make my trip customer care there's no response. I called customer care numbers 2 no's not working, one number working but there's no customer care executive to explain...
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I was booking flight from mmt on 26th may around 1am, once i have done payment using upi, amount got deducted from my account and landed to some error page.

Now info not have any booking id to manage on make my trip website or app

Now my money is blocked with mmt. Please help....
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N
naveenrastogi
from Ahmedabad, Gujarat
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Not able to use the credit shell

I had a booking for 11 apr flight but got cancelled due to lockdown. Airline and makemytrip said that the amount will be converted to credit shell.

Now i want to use but no option is coming for use of the credit shell....
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S
Sudhansu sekhar sudhansu sekhar
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Refund my booking money

Address:Make my trip

Please contact me
I was booked my flight last 3 times but all of those are canceled one by one. My all pement are pending 21000. I am belongs to a poor background family am not afford 3 time booking amount for pending my booking PNR ID - LPUKFE, DLYNQD, WNKRNA, MJZ2SM please contact me...
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N
Nikesh Mane
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Refund required

Address:Mumbai
Website:Make my trip

I have booked the holiday package from make my trip and paid rs76, 000 in advance. Now we want our monies back as we don't have any plans to go anywhere. Please refund our monies. We know companies facing a hard time to refund to all the customers. But we need our money back as soon as possible.

Reference no.[protected]
Booking id - nl*[protected]...
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P
Paritosh kumar28
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nh7214040212180 : refund not given even after hotel refunded the amount to mmt

Address:MakeMyTrip India Pvt. Ltd.,DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

Hi,

Due to covid-19 pandemic i have requested for cancellation of the booking nh[protected] for which hotel novotel nusa dua bali has confirmed that no cancellation charges will be applied on 27th apr.

But mmt response was that hotel is not giving refund, so i checked with the hotel again and they confirmed that they had contacted the make my trip agent and informed that reservation has been cancelled without...
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R
ravi@30121969
from Pune, Maharashtra
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refund amount not received from make my trip

I had booked 3 tickets to singapore for 02/05/2019 in jet airways from pune to singapore vide booking id :in1b[protected]. Travel details are as follows:
Flight 9w 022 - jet airways thu 02 may 2019

Departure: pune, mh (Lohegaon) 02 may 05:05
Arrival: singapore, sg (Changi), terminal 3 02 may 13:15
Flight booking ref: 9w/sbazut
Reservation confirmed, economy duration: 05:40
br...
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K
Kannuu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect amount showing refundable for flights cancelled due to covid-19 restrictions by emirates

I had a booking with reference no. Jvzswn with emirates and the amount paid was rs.50571 including rs.859 convenience fee. On 24-5-20 their app was showing as refundable amount of rs.50571 (Full paid amount) but today[protected] it is showing as rs.49,[protected] only but this refundable amount is incorrect since the flights were cancelled by the airlines due to travel restrictions and not by us. Hence the customer should not be charged...
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Address:8/80, ( new no 30), Rathnavilasa Road

Make my trip has refunded only rs. 9038 for my international business class ticket on delta airlines. The amount i paid for the ticket while booking was rs.1, 89, 998.
The governments of both counties india and usa have passed an order not to penalise customers for cancelled flights.

Total paid‎₹ 189, 998
Deductions‎- ₹ 180, 960
Waived off charges₹ 649
Mmt cancellation fee - ₹ 649br...
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S
Sayoni Laha
from Nellore, Andhra Pradesh
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Not refunding

Address:Make my trip
Website:Make my trip

My one is k5qdfl and my travel date was 23rd may and flight got cancel by airlines on april 1st week.in that case i have requested airlines for refund and they have refunded my amount from credit shell to make my trip to transfer it to my original payment mode. But make my trip is continuing denying that they have not get any refund. Where as spice jet finally said that they have refunded on 5th may and amount should reflect within 48 hr...
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I had booked a flight from chennai to shirdi by indigo bearing pnr no. Jipzfz and booking reference no. Nf[protected].
Due to present conditions of coronavirus indigo vide their email dated of 22nd march 2020 informed me that they had revised the schedule for the flight and gave an alternate option for cancelling the booking at no charge.
Considering the above i had cancelled the entire booking directly with indigo as per...
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A
arushi pillai
from Hyderabad, Telangana
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Money got deducted and booking failed

While i was booking a ticket from bengaluru to raipur on 20th may, 2020 for my brother, my money got deducted but the booking failed.
They are having no option to address such issues on phone, the only way is through email but they are not responding. I sent them emails with screenshot of bank statement and also the chat support provide in the application is also of no use as they are asking for the booking id to proceed which i dont...
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Address:India
Website:Make my trip

Sir i made a flight booking with make my trip having booking id nf[protected] and nf[protected] in which my total amount deducted was rs. 9074 in total after giving fare difference charges but i have received a credit voucher of just rs. 4308.

My registered mobile number is [protected] through which all booking was made kindly do the needful...
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