MakeMyTrip India Complaints & Reviews

Hi,
I have made a booking in the lalit ashok
Bangalore, through booking id nh[protected], i have already provided gst no. While booking the hotel.
I informed make my trip through mail on 3rd december that i want gst invoice, but after series if follow ups, so many mails communication still after 27 days they have no provided gst invoice. Every time they say "please wait for 48 hrs, but still after 27 days no invoice...

I have been trying to process udf refund for the below booking with makemytrip since july.

Booking id: nf[protected]
Date of booking: 29 may 2017
E-mail id: achyut.*@gmail.com
Contact number: 956*69
Amount charged: 9180.00

Let me bring to your attention a few things.

1. I first made the udf refund request on july 26th.
2. The following reference ids/tickets...

Booking id: nh[protected]
Made a travel on 25th november. While making the booking, i was being charged rs. 1590/- approx towards gst charges. However, the agency is not ready to issue the invoice at all. Have lodged complaints dated 27th november, 3rd december, 7th december, 12th december, 20th december. None have reverted back with the invoice and everytime they say they are working on it and will take 3 working days. I want to...

Hi, I am Dr Sajesh.I had booked a room for 3 nights in Baron zotel Bangkok for 10 Dec2017 via Makemytrip app and paid the amount online. Upon reaching the hotel at 5am morning 10Dec, Hotel staffs informed me that hotel did not receive any payment from MMT and my check in was cancelled. However I had no other option other than booking the same room again by making payment at hotel. Hotel staffs gave me a receipt and they mentioned in the receipt...

I had booked tickets from pune to delhi on 29th september 2017 and return on 5th oct 2017. The tickets were booked with excess udf charges which i was supposed to get back within 45 days as per airline notification. I am continuously following the mmt guys from last 3 months and every time i get a same copy paste auto generated mail with no proper update. It now seems that mmt is not interested in processing the refund.
Am really fed...

The ticket was booked on 29th nov 2017. The ticket was for three pasdsengers under booking id no nf[protected]. The mobile no for this booking was[protected]. The ticket for one of the passanger namely neetu prasad was cancelled and indigo airlines has already proseesed for full refund the ticket was for travel from mumbai to ranchi via kolkata on 7th december 2017 the refund has still not made by make mytrip kindly expedite and credit...

Rahul mamgain
From the gurgaon mmt promised me to rectify the error which was done by the mmt...!
My tickets were made
From 2 nd jan to 6th jan but in the mail its shown up as 5th of jan
I complained the same day within an house n rahul promised me that he’ll revert back within 24-48 hrs but no response has been taken i guess mmt is least bothered about their customer and clients...! I will pull this to the...

Dear makemytrip

When i booked my stay for the date 23rd-24th dec 2017 at goa, i searched for hotels at panaji, goa.

For verification when i checked in google the hotel seems to be a decent one located near the church in panaji. So i booked the hotel.

After reaching the hotel i came to know from the hotel staff that we have been cheated by makemytrip as the booked hotel is in guntur.
br...

My complaint id with mmt is[protected]. I have booked a flight from mumbai to kolkata along with cancellation insurance.

1. There was no terms where maximum 2500 refund was written, which their team is saying has recently been changed to full waiver after my booking date. So, instead of refunding me full, they would like me to refund only 2500 and not 2950.

2. Their team is not at all understanding basic maths...

Sir, i am booking the hotel and i entered check in date 23/12/2017 and it automatically changed to 24/12/2017 for check in and i noticed it after payment. Sir i contact to customer care but they didnt resolve it. As per makemytrip terms and condition i can modify date one day before check in and i used to change but does not work and when i ask to do change my check in date to the customer care executive they try but cannot as hotel room...

This is regarding the busines strip i did last month. I have done a booking through make my trip.
We need to file the gstr 3b and for that we have asked make my trip team to send the gst invoice. Makemytrip team haven't issued the gst invoice against the amount we have paid. Though they charged gst from us.

Guys don't do a booking via makemytrip, would suggest to book flight tickets through respected airline only,...

I have booked hotel with booking id : NH[protected] on make my trip. However they charged me in full but didn't given me accommodation for 5th person when requested for spacious room they denied the request and asked us to adjust within the given room. I called up MMT guys they also supported the hotel management and we end-up being fooled.

I have attached invoice and photo of room where they need us to accommodate third...

Booking id nh[protected]

Please note make my trip is charging the gst but not paying to the government they are cheating the customers by charging the amount. It has happened with many customers in the past. We really dont know are there any laws to handle the same.

We are calling the customer care for last 7 days for bifurcation of invoice. They are just giving reasons that its been escalated. Also the invoice...

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If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.
Subject
Costa cruise holidays booking no.[protected]

Response by email (Abhi dagli) (10/12/2017 07.20 pm)
Dear pravin,

Thank you for contacting makemytrip customer support regarding your query for the booking id nl[protected]

We sincerely apologize for the inconvenience...

Dear sir,
I was travelling to bali from cochin through kualalumpur on 14/12/2016 (Flight details are as given below), but my flight was delayed beyond 14hrs due to this me and my family faces many problem and financial burden (As we reach late and cancelation of hotel booking).
Please treat this matter as urgent and give me proper compensation.
Original booking (Pnr – fjisjm)
Ak 36 cok-kul 14/12/2017 08.15br...

I made a hotel booking on makemytrip and total amount of rs.6132 was shown to be paid inclusive of everything.
But after the payment rs. 6880 were deducted from my account.
Even after raising the complaint nothing is happening. They do not respond on customer care. Only ask to send in an email. They also marked the complaint resolved on their own without providing any resolution to me. I again opened the complaint but no response...

I tried to book a flight ticket from new delhi to patna on 16th nov 2017 (Booking date) through upi mode of payment. A notification came in my tez app regarding this payment, but by mistake instead of accepting that particular request i initiated a payment from my side to the vpa of make my trip then i entered the amount manually which was 3354 and paid the amount. But after this payment the ticket was not booked. I called them immediately...

Made a ticket to and fro from indigo via make my trip by mistake computer picked up both ways for my family...in which i was supposed to go alone from delhi to raipur, requested the airline with in 3 minutes to indigo on which they refunded my money inr 8769 and provided me he code to speak to customer care at make my trip and also requested for 7 working days to get the money refunded. Well the refund never happened. I called up make my...

I had a transit in delhi in my international trip and i did a huge mistake of booking one night delhi stay in surya hotel delhi via makemytrip (Booking id :nh[protected]. On the site while making the booking makemytrip asked for my company'e gst number in case i needed a gst invoice.

Whule checking out hotel refused to give st invoice stating that they will inovice to mmt and not me and when i called up mmt support they...

Hi,

I am kishore. I have made hotel booking though makemytrip and i have paid the full amount. Booking id nh[protected].

After few days, i got a message saying that my booking was not confirmed and when i approach customer care, they have suggested few hotels which are less costlier compared what i have paid for. So i have rejected the new hotels what they have suggested.

I have picked up some...