MakeMyTrip India Complaints & Reviews

Sir, i have cancelled a hotel booking, on 4th feb and refund process on make my trip completed on 5th feb, of amount rs 7728. I made payment through rupay debit card. It has been 8 days, still i didn't receive my money in my account. Please resolve this issue as soon as possible. Thank you.

My registered mobile no. [protected]
Email i'd. [protected]@gmail.com...

One e-ticket for bus booking id nu[protected] from kolkata to mandarmani on dtd 10.02.18 against snemita paribahan (Ticket no. 232n7dcc & operator pnr 232n7dcc) is changed by travel operator and reschdule at 08.40 hrs instead of 07.20 hrs on dtd 10.02.18 and it is confirmed on dtd 09.02.18 at 08.00hrs.
Before journey it crucial moment to change the schdule and we are facing lot of problem due to such delay at 1.30 hrs from schdule...

We had booked tickets through mmt website from delhi to pune (9th feb - 11th feb). When we were checking in for the return flight, we couldnt find the booking, we called the airline and they suggested that the booking was done for 11th march. Kept following up with mmt team on call / twitter / emails but they didnt provide any resolution. We noticed the dates only after trying to check in on the tickets.

A similar situation...

We had booked a cab at mmt to pick us up from pandu nagar, kanpur at 13.30 pm on 10th feb 2018. We were supposed to report to catch our flight at lucknow before 16.45 pm. Car & driver details were not received. On reminding mmt, only driver name as mr. Mehandi hassan and his mobile number were received.

Cab did not reach the pickup point in time. On calling driver, he said that as per instructions from his company he was waiting...

I booked a round trip taxi in makemytrip from bangalore to mysore and return. The driver dropped us to the destination in the afternoon. When we call the driver in the evening for sight seeing, the driver said that he already on the way back to bangalore.

He left us without informing us even though we had booked a round trip. We raised complaint with makemytrip but no response even after 6 days. The driver even took 2.5 k from...

I had booked 2 tickets on Make my trip for operator " Kaloji travels" Operator PNR 2354RUTP Booking ID NU[protected]

Tickets were booked on 31st Jan for a trip on 10th of FEB, the operator has not picked up my calls/number out of service on the numbers provided [protected] / [protected], there is no website for the operator providing any additional means of contact and the few numbers for their Goa office that i did find...

I have had the most pathetic experience with make my trip for my refund for 8 tickets under 4 PNR mentioned below..have still not received my refund and i fail to understand what are they deducting 300 rupeees per ticket that is 2400 ruppess for 8 tickets in my case. What have you done towards my cancellation ..why should i pay you this money. All cancellation process was taken care by go air. A big mistake to book via make my trip. Pathetic...

I had bought a jet airways ticket thorough make my trip customer invoice : nf[protected], with a zero cancellation premium of rs. 1388.13

However they have charged cancellation fees as follows.

Refund calculation
All amounts are in inr 9w-2264 | ccu-del | thu, 15 mar 18, 10:55 hrs

Passenger name airline fare conv. Fee others* total price

1. Jayalakshmi sengupta br...

I booked flight from Bangalore to Rancho and Ranchi to Bangalore using make my trip. I was supposed to get 1200 cash back in my Citibank account which I didn't get.
Attaching the screenshots of tickets booked.
I also contacted your customer care for the same. They said I'll get the cash back within 60 days of booking but now it's more than 60days.
Please look into the issue...

I had booked a cruise holiday "costa cruise" for two persons starting 15th november 2017 (Booking no. Nl[protected]). The tour included free airport transfers & ocean view cabin. I am attaching the document received from you in this regard. I am an old customer of make my trip since 2011 & i have always booked my hotels, air tickets & holidays through mmt. I wish to draw your attention to following issues which i have faced on this tour:br...

I book one train ticket. From ksr banglore jn to nagercoil but the otp window we're ok then no response from the application, i didn't refresh or nothing i lost my money from my account but no ticket and irctc password window is not showed the app window directly goes to card option window and i am shocked this is the 1st bad experience from mmt so refund me my money back,...

Hi i had booked an international pckg with you guys - nl[protected].
At time of booking your reps confirmed that flight tickets to and fro are included and i even got written confirmation. But now they are denying for same.
What the hell is this. This is my honeymoon pckg on 24 feb. Pls look into it on priority otherwise am going to raise this concern to consumer forum....

Booking ID IN1712B1S4568190
Hi
I booked IN1712B1S4568190 Travel package to Maldives in mid of December for travel dates in end of Feb 2018 through Makemytrip India.

Due to the political unrest in Maldives, Ministry of External Affairs, Govt of India has issued travel advisory, like many other govts worldwide. Under these circumstances, I would like to defer my travel plans to Maldives for now.

As...

Today i was trying to book my flight from jammu to delhi as i was using my atm card i was in a state of shock when the otp is being send it was immediately captured by make my trip website and it was booked automatically even when i do not fill up the otp no allotted by the bank. Is these some kind of fraudulent means to entice customer into their fold without waiting for their consent. I was not even realising the otp was send and i received...

Hi,
I booked a flight ticket (Booking ID NF[protected]) on 23rd Jan 2018. During my booking, in the flash add, along with the promocode offer, it was clearly mentioned that 'additional' Rs 500 would be paid back if the fare was paid through UPI. So I paid the amount through UPI, but haven’t received the amount yet. Raised complaint in Make My Trip site, escalated the matter to level 4, but with no effect. The only reply I received...

Hello,
This is regarding a refund request o[censored]DF charges for 2 flight tickets from Mumbai to Delhi on 9th July, 2017 booked by Mr. Manan Shah (Booking ID: NF[protected]) The service we have received has been completely outrageous, taking such long times to connect the call or even give a satisfactory response. We have been trying to resolve this issue for the last 6 months but to no avail. The executives at MMT expect us to call...

I booked cab (Mmt) from delhi to chandigarh 11:30 pm. Cab reached on time but the cab no. And the driver was different as i was traveling with my gf i was concerned abt her safety so i called mmt to verify the cab but they were unable to verify the no. And the original driver was requesting us not to tell abt the changes... I clearly told my problems but they were not ready to refund or provide new cab. Booking id-nc[protected]. It is...

We went to bali booked through make my trip office at salt lake (Kolkata). While returning we came to know that the flight was cancelled a long time ago, but we didn't receive any communication from make my trip, we inquired air asia, but they said they tried several time to contact make my trip but failed.
It was a total harassment as we were stuck in abroad. We tried to contact the location manager of make my trip (Salt lake kolkata)...

I booked a seat in indigo flight from delhi to bangalore through make my trip for 26 feb, 2018 with booking id nf[protected] and that with paying additional full cancellation refund. Due to some change in the plan i booked another flight for 28 feb, 2018 but when i tried to cancel the previous booking it is showing that i will get rs. 0 as cancellation refund. Beside i am cancelling well before time there is no provision for the refund...

I booked property named "casa melhor 2bhk in heart of candolim cm060 goa" from 26 jan to 28 jan. On contacting the contact person of property, they told me that this property is already booked and not registered with us" i also followed make my trip but only ivr is connected with no response and then i raised service request that property owner is refused to check in. This is created lot of trouble for me and my wife at goa and we strayed...