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MakeMyTrip India Complaints & Reviews

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Last updated May 5, 2024
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MakeMyTrip India reviews & complaints page 226

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S
Sumit Sukhnani
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my refund is not got till now

Address:Bharuch, Gujarat, 393002

I have booked my ticket from delhi to vadodara on 13 april 2019 and on that day only after 1 hour i cancel it also and whenever i m contacting in make my trip sometime they are not contacting amd whenever they are contacting they are showing thst i have hot my refund but the truth is i didn't get there it is written that 10 days but till now no response please see towards it worst app for bookimg i m going to complain in consumer that's for...
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F
freshervivek
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to get refund of my tickets

I have booked 5 tickets on 16-apr-2019 for destination "mussorie" from "delhi-isbt (Anand vihar)" with traveling date of 18-apr-2019 via make my trip (Mmt) while traveling from isbt to its destination the vehicle was caught by police and where in the driver and the conductor absconded from the scene leaving all the passenger left behind with no other arrangement or alternatives. While trying to reach out make my trip for the refund, leading...
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D
DhruvPatel1987
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connecting flight delayed and I incurred extra cost for travelling

I booked a ticket for 2 persons to travel from tirupati, ap to mumbai, mh on 23rd april on makemytrip. The booking had two flights (Connecting), spice jet (Sg 1048) - tirupati to hyderabad (18:35 hrs) and air india (Ai 51) - hyderabad to mumbai (22:00 hrs). Spice jet was supposed to reach hyderabad @ 19:45 hours but we were informed at tirupati airport that the will start late by 1 hour due to operational issues. We thought that since the...
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V
varunpai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

visa status

I had booked a visa application for my mother for malaysia on 9th april 2019. The travel dates are scheduled on 3rd may 2019. They have proudly claimed 99.99 percent success in visa services and visa will be done in 3 to 6 working days after applying, each and every day they ask for additional documents which were provided without delay to them. And finally it said that the visa has been sent to the embassy. Today is the 26th april and their...
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M
Md@2410
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

we won the knock knock offer but not getting response from make my trip

Address:15, Vishrambaug society, Model colony,, Pune, Maharashtra, 411016

We won the istanbul flight tickets for 80000 on 7th april 19, and send all the information on a link send by sms but unfortunately no one called till today.

I am a corporate member of mmt with relationship representative but in spite
Of followup we have not received any confirmation and we hv planned to go on 18/19 th may and got the visa but now fills cheated!

Is it a joke? Due to this mmt will loose...
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D
Dipen Yadav
from Chennai, Tamil Nadu
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refund for my train ticket booking failure

I have made booking on 16th april night for 4 persons that cost 8420 from gorakhpur to central chennai for july 05 on rapti sagar express which is failed. But my refund has not been done. Today is the 9th day from the booking date. I am still looking for my refund. And one thing more is what the gmail form they have sent i want to open supportz. Makemytrip.com but it is useless because it is not opening. Such a system is there. Let see when...
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Hi,
This is in regards to the air india flight cancelled from mumbai to hyderabad on march 14. I had been following up with make my trip customer service for the past 1 month and spoke to 4 different reps. However, in spite of reassuring them to get the credit back within 7 to 10 days and no follow up required from my end still i had been running around you guys.
Please let me know the resolution and further escalation process.br...
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R
Rama Swetha Bemani
from Hyderabad, Telangana
Dec 18, 2021
This thread was updated on Dec 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay refund

Address:HYD, 502032

I have booked a flight with the pnr: tc2dqy for march 29th round trip, passenger name mr. Stephen kumar darbar, and cancelled the flight due to some family emergency, trying to reach mmt no of times but no response

When i contacted indigo airlines they have mentioned the money is been refunded on the same day of cancellation which is[protected]

Why the mmt is taking so long to refund the money or you guys cheating...
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Dear mmt please provide me customer care number or email for mmt travel finance that i have activated for credit limit inr-200, 000.00 and inr-5.00 was debited from my account to mmt account after set up repayment method.
Note - before starting any new business please set-up first customer care number or email.
We are facing too much difficulties to contact you.
Or may be you mmt dont want to provide details intentionally...
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V
Vangapalli laxman rao
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negligence of make my trip: misplacement of passport

Address:Chennai, Tamil Nadu

The reference of booking id is nl[protected].

We had submitted 8 passports for the singapore visa application, through your site, make my trip on dt:[protected] through dtdc courier.
We received only 7 passports today by courier. We did not receive vangapalli laxman rao's passport.
After noticing that the passport was missing i called mr amos (M): [protected] around 1:30 and date :[protected] and he was not attending...
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V
Vishalchadda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jet air ways cancelled flight and inconsideration shown by make my trip staff

Address:House number 711 sector 7, 24 cross , 7 main HSR layout, 560102

There are 2 passengers flying from blr to edmonton on return trip. However klm flight operated by jet airways has has got cancelled for the sector of amsterdam to blr. One seat for pnr - pttkyi has been rerouted via yyz-cdg-blr however the second pnr has still not been confirmed - px3lj9. They are mother and daughter flying together and it has taken forever for the team to come back with solution.

It is quite frustrating for...
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M
Mridul Sand
from Gurgaon, Haryana
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unable to link two accounts

Address:Ajmer, Rajasthan, 305004

Hello, i have to delete my account which i have accidentally created. I want to link my make my trip account with other one.

I have signed up one account with phone number and other account with email address, whereas i wanted to link both of them.

I request you to resolve the issue at the earlist.
With regard,
Mridul sand
[protected]@gmail.com...
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Make my trip has offer me a MMT travel finance of INR-200000.00 through capital float. I have uploaded the required document and also fixed the appointment to collect the documents, but 2 days already passed nobody come for collecting the document. on my mobile it was showing "Set Up Repayment" after set up payment method they deduct Rs-5.00 from my account and they didn't refund yet.
Please refund the amount and cancel MMT finance...
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G
Ganesh Kolappan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund for cancelled flights by airlines

Hello,

This is regarding refund for the return flight tickets cancelled due to flight cancellation by jet airways. I have booked 3 flights tickets from chennai to paris for my mother in law, sister in law and her husband.

All of them traveled from chennai to paris on 30-mar-2019 without any problem.

Plan was that, my sister in law and her husband to travel back from paris to chennai on 13-apr-2019,...
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L
Lahari111
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trip

Address:na, bhagya nagar colony

Hi,

I made a booking for a trip which is planned on[protected].
Which was costing rs.56000. Where as they called and said jet flights cancelled need to make extra payment and we were okay and made the same. Then we made extra rs.13600. Again they called and said after a week that this flight also cancelled. Need additional amount to be paid we said.. Sorry we cannot make.. Try for alternative then they said no alternative....
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S
Sudhir3636
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flights tickets

Hello buddys,
I want to draw attention to my dear siblings towards my post and appeal to all of you full support.

I booked flights tickets from amritsar to jaipur for my family and i was paid ₹ 16830 which information is as below.
Booking id - nf[protected]
Base fare: inr 2793 * 5
Tax: inr 140 * 5
Total: inr 14, 665
Convenience fee: inr 1395
Donation amount: inr 5
Insurance...
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S
Santanukar013
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my international flight cancelled and request for full refund from makemytrip

I am very worried as jet airways has written me a mail (Attached) stating that all services of jet airways have been grounded.
I have purchased this ticket throughmakemytrip website and i expect that makemytrip will resolve my issue as they are my contact point and not jet airways.
Let me know the amount of full refund so that i can purchase other tickets immediately as the ticket prices have gone up.
I have realized...
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D
drjyotimunde Munde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

knock knock winner not getting benefit

Address:Anjali bungalow plot no 3 opposite Queen Garden Appt New osmanoura Aurangabad Maharashtra, Aurangabad, Maharashtra

Sir, i won 7th april auction of knock knock istanbul package. Received sms on 10th april. I send information. But no one called. I have given complete personnel information passport no & all. They said thr will be a call from us to collect money. Istanbul rs 78629. I won the bid. Kindly resolve problem they asked to call me but not given no. On which i shd call. Or its just fake bid....
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I have reserved hotel in langkawi for 2 days.

Check-in date: 24/06/19
Check out date: 26/06/19

Booking no: nh[protected].

The payment was completed and received an invoice from make my trip.

Also received a booking confirmation email from makemytrip.

Now they are saying there was a technical error and the booking is picked up on wrong rates as because the...
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J
Jiban Patra
from Gaya, Bihar
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cancellation of bus

Address:834002

1) my online bus booking on 21.4.2019 was with pnr-548486ne /nu [protected].
2) i was informed over phone by bus operator on 21.4.2019, early morning that police has seized their bus which was suppose to leave at 8:20am from ranchi. So bus timing has been pre poned to 7:40am.
3) even after reaching bus stand before time, it was noticed that as local police was hunting on buses, it was totally uncertain about departure of...
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