Pnr no ggyrvj, ticket of mrs lakhi barbhuiya cancelled by airlines problem, pls refund the amount. Today when i called on [protected] from my reliance jio no [protected] but it was engaged, after 2 minutes some one has called from his mobile no [protected] and he told that he is calling from makemytrip and asked me for the issue, when i told him regarding the refund, he send me a link and asked to go ahead. I filled up the form then an otp came, the fellow asked me the otp, i gave the otp, immediately 49, 900 deducted from my credit card. Pls take necessary legal action against the cheater. Also refund my amount, the credit card is blocked now. I shall give another account for refund when required
Jun 1, 2019
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
MakeMyTrip India Customer Care's response Dear Falguni,
Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience.
Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care
1. Nobody has a duty to provide free assistance and to execute job without the fair remuneration.
2. Nobody has a duty to reply to anyone regarding
- anonymous complaint (no name, no address, no contact email / phone),
- complaint which does not have a correct addressee (air carrier or the other service provider),
- indefinite complaint (no dates, no time, no flight, no attached evidences ),
- complaint, which is not submitted
at the trading premises (site) or at the agent of the trader or to the published e-mail address .
sr manager for ICAO / IATA irregulations matters,
Aryan engineers Ltd, UK
email < aryan(at)vivaldi.net >