MakeMyTrip India Complaints & Reviews

Dear Sir,

I very disappointed with their refund policy, i was trying to cancel my flight from Kolkata to Dubai dated March 23, 2019 (Booking ID - NN[protected]. I was trying to cancel the flight from March 15, 2019 through their app.
Their MMT app didn't allow to do so and message was coming "due to Jet Airway cancellation lots of cancellations request is coming please try later". I tried to contact your toll free...

Our homestay named as gocool homestay surappanahalli is listed on makemytrip.com and we have no idea who listed that price as 3673.. We only charge 1500 per head and display the price as per head option in google.. And we also need to put new pics but we have no idea who created the makemytrip account and we are helpless with no customer attraction. Please change the rate and do the needful. And we are seriously disappointed. Contact: [protected]...

I wanted to book a flight on 20th april from delhi to lko at 19:15 to 20:25 but after the payment the timing changed to 13:35 to 14:40. No refund is given by them and not even they are providing any number of their executive or manager to solve this. Also they mentioned while booking that they would be giving the refund but now when i want to cancel they are not refunding any amount. I am attaching the screenshot of the time of flight i booked...

I've booked a ai flight wih mmt and unfortunately the carrier has cancelled the route till 30th june which is clearly stated in the website of ai - however mmt is not ready to refund my payment. They are insisting on getting specific mail from ai to myself to give me full refund - this is causing trouble for me since i am not able to make another booking and prices are increasing...

This is in reference to flight booking from Chennai to Kolkata in Vistara Airlines. Flight UK-733 dated in 28/04/1/2019 at 7:05am got cancelled. I booked a ticket from make my trip platform with booking Id NF[protected]. I want my refund for the flight immediately because it was very careless act by Vistara Airlines. Please see to the problem and revert ASAP....

I had booked a flight via the makemytrip.com website. My booking id is nn[protected] from delhi to atlanta via rome for 28th of march, 2019. The airline informed me the day before, that my flight to rome would be delayed, and that consequently i would miss my connecting flight. They also told me that i would have to wait for 22 hours before i could resume my onward journey. I have a medical condition and immediately called make my trip....

I booked the flight tickets for my friend to seychelles from mumbai from makemytrip (Booking id nn[protected]. The names were entered correctely from my side and ticket shared by makemytrip also showed the correct names but when i visited the srilankan airline website to select the seats, i noticed that the name of my friend's wife was incorrect. It was showing (Ms ms pratima) whereas it should have been (Ms pratima) and even the pratima...

My flight with booking id - nn[protected] was cancelled due to flight non operational reason by jet airways and i was eligible for full refund, i had contacted with makemytrip for the full refund, and i was responded well, but i was refunded an amount of rs 17814/- only, which is not even half the amount i paid of rs 37199/-, now that i am trying to contact with makemytrip, i am not getting any response...

Hello,
I tried so many time but this function is not at all working for me, i have completed my two stage verification as mentioned in procedure and approved by your third party vendor as well (Capital float. While making a final payment, it always showing me payment failed.

Please solve this issue at your earliest.

Thanks & regards
Rajat singh....

Hi we have 6 international flights booking with u and booked in december with airlines tkt via air italy.. On 24th march we contacted air italy. We came to know that from air italy that your flight sector is closed.. Makemytrip people not informed regarding my booking since 24th march.. Now we had done booking of furthur in usa trip.. We spent arround 25 lacs for 6people including we paid hospital charges for my father's operation.. Still...

As my transaction was cancelled and they have processed for refund. Kindly i want my refund tomorrow itself. I can't contact customer care for this purpose. Kindly provide valid contact number.
Booking id nr[protected]
Booking id nr[protected]
Each of rs 1500/-
This is because o[censored]nnecessary transaction. Please look into it
Or else i need to logde complaint against you guys as a fraudster.
Kindly...

For your reference, your makemytrip booking id is nl[protected] and mmt reference no : nl[protected].
1 1 booked a hotel in jaipur rejenta jalmahel but actually get rejenta central. It fraud done by ageb=nt indrani sen make my trip
2 hotel service is not proper, table glass was broken, pillow cover was teared
3 last day no water bottle in the room...

Sir I am complaining for credit card fraud. When I made a ticket from make my trip than the ticket was not made and the amount of that ticket was cut from my bank account. Later when I was complaining for this a phone call came to me from customer care [protected] and asked my account details and the otp no.and the remaining amount was also taken out from my account...

I'm trying to change the travel dates for a booking that I had made through MakeMyTrip. When I'm trying to do it through online webpage and mobile app it is giving an error message and asking me to contact the customer care support on the number [protected].

Funny thing is that when I'm trying to reach out on this number, there is no way I can talk to anyone. There is no option at all. All you can hear is the IVRS prerecorded...

I took a bus journey from varanasi to delhi on 25.3.2019 through rs yadav travels, tickets for which were booked using makeymytrip (Mmt) under "on time guarantee (Otg)" policy (Booking id nu[protected]).

As per otg policy of mmt, a customer is entitled to get 25% refund in case bus departs more than 30 minutes late form originating stop (In this case, varanasi).

My bus was scheduled to depart at 6.50 pm from...

Make my trip has given me a mmt travel finance of 200000inr through capital float.. It was appearing in my mobile app and wenevr i tried bookingbthe option showed me in final booking page.. And from today its not appearing in my booking page and i tried more than 50timea to contact make my trip customer care and when they hear why its not appearing there.

Virendra singh
[protected]...

Myself Priyanka, studying in Delhi had a medical surgery on Apollo Hospital.My mom came from my hometown to Delhi to take care of me.My mom's return flight was on 3rd April and I rescheduled the flight to 6th April.But unfortunately the payment has deducted twice, 31st March (2*7229)(NF[protected]).
After that on next day I called customer care to refund it back but they made me fool and I gave my ATM card details and they looted...

I have unfortunately lost my father and would like to cancel my holiday due to this. Despite repeated calls and emails to the team there has been no response and i have spent hours trying to reach them. I would like to cancel my tickets and recover my money but there seems to be no sense of responsibility or care for customers concerns. As a travel company it is appalling that you are not reachable by email or phone and expect all queries...

I had very bad experience of booking a ticket from make my trip website on 31 march, 2019

I searched for ticket from delhi to sfo on 3 may and nyc to delhi on 16 may 2019, the best option i found meeting my requirements was swiss air flight combination which were costing 147526 rs for two pax

I completed all actions to book the tickets and payment was deducted from my credit card account. After that the website...

Hi,

My booking id: nn[protected] and there has been a change in the airline schedule and the timing of my flight has also been revised. Initially when i booked the ticket from delhi to amsterdam, my layover was for 6 hours but now after the revision my layover is only for 5 minutes in which i can't change terminals and board my connecting flight, so kindly suggest an alternate itinerary asap. I have already raised this issue...