MakeMyTrip India Complaints & Reviews

Hi i had booked an international pckg with you guys - nl[protected].
At time of booking your reps confirmed that flight tickets to and fro are included and i even got written confirmation. But now they are denying for same.
What the hell is this. This is my honeymoon pckg on 24 feb. Pls look into it on priority otherwise am going to raise this concern to consumer forum....

Booking ID IN1712B1S4568190
Hi
I booked IN1712B1S4568190 Travel package to Maldives in mid of December for travel dates in end of Feb 2018 through Makemytrip India.

Due to the political unrest in Maldives, Ministry of External Affairs, Govt of India has issued travel advisory, like many other govts worldwide. Under these circumstances, I would like to defer my travel plans to Maldives for now.

As...

Today i was trying to book my flight from jammu to delhi as i was using my atm card i was in a state of shock when the otp is being send it was immediately captured by make my trip website and it was booked automatically even when i do not fill up the otp no allotted by the bank. Is these some kind of fraudulent means to entice customer into their fold without waiting for their consent. I was not even realising the otp was send and i received...

Hi,
I booked a flight ticket (Booking ID NF[protected]) on 23rd Jan 2018. During my booking, in the flash add, along with the promocode offer, it was clearly mentioned that 'additional' Rs 500 would be paid back if the fare was paid through UPI. So I paid the amount through UPI, but haven’t received the amount yet. Raised complaint in Make My Trip site, escalated the matter to level 4, but with no effect. The only reply I received...

Hello,
This is regarding a refund request o[censored]DF charges for 2 flight tickets from Mumbai to Delhi on 9th July, 2017 booked by Mr. Manan Shah (Booking ID: NF[protected]) The service we have received has been completely outrageous, taking such long times to connect the call or even give a satisfactory response. We have been trying to resolve this issue for the last 6 months but to no avail. The executives at MMT expect us to call...

I booked cab (Mmt) from delhi to chandigarh 11:30 pm. Cab reached on time but the cab no. And the driver was different as i was traveling with my gf i was concerned abt her safety so i called mmt to verify the cab but they were unable to verify the no. And the original driver was requesting us not to tell abt the changes... I clearly told my problems but they were not ready to refund or provide new cab. Booking id-nc[protected]. It is...

We went to bali booked through make my trip office at salt lake (Kolkata). While returning we came to know that the flight was cancelled a long time ago, but we didn't receive any communication from make my trip, we inquired air asia, but they said they tried several time to contact make my trip but failed.
It was a total harassment as we were stuck in abroad. We tried to contact the location manager of make my trip (Salt lake kolkata)...

I booked a seat in indigo flight from delhi to bangalore through make my trip for 26 feb, 2018 with booking id nf[protected] and that with paying additional full cancellation refund. Due to some change in the plan i booked another flight for 28 feb, 2018 but when i tried to cancel the previous booking it is showing that i will get rs. 0 as cancellation refund. Beside i am cancelling well before time there is no provision for the refund...

I booked property named "casa melhor 2bhk in heart of candolim cm060 goa" from 26 jan to 28 jan. On contacting the contact person of property, they told me that this property is already booked and not registered with us" i also followed make my trip but only ivr is connected with no response and then i raised service request that property owner is refused to check in. This is created lot of trouble for me and my wife at goa and we strayed...

Hello team,

I had booked my travel through make my trip cab for two journeys.

Pune to mumbai airport on 19th jan 2018 - booking id nc[protected] - already refunded.

Mumbai airport to pune on 28th jan 2018 - booking id nc[protected] - waiting for refund.

On 16th jan i received a message from make my trip mentioning my cab from pune to mumbai for 19th jan has been cancelled....

We booked our Dubai stay and sight seeing with MMT from 29-Dec-17 to 03-Jan-18 for two rooms (Four adults). I was promised half day city tour on 30-Dec-17, but to my surprise the itinerary printout received by Royal Arabian at the time of check-in at IBIS Deira mentioned city tour on 1st Jan 2018, whereas I had clearly told my plans for 31st and 1Jan to makemytrip sales representative Arti Goel about the same. Point no.2. Burj khalifa booking...

Hi,

I have booked a round trip ticket from chennai to kolkata and return on 26th jan and 28th jan resp. Due to unavoidable circumstances i had to cancel the tickets and i did it through indigo directly 4 hours before departure on 26th jan. I was told by the agent to contact makemytrip after 24 hours to get my refunds.

I have been trying to call all the numbers listed everywhere but i am not able to reach a...

I have booked a round-trip ticket from mumbai to bangalore on 4th dec 2017 (Booking id: nf[protected], 3 persons, travel dates feb 16 (Onward) and feb 26 (Return) under mmt assurance which gives zero cancellation charges at additional cost.

Due to change in plans, i have cancelled tickets for 2 persons out of 3 (Full cancellation, both onward and return) on 20th jan. When i was cancelling, i was presented inr 8806 on mmt...

I am unhappy with the service of your company that not accepted from the reputed company. i explain my complaint issue to you I would like to have this problem fixed quickly please. I want my money should be refundable to me as soon as possible and i sue a case against your company in consumer forum.
i m Abhishek Samvedi my registered number is [protected] and booking ID:NC[protected]. I booked a cab on 19.1.2018 Friday but the...

Hi there,

Have purchased international air tickets yesterday through makemytrip[mmt], though have applied the correct coupon code [hdfcint] mmt is now refusing to refund the cashback of 9000rs saying i haven't applied the code. :) watta crap!!

Perhaps these poor fellows are unaware that if i can pay 1lac+ amount from my card entering all correct card details then how would i miss entering the coupon code? :)...

Hi,

I want to put forward my complaint stating that just like any other account i want to deactivate mmt account as i didnt like their services and i dont want to receive any promotional mails from them, stating that i called mmt customer care and asked them to remove my account and details from their database to which they denied as they can't do it. I want to complaint that mmt is using it's promotional mails to harass me...

Worst customer support i've ever imagined... It's like you are fighting for what is your's... I'm first time user and also last timer.. My suggestions for the customer who are going to use mmt is just don't use it... Paytm or other wallets are much much much more better than this #... I'm really pissed by mmt.. And yeah don't # ask me my details... I don't # want your help now......

My name is dr elaine rodrigues. Had booked my flight on 14th of jan from goa to bangalore and return on 16th jan from bangalore to goa. Was at the airport at 4pm as the flight was supposed to fly out at 7.15pm but till 9pm the flight hadnt taken off. So cancelled my flight. I have called your customer care at least 5 timesand written umpteen mails. Everytime i get a reply that someone will call back and no one does or an email reply that...

Dear sir/madam,

We had booked one-way flight ticket from mumbai to melbourne for my brother mr. Kaushal shah (7 february 2018) for his further studies via makemytrip india (Online).

Booking id. Nn[protected]

The issue we faced after the booking was with regards to luggage allowance. Please allow me to elaborate the problem below.

02 january 2018: we booked the ticket of qantas...

I have a company named as NIRMAL TEXIM PVT LTD.
i had booked hotel from mmtp and they charged me gst for all the bookings i made with references no as below-:

1. NH[protected]I PAID WITH GST: 4368INR)
2. NH[protected]I PAID WITH GST: 1392INR)
3. NH[protected]I PAID WITH GST: 1246INR)
4. DI1190538FN0W1 (I PAID WITH GST: 7237 INR)

the issue is mmtp they do not issue a gst...