MakeMyTrip India Complaints & Reviews

Dear sir i hv book my bus ticket of saini travels from ahmedpur to amravati on 14/04/2019 and the dept. Time is 10:30 bt until 12:15am bus has not come and there is no contact from saini travels operator n because of my imp work i book cab n going to amravati with fair 8000 rs.
Because of poor service i hv mentally harrased. Refund my ticket booking amount and cab fair amount otherwise i file a compliant in court. I m mentally so distrubed....

We have booked a cab by make my trip from rishikesh to delhi on 13/04/19 for 14th april 2019 at scheduled 11 am. We have got otp and driver details at 2 hours before and requested him of he can come early and pick up us. But inspite coming early he came one hour and fifteen minutes late.
Driver was not able the use the gps and he was very new. We started at 12.15pm and reached at 10pm to dwarka new delhi which was almost five hours...

Dear make my trip team,

My self gopinath. I had book flight ticket on march 3 2019 mumbai to chennai. My booking id nf[protected] and flight number 9w 463 jet airways and it's confirmed ticket. Last friday i got one message from your side. Due to operational issues your fight is cancelled and your amount will be refunded. I try to contact last two days to your executive but they are telling system is low kindly contact...

I have really frustrated from you guys about the mmt travel card i am trying to contact your customer care team for this no one is telling me anything. This is what you guys are doing with customers.

I have applied for mmt travel card but till now no updates related to it. I am really not getting any updates from your sides. Call me on [protected] or mail me in [protected]@gmail.com

I am attaching the picture...

This letter is with reference to the cancellation of the jet airways flight that was bound to fly from cochin to delhi on march 22nd 2019. The ticket was booked via your portal on february 8th. The flight was cancelled and rebooked twice. The jet airways office booked us into air india flight for the same day and the day before our journey, upon enquiry in the airport, we came to know about the cancellation of the flight.
The jet...

Hi,

Yesterday 11th april 2019 i booked the spicejet flight ticket from my makemytrip account but without getting confirmed ticket booked, money of rs. 5, 520 has been deducted from my account.

Can you please look into this issue and please return my money back so that i can re-book my ticket once again.

Makemytrip account id - amarendra. [protected]@gmail.com
Booking ticket from bengaluru...

Worst experience in online flight booking with makemytrip. This site is utterly unprofessional, irresponsible and is cheating the customers. I had booked a flight ticket for kolkata to hubli. It is one stop journey. First trip is from kolkata to chennai with spicejet and second trip is from chennai to hubli with indigo airlines. Spicejet has cancelled the flight and offering me refund for trip of kolkata to chennai whereas there is no change...

I booked a cab vide nc[protected] for going to jaipur on 25.02.19 from make my trip.com (Mmt). Driver though little late was there. But his name, his phone no and his car no. Were different from the one we were given by mmt through sms. Car was very dirty, it was virtually stinking, and its tyres were flat. We still proceeded. On the way we had 3 punctures and in two cases tyre tubes were found unrepairable and new had to be put in. Of...

I booked a hotel on mmt yesterday and paid for it via my credit card but even after the transaction happened and the got a message from my bank that the amount has been deducted, there was no confirmation message from mmt for the booking. I contacted the hotel management and they too have gotten no confirmation regarding the booking. My money has been credited twice. Please look into the matter and refund my money....

I tried booking a round trip flight from bengaluru to lucknow yesterday. While the amount was deducted from my account, i received no confirmation/tickets/pnr for my booking.
The automated customer care services have been pretty ineffective in addressing my issue.
I tried sending an email on the [protected]@makemytrip.com but received an automated reply as well.
Kindly let me know if my money will be refunded or should i...

On 11th april 2019 booked a go air flight ticket from chennai to pune which was scheduled to depart on 13th april 2019 at 21.10 hrs. The money was deducted but the ticket was not booked. No confirmation mail & no booking id was generated.
I am trying to contact mmt customer support but no use.
This 24x7 service chat with myra is also sending only same msg that our agents are bzy once they will be free will get back to you....

Yesterday i booked a hotel at the lytton hotel kolkata. While in the payment process, after entering the otp for payment, a message prompted saying 'internal error occured. Click link below to try again' but when i clicked it led back to the home page. When i checked my bank account, the amount was withdrawn from the bank but no confirmation or booking id message received. Kindly resolve this issue at the earliest...

Dear team,
Following are the details of transaction indicating deduction of amount, but there is no confirmed ticket:
Net txn: avenuesflat[protected]
Time 21:35:22 date:11/04/2019 cheque: 93633 amount: rs13, 256.00.

I have shared screenshot indicating transaction on website.
Booked journey details:
Trivandrum to vijayawada - doj : 20th april 2019
Vijayawada to trivandrum - doj :...

Pnr no ggyrvj, ticket of mrs lakhi barbhuiya cancelled by airlines problem, pls refund the amount. Today when i called on [protected] from my reliance jio no [protected] but it was engaged, after 2 minutes some one has called from his mobile no [protected] and he told that he is calling from makemytrip and asked me for the issue, when i told him regarding the refund, he send me a link and asked to go ahead. I filled up the form then an otp...

While booking flights on maymytrip portal, it is seen that the option of getting insurance coverage is already selected by booking portal. It is auto clicked already and customers while booking are not given any option to confirm for insurance coverage. So consumers don't remember to deselect the checkbox of insurance coverage and fee is charged for insurance also.
The autoclicked checkbox should be disabled by the company.
I...

Hi Team,

Good Day!!

Myself Hemant Rathi, booked the flight ticket from MAKEMYTRIP portal. Ticket was booked from NEW DELHI to AUCKLAND and return.

While the time of booking, on the MAKEMYTRIP portal, fare was showing refundable. Once the booking was made, I got the pdf of the ticket in whatsapp, and in that amount was showing as non-refundable. I raised the complaint with MakeMyTrip but havent...

Dear sir/ ma'am

We (I along with my wife) contacted makemytrip company for a tour package across european counties. They took advance money of 81 k from us wherein the total cost of the trip was told as 2.9 lakhs. We followed every instruction as given by them and they asked us to visit vfs delhi with necessary documents for visa processing. We visited delhi and applied for the same, submitted the documents and paid 14 k fees....

I was offered a travel finance limit of inr 2 lakhs by make my trip. I received a sms for submitting my kyc documents which i did. I received a call yesterday from mmt for kyc verification. The caller said will need to make a video call with me to verify documents. We agreed for a video call at 12: 30pm yesterday, but no one called back.

I am unable to trace the caller's number in my phone's call log. I am concerned that i...

I tried to book train tickets for journey starting from sirsa to delhi on 3-4-2019 through your app.
Booking remained unsuccessful in two repeated efforts. Money o[censored]nsuccessfull bookings has not been refunded till 9th april 2019. The numbers o[censored]nsuccessful booking of the tickets are nr [protected] and nr [protected]. However the company promise to refund within 3 working days....

Above is the booking id for my europe tour starting from 13.4.19. I wanted to pay for additional tour to mt titlis and lucerne city tour. I am following with mmt (Mr bindes) for since more than 1 week. They are not able to give me link for payment of the addition of tour.

Also they are not giving transfer vouchers, as stated in their mail, though i got flight tickets and hotel vouchers (Hope everything will be ok when reach...