Claimed

MakeMyTrip India Complaints & Reviews

2
Last updated Apr 30, 2024
Complaints 8078
Resolved
3068
Unresolved
5010
Quick Links
Statistics
Share
Contacts

File a complaint to MakeMyTrip India

Having problems with MakeMyTrip India?

File a complaint and get it resolved by MakeMyTrip India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
MakeMyTrip India
Customer Service Contacts

MakeMyTrip India Phone Numbers

Toll free
1800 102 8747
425
407
1800 118 747
114
150
Phone
+91 12 4289 8747
383
283
+91 12 4462 8765
101
140
+91 12 4462 8747
77
141

MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 253

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aanchal uppal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false promise and overcharged

Address:New Delhi, Delhi, 110092
Website:MAKEMYTRIP.COM

I have booked there european dreams package for 6 lakhs and they promised us 11 days and 10 nights but they gave us a flight which landed in paris around 5 and we reached our hotel around 7 and they said we said 11 days so reached here around 7 this is included. They had their commission fixed every where so they misguided us and asked us to buy tickets from places where they have their commission fixed in switzerland rhien falls and mislead...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
from Firozpur Jhirka, Haryana
Report
Copy

best price guarantee hotel - beware

Address:Gurgaon, Haryana

I gone for the official trip with my one colleague for hyderabad and i booked the hotel hyderabad grand on 11th june for the period 12th june to 14th june 18, through make my trip (Mmt). Mmt charged 7243/- immediately. At the same time my colleague booked the same hotel for same period with same facility through go ibibo.com. There was charges only rs 5524/-. When confirmed by colleague then it was true. Mmt charged much hire.
Since...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adey99999
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against cab driver (mr. raghunath, contact no.7619556538, vehicle no. ka-41 aa8112) and make my trip

Address:560066
Website:www.makemytrip.com

Make my trip booking id: nc[protected]
Complaint reference id[protected]
Company: make my trip
Date of the incident: 23/06/2018 to 26/06/2018

Full description of the incident:
We booked cab through make my trip from bangalore to kodaikanal. We have faced below issues. My mother has fallen sick due to your service.

Complaint no. 1: our pick-up time was 3 am on 23/06/2018. Driver...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit9704
from Chaibasa, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the company itself cancelled a holiday booking after sending all confirmation vouchers when travel date is near.

Address:Gurgaon, Haryana
Website:Makemytrip

As this is the problem going on with the company since last 18 days but there is no solution being provided by the company though being pre informed by the company and after confirming the booking details and when i had received all the booking vouchers and confirmation email, externally i had booked flights from kolkata to chennai and chennai to kolkata and also took a land package which costed me rs.40000 (Since the land package is being...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sandeep Lalla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel insurance

Travel insurance details are not correct all my details in form sent my mmt are incorrect
I booked my tickets from mumbai to bangkok yesterday through make my trip site and opted for insurance paying 72 rs extra. I was shocked to see i got mail for my insurance from apollo munich insurance and my details like date of birth and passport number were mentioned and it was incorrect and no one asked for details. This is resulted in unnecessary...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashi392
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic and highly charged holiday package

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:www.makemytrip.com

I am an old customer of makemytrip and never thought of booking my flights or hotels or holiday packages on any other website but this time i am highly dissatisfied with the services provided by makemytrip. I booked a holiday package to Singapore for 4 nights and 5 days and the services were totally unexpected and against the makemytrip standards.
Hotel and flights were not worth at all as per the package charges. I am definitely going...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abdulmalik.mmp
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to use wallet money

I have cancelled air ticket from indigo and i have got returned my money in my make my trip account, when i book a train ticket i'm not able to use my wallet cash money though i have rs 9698 in my account and also it's not showing the transfer option. Please help. Though i have 12000 rs total in my wallet, when i book train ticket my wallet option is showing only 2 option mobikwik and airtel and my cash is not showing. Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maitrayee Sen
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund for cancellation on account of medical emergency

I had booked a trip to pelling for the period 06.06.2018 to 10.06.2018 through makemytrip.com. I fell critically ill on the night of 03.06.2018 and had to be hospitalised on an emergency basis. As per the doctor’s advice, i could not carry on with the trip and on 04.06.2018 i called up the agent of makemytrip and requested for a deferment of the plan. She immediately put me on to another department who initially said they would do it. They...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priya Athwani 1
from Kasaragod, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

completely fraud faced a lot of problems.

Address:North Goa, Goa

I booked a hotel in Goa for 23 June ...after reaching there I called the host number given by MMT . He said we don’t have any hotels and rooms available I can’t help you and i[censored] r facing any issues contact MMT. And the location provided for hotel we reached and nothing was available even the location was false ..worst experience.i request please don’t do this don’t make people suffer and customer care is not at all answerable for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nigel Lopes
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rail tickets.

Website:www.makemytrip.com

Hi sir,
This is nigel lopes (+91 *431)

Last night around 22:40 i booked rail tickets for two people for 9th of july at 22:55 from chennai central to mumbai, from makemytrip app and the transaction was successful, but i did not receive any message or email, neither from mmt or irctc, regarding the booking i paid for. I even contacted the customer care toll free number but they said no booking has been made via this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshit kumar lal
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false hotel voucher and incomplete service with lots of hassalls

Website:www.makemytrip.com/holidays-india

Dear all
I m writing this because I want everyone to know that MAKE MY TRIP is total fraud. Let me explain now...
I took a holiday package " splendid north east - pelling special" for a period of 25th may to 30th may 2018.
This package was a pick and drop from silliguri. Belief me friends during this period me and my family had been fully exploited by MAKE MY TRIPfrom all angle i.e. mentally, physically as well as financially....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megsam
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reversal of transaction.

Address:560069

I booked an internation ticket from seattle to bengaluru on 22nd june through credit card. After all the pages the final page of entering the details of otp and password given and suddenly the website went off blank for several minutes. I got immediate sms of my amount debited to credit card. I callwd the call center of credit card to reverse the transaction. After several hours of transaction i get a mail regarding confirmation of ticket....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravinder Sood Gypsy
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund - regarding cancellation of flights

Address:Chandigarh, Chandigarh, 160014

Respected sir,

I ravinder sood, booked a flight from
Mumbai to delhi through indigo airlines 6e-6489
On 23:15 hrs, 04 dec
For rs. 16, 818/- vide
Booking id nf[protected].

But unfortunately due to heavy rain. The flight was cancelled. But our certain reminder for refund of my amount. The amount not credited to our account.

I request your goodself please refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
darthpool
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no way to use my wallet in makemytrip while paying.

Address:560017
Website:makemytrip.com

A) i have 500+ bucks in my wallet, right now.
B) i'm on the final payments page.
C) i'm logged in.
D) but, no friggin way to use the money in my wallet.

Make my trip is just openly making a fool of everyone with it's ponzi schemes. I'm surprised, there are not many complaints on this, when the internet and quora is filled with questions from naive consumers asking around on how to use the money in their...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gunjan johar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Website:Make My Trip

Hi,

This is to bring to your attention that i spoke to sneha dua in make my trip who helped me with the domestic holiday package.

As discussed with her
Earlier, i'm still looking for someone to help me with the international packages. Though she have been a great help but i'm having really bad time with make my trip.

I do want this to be escalated and want a call back from one of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirubachari Paranjothi
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delete mmt account

Website:www.makemytrip.com

Hi,

I want to put forward my complaint stating that just like any other account i want to deactivate mmt account as i didnt like their services and i dont want to receive any promotional mails from them, stating that i called mmt customer care and asked them to remove my account and details from their database to which they denied as they can't do it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neerajkh78
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund of my booking

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Regarding booking nh[protected]. This is to inform you that i got a confirmation that my stay has been cancelled then why i am not getting my money back. First i was told that if the hotel guys sends you a mail regarding cancellation then we will refund you the booking amount or will be given you as points. Now when i have send the confirmation mail regarding the cancellation now they are ignoring this mail....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit Zaveri
from Borsad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boarding denied due to non payment of makemytrip booking i'd nn7269719633855

Address:Gurgaon, Haryana, 122002
Website:www.makemytrip.com

I have booked return ticket of ahmadabad to bangkok with make my trip in return flight i was denied boarding because airline did not get their money which i paid to them so i called their call center and they ask me to purchase new booking which they will refund me but now they have refund only part of my booking and they are not answering my phone i have purchase ticket worth rs 208202 which is very costly and i was mentally and physically...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BA89
from Fatehabad, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misled by and poor poor assistance given by manish agarwal - 85113 32455

Address:Ahmedabad, Gujarat, 400703
Website:Makemytrip.com

Complaint against manish agarwal -[protected].

Please forward the message to mr. Deep kalra (Chairman)

I called up makemytrip to enquire about a dubai holiday package and since then this guy named manish agarwal got after me, started calling, texting, emailing me like crazy to get the package booked.. I didnt respond for a few days at all and still he would call and call..8-10 missed calls in a row just to convince...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PRIME INC
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gst invoice not given

We have travel to ravi residency morvi at the time of booking make my trip charged gst but did not show gst in the invoice. At the time of checkout we have asked of gst invoice from the hotel but they said that it will be provided by make my trip. After that we have asked to make my trip and registered the complain but now it's being 6 days we have not got gst invoice....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy