MakeMyTrip India Complaints & Reviews

We had booked for a five day trip to srilanka through makemytrip from march 28th, 2018 to april 1st, 2018. The total amount for the package was rs.48, 000 for three people. Because of the communal tension in kandy we decided not to go to kandy which was our first day schedule in srilanka. Hence we requested the makemytrip agents ms. Trupti and ms. Madhuri to modify the itinerary and suggest some other places for the first day which they failed...

Hi! I have an issue with booking id nf[protected].
I have applied the flymon coupon code foa icici credit card. But still not received the cashback.
Please look into the issue.
The 21 working days deadline also passed as the booking was done on 19th feb 2018,
About 3 times i have request makemytrip, but not able to see any progress on this.
Complaint reference number[protected]...

Dear sir,
We had booked a room at ampa skywalk hotel, chennai on 24th of march. Booking id assigned by mmt by nh[protected]. But to our surprise when we reached hotel, at the reception it was told to us that they are full and no rooms are available. When we contacted mmt toll free no, they discussed with the hotel and after almost 45 mins they confirmed that room will be made available. Again to our utter dismay the hotel team...

I booked ticked from mumbai to delhi for my wife and my daughter (Below 12 yrs) for jet airways through mmt on[protected] for travel day[protected] flight time 18.00 hrs flight no 9w-311 under pnr no atmube.
I am not sure what happened but the ticket was booked which my wife's name appeared same as my daughter name.
When i called up jet airways they said they cannot fix this issue as the ticked is booked by third party (Mmt)....

I had booked return flight tickets from mumbai to ahmedabad on 21/03/2018, at the time of booking price was 21000, when the next page arrived the price was 24k which is ok, but at the time of payment the price shoot to 28k. It was a shocker and i cannot do anything as tickets were confirmed.

In morning on 22/03/2018 the price for same tickets have been dropped to 24k and make my trip are saying price fluctuations happen.br...

Tried to book hotel room... It deducted money from my bank account... But booking was not confirmed... Now i want refund as soon as possible... Please look into this matter... Its almost more than a week i am waiting for the refund... And it's urgent please highlight my issue... Its damn urgent i will be very very thankful to you.. Kindly do some action.. Thanq...

I booked an holiday package cost Rs. 30k. Due to personal reason I cancelled the booking after 2days. On calling the customer care for 1000 times for my refund amount, they are least bother to process the refund. The response I got from the customer care officials are below.

1. There is technical problem on the refund department for a week. (Is your Makemytrip website project t is serviced by a tea shop?????)

2....

- date of incident: 4th mar'18
-description:
Hotel treebo sun view international, karol bagh, new delhi, denied check-in saying that local residents are not allowed even when we are a married couple. After inquiring for an hour they said that the tariff amount will be refunded by makemytrip from where we made the booking. But when we contacted mmt for refund, they simply refused to refund the amount saying that it is clearly...

I booked my ticket on 6th january and money was deducted from you side twice. When i mailed about this you told its from my bank. My bank confirmed about the money to be successfully transferred to merchants bank. But till date i have not recieved a single refund from your side the money debited from my card once from makemytrip and then to travelcc mumbai with transaction no othpg[protected]...

The website is a poor excuse and faulty. Yesterday while booking a ticket from bangalore to delhi (Booking ref : nf[protected]) it kept changing the sector automatically from delhi to bangalore. After changing it to the correct sector and proceeding with the booking the site booked a ticket to the wrong sector. We called make my trip within ten minutes of this and they would only refund 1300 inr of the original cost which was 4794 inr!!...

Hi ‎
‎ i am taken quotation from representative and explain
That please make a two package in one package 2 aduit
‎1 kid (10 year) and 1 kid (1 year) and second for 2 aduit ‎
Because we have gift card and only 3 card is used in one ‎
Transaction so please make two package ‎
They give me above quotation yesterday in inr 143, 167 for 6 traveller (S) inclusive of all taxes
Fri, 4 may'18...

I was trying to book a hotel, everything went good i paid the money through upi but my booking didn't get confirmed. I called mmt team and as per them they didn't get the money but i have the complete transaction details im which it is clearly visible that transaction was successful. I tried to explain to mmt customer team but they are not ready to listen. It is just a two minute work to check if amount has been received in mmt's account...

Booked round trip flight on 31st january (Pune - kolkata - pune) and used axis bank card for payment to avail a cashback of rs. 1299 using mmtwed code. I met all the terms and conditions to avail the cashback. The cashback was supposed to come within 21 days of booking. But it didn't come.

I contacted makemytrip via email. They said i am eligible for cashback and the issue will be solved withing some days. Still i am waiting...

Ref indigo flight 6e-515/525 on 27th april 2017 booked via makemytrip. This was a trip to jaipur (Jai) from bangalore city (Blr). It was a one stop connecting flight with a halt at delhi. Due to unknown reasons, the flight landed in lucknow and not delhi. Flight was halted for almost two hours in lucknow. Then we were taken to delhi from lucknow. By then your flight connecting to jaipur from delhi had already departed. The ground staff at...

My complaint is..14th february 2018 was my flight 15:10, emirates-514
Booking id.. Nn[protected]
But m late.. So flight miss, after 1hour i have cancel my own ticket, your website not receive my complaint, my complaint pending for 2 days, 16th feb company person call me about my cancellation, he tell me i give you only 18000 rupees only.. Why i accept this money.. I want my full money.. Either i will police complaint..br...

I booked one ticket using mmt app. But i dint get any ticket not sms. Ticket didn't reflect in app also. Now when i called customer care they are giving the reason of entering wrong e mail id during booking.
Really mmt is cheating customer. After booking i called customer care also they confirmed me that ticekt didnt book after but now customer care giving different reason.
Kp kumar
[protected]...

I had booked two tickets i. E from bangalore to dharamstala for march 24, 2018 and return from srinagar to bangalore for april 1, 2018. The ticket charges were at rs 64818/- all inclusive. However cleartrip.com and makemytrip own site showed an amount of around rs 55718/- on the same day. I was asked to share the screen shots and mail it to price guarantee.com which is shared with them. Now after 30 days the company informs me that the price...

I Have booked a cab from Makemytrip(MMT) from bangalore to chittor for 11th March 2018. They sent me a mail regarding the booking and the invoice is shown that i have to pay 5149 for 369 kms and after that they will collect 13 per km. I paid 15% amount while booking INR 773 and remaining i paid to driver. The driver charged 18 per km after 342 kms and not after 369 km. They told me that the driver charges are included in that total amount...

I have booked flight from kolkata to pune for 26 th march. Applied mmtflyhigh code that gave me an instant discout of 300 or around and i was about to receive an additional cashback of 500 within 21 working days as per the t&c of the code. But after 21 working days when i tried to contact mmt customer care via mail for the same concern, they are making excuses like the coupon was valid for site only and all nonsense stuffs. Now after more...

Clarification on the issue of advantage on rescheduling of my air ticket of 11th march 2018 to 1st july 2018 for delhi to patna via go air has not been resolved
As in e ticket rs 2525 is the rescheduling charge mentioned whereas on date change i have been charged rs 3250.

This is befooling and cheating on your valued customer.
Really it's really a matter of great diappoinment of such a sad experience with mmt.br...