MakeMyTrip India Complaints & Reviews

Very dissapointed with makemytrip. I applied code flynow, used citi cards, satisfied all the terms and conditions and when i called them to check on when will i get the coupon, they said that i did not apply while i clearly remember that i applied and it said that cashback will be credited to your card.
Now when i am calling them, they have just been putting my calls on hold and telling that they will get back to me. This is 8th time...

We booked a vehicle to travel from dehradun to new delhi on 12 th may 2018 to travel on 13 th may 2018, in the app it showed 3 options, 1. Indica, swift, 2, dzire/ ethios, 3. Innova/xylo.
We took option 3 and booked a innova/xylo. We got a message 2 hours before the arrival time with the name of the driver and the vehicle license plate but not the type of vehicle. When the vehicle arrived it was a ertiga cng powered not a innova/xylo,...

Booking id nu (Protected)
I want to cancel my bus e tickets.. But until it was not cancelled. I can't get refund.. I have sent email and also voice complain. But the response is my booking id and mobile no is not identified.. How is it possible..?? Please cancel my tickets and refund the money back. The mail i got was that
Fwd: reference id:[[protected]] cancellation of bus

— forwarded message —
From:...

Id[protected]

On 25 march 2018, i booked a package tour to ladakh starting in 1st week of july, with quotation of rs. 52, 498, for 2 persons. I was coerced to pay a deposit of rs 10000.

After about two weeks i wrote to mmt informing that 4 additional persons would like to join the tour, and if they can offer any quantity discount.

I received additional quotation for rs 96, 596 without any cost...

I had booked a domestic package with MakeMyTrip including flights and hotels stay.
I need to claim LTA for the flight tickets booked under this package. I raised this query to MMT support on email id - '[protected]@makemytrip.com' on 20th April to get the airline fair details but MMT is not responding to my emails.

The package was booked online. Booking Id: NL[protected]...

I had booked two tickets for delhi to mumbai and another mumbai to dehradun for dates 6.5.18 and 8.5.18. Both the pnr no gbbwuc and kdlhwz were cancelled by by me on 27.4.18. They said the refund is send to make my trip if rs 5255 and rs 1618 respectively for both by indigo airlines. Kindly refund the same on urgent basis as already it's been more than 20 days...

My visa has been rejected whose interview was scheduled on may 16th, 2018 at 10.30 hours. I have informed manree via wats app yesterday to which she had called & confirmed that she has raised the issue internally. I am, yet top heard about my refund status for the tour of nl[protected].

Here is the cop[y of the wats app chat:

As per https://www.makemytrip.com/sites/default/files/ck_uploads/OBT%20Booking%20Terms%20and%20Conditions.pdf...

Dear sir
I have booked the bus ticket from bhilwara to bikaner on 17/05/2018 at 11.45 am in milan travels to travel on 18/05/2018. Bus fare was1000/-. Make my trip shown the amount 1030/-. And then shown discount of 50/-, then amount to pay shown was 980/- but the money deducted from my bank account is 1030/-.
This is clear cheating.

Kindly return the amount 50/- back to my bank account as early as possible,...

I booked a hotel named HERITAGE Hotel in Ujjain for 14 May 2018. Amount of Rs 1080 was deduced from my account but I did not receive a confirmation of booking. As per the schedule I went to the same hotel but the owner did not helped us out and asked for extra charge for the room.. with loads of search I finally searched another hotel... My main concern is if a particular amount was deducted then why was the confirmation for the same was...

I had booked hotel from makemytrip to goa at atmaram hotel...2 booking was made at same day 2 rooms was provided to us

The worst experience i had face in my life and my family members

1st in hotel major problem was water... When we get bath from shower yellow water was coming it was boring water all yellow water was coming we can't even bath in our hotel for 2 days same day and next day morning we had just...

REFER- 63NZQXHN(Operator PNR: 63NZQXHN )
Booked WBSTC Bus through Make My Trip India for journey from Digha to Kolkata on 15.05.18. Bus start time at Digha 6.15 am. My seat no 14.
But as I board the bus at next stop, the conductor resold my seat to another person who board from Digha. Bus no WB 11 D2817.
The conductor did not allowed me to sit at my seat. So I was forced to travel 4 hours by standing in crowded bus....

I am rauf shaikh, last month we had visited bali. We were around 46 people, out of which 5 people were happen to pay the amount twice, he made them pay in cash as well as online transfer. Mr anand said that, he will refund the amount which was paid online, but he hasn't done yet, it's been past 20 days he replied us.
Kindly have a look into the issue, otherwise i have to take the strict action against make my trip.
For more...

I tried booking flight tickets back in the month of january using makemytrip. My issue is simply that they show the default date as the next date if you try booking flight tickets on their app where as it should show the default date as today's date.

Booked a ticket on 4th jan... I wanted to book a ticket for 4th jan however app showed the default date as 5th jan and because i didn't realise that mmt has their own stupid logic...

Dear ma'm/ sir,

It is geniun and humble request that while making booking through your app i. E mmt app we encountered bugg/error

And due to this we we being 4 travellers (2 couples) could not book package from one app under same booking i'd. And to strange when we book same package for 2 travellers it got booked, and this bugg finally end us to pay rs.1056/- +gst extra. Per head that is rs.4435/-
br...

Hi,

I have booked 8 bus tickets from mmt i want to cancel them. I am trying your cancellation site it’s giving error. I have also called your customer support team, the call is always placed in queue and never answered. Its frustrating now. Its almost 2 days now i have been trying to contact you for cancellation but not getting any response.

I will suggest you improve your customer response....

Hi, I made an online booking for the cab from MMT from Jaipur to Kota. I made the full payment online for Rs 2413. At the start of the journey driver asked if I had paytm so that someone can deposit money on his behalf in my account and he can buy the fuel for the car. I informed him I do not have Paytm and above all I already made the full payment to MMT. He started the journey and stopped at a petrol pump after going about 5 to 7 kms. After...

We had booked a outstation cab from Delhi to badrinath from 7 to 11 may, booking id- NC[protected]. We are very disappointed with your cab service. we have called so many times to your customer care no but no one is looking for cab deptt. And support us for it.You provide us the details of cab a day before our booking date, after calling 8-10 times to your customer care no., then after You change the cab details within a few hours and...

Booked on 20th Apr 2018 Booking ID NL[protected], wanted to reschedule my travel date but no response from any makemytrip team even after repeated calls and mails, its been more then a week .
I raised request them to reschedule the date a week back but till now no reply or any details about the procedure or implications .
Until i paid for booking the called daily but now once i done payment and want them to reschedule they...

I booked a ticket on 28th jan, but did not receive the confirmation. When i reached to mmt they denied for any kind of receipt of payment from my account and suggested to book another ticket. So i did the same. We provided them all reference number bank account details 10x times. After 3 month of chasing for refund now they accepting that payment was received and ticket was booked so they can't process refund. They did not check their system...

I have booked a flight from gauhati to new delhi for air asia flight departure: 21may at 9 am for 5 persons. The amount has been debited from my account and i got the message from bank that the amount has been debited from makemytrip. But my booking is not showning in the app. Please kindly resolve the issue.
My email id is - [protected]@gmail.com
Ph - [protected]...