MakeMyTrip India Complaints & Reviews

Promised one thing and given one thing spoke to the supervisor(Ujjwal) on the day of departure before 3 hours ago and he confirmed that the refund amount could be of 2000 rs but given a refund of Rs1100... contacted again to resolve the issue but the another supervisor(Gourav) not able to transfer the CALL TO team lead and the team lead is not ready to take the phone call...Bull ### company ### with people money i hope these kind of travel...

I have booked 3 star hotel paradise mansion in mussoorie from makemytrip from 1june 18-5june 18. I arrived there on 1 june they offered me room outside main hotel saying non availability of room due to high demand. I found spiders in that room i called makemytrip early morning at 7a. M as i killed a spider at 4 a. M after which we are not able to sleep. Hotel does not offer any room inside main hotel saying non-availability of room so i checked...

I had booked my flight on Indigo Airlines, through makemytrip.com on 28th May 2018. I had paid Rs. 11521. I received my booking ID but did not receive the eticket. I was not allowed inside the Airprt by security, hence I missed my flight and then I had to buy another ticket for 22.15 flight . I have tried to contact makemytrip customer support several times but they are not available/helpful . I have my return ticket booked on Indigo on 14th...

I made a booking for the flight from Mumbai to Delhi and back from Delhi to Mumbai (NF[protected]). I did apply the FLYNOW coupon code and it did show me that the same applied to my booking. But MMT says the is not applied because of that they can't process my cashback of Rs. 1200/-. I called up MMT toll-free number and in starting they have asked me to wait for 90 days from the date of booking and now they are stating that I have not...

Dear sir,
This is really very ridiculous on mmt part.
Yesterday i recieve an email saying that the remaining amount for my booking is rs 26021, please find the email attached.
I paid the amount and the interface said nothing remaining for this booking... Snapshot attached.
Again i am forced to pay extra amount.

I want to escalate this matter and would like to file this.

Thanks br...

Hi
today I got amount of INR 36, 023 deducted from my credit card ************5212 on the name of makemytrip.
Additionally my makemytrip account is also hacked .( No more; I can login eventhough I tried by resetting the password).
the message details photo is attached herewith.
plz do the needful to unapprove the amount....

I have booked a cab through Make My Trip app, but they haven't responded to my emails/phone calls despite my repeated requests to them since last one week. They don't seem to bother about their customers. Pathetic experience with Make My Trip. That's why I decided to submit a complaint through Indian Consumer Complaints. Kindly advise, how do we contact Make My Trip?

Nitin...

I did booked on 24 may 18 tiruchirapalli to singapore e ticket reservation by using makemytrip app and airindia express airlines they can't allow to check in, they said your balance money haven, t paid so you make payment before check in that time i don, t have money by hand i gave my singapore mastercard also they no accepted i called makemytrip customer care they also don, t care so i can't travel that flight, then i booking again that...

I had booked my ticket on Air Pegasus's airline from through www.makemytrip.com, The flight was between Bangalore to Kochi on Sat 20th AUG 2016 and after few days i got to know they cancelled the flight

Its been 1year 10 month am didn't get my refund for cancellation of flight Air Pegasus's airline booking No. NF[protected], when ever am contacted MMT they are telling they didn't get refund from Air Pegasus's airline.br...

Hi,

My make my trip booking id is nn[protected].

Cancellation & refund of rs.26500 for your kwi-maa, maa-kwi flight is delayed.

I am following it up for the past one month sitting her in kuwait for refund to book another ticket but i'm not yet getting proper response or refund.

Whenever i call the customer care i'm getting harassed and they are simply asking me for the booking...

This is regarding my booking id: nh[protected] for ibis hinjewadi from 4th june - 6th june checkout.
I made a booking for 1 adult and complimentary breakfast within this package which was showing very clearly to me onscreen as well.
Now, after booking i am seeing room only...
Current price of room with breakfast in mmt shows the same for what i paid for... This is really hilarious..
I had used my managers amex...

At the last moment cab was cancelled by make my trip service provider making it difficult to reach the destination. I had to pay 3 times more to get other cab to reach air port. Or else i would have missed my flight to us. Even after so many fallow ups no one is still interested in listening to the problem faced by me and my family. Because of the above me and family was stressed for complete wk....

Hello,

Yesterday on 29-may-2018 evening i made a booking from hyderabad to goa via mumbai for air inida business class ticket which costed me 23825 inr. The booking was done by mistake and i immediately called the customer care service and i cancelled the ticket. But the refund amount i got was only 17100. So the remaining amount 6725 i should get the refund. When i called the makemytrip customercare they told me to call the...

I have billed twice for indigo 6e-496 mumbai indore flight on 31.05.2018 (Pnr - ohyzuq). I am charged rs. 7452/- for that through citibank card 4386xxxxxxxx1474 on 29.05.2018. At the same time i am again charged for my vijaya bank credit card no. Ending xxxx6017 for rs. 7452/- additionally which was earlier shown on the screen with message unable to contact your bank. For both this charges amount visible on screen was rs. 3705/-. Hence please...

Hello,

This mail is regarding the complaint at the time of check in at Radisson Blue Resort Goa, Cavelossim Beach Dt 29.05.2018. My Booking I'd is NH[protected] and the booking is in the name of Mr. Manoj Kapoor but there children's wants to take check IN in the hotel.I approached customer care of Make my Trip, told us they will not do anything as the hotel is not ready to give.

So i request you to Please...

I have made flight reservation from chennai to kolkata, for which they have charged me 820rs convenience fee for the reservation. When i was trying to cancel the reservation, they are charging airline cancellation fee + mmt cancellation fee (Close to 1200 rs) plus no return on convenience fee. They are literally charging 2000rs for flight reservation and cancellation within 48 hours. This is really not fare and this company is looting money...

I had attempted to book a flight using makemytrip on may 25th. When i made the payment, my bank got debitted for the amount, yet the transaction failed and i did not get a booking confirmation.

Makemytrip sent me an email saying that the transaction has failed and that they will refund the amount in 48 hours. It has been 3 days and they still have not refunded the money. Upon contacting my bank, they said that the merchant...

I had booked a fully loaded 6n package to bali but it does not include anything else except hotel & flights. Please help me understand how is this supposed to be fully loaded. Secondly, you have charged me rs 64970 for two people for just flights and hotel where it is not costing more than rs 52000 if i book these separately on your app for the same duration and on the same dates. Kindly explain for what have you charged us an additional...

Hi team,

I have booked a yoga travel bus for pune to nagpur travel on 18 may, 2018. Bus on the same day of travel i have been i formed that the bus in canceled and refund will be given in 7 days..
But i couldn't see any refund initiated till now. Travel agent said cancelation request is already initiated from their end. But i couldn't see any refund reflected in bank account....

Need to cancel a bus ticket, booking id:nu[protected], bangalore to pune on 28/may/18. Unfortunately the ticket doesn't appear on my trip list in my account with mmt, nor does it detect on the customer call recording, ivr. Have been trying to call customer care since last 2 days but 24x7, it says "we are facing a high volume of calls, kindly wait". Inspite of waiting for an hour, the phone did not get connected to cust care. Tried calling...