MakeMyTrip India Complaints & Reviews

My booking id in1603b0s236446.
Our majour complains to make mytrip

From your side, car vendor sent chevrolate enjoy (1.2 cc) instead of innova (2.5cc).
Very first day start our journey the car driver arrangement informed us at last movement.
We can, t do anything to say him and during journey we have unsafe fever to my family.
I have my own car innova so prefer to car as innova not chevrolate so...

Hello,

This is in reference to my booking made on may 30, 2016 with booking id as:
Nn[protected]
From new delhi to zurich on august 2 and from zurich to new delhi on august 23.

I haven't yet received the eticket and had raised a complaint with the customer care as well.

I recently got a phone call from the customer support who informed me that the booking shall be cancelled as...

Eticket no:[protected]/ pnr: 7aapj5

I made a flight booking through makemytrip from new delhi to paris (Cdg) for 13th august yesterday i. E. On 30th may at a discounted fare. Against this ticket booking, i proceeded to book additional baggage from air france website for which i am attaching the e-mail confirmation. Also, i made my hotel and airport pick up bookings based on same.

I just got a call now from...

I have booked 4 to and fro tickets with make my trip on 15th may

Booking ids
Nf[protected]
Nf[protected]
Nf[protected]
Nf[protected]

I had booked tickets months in advance so that i get best prices. But in 15 days (Today) make my trip has reduced prices of each booking by 20-25%. This is not fare. And i should be refunded differential amount, they charged me extra
br...

Hi

This is with regards to reference too — makemytrip booking id - un[protected], booking date - wed, 23 sep 15

With your mismanagement, i was unable to board flight for airline pnr - kkiwha from

(Air canada) ac-71 — del to toronoto (Fri, 25 dec 15, 00:45) & going forward missed air canada to austin

While asking for tickets at an air canada counter they were not allowing...

Ref: First booking made # NN[protected] booking was made in name of Samantha Yuvaraj for HYD-EWR-HYD| 17 May onward, 12 Jun return.Booking made by Radhika Iyengar (sister)

Above was cancelled on 14 May by Radhika Iyengar and a new booking asked to be made with onward date as 22 May but same return date, AND with explicit mention about the caller not being the passenger and to use the cancelled booking details.
br...

Hi team,

I have paid rs.6357.00 through online transaction to make my trip from my sbi account on april, 21, 2016. The transaction got failed, the amount got deducted from my account and transferred to inb avenues india pvt ltd. But, the amount is not refunded to my sbi account. Kindly request you to take required action and refund my amount.

Thanks & regards,
Surya kumaravel...

I made my booking through makemytrip.com for 7 days 6 nights to Pattaya and Bangkok, Thailand. Overall I felt quite disappointed with their service, going back on commitment, hidden cost etc. I will give the overall experience 0.5 star due to following reasons

1. Flight ticket - Trust me you can
i. cheaper flight
ii. at better timing (not at odd timing) on your own than what is recommended by MMT
MMT...

I had booked my bus ticket from delhi to jammu in star bus volvo ac sleeper but at the departure venue instead of volvo bus they send a local sleeper bus.If they are not having such services ask them to edit the details they provide to their customers and stop spoiling their trips and mood.Very disappointing services. Atleast not expected from make my trip such type of services.....

Nh[protected] refund 502
Nh[protected] refund 1302
Nh[protected] refund 502

These all are same type of bookings for the same hotel but when i am refunded the money after doing cancellation a month before the check-in dates, i get rs 800 deducted from two transactions as a cancellation fee. When i enquired with customer care, they said the balance of total rs1600 would come to your wallet. This wallet balance...

Dear sir,
Case is like that,
On 17th may 2016 i had did hotel booking via make my trip and did online payment from my icici account worth rs. 1830/-,
But unfortunately due to some reason i had cancelled the booking on 18th may 2016 and as per merchants rule they had refunded rs. 1830/- to the same account from where it had been credited on 19 may 2016.
But now, on 26 may 2016, again that amount rs. 1830/- had...

For my ticket booking id nn[protected] a convenience charge of rs. 1300 is charged.

I noticed this after paying for the ticket. The normal convenience charge is around 200-300 for each passenger. I don't understand how come its double the amount on make my trip. Its simply ripping off the customers.

You show ticket amount of 75000 and then charge 1300 convenience charge and it goes to 77, 000. Clear trip jet...

Make my trip trip adviser are cheaters.
They do not have seance to talk to the customers, we missed our flight and they do not have supported and guided us, we were helpless and seeking their support but they switched off her phone and after some time get my number placed in auto rejection.

I would strongly recommend to not to take package from Make My Trip.

Thanks
Ashish Kumar Shashi
ashishkumar.[protected]@gmail.com...

I had booked a ticket from Ahmedabad to Toronto and cancelled it. I received the confirmation of cancellation and confirmation of refund. The email stated that they have initiated the refund on 22nd February 2016. I have not received the amount till date. I have contacted them so many times. Even escalated the complaint to the management level. I was dealing with Kajal Devi last week and she promised me to get back to me by Monday. I have...

I have booked delhi - mumbai and vice versa flights from mmt on may 17, 2016. I have been charged twice for single ticket and payment was successful (As confirmed by axis bank over mail). Mmt has sms me 2 reference numbers as well i. E. Nf[protected]p01 (Payment failed as confirmed by mmt over sms) and nf[protected]p2 which was successful. I request you to kindly look in matter. I have already complained in customer care of axis bank...

I had booked a family vacation package to kashmir with makemytrip - booking id is : in1601b8s270362 - from 14th may to 21st may 2016.
I faced following issues.
1. First day pick up - 0n 14th may 2016, from katra railway staton was not done as per the itinerary. I was left stranded in the katra railway station with family and i had to take my own cab to check-in to hotel and thereafter to get dropped at the helipad for the vaishnodevi...

I got an email from Make my trip on May 13, 2016 regarding a holiday package for For Bali 7 days at Rs. 39, 900 ( discounted price) . I enquired on the same day saying that I am interested, please send me more details. I got an automated email from them saying that the team is working on the same.

After repeated follow ups I still havnt received the said reply. Turns out there is no such package that offers a Bali holiday...

MAKEMYTRIP is wonderful in it's financial business where customers enjoyed proper service of MMT helpful and thankful to them. But now a days no discounts or coupons are entertaining. Main problem is with software engineers server side responsive engineers are not concentrating well on MMT website slow in response. May be IPL is disturbing them. No, from many months i am facing it may be t20 world cup. Sometimes it may take days to open MMT...

I am really really disappointed by the service of make my trip. If they think that customers are fool let me tell them that they are really going on a wrong way make my trip. I have booked my tickets for my journey to varanasi yesterday via maheshwaram travels which was sheduled by 9 pm, the booking id is nu[protected]. The bus driver informs me by 8:30 pm that the bus has been cancelled due to some problem, by that time i have checked...

Please note, my id : in1604b1s458089 tour package booked for malaysia & singapore and journey date 22 may 2016.
Our passports were with the make my trip visa agent and he promised to deliver it at the airport, on reaching airport we could not locate him neither of his phone found working, we had to return back to a hotel. Our passports are still with the visa agent.
We want all our money to be refunded as well as our passports...