MakeMyTrip India Complaints & Reviews

I had very bad experience of booking a ticket from make my trip website on 31 march, 2019

I searched for ticket from delhi to sfo on 3 may and nyc to delhi on 16 may 2019, the best option i found meeting my requirements was swiss air flight combination which were costing 147526 rs for two pax

I completed all actions to book the tickets and payment was deducted from my credit card account. After that the website...

Hi,

My booking id: nn[protected] and there has been a change in the airline schedule and the timing of my flight has also been revised. Initially when i booked the ticket from delhi to amsterdam, my layover was for 6 hours but now after the revision my layover is only for 5 minutes in which i can't change terminals and board my connecting flight, so kindly suggest an alternate itinerary asap. I have already raised this issue...

I had booked bus from bangalore to shivamogha on 30 march night at 11:3 pm through makemytrip, i changed my mind and tried for trip cancellation at 11:5 pm with the link given but the link was showing error.. And i called customer care. Then one person picked the call and he started asking all details regarding the trip.... Later on he told he will refund me the amount.. Then he told me send me otp and all... Later on once i started to refuse,...

My booking id is NH[protected]
I have booked hotel in Dalhousie for 4th April but due to sudden change of plan i replanned my trip for 25th April.You offered me to modify date at cost of ₹3000, I modified and got charged of ₹12000 so in total all i had to pay was ₹19000
Is it a joke? why i pay my hard earned money in such a way. I didnt get support from customer care as well.I am seriously considering to lodge a formal...

I had cancelled my international trip on 21st march, 2019 owing to my mother's sudden cerebral stroke, hospitalization, subsequent surgery, prolonged ventilation, tracheostomy.

Makemytrip owed me the refund amount of inr 27, 002 (Against the original amount i paid of inr 51, 000) in 12 hours. Till date (30th march, 2019, 4:01 pm) the refund amount has not been credited back to my account. Calling up makemytrip customer care...

Booked my flight tickets on mmt app for booking id nn[protected]. I had to reschedule my flight dates, however it's not happening on the app due to some bug. I've tweeted about the issue, but the responses are so delayed that the revised flight rates are also surging. Please resolve the bug or help me with a customer service executive to resolve this issue asap. I am unable to do anything here....

Hotel address provided by mmt on ur site is 60km away from actual place. And the address u sent to us on whats app ia also wrong.. And i tried to contact u and no numbers were working and no numbers have been provided in the booking message.. Why do u promise to stay with customer and solve their problem in 1 hour when u have left 2 females in an unknown city with no contact and completely wrong address which was 2 hr journey from the place...

Hello,

What is the status of my refund for the booking id - nn[protected]?

I still haven't received my refund on to my credit card. It has been more than a month since i did the cancellation on 21st feb 2019. You havent even cared to inform me about this delay.

Please let me know as soon as possible. What is your compensation plan for the delay?

Regards
Rajeesh...

We have planned europe trip for 5 may 2019 group with family from make my trip. Our visa is rejected and our booking was under visa protection plan.
That means if visa is rejected they will return booking amount rs 1, 20, 000
But now they are making new rules and not giving any refund.
I asked them to give alternate trip but they said that too not possible....

I have booked one holiday (Singapore and bali) with makemytrip and had cancelled one ticket from singapore to new delhi and it was refunded by indigo on 7th dec'18 and refund amount was 10882 but mmt refunded me 4500 in feb and rest amount is still unpaid. I am following up from last 2 months on the same and daily they use to say that team is not responding or they are working on issue.
Booking id : nl[protected]
Pnr of refunded...

I booked an international flight in makemytrip.com with booking id: nn[protected] for 3 months duration for 2 people. I have selected apollo munich travel insurance during booking.

After booking was confirmed, i never received any insurance policy document and on too much followup after 4 days, mmt came back with a policy for one person and that too was incorrect and was only for a month rather than a 3 month travel period....

I had tried booking flight through Makemytrip on 25th March 2019. The payment made was through amazon pay for Rs 2212 . In the first attempt the amount was deducted but the tickets weren't booked. I received a message from Makemytrip confirming that the amount was received by them and no further action has been taken since last 4 days. A standard refund time of 24 hrs to 5 days is expected.

Additionally the so claimed 24*7...

I have booked hotel Rock Regency in Mount Abu with booking ID NH[protected]. Check in date was 24.03.2019. As i need to leave early to Ahmedabad, we woke up early at 5.30 AM. But hot water was not available in hotel. When i asked the reception for hot water, he informed me that hot water will be available after 6.45 AM only. Generally all hill station are cold, so 24x7 hot water required. So we 7 people departed without bath and checked...

Sir good evening. On 23rd night we reserved two sleeper berths from vijayawada to visakhapatnam for 10:50pm service. On kmbt travels. But service is cancelled. No information about cancellation.. At around 10:36 pm we got alert msg from the travels stating that come early to the boarding point. We waited there up to 1 clock during night time along with my wife. We struggled alot. We cancelled everything. We have lot of loss both money & mentally....

I wanted to cancel booking ID NF[protected]. I contacted on toll free no, only recorded voice facility is available, they have send link to my mobile and email for cancellation. I tried link https://mmyt.biz/2JuUiDB, but in this site, it mentioned that I have not booked any ticket. I contacted customer care, but facility to talk with customer care officer is not available....

Yesterday, i done a booking from mmt aap but failed, and amount was deducted from my account one account of boi (Rs 2008) and 2nd is kotak bank (Rs2008), both transaction done with the help of amazonpay, but amount not refunded yet. I booked two times but not completed, my amount was deducted of (Rs 2008, 2008) two times please help for this issue....

We have experienced a lot of wonderful tours outside india too with the help of makemytrip services like mauritius, singapore, dubai. Now we need your help & support to make our this tour of “bali, indonesia” good too which is having reference # nl[protected] booked for a period from 15th sep 2019 to 23rd sep 2019.

Here, escalation point is that same service provider i. E. Makemytrip is providing same services at different...

Not received etkt by email & by whatsapp after paying inr 64000/ apx no communication possible by email/ online/ through their mobile app / customer care tel no customer care recorded voice as well as reply on email i'd says go on line but on line support says to communicate customer care. If etkt not provided the travel will not be possible it is outright cheating if etkt not provided...

Booking id nf[protected]
On 24th march 2019 i was just checking the airfare mumbai-bangalore-mumbai. My credit card details have been saved in makemytrip account for easy payment. For my surprise, while looking for the fare for the above mentioned sector, suddenly these tickets have been booked by automatically selecting my credit card and otp. An amount of rs.5349/- has been debited to my credit card account.

Automatically...

Dear sir,

Booking id: nn[protected]
Phone no : [protected]

Email : [protected]@gmail.com / aarohi. [protected]@gmail.com

We have been trying to change flight date through online website. We are unable to carry out any changes. There is no online customer support available and the makemytrip offices are not ready to help since it is an online booking through the makemytrip online websitebr...