MakeMyTrip India Complaints & Reviews

Dear sir/madam,
It is very disgusting that till date "make my trip india" could not mail me the correct&complete invoice for the air journey to be undertaken in indigo flight on 22-05-16&27-05-16. I had booked my air tickets on[protected]Booking id-nf[protected] for ranchi to delhi & delhi to jammu, the journey date being 22-05-16 and jammu to delhi on 27-05-16 in indigo flight&delhi to ranchi on 27-05-16 in go air flight for which...

Dear sir,

I booked a domestic flight air ticket (Raipur to Del and back) with MakeMyTrip.com on dated 27th April. I had received confirmation mail with air ticket enclosed with PNR numberF7P8QP and booking ID: NF[protected].

On the day of journey (8th May, 2016), when I reached Raipur airport to take the Indigo 6E-204 flight for Delhi, I was told by the Indigo staff at the airport that the PNR number does...

On 17th may'16, i had booked flight tickets from nagpur to kolkata. After booking one ticket, i wanted another ticket from kolkata to nagpur, instead of kolkata to nagpur, i clicked on nagpur to kolkata again and booked it accidentally. I managed to figure this mistake out within half an hour and i contacted makemytrip as soon as i realized. Their executive had advised us to talk to the concerned airlines directly. Airlines refunded our full...

Dear Sir,
I need your help in the following matter:
Complaint: Refusal by MakeMyTrip to refund Unauthorised charges levied online by Make MyTrip software error for change of date for Booking Id NH[protected]. Details are as follows:

1. On 18th December 2015, because of my son’s car accident (fortunately he escaped unhurt) I made online changes for change of date (not cancellation) for two hotel bookings...

We have had an experience with mmt holiday earlier and a pleasant one.

This time we planned to visit himachal the same account executive was contacted for the service. Payal. [protected]@makemytrip.In

On receiving the quote of rs. 145, 000, we did some research and found a
Comparative on booking/hotel about rs. 105-115. We asked her to see if she
Could work something out and try and get the price closed...

Hi,

I have booked a hotel in velankanni but after making the payment due to network problem the booking got cancelled and amount got deducted from my account.

I received a notification saying it will be refunded within 14 days but its been nearly 30 days still i have not received the amount.

Booking id : nh[protected]

Please don't steal public money..

Contact regarding...

Booking id - nh[protected]. I booked a room in cynosure boutique suites, cubbon road, bangalore for 18-19th may, 2016. I wanted to cancel the booking. I called the customer care atleast 40 times over 24 hours and couldn't get through as apparently they face 'high call density' all the time, maybe because everyone has to file a complain against them.

The online complaint form thing does not work either. Tried posting a complaint...

My brother had a medical emergency and was required to be operated immediately at hinduja hospital mumbai. Therefore on 14th may, i tried to book 3 flight tickets from bhopal to mumbai for travelling on 16th may as the date of operation was fixed for 17th may. Through mmt app, when i applied, i was asked to pay rs. 12, 312. Just before payment a message flashed that fares have increased and i have to therefore pay rs. 13, 637, which too i...

I booked a air ticket from bangalore to delhi on 18th may. Booking was not done but money was debited from my account as i opted for netbanking payment mode.
Till date i haven't received the refund as your customer care services has promised that i will get the refund in 3 days.
Id is nf[protected].
Amount of refund is rs 9444/-
Kindly send me your response.
Thanks.
Manoj dhawan
[protected]@gmail.com...

Let me start by saying that this is the worst company to deal with, and i believe i did the biggest mistake by booking my tickets through them. I had booked tickets for last year and due to death in the family, i had to cancel my trip. Everybody refunded my expense (Hotel, other united flight), but make my trip was not only didn't care but also refused to make anything easier for me.
When i called them to rebook, it took me 1 hour...

We had planned to visit bhutan and travel from 29/12/2015 to 4/1/2016 through makemytrip company.
We went to kolkata airport to catch our flight to bhutan (Paro pbh) on 29/12/2015. And for the identity we had our pan card with us. Also the soft copies of other documents like passport and voting card in our mobiles.
But the bhutan authority at the airport did not approve our pan cards. They did not accept our soft copies also....

Problem face from 1st Day .

1 . There is no address mention in ticket where is pick up point and number communication number given in ticket is of Manali .

2. Seat number mention in ticket is also not available in Bus (Seat number given 35 & 36 and in bus there is no 35 and 36) .

3. Bus agents ask me to give extra amount of luggage when i ask why we have to pay and refuse to pay then they tell...

At the time of booking, in makemytrip that hotel was showing free cancellation prior to one day before check-in date.
But after booking, the voucher is showing non refundable hotel.
I would like to cancel that hotel.
The problem is, voucher is showing non refundable
But when i booked hotel, at that time also it showed 100% free cancellation
After booking hotel, voucher is not showing
I am helpless...

I created a booking on make my trip website which returned with a failed transaction status upon successfully deducting an amount of 5627 from my bank account. I have trying the customer service number since hours now and nobody seems to respond. We are not responsible with issues in you website on the cost of our hard earned money. So kindly make sure the refund is made. Awaiting a quick response. The booking ID which initiated the transaction...

Hi,
I made some hotel bookings on 6th april 2016 for 12th and 13th april in goa. I made these bookings by using Makemytrip app. I made only 2 hotel bookings that day but amount got deducted 3 times from my account. When i called them and asked them about one extra deduction of amount.I was told that it was done due to an error and i would get the refund in next 2 days. Now it has been more than a MONTH and still they haven't returned...

Hello,

Makemytrip booking id in1602b9s077684

It's been a month i am waiting for my refund amount of hotel cancellation. Booking was done through makemytrip office in banjara hills, hyderabad.
I have called them number of times but everytime agent says it's already processed or it may take some days. Its been a month my refund has not yet been processed.

Please find the below attached...

Stupid service
Will never ever book using makemytrip
Fraaud people especially the customer care
Mmt agent {irshad ahmed} wrongly booked
I raised a complaint abt it and within a week a response came telling tracking the call they found that it was their mistake
O i again requested for the call record
Nothing came across for more than ten days
I again and again kept on asking no response and...

Recently I tried to book a flight ticket through MakemyTrip.com and unfortunately the transaction got failed and the monety got debited from my account. I made several calls to the customer care and they didnt give any proper answer and asking me to hold for a long time and the calls were disconnected automatically. I sent many mails to them and didnt get proper response.


Complaint Reference Number:[protected]br...

I have booked the flight of Air india express from jaipur to Dubai, Air India express has send the refund which I'm following from make my trip customer care team from last 10 days and i have not received any response

Air India as a service gesture has refunded the whole amount rather than just no show refund .I'm very impressed with the way Air Indai has taken up the case, now as I have booked my tickets through make my trip,...

Hi,

Iam posting this complaint after failed to get response from the make my trip earlier posted in make my trip complaint box also with escalation not going to higher level

The trip to kerala was on dec 2015, had earlier waiting for response from make my trip & with no response from them. Recently came to know about the consumer complaint so posting my complaint now.

I am completely unsatisfied...