MakeMyTrip India Complaints & Reviews

We have taken that visa protection plan.

The entire booking happen after the mail from ms. Beenu sharma. We had a telephonic conversation with her over call that what if we pay after 31 dec so can this will remain same. She assured the same over call yes it is once i'll confirm with the team and than she called back and given bajinder no. Becasue pf personal problems at her house she couldn't takeuop long and bajinder sent...

Flight booking id - nf[protected] (Makemytrip). Had booked round trip in november. Flight - indian airlines delayed the flight and we had to book another flight (Indigo) in the airport to reach on time for our appointment. Indian airline has given documented proof (Have attached) to refund the full amount.
Despite of multiple calls and requests makemytrip has not yet refunded the ticket money. Even after repeated calls to the customer...

Booking id nf[protected], pnr h4y9gc. I have booked 4 flight tickets from kochi to banglore on 3/04/2018 and the money for the same has been deducted from my account and confirmation messages was also recieved by me. My flight was cancelled by goair. Please make possible arrangements for refunding it by the goair airlines. It has been delayed for two weeks....

I am govt retired officer (Sr citizen). You can say at newly learning stage since during service my pa used to do this all very efficientally. I booked ticket for my maid from delhi to ranchi for[protected].
While making effort for return ticket bookimg, it was entered month may instead of june. It was entered[protected] instead of[protected]. Immediately making effort for cancellation, it was showing nil refund.
So i again booked...

I had booked flights tickets through mmt. Airline air india cancelled and i was promised refund. Been following up for 4 months, still not received despite multiple follow ups. No satisfactory answer. Make my trip is not able to resolve the matter and we are not getting clarity why matter is taking so long

Refund was promised in 48 hours but it has now been 4 months.

I am extremely dissatisfied with the support...

I have booked nd travels bus but first that have changed my seat and asked me to sit somewhere else in prince bus after half an hour that asked to go some other bus it is 11 in night and m. Alone girl that asked me to sit some dirty bus i have booked volvo the condition of bus is very bad. M alone girl they have taken no responsibly. Seriously disappointed. And feel quite unsafe with make my trip bus service...

In reference to below mentioned transaction on my credit card,

Tranx of inr 58, 276.00 using credit card 5xxx9000 is made at makemytrip indi on 06-apr-18. Avbl cr lmt:inr xxxxxx, total cr lmt: inr xxxxxxx

I tried to do this transaction 2 times by selecting no cost emi on makemytrip (Merchant) website but both the times after entering the otp the booking failed due to reasons unknown to me.

Since...

Hi,
I would like to deactivate/delete my account with makemytrip.com. As i found their customer care services to be substandard and unsatisfactory. Their so called customer care executives are incompetent to handle any issues and i would also not like to receive any sort of misleading promotional messagesin the form of emails and sms as it is very frustrating and simply spam....

Hi, i was trying to book flight using makemytrip app. The seat selection step was throwing error and on clicking ok first page was getting displayed. I tried to book ticket 3-4 times but was not able to select the seat. Finally booked the ticket after skiping seat selection. But in pdf it showed that the time of deprture is 21:30 instead of 12:30. I immideately contacted makemytrip reagarding this and requested them to correct the flight...

I had booked a resort villege retreat, mahabalipuram on 28th dec 2017. As there was death in the family i had reached makemytrip customer service to change the dates to april 21st, 22nd. Customer service had spoken to hotel and was told that they will change the dates. The request was closed, i had called the customer care immediately on jan 3rd 2018 and informed that i didn't get the revised itinerary. I was assured that i will get the revised...

On 01/042018 through sbi net banking & debit card i have purchased e ticket for going to bangalore from agartala vide booked i'd nf[protected] through make my trip ltd for rs. 7603/- but on the same day my account has been debited three times vide reference no. Lt[protected]makemytrip, inn make my trip ltd red. No. Nf[protected]p2igadgescq3 & nf[protected]p3igadgeshr5 though i made several appeals but till ihave not refunded extra...

The hotel was undergoing renovation which was not mentioned on their portal at the time of booking. It was too noisy entire day and evening and the purpose of my trip for relaxation got in vain. Our whole trip got wasted as no place to relax in hotel during whole day and even you need to wake up early as construction work gets started at 9 am in the morning. Video has been share for the same....

Hi. I'm nagarjun. I booked my bus ticket from chennai to bangalore at 6th march 2018. My booking id is nu[protected]. The bus operator cancelled my trip due to bus mechanism issue. He didn't arrange alternative bus also. And he told your will be refunded within 2 days. But till i didn't get my refund amount. I called more than 10 times to makemytrip customer support. He didn't respond me and didn't arrange for justice. I don't know where...

Hi,

I had a very good business with make my trip and was really happy in the beginning. Right now I see lots of issues related to the bookings. My property has a very good rating of 4.6 in rightstay and I see that it is in some 26th place.
I also see that the property which has a less rating is among the top pages. I did try reaching my BDM (Aman) to get the justification on why exactly this is happening. I am not getting...

I booked a hotel through MMT. Booking confirmed, arrived late night at hotel. The Hotel management not only didn't open the door but also didn't receive my phone call. I had to book another hotel by myself. Complained to MMT. MMT tried to conference me late night with the hotel management (very unprofessional). MMT not refunding money.
bid: NH[protected]...

I had book the flight for my inconvenient timing.I had planned to modify the timing of my So I had had went to modify section and selected the required timing and I had paid the ticket.But I didn't get any confirmation for the ticket.When I had called to customer care, He is talking with immaturity and telling me that they didn't get payment details for the second time .Totally He had wasted my money and time
.This is money stealing...

Makemytrip not allowing to remove my review comment which i have given for a hotel. My booking id is nh[protected]

Since the review comment is visible publicly in google i have requested makemytrip to remove the comment. But the customer care officer completely denied to that.

This is against my privacy. If i have given a comment then i should also have the authority to delete/edit it. But makemytrip completely...

This is with respect to the cab booking which i made on 2nd april 18 for new delhi t1 airport to rajpura, punjab on 3rd april 18 1:00am.

Due to non-confirmation at payments page, i made repeated bookings after getting assurance from the support team that i would be refunded for the same.
The booking ids are as follows:
Nc[protected] - upi
Nc[protected] - hdfc netbanking
Nc[protected]...

This is with respect to booking ids nl[protected] and nl[protected].

As attached, under day 4 of the initial itinerary of thailand, we have been promised a trip of the chao phraya cruise. But, just a day before our travel, we received communication from mr. Ankit kaushik of make my trip that the chao phraya cruise is not included, and he sent us a revised itinerary. We are now feeling harassed by the company, because the above...

I recently had an extremely upsetting experience while canceling flight tickets from makemytrip. On 27 march 2018, i had purchased two flight tickets from makemytrip for return journey from kolkata to bombay. The two tickets were from the go air and jet airways. But due to the putting wrong destination, i had to cancel the tickets within 5 mins of complete transaction. The total amount i paid for the tickets was rs 9540, however upon cancellation...